Customer Reviews for Metro Food Equipment
(U-Haul Neighborhood Dealer)

1 172 évaluations

5280 Green St   Halifax, NS B2W3E6

(902) 422-1060

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : 9h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(902) 422-1060

5280 Green St
Halifax, NS B2W3E6

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : 9h am à 1h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent service à la clientèle.

Justin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alysia R. 
Évaluation :
5

The vehicle was not very clean but it was no big deal. The people were excellent. Love the location. The vehicle worked well.

Dale S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

NATASHA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tin Choi Eric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dilson D. 
Évaluation :
5

Everything was great. A little mixup with the contract was solved easily by the owner. His communication and friendly service was much appreciated

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad A. 
Évaluation :
1

They tried to charge me for a dolly that had a clip already broken. The mileage was off and I was not explained to complete another step by phone after I paid inside. I advised them of this upon return and he was very rude about the situation and accused me of lying. Overall I felt ripped off and the workers were not helpful, impolite and very unprofessional. Terrible experience.

Alexander D. 
Évaluation :
5

The staff was very kind and helpful.

John E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mohit M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul C. 
Évaluation :
4

I had problems with using the app. The app told me the mobile pick up had been changed to a hand off pick up. The office hours said open at 10am and although it was open the lights were off and the Open Sign was not on so the building appeared closed.

Andrew I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mac G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terry F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine C. 
Évaluation :
5

I would really recommend to get U-Haul from this location. Jay is very friendly and responsive. I asked for the trolleys, though he did not have it, he made it available for us. I had hard time in picking up the truck at the time provided by U-Haul, reached customer service but did not get any help. He made it flexible so that we could have a hassle-free move!

Arjun K. 
Évaluation :
3

The owner of the uhaul was very nice and easy to work with.

Matthew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PHILLIP ARTHUR M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

elizabeth T. 
Évaluation :
5

Great service

daryna S. 
Évaluation :
2

The truck I booked was not ready and the location was closed so I had to spend an hour with another office to get me a truck and the only available truck was a smaller truck that did not have all of the materials I requested (furniture dolly)

Jemeela T. 
Évaluation :
5

Great experience!! Super helpful staff at the location and the equipment was clean and efficient.

Chelsea M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mounir Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Great service .

Jay A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pavan P. 
Évaluation :
5

Everything was excellent! I showed up late (thank you again for staying and sorry I was so late!) but everything was set and ready to go for me. This was such an easy experience that I'll be back to this location again.

Logan G. 
Évaluation :
5

I had rented a van but the previous renter had not returned it on time. The agent who was present offered me another truck for the same price even though it was bigger. His quick adjustment made the rental run smoothly and I will recommend others to his location because of his kindness and quick business instinct.

Dennis P. 
Évaluation :
5

Nothing.. ..service excellent, Manager friendly and helpful!

Virgina K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lakhan M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
1

They charged more! They charged $25 cleaning fee plus $65 gas I know we need to full till 3/4 bt we already did till 5/8 bt still they charged $65. I will never ever take uhaul un my life worst experience ever!

kishankumar P. 
Évaluation :
5

The agent in Halifax Green Street was very helpful.

Randolph D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGEALEJANDRO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mendel F. 
Évaluation :
1

Owner asked me to arrive before specific time on pickup date as they were going to help me switch the truck I had signed up for. In addition, I had a few other items to pick up on the day. They had closed prior to the time they asked me to arrive and didnt have blankets etc. in the truck prepared for me.

Cathy C. 
Évaluation :
3

Na

Steve K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darci D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anastasiia K. 
Évaluation :
1

There were hardly any parking spots and I was hit with extra charges for no reason!!

Emma M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lindsay V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon N. 
Évaluation :
5

U Hail was there when I needed them the most Thanks again

Glenn R. 
Évaluation :
4

Overall a great experience and very convenient location. I would recommend allowing at least 15 minutes for the online check in process.

Ken H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

waleed M. 
Évaluation :
5

incredible kind skilled service

Alicia Lee H. 
Évaluation :
5

Excellent service - very helpful getting everything arranged both at pickup and drop off.

andy E. 
Évaluation :
5

Store front is very busy with their other business bit staff were friendly and helpful and looked after me well.

william R. 
Évaluation :
2

The worker at this facility did not seem to have any interest in helping me after I had experienced difficulties picking up a truck in another location and miscommunication with the uhaul team leading up to picking up my truck. Ultimately I ended up with a truck twice as long as I had originally tried to book initially, and as such also paid much more for gas than I would have in the smaller truck had booking and picking up my initial reservation were more clear.

