Customer Reviews for Magic Pawn
(U-Haul Neighborhood Dealer)

107 évaluations

69080 Main St   Blountsville, AL 35031

(205) 429-5110

Heures d’ouverture

  • Mon-Sat: 11 am–6 pm
  • Sun: 1 pm–6 pm

Services dans cet établissement :

Pour nous contacter

(205) 429-5110

69080 Main St
Blountsville, AL 35031

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 11 am–6 pm
  • Sun: 1 pm–6 pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

John B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael l 
Évaluation :
1

They sent me to place 30 min from my house to becthere at 11 am and the place didn't even open till 1 pm then the store opened late so u didn't get out of there with the trailer till 2

Heath W 
Évaluation :
5

Very professional, courteous and knowledgeable. Best wishes to Magic Pawn and its staff.

Billy P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noah A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTY B 
Évaluation :
3

Stop allowing other companies access to personal bank accounts. Communication about any changes to the final bill. Stop lying about things.

JOSEPH C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrell R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy B 
Évaluation :
5

Very helpful

Hans R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eryn R 
Évaluation :
5

Extremely helpful and nice to deal with. Best inventory of uhaul trailers in area.

WILLIAM K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renee G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph S 
Évaluation :
5

This is 2 times in as many times that I have rented a trailer from the location in Blountsville Alabama. Very helpful and professional, will definitely be back to do more business with these folks. But.....1 don't know how you folks at Corporate can keep up with anything. 2times the trailer was returned and 2 times I have had a major problem with this. If it wasn't for dealers that care about old fashion service and the customer experience you would be in trouble. Give them dealer of the year for customer service 

Ronnie G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kenneth H 
Évaluation :
3

Have the equipment that was ordered there with the truck. I had to go to another location to pick up some equipment I ordered.

Marcus T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stacey L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff M 
Évaluation :
3

Truck had been smoked in. When sitting with the windows up, it was very apparent but once heading down the highway with windows down, it aired out where I couldn't tell.

Brian S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dana K 
Évaluation :
1

This was not my original choice for pick up and the business was closed so no assistance could be provided. The online check in system would not work properly in such a rural area and the barcode to be scanned for check in was placed in location that was not accessible. I left and went to another uhaul place to get help which wasn't offered. I ended up calling the toll free helpline again and finally got a truck three hours later. Worst experience I've ever had with uhaul.

Selena M 
Évaluation :
3

I just dropped the trailer off.

Brittany H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sylvia g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN R 
Évaluation :
1

Worst experience ever truck was nasty the trailer broke down before we even got down the road had to wait 3 hours for them to come fix that and been trying for 4 or 5 days to get a new touch with somebody management wise no one responded have emailed chad several times

Allen J 
Évaluation :
5

Great truck, friendly people, easy service

Beverly W 
Évaluation :
1

U-Haul seriously disappointed seriously

Stacie H 
Évaluation :
5

I had scheduled drop off at a location in Arab Alabama. When I arrived I was rudely told that he would not accept the trailer because he didn't have room. He told me to go down the road to a different location. When I arrived, the new location was closed. When I attempted to return the trailer via the online site I was instructed to scan the bar code that was posted. However there was no bar code posted. I called the uhaul number and was instructed that I would have to carry the trailer to another location 18 miles away. This was extremely frustrating since my original scheduled location met my needs the best. I will think twice before using uhaul again.

KAREN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loil B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B 
Évaluation :
5

Great interaction and a very easy experience.

Thomas M 
Évaluation :
2

Provide everything paid for. I paid for 12 packing blankets bit they were not provided. I want my card to be credited immediately as approptiate!

Delmar K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin P 
Évaluation :
5

Overall rental was good but your website stinks. Hard to use. Had to fix stuff when I picked up truck

Richard C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe C 
Évaluation :
5

Rien

DeAnna F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MAURICE F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rufus B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANNETTE M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shelby D 
Évaluation :
5

Jason was very friendly and helpful and did a great job.

Rufus B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eddy b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY P 
Évaluation :
1

When I got the truck the mileage did not match what was on the mobile pickup. I called and informed uhaul about it. It was set at 47166 online but 47286 on the truck. Big difference there. I ended my trip at 47352. That's 66 miles. And I was charged for 186. I returned my truck and talked the dealer and let him know the mistake. He acted clueless as to how to fix it. I called him later that day to see if it was fixed and he said I don't know... Terrible service. I've called and emailed uhaul and still nothing has been fixed. I suggest anyone looking to rent a truck definitely don't go to uhaul.

Nick R 
Évaluation :
3

Everything good.

George W 
Évaluation :
2

Have the equipment that's needed. Do not charge customer for supplies they didn't get. Please credit my money back to my account.

