The whole process went really well.Bradley S.
Customer Reviews for Mid City Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Omaha, NE 68131
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h am à 5h pm
- Mar : 10h am à 6h pm
- Mer : 10h am à 5h pm
- Jeu : 10h am à 6h pm
- Ven : 10h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MEGHAN R.
Le client n'a pas laissé de commentaire.Dustin K.
Le client n'a pas laissé de commentaire.Denise S.
Le client n'a pas laissé de commentaire.Gabriel G.
Le client n'a pas laissé de commentaire.Keith H.
Truck needed new wipers, poor visibility in the rain. No cruise control, which would have been helpful.BRIAN H.
Le client n'a pas laissé de commentaire.Scott M.
The storage unit worked perfectly for my moving needs. Facility was clean and safe. Payments were easy. I would recommend storage facility.Dale A. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT P.
I have a storage unit. My truck was ready. I had no problems. I need to clean out a few items from my storage unit.DALE A.
Just discovered this location near me. Privately owned/operated and great customer service. Only bummer.... I'd love to get a climate controlled 10x10 or 10x15 storage unit for my business use of storing furniture demos. Currently, they had none available. I will, for sure, call periodically and check for availability!Gena D.
Truck needs maintenance, I wasn't told about the 160$ hold on my card and she wrote the wrong miles so ima get charged extra poor business strategy milking extra Monet out of ur customersSOPHIA H.
Le client n'a pas laissé de commentaire.Kendra A.
Le client n'a pas laissé de commentaire.LEEZA W.
The woman working the front desk was extremely helpful!Jeff B.
The trailer door was very hard to open until it was about an inch open then it was easy. FYIPAMELA J O.
Le client n'a pas laissé de commentaire.chris M.
Le client n'a pas laissé de commentaire.MARIAH T.
Le client n'a pas laissé de commentaire.Tyler J.
Le client n'a pas laissé de commentaire.Charles K.
Le client n'a pas laissé de commentaire.MICHAEL G.
Your internet fucking sucked! I couldn't get the location to work even after following dropping off the uhaul and has now cost me more because your shit doesn't work!Christina H.
Le client n'a pas laissé de commentaire.Jeff H.
Le client n'a pas laissé de commentaire.JAMES R C.
Le client n'a pas laissé de commentaire.JOHN G.
Taye, the young man at the counter, was outstanding in every way. I had never rented a truck before, and he was very patient, knowledgeable, professional, and understanding, You are fortunate to have him, and my high rating is due entirely to my experience with him.Kathy K.
You're great!LENETTE H.
Le client n'a pas laissé de commentaire.Hayes B.
Not make me drive halfway across town to pick up truck then try to charge me for extra miles.William B.
Location was fine. Online reservation was amended with little communication. Pick up location was clear, but it was not clear that the reservation had been changed from one way to round trip. This caused us significant inconvenience.JESSE E.
Your online app for automated pick up didn't work. I arrived at my scheduled time of 8:30 am, couldn't get the keys and this location doesn't open until 10:00 am. After waiting 90 minutes and talking with the employee he even told me the online app to get the keys often doesn't work.Michael B.
Le client n'a pas laissé de commentaire.london M.
Easy location to find, very close. The person who helped me was friendly, professional, and did an awesome job checking me in quickly and thoroughly!Thomas B.
Le client n'a pas laissé de commentaire.JASON H.
Le client n'a pas laissé de commentaire.James S.
Don't release equipment if faulty regarding turning signals. Testing would allow repairs done or a substitute offered.TROY C.
Le client n'a pas laissé de commentaire.Emily P.
Le client n'a pas laissé de commentaire.JOSEPH W.
Le client n'a pas laissé de commentaire.Brandon A.
The clerk was helpful and friendly, very informative.Patrick B.
The person who was working the desk was not very helpful initially. We needed a ball and had to drive to Council Bluffs to get it. Plus this is not where we wanted to get the trailer. We wanted to get it in Council Bluffs but a previous customer returned it to the wrong place. And they didn't have the right sized trailer for us either so we were upgraded to a larger trailer for free. But it was a huge hassle. I don't understand why what we reserved wasn't in the place we wanted to pick it up from? I mean isn't that the whole point of making a reservation 2 months in advance? Unnecessarily stressful and a HUGE pain. Would not recommend!Kelly S.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Frances H.
Le client n'a pas laissé de commentaire.Heath C.
Cleaner truckMatt T.
Le client n'a pas laissé de commentaire.Chris A.
Briann was very helpful and accommodating. Nice, clean transaction. I will be putting in some good words in our next neighborhood newsletter.JAMES T.
