Évaluations des clients Mill River Indoor Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mill River Indoor Self Storage

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William T. le

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Smooth move-in with no problems. Having the dollies and carts handy was a much appreciated.

samantha l. le

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Staff was helpful. Unit was typical plywood walls with chicken wire over the top.

Lucas C. le

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Good facility, and easy check in process. Would like more flexible office hours.

Gene M. le

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The storage unit size we needed was available the same day. Reserved online easily. The facility is very clean and the staff is super helpful and friendly. I would recommend this facility.

Liz S. le

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Le client n'a pas laissé de commentaire.

Alex L. le

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Prior to dropping off the U-Haul that I rented, I stopped at a local gas station and filled the gas to the line where the gas was originally at when I picked up the U-Haul . The personnel at the above location parked the U-Haul on a sloped surface and proceeded to tell me I didn’t put any fuel in the tank and that I was charged an extra 36.00 dollars because I didn’t fill the tank. Anyone with common sense knows that the fuel tank capacity gauge only reads accurately on a level surface. Mind you, the female personnel at this location was unhelpful, rude and was only worried to get outside to smoke another cigarette. I’m requesting a refund of the 36 dollars that I was negligently charged. Not only was I on hold for over a half hour to speak to customer service, the truck was beat up and I didn’t know if I was going to make it all of 34 miles that I traveled.

JOANNE T. le

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The store clerk was not friendly at all and seemed preoccupied with her cell phone or something else that she was doing I would never go to this U-Haul again I was also charged more than I originally was told she did not explain the bill to me at all......very bad experience.

John M. le

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Overall a good experience.

Robert G. le

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Le client n'a pas laissé de commentaire.

Brandon k. le

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Le client n'a pas laissé de commentaire.

Anne W. le

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Did not use facility due to apparently was not a FIRST MONTH FREE as I chose according to your site. The girl helped me find one close and was very helpful.

Larry K W. le

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Respectful staff, and a clean unit. At a decent price. I can't complain

LOUIS C. le

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No issues. Great storage facility.

Aaron B. le

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Le client n'a pas laissé de commentaire.

CHRIS M. le

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The staff were great to work with and the tennants of other units were always friendly .

Dawn B. le

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Affordable quality and enjoy the inside storage units

JOHN S. le

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Convenient location No access on Sunday is a real problem Fire door makes it hard for one person to get a cart/load to the actual unit without help

JEAN MARIE M. le

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We had a problem with water in our unit which soaked a number of our boxes. Nothing of value was lost but we didn't feel you addressed this problem fast enough.

Michael S. le

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Le client n'a pas laissé de commentaire.

Emily B. le

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I had a reservation for a 15 foot truck and am auto transport. I did not find out they were in 2 different locations to pick up until the night before. The auto transport was scheduled for pick up an hour before the truck. We were driving in from out of town, which made pick up times not as flexible. I called customer service the night before and the scheduling managers on the day of while en route. I was told by scheduling they would work out the pick ups and would call me back. After 3 hours I never received word and I called back only to be told they had worked it out but not gotten around to informing me of the changes. Follow up would have been nice. The staff at the pick up and drop off locations were helpful and courteous.

Jennifer K. le

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Le client n'a pas laissé de commentaire.

MARY ANN M. le

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Very nice. The young girl at the office was great!

Michael S. le

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Le client n'a pas laissé de commentaire.

Krista W. le

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I always use the online check in when i pick up my truck and there were some different items requested this time and it kept putting me into a "loop" for the back of my drivers license and it was really a hassle this time to get the keys for the truck...just something i have to get used to i guess...but Cody called us from Customer Service and he was great!!

Michael S. le

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Free coffee and donuts

Michael S. le

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Le client n'a pas laissé de commentaire.

Lora G. le

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Le client n'a pas laissé de commentaire.

Stacie t. le

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Le client n'a pas laissé de commentaire.

Todd W. le

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The unit was frozen to the ground, had about 6" of snow on it from snow that fell 2 tays before. I had to break it loos fron the ground. Hard to find.

Candice D. le

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Le client n'a pas laissé de commentaire.

Donnamarie R. le

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The Uhaul app is absolutely awesome! Allowing me to be able to pick up a truck before the location opened was extremely convenient. Couldn't beat the pricing either!

Michael S. le

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Le client n'a pas laissé de commentaire.

Jacqueline B. le

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Probide a truck with a ramp. Some of the heavier things were really hard to get up on the truck.

Steven R. le

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I think there was only one truck to rent when we got there, and based on the small size of their hidden parking lot, I'd say they only have 1-3 trucks available to rent at that location.

KATHY H. le

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Le client n'a pas laissé de commentaire.

Tiffany r. le

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.y best recommendation is don t change a reservation location. I was not prepared to go to this location, nor was I pleased to spend extra time going there. I will not be using your company in the future. Horrible customer experience by doing that.

LOUIS C. le

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Great customer service.

CONNIE P. le

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Very knowledgeable and helpful staff.Good secure location. Happy with my choice. Thank you, CLP