Natasha J 
Évaluation :
5

We left an item in the uhaul after locking I realized and called corporate, Ashley went above and beyond to try to solve the problem. I had to make a second trip there to retrieve my item but the place opened 10 minutes before opening and kindly went above and beyond to help me. Went and opened the truck so I could get the item. When returning the uhaul, I must add, I mopped it 5 times, wiped the wall and top down, fueled back to FULL. It was clean when I picked it up but I worked on it for 2 hours cleaning before I put my things in it. Returned exceptionally clean. :)

SHERRY F 
Évaluation :
1

Nice guy but took us 45 minutes to get the rental because he was busy help others on the phone for 30 minutes. No other personnel to help anyone. They are running 5 different businesses out of that location (tanning beds, pawn, trailer rental, movie rental & UPS drop off)

Roy P 
Évaluation :
5

I was sent to 3 locations before I got a truck. Your reservations system stinks. Will be looking elsewhere for next rental

richard d 
Évaluation :
2

Only one vehicle available. A 26' truck in a parking lot and boxed in by cars. Overcharged me when UHaul was supposed to allow extra mileage for inconvenience. The guy was okay, dogs and all. UHaul is the issue.

Casey M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray C 
Évaluation :
1

First they were to open at 11:00 am but did not show up until 11:30 making me wait for them. Then was not even sorry they were late. Finally said he was sorry when I was getting into my car. The building was dirty and he had two large poodles with him when he got out of the car. Not caring if I had a problem with dogs or not. Processed to tell me I could have just dropped it off. I said no because there is an additional $20 charge for that. Oh well we don't charge that. Like I was supposed to know. He came out and took it off the car because I could not get it on my own. That was the only help I got there. Very rude and condescending. I will not return.

Tamie B 
Évaluation :
4

Nothing at this time

Sharon Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Y 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAY B 
Évaluation :
1

I was shorted a reserved appliance dolly for my reservation. It made moving my appliances a total nightmare. Thankfully, your call center representatives were able to at least refund the cost of the dolly.

Joseph D 
Évaluation :
5

We had a great experience with this location.. NO OVRERCHARCING,everything is explained quite well. The employees are easy to work with and willing to help. They deserve this five star review, some people who leave bad reviews are so hard to please. Would highly recommend this location..

Sumpter N 
Évaluation :
5

There is nothing to improve !!! They were absolutely the best that I have ever dealt with !!!!

dwayne h 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HARLEY M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall R 
Évaluation :
5

Check equipment better, the tow dolly had a bare wire & left tail light was out

michael m 
Évaluation :
1

The dealer ripped me off. I rented a truck and he asked how many miles tho I thought I would use. I said 100. I dropped the truck off before they reopened and I mentally noted that I had used 60. I followed up with a phone call after they had opened and was told that they had not checked it in but would adjust the milage. That was never done. I followed up with another phone call and was told they could not my information.

David L 
Évaluation :
3

Rented a trailor with the total being 34 Received a text from my credit card with 69 charge. Then I discovered there was a deposit I knew nothing about. I was advised the deposit would be returned when the trailor was returned...Trailor was returned yesterday with no return as of yet. I authorized the 34 to be deducted from my account NOT 69.00. In most worlds unauthorized use of a credit card is a crime..

Robert W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James F 
Évaluation :
3

The original pickup location, S&S Storage in Cleveland, AL, was closed and according to customer who drove up, they had been there three times the day before also with no luck. Why didn't the app give this information?

Steve B 
Évaluation :
1

I called and set up the time and date for the truck. I get there to pick up the truck and I cant ger into the system because someone done it wrong. I call and it takes me a hour to get done before I can get the truck. I had paid help that waited on me for a hour. I arrive to realize the dollies aren't in the truck. My friend gets on the phone and called several places. She was on hold for a super long time. She spoke to someone in Cleveland they didnt have any. This puts me further behind and again I'm paying people that cant get my appliance's moved. I had to wait a later date to get my appliance's moved plus this was a extra cost that I had to pay. I lost money because of U-Haul.

Sandra D 
Évaluation :
5

there was loose trash in the trailer

JOHNNY S 
Évaluation :
1

U suck

Anita C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gladys h 
Évaluation :
5

everything went smooth

phillip c 
Évaluation :
5

Nothing needs improved the service was great and so was the equipment.

matthew k 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ed t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P 
Évaluation :
1

Theu charged us for 72 hours but we only rented for 50 hours. And when we called about it they were very rude

ANDREW A 
Évaluation :
4

We did not receive the moving pads I had ordered and he was nice enough to refund my 10$ without me even asking

Diana S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana S 
Évaluation :
5

This place is awesome! Very inviting staff and very great atmosphere!

joshua g 
Évaluation :
4

Again, actual people at rental place were fine, but my order was screwed up I was charged twice everyone except one person I spoke with on the phone acted like they didn't even care. I was literally in tears. It was a horrible experience. I have used uhaul before and I will never again

kathryn h 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page