Le client n'a pas laissé de commentaire.Brett P.
Customer Reviews for Matts Auto Service
(U-Haul Neighborhood Dealer)
Pour nous contacter
Ewing, NJ 08638
Services dans cet établissement :
- Mon–FriDe 8 h 30 am à 5 pm
- SamediDe 10 h am à 1 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Michele C.
Nothing. Everything went smoothly. Deffinately a good experience.Bob W.
Le client n'a pas laissé de commentaire.Michael F.
Great service!GABRIEL E.
Finding the entrance to the building was a little puzzle, but once it is found Matt is very easy to work with and quickly gets you started on the road. Merci.David W H.
Le client n'a pas laissé de commentaire.Thomas M M.
The establishment closed at 1pm. I arrived at 1249pm and it was closed already.Johnnie F.
This was a last minute changes location after my first reservation was unsuccessful because the property owner chained the lot closed. No accommodation on mileage or price was offered as compensation for the inconvenience, additional mileage or hassle.Ryan M.
GREAT PEOPLE WHEN PICKING UPgreg M.
Le client n'a pas laissé de commentaire.joshua N.
Le client n'a pas laissé de commentaire.Tim H.
Le client n'a pas laissé de commentaire.Howard H.
Quick, easy and efficient. Vehicles are well maintained and staff was friendly. I plan on coming back again.APAI D.
everything was fineDouglas K.
Le client n'a pas laissé de commentaire.ILIE S.
Fast, smooth, and great overall!Robert C.
Le client n'a pas laissé de commentaire.Lyle G.
Le client n'a pas laissé de commentaire.Olga B.
Location and equipment were great. The experience from the actual Uhaul team was terrible. I followed instructions given once I got to the location but they just kept bringing me right back to the start page. I had to wait over a hour to get to someone in customer service!!! Once there, the lady told me to just watch a youtube video. Why couldn't she just give me the code I needed to get the keys!!! Luckily, Matt showed up and helped. Without him, it would have been a disaster. Would I recommend pick up from him? YES. Would I recommend UHAUL... NO!Chelsea C.
Nothing to do. I did not have any problems. The people at Matt's were pleasant, friendly and accomdating.howard W.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Rachid E.
Le client n'a pas laissé de commentaire.isabelle N.
Le client n'a pas laissé de commentaire.ROLAND G.
the external mirror to the left side of driver's seat. the lower portion of the mirror did not respond to the electronic control and had to be manually moved for alignment. didn't know this when I drove off with the truck, took me awhile to figure out the problem. as this shows the blind spot it is a key thing which should be fixed/at least notify customers of itSam H.
Have all the equipment that is needed when customers come in for that serviceBeverly H.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Deborah C.
Le client n'a pas laissé de commentaire.beverly D.
Le client n'a pas laissé de commentaire.Jacqueline W.
Le client n'a pas laissé de commentaire.STEVEN K.
Le client n'a pas laissé de commentaire.TAE U.
Great service, friendly people, best place to get a U-HaulMATTHEW R.
I was charged for an overnight service charged that should not have been charged. In my contract, I didn't choose a drop off location. When I pi ked up the truck, the guy left that open. I had until 9am Wednesday Jan 12, 2022 to get the truck returned.PATTI S.
Matt was a great guy, he really hooked me up. Kelly in the office was a sweetheart. Nice people. Dont hesitate using themDENIS H.
Le client n'a pas laissé de commentaire.William S.
Staff was very helpful!SEAN M.
Trailer was not checked back in after drop off.DAVID F.
Had a flat tire. Good was written on the sidewall. Tried to call for service, no luck there. Went online, never received a reply.STEVEN W.
None. The process was quick and easyDarrell W.
Le client n'a pas laissé de commentaire.marilee B.
Le client n'a pas laissé de commentaire.Dennis K.
Le client n'a pas laissé de commentaire.ANDREW P.
Le client n'a pas laissé de commentaire.MARYANNE A.
Le client n'a pas laissé de commentaire.Saconda L.
Le client n'a pas laissé de commentaire.Robert K.
Le client n'a pas laissé de commentaire.Basilio D.
This specific location was fine but picking up a U-Haul is always a complete nightmare through the mobile app/self service website. I literally fucking hate you U-HaulMadison M.
Le client n'a pas laissé de commentaire.Wael Y.