Nicholas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lalita V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Blaine K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meet P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane S. 
Évaluation :
1

I will be making a more formal complaint. My Uhaul was not ready when I needed it to be. In fact I was expecting to get it at 9 but ended up driving out of the lot at 1030.The process was incredibly slow when I got it ready. I was on a tight deadline but had to fill up the tank because the Uhaul people left it next to empty. Would not recommend that location.

Benjamin S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emily H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rine E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emma S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathalie R. 
Évaluation :
2

The vehicle did not have half a tank of fuel in it on pick up and we told the lady. She said she would adjust it, but we were charged for extra fuel even though we fueled it up beyond where it was after use. They also gave us the wrong paperwork.

Sharon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suhaila D. 
Évaluation :
5

Great people and were very helpful. I needed the cargo van an extra day and they extended the contract for me with no problems. Great south end Halifax UHaul company with reasonable rates. Thanks all, Rob B

Robert B. 
Évaluation :
5

Such a friendly staff, very helpful, efficient and kind. Will go back to this specific location :)

Brittany O. 
Évaluation :
5

Pick up and drop off was made extremely easy due to the friendly and efficient owners.

ARTHUR S. 
Évaluation :
5

The dealer was fabulous but the self serve option was ridiculous. I arrived an hour before the office opened only to find out I needed passports and had to wake up bunch of reference people back home just to pick up the vehicle. Very stupid. So I waited in a gravel parking lot with a suitcase and was behind by an hour all day. Thank God I didn't go any earlier.

Claudio T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Megan M. 
Évaluation :
3

Fees were much more than anticipated or advertised

Daphne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke H. 
Évaluation :
5

Incredible experience with this branch! Helpful, friendly and informative.

Trymore M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
3

The outside of the truck was clean, but the inside had a dirty floor and there were papers left from previous users. However, the agent did apologize and compensate us for this problem. There was a small error in the billing but that was quickly corrected when we brought it to their attention. The gentleman who looked after our pick up and the lady who looked after our return and billing were very friendly. The location was very convenient for us too. We would rent from here again!

Graham B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
4

Truck was smelly and not cleaned well. There were Food rappers in the truck, I uploaded pictures of same too. Additionally, there were dog hair all over the both seats, my wife is allergic to those and had to get out of truck without completing our household movement. Very bad experience. I wish I could ask for refund. I have pictures clicked if you need.

Aman G. 
Évaluation :
5

I drove way less than the estimate of kms & I have yet to receive a revised bill. There appeared to be 1 person serving many & did not have time to check mileage. Will I get a revised bill.

Gregory M. 
Évaluation :
3

Appreciated an in city drop off .

patrick B. 
Évaluation :
5

The folks who work here are kind and helpful despite uHauls systems and processes being helplessly outdated.

Adam T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin G. 
Évaluation :
1

The office is an absolute dump

Michael Y. 
Évaluation :
3

Open at 8 am

jeff B. 
Évaluation :
3

The fuel service should be free. I had to return back the vehicle after a long day of stressful shift and returned the vehicle at 12,3 in the night. During which a lot of questions were asked for the return process to be completed by uhaul. And the extra charge of 80 was too much for the stress we have been taking in the whole process. Like what i mean to say is that i have given the vehicle way before the return time and uhaul could have easily manage to fill fuel on their own. I did not go through the whole contract which was my mistake, but during return process uhaul should have prompted me to fill fuel and before charging you should have mentioned this is the additional charge. Otherwise the ride was good and clean.

Austin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA H. 
Évaluation :
1

The store is not run very professionally, the office is full of mess and the people working are not professional. The lady that sits at the main desk is very rude. She doesn't communicate the terms of renting a U-Haul clearly. Luckily I went with a friend who has used U-Haul in another city and knows the ins and outs. The first truck we were given was out of fuel. We told her and she didn't even know the fuel level and was baffled to learn. Then she asked us to take a different truck. There was no strap inside the truck to secure the heavy items but luckily we had one of our own. We returned the truck after refuelling it back to a level slightly higher than what was at the time of renting but the next day I got charged extra for fuel. I went to the store and I was very rudely told that they can't do anything. I have to get in touch with the company.

furqan K. 
Évaluation :
3

I like the online experience. However, I do not like that I had to go several times to the office because the equipment that I rented was incomplete.

juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
5

Very good personal service.

paul E. 
Évaluation :
3

Encourage customers to UHaul app ahead of time. Online stuff easy to follow but glitchy. Take personal photos as well as those requested by app in case it faults. Agents were helpful. Store not open all of posted hours. Easy location in downtown Halifax.

Andrew S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
2

It's very small and the staff are disorganized.

mr L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug M. 
Évaluation :
2

Ur service is very good and more and the employees are very respectful and friendly Thank u uhaul

Mohammad A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dylan S. 
Évaluation :
4

Very pleased with our service.

AGNES MARIE L. 
Non les évaluations ont été soumises pour cet établissement.

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