Honestly, I think that everything worked about as well as I could have expected. I read through the instructions and contract carefully, so nothing was a surprise to me. The app worked well. I read a lot of negative reviews prior to using U-Haul so was somewhat worried that we'd encounter a hitch along the way. I am grateful that we didn't and hope that others have similarly positive experiences going forward.Adam F.
Trailer Rental & Towing in Halifax, NS at Metro Food Equipment
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Halifax, NS B2W3E6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Horrible customer service. The people working are rude and also cheats you for gas. I have never met u haul employees who are this condescending, angry and horrible. I really hope u-haul takes steps to change the people that are working there. If they keep this going that store will shut down soon for sure.Sohaib Muhammad K.
Ordered and been charged for a dolly. No dolly was there, the store was closed that day. Not getting a refund even called them 3 times and at least half-hour waiting at each call.Yide G.
I was told I would get my deposit back as soon as I dropped the hula off and then was told when I got there that that wasn't gonna happen and I would have to wait for a check this was very disappointing and the person working was not friendly at allMadison M.
Excellent person @ reception. Clean van and efficient check in / check out. .Ken B.
Get furniture dollyAaron C.
it was goodFranklyn S.
This location is very convenient to me and I rent from here quite often, but also quite often have issues. For eg, I am charged for insurance even though I decline every time and the staff don't seem to know how to rectify, as I have to go through the call center to get a refund every time.ASHLEY TAYLOR L.
Customer vehicle check in after hours method is egregious, buggy, and forces the consumer to do the U-Haul employee's jobBradley K.
It was the worst experience . I ve schedule to pick up a trailer at 10:00 am in Halifax , because they did not offer an earlier time. Nonetheless, when I got there, The store was closed. No one answer the phone, I stayed 1:30 h waiting outside in the cold weather ( -7 degrees celsius!). A lot of customers were in the same situation, complain about it. Moreover, the trailer was dirty inside. In addition, in the drop of location , the supervisor was extremely rude, impatient . It was the worst service ever! After driving almost 2,000 km from Halifax to Toronto, I was not expecting to be treated like a garbage.ERIC S.
They showed up over an hour late no apology, no let me make it up to you, no here take an extra dolly to help you move faster, no extra time. It was -10 degrees Celsius with over 10 people waiting for their pick ups for well over an hour.Amanda P.
There was no one at the location when I went to pick up my truck at 10am. The employee didn't arrive until 11am and there was 20 people standing outside in -4 who had to wait almost another hour in line for him to process each person in a tiny unheated office. This location is a dump and it is obvious that U-Haul has no standards for or the wellbeing of their customers or employees.Julian M.
Service was excellent. Property is cluttered and run-down.TIM W.
After returning the key and re-fuelling the truck, I was called and told I had not returned the key to the office, which is not true. I have now been charged $309 (on top of the $60 for the service) with no explanation as to what the charge is for. very upset with the service I received and will never be working with this location again unless this is promptly fixedMatt W.
Terrible service. I scheduled pickup at 9am and had to wait on hold on my phone for 45 minutes because the on-line check-in process didn't work. I was told it doesn't work with Android phones using Google. Umm..that is a HUGE issue as Google is the most popular browser ON THE PLANET. And there was no previous warning that this would be a problem.JENNIFER KATHERI F.
Your booking tool allowed me to select 8am for pickup when in reality we shouldn't actually pick the van up until 10am.Keith P.
Overall the truck worked well for my jobPeter B.
The engine wasn't running that great competing to the other van I rent last week. The owner made aware.Frank C.
Great customer service and very welcoming.abdallah H.
The woman who served me was absolutely lovely but the truck was filthy inside (not good during a pandemic). someone had left their earphones on the dash, sticky cup holders and steering wheel, dusty dashboard. Loved the lady though!Sarah M.
Great location . Great service.jay A.
Please make sure to clean the vans and free of any smell that is not good for the health of the renter. The lady who helped me is nice but very unorganized. Also, there was a deposit of 100cad and mentioned that they will return to my account and it has been 5 days since then and upon calling the finance department of Uhaul, it should have been settled when the truck is returned but it wasn't. Such a disappointment and waste of time going back to the place to just get the refund.monet L.
The truck had a shimmy at certain speeds. The steering wheel, arm rest and cup holders were covered in dried on coffee.mike C.
I ordered a dolly and furniture blankets for after-hours pick-up. When I arrived, none of the equipment was there, despite being billed for it. Since my move was time sensitive, I was forced to take the truck anyway and pick-up the furniture. Several pieces of furniture are now scratched and I have UHaul on Green St to thank for it. I've submitted a complaint and have yet to hear back.Emmett M.
I arrived at the Uhaul office. Nobody at the desk, I said hello and a voice answer â€œcomingâ€ No mask, was eating and extremely rude. I have my name to which he replied â€œyou are lateâ€ I was an hour late which I explained why (which I should have to as someone who paying for the service. His directions of getting the truck were again rude. Getting a Uhaul means you obviously have a major job that day, I expect a common curtesy of someone being polite.Jack H.