Better customer service and making sure that people get the proper reservation at the proper time . If in the future someone had this issue, I would hope that U-Haul would compensate them for all the gas and wasted time that they had to go through like myself. The very small amount of compensation that I've received back doesn't even come close to the money I've lost due to the incompetence of U-HaulGREGORY R.
Customer Reviews for Lynnhaven Golf Park
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Virginia Beach, VA 23453
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 8h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mark S.
The vehicle was dirty in both the front and back. It smelled like cigarettes and there were cigarette ashes all over the place. The back of the truck had sand in it that had not been swept out. Picking up from this location was also very unprofessional. The worker had me signing random forms on their iPhone going back and forth while working with other customers despite me getting there before anyone.Cameron E.
Only challenge with this location is that it doesn't match the address on GPS. We had to be redirected.John B.
The air did not work and it was 96 degrees 😳 and was not a fun ride 245 miles with out air-conditioning.Robert B.
Le client n'a pas laissé de commentaire.Ted J.
There was no real indication this was the right drop off. When I dropped my truck off, there were no others so you literally think you got the address wrong. If you walk up you can find the key box but there should be a small sign somewhere. I was like wtfminiaturegolf.Tim P.
Le client n'a pas laissé de commentaire.Henry N.
Uhaul agent was polite and professionalJames S.
Le client n'a pas laissé de commentaire.REGGIE V.
Le client n'a pas laissé de commentaire.Michele S.
Le client n'a pas laissé de commentaire.Steven R.
Kind of a strange location, literally the parking lot of a mini golf/batting cage/driving range facility. Checked in online and went inside to pick up the keys and everything went as expected. No paperwork, just picked up the keys from the nice woman behind the desk after she verified my reservation in her system.David B.