Le client n'a pas laissé de commentaire.Sharon B.
Le client n'a pas laissé de commentaire.Jesse H.
Le client n'a pas laissé de commentaire.ANDRE M.
Le client n'a pas laissé de commentaire.Orlynn O.
Le client n'a pas laissé de commentaire.Travis David I.
You had wrong Drop-off locationDONALD B.
Le client n'a pas laissé de commentaire.sarah D.
Le client n'a pas laissé de commentaire.GARY S.
Clearer parking directions and instructions on where to leave the truck. Backing in with the big ledge behind is a little scary.Alexander L.
I would have liked a furniture dolly, but this was unavailable for rental even though it was on my order.COLTON R.
Le client n'a pas laissé de commentaire.Tim L.
Our truck was supposed to be ready to go at 7:30 am 5/17/21. We rented a 26" truck for a 1 way move to New Berlin, Wisc. from Bellevue Ne. The truck was not at the designated pick-up location and we had to get one in Omaha Ne. at 10:00 am. This created a domino effect that impacted the movers and hotel reservation. We were never contacted by U-Haul to tell us there was no truck available at the pick-up location. Absolutely a terrible way to run a business. I do not recommend using U-Haul for their moving needs.Kenneth A.
Staff was very friendlyShaun S.
Briann was extremely courteous and helpful in assisting us with our rental from check out to check in. The cost of the rental was a tremendous value. We will enthusiastically refer you to our friends who might need your services.MICHAEL EDWARD W.
Very friendly staff and efficient service. Valued my time. I would rent from here again.FRANK L.
Le client n'a pas laissé de commentaire.CONSTANCE R.
Le client n'a pas laissé de commentaire.SANDY C.
Le client n'a pas laissé de commentaire.JEFFREY B.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Patrick L.
Le client n'a pas laissé de commentaire.Robert L.
Employee working was a knowledgeable and very helpful young man.Christopher M.
Le client n'a pas laissé de commentaire.Shiloh R.
Le client n'a pas laissé de commentaire.Alexander H.
Le client n'a pas laissé de commentaire.MATTHEW H.
Customer service rep was very polite and helped us move our trailer in the snow!Daisy S.
The tires on the truck were bald and the office attendant was not helpful with rental questions.Hannah L.
The customer service representative could have been a little more helpful than they were. There was some things I didn't understand about the drop off and the mileage, I think they could've been a little more friendly and helpful.DEBORAH R.
Le client n'a pas laissé de commentaire.Colton K.
I would recommend highly this was a much better experience than I had expected.Michael P.
Truck was a little hard to find, and had to drive back around to the office to get moving blankets. Not super convenient with snow and ice on the ground.Elijah S.
online check out took a little long but check in was easyMichael W.
No issues.Therese C.
Excellent customer service! Very friendly and helpful! Keep vehicle photos more up to date. There were scratches on the box of the 10' that were not in the photos.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.DAWN L.
Le client n'a pas laissé de commentaire.Jerry K.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Davonte B.
Great experience working with you guys thanks again it's was AwesomeEric M.
Hate self check in, but understand why you do it.Garry S.
Le client n'a pas laissé de commentaire.Amanda R.
Le client n'a pas laissé de commentaire.Manuela T.
Random sites that are only partial sites is super annoying. If I'd realized I never would have asked to pick up there, I'd much rather drive furtherLevi S.
Le client n'a pas laissé de commentaire.Dalelisha S.
Le client n'a pas laissé de commentaire.Terry T.
Le client n'a pas laissé de commentaire.Colin G.
Le client n'a pas laissé de commentaire.Christian G.
1) They don't open until 10:00am and not 1 minute early. 2) They gave me the worst of the 5 trucks to choose from. 3) The gas tank was 3/4 full. It's hard to return the vehicle with 3/4 of a tank. It would be better Customer Service if it was just full when I picked it up so I could easily full it to return it.DAVID R P.
Le client n'a pas laissé de commentaire.MADALINE F.
Le client n'a pas laissé de commentaire.Kim W.
Le client n'a pas laissé de commentaire.Cindy P.
My reservation was originally made at another location. The time was changed the day before my reserved date. Then when we went to pick up the truck it was not back from the previous customer. My new reserved time was from 10-2. No notice was given ahead of time that the truck had not been returned. A truck at this alternate location was found but we lost a half an hour from the 4 hours I paid for. Overall experience was not enjoyable and will likely not use uhaul again but the employees at both locations did the best they could given the situation.Russ S.
Hard to open the door key was mess up i got change for cleaning when i left it cleanEfrain L.