I have rented 9 -10 times over the last several years. Only ONCE was the equip. at the location I booked. This time the pick up was 10 miles away in the wrong direction costing me $40 in mileage plus gas. The $50 you offer if the scheduled equip. is not available as booked is meaningless if you change location and I have to pick up miles away. You should specify that your mobile drop-off app must be completed AT the drop off site. I attempted to complete upon return home and it would not allow since it is location dependent. Therefore the drop off location surcharged me for fuel despite the gauge being exactly where it was on pick-up. $50 for fuel and surcharge is theft. Get rid of those locations that never have equip. so to stop the bait and switch of pick-up locations. Very unhappy.DOUGLAS N.
Le client n'a pas laissé de commentaire.mark L.
Le client n'a pas laissé de commentaire.Ian M.
Due to COVID and this location is small when customers enter in to conduct business; The employee's should not be surrounded bye the counter area until the customer's complete their transaction.CHARAI B.
Le client n'a pas laissé de commentaire.Elisha M.
Le client n'a pas laissé de commentaire.Michelle R.
This was by far the heart experience I've had using U-Haul! The staff were nice and worked hard to give us the best service possible even with some glitches along the way! MerciMARISA JEAN J.
Le client n'a pas laissé de commentaire.GERARDO B.
Le client n'a pas laissé de commentaire.suzette B.
First you should make it easier to get in touch with someone when you're having a problem with the lock box. I was on hold for 23 minutes. Also, I wanted a hand cart which I was charged for but it was not in the van. I want a refund for that charge.Christine F.
Le client n'a pas laissé de commentaire.ANNA R.
Service was fast. Thank youBOANERGE JR D.
Le client n'a pas laissé de commentaire.JEREMY I.
Le client n'a pas laissé de commentaire.Edward B.
Le client n'a pas laissé de commentaire.JAE L.
Please be inform before vehicle pick regarding approvals, I waited for one hour to pick up vehicle due to customer care lag.Srinivasa Rao A.
The trailer door latch is difficult on the 6x12 and is hard to close sometimes. Fixing it would be good.ERIC G.
I didn't believe it was going to work, but the remote pickup/dropoff service was great! Quick, easy, clearly explained in the instructions and Matt's Auto Service had everything ready on time for a smooth transaction.Joshua B.
Matt & Kelly were very helpful & made u-haul rental a great experience.John Z.
Customer Service was great!Madeline C.
Le client n'a pas laissé de commentaire.MONICA A.
Le client n'a pas laissé de commentaire.Gary S.
The help was excellent I see no need for any changesSally N.
Le client n'a pas laissé de commentaire.Bruce H.
I have called about this 3 times and placed on hold for over 20 minutes each time I work days I can't keep calling I have emailed 3 times no response I am being charged $30 for 7,5 gallons of gas I NEVER even used How can I be charged that much for 8 miles of travel this is absurd that i was billed and even more ludicrous that it's taking this long to reimburseJamil S.
Tire pressure was low, they (at uhaul) put air in the tire but the light never went off.Prayther S.
Would have preferred to pick up tow where I picked up truck because it was closer to my location and had to make an extra trip.GAIL H.
I paid for furniture pads, but did not receive them. I will be requesting a refund.Jeff F.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Dorothy J.
The service was great and they made it quick and easy.Paul D.
The trailer had rags, wood, even a big rock left in it. Still it performed well on my trip. There were some BIG issues getting U-Haul to give me a final pick up location. I am very unhappy about that part of the process.James E.
Le client n'a pas laissé de commentaire.Desmund C.
great service. everything went smoothly.Jessica Y.
Le client n'a pas laissé de commentaire.mario A.
Completely average in every way. Not good, not bad.Karin D.
Easy and convenient drop off.Mark L.
Le client n'a pas laissé de commentaire.Damian A.
I told them I may have left my cell phone holder in the AC vent and they said they didn't see it. I checked and it was exactly where I said it was.Jason S.
Le client n'a pas laissé de commentaire.Devon Q.
The location was very convenient and drop off was a smooth transition.Delilah C.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.Martine D.
Le client n'a pas laissé de commentaire.Michael D.
Nothing else everything was done professionallywilliam J.
Le client n'a pas laissé de commentaire.CHANCHAL S.
Le client n'a pas laissé de commentaire.tiffany N.
It was a repair garage. Never sparking clean, but as long as they are good mechanics that's all that matters!johanny M.
Le client n'a pas laissé de commentaire.Daniel G.
Opened half hour late. After pounding on door we finally waked him up. He said he did not open until 10am and was doing us a favor. I picked another location on Brunswick Pike because they opened at 7am and was scheduled at this location which opened at 9am. The place is a dump and the man was a cigarette change smoker. Then we find out the extra equipment was at another location which was 15 minutes away. He never gave us a contract. I had help waiting at my house to load. We are planning to rent a truck two more times and will think twice about hiring U-Haul.Thomas M.
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