Le client n'a pas laissé de commentaire.
Aminatu B.
Customer Reviews for My Mechanics Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was perfect
Daniel S.Everything was totally cool would do it again in a minute my only drawback on the whole thing was that the drivers windshield wiper had a bad spot it in right at a level and it was kind of hard to drive through the storms. I was driving through.
keith A.Ensure the equipment is in good condition so consumers don't have any issues during commute. Truck auto-transport connection had a defect.
willie V.They helped me change my hitch around to help level out the trailer better
Dana H.I have rented uhauls from this place now a couple times, it is always super easy and quick with clean and well maintained trucks! will be using again!
Andrew M.The trailer pick-up process was very efficient. The staff was friendly and knowledgeable.
Joseph G.The staff is good
Vishwajeet H.Excellent customer service
RALPH M.I have not received the drop off confirmation email that was stated I would receive via email.
DARRYL C.The young men working @ MyMechanics place were incredibly helpful. Would definitely return
Chris M.Fast service nice people there
Thomas C.I was on a tight timeframe so I had used the U-Haul automatic check in from an Email received. It said it would simply the check in process when I arrived to pick up the trailer. It did not. Everything I did online was repeated when I arrived to pick up the trailer. In addition, the trailer had a flat tire, so I had to wait for them to resolve that issue.
Gary H.Very helpful very considerate in and out in less than 10 minutes. The young man couldn't have been friendlier or more professional.
gaye W.THE TRAILER WAS JUST I NEEDED WELL USED BUT WORKED FINE
jerry C.This rental location was exceptional with a very friendly and efficient staff. They had a good inventory of every size of trailer and, although I didn't need extras, they also had everything anyone would need to facilitate any move.
Len A.Nice job. Thanks
Paul D.The people were friendly, location was fine, but the truck had a dead battery so we had to leave it running the entire time we had it - about 5-6 hours.
Heather G.Employees emotionless and acted like they didn't like their jobs. Felt like I was bothering them. Other than that, experience was just ok.
William R.Convenient and speedy and friendly rental return.
SANDRA O.Like talking to a zombie, customer service is worse than getting stabbed in the eye repeatedly with a With a toothpick.
Peter M.Have the equipment available that someone rents 2 months in advance
Joshua S.It would be nice if you could have the option to rent a spare tire, I was traveling to Wyoming which is a fairly long trip .
PAUL D.Service has always been smooth!
Gregory F.Equipment was old and raggedy service was phenomenal at the location
michael E.Girl at the counter yelled at me didn't hear her the first time because she was on the phone
Austin N.Truck supposed to have air conditioning and it didn't work Windshield was very dirty on the inside
Charles B.The U-Haul app doesn't show my contract or mileage in or out or fuel level it's all zeros all the time. The online link doesn't work as well not one thing is true
Wayne K.Clean the console and sweep out the bed
Joel S.Local renting location was great. They get 5 stars. The only reason for 4 rather than 5 is that Corporate scheduling gave me a 9:00 am pickup time but the local dealer does not open until 10:00 am. It was a little frustrating as I was on a tight schedule. Otherwise, great experience.
John F.Stop sending people all over the place to pick up what they ordered, if you book online for a specific location that's where they should be able to pick up their order moving is already stressful and having to go around town for a truck makes things worse. Need to do better, and have the equipment (dolly) as well.
Yolanda T.The truck was not maintained the driver's side door mira was loose I had to keep pulling it in while I was driving and the string wool was termed to the right was off centered authentird and the actual decent
Jasper W.U-Haul app fails often. Many times I can not review my contracts and the return fuel levels.
Wayne K.No issues from this location. Thank you.
jason G.Air conditioning did not work. Was very hot over 90 degrees inside the truck.
Robert B.Convenient location, friendly staff. I would suggest that the person checking you in make it a practice to review the basics of how the truck works as well as have them review it with you. I asked them to review the truck with me to ensure I would know what to look for in any imperfections so that I wouldn't be charged for something that I didn't know anything about when I returned the truck.
Lisa V.This is the very best location we've ever used. Employees are professional and friendly. We love this place!
Andrew S.This is not a reflection of the location, as much as it is of the equipment. The car hauler is in desperate need of repair. There are major safety concerns - The tire strap is nearly cut through (the 2 tire straps are the only thing keeping the car on the trailer). The mount bar is bent severely that the tire strap attaches to. Along with these major safety concerns many of the lights are inoperable. I would expect U-Haul to have a preventative maintenance schedule for their equipment; although the car was delivered safely, had I needed to make an emergency stop I'm confident the equipment would not be able to retain the vehicle on the trailer!
Harry K.The guys at the counter were super helpful!
Michael S.This was the absolute worse rental box truck I have driven, the steering is way too loose in it. They also tried to have me pay for extra gas saying I didn't fill it to the right amount until I showed them a picture I took when I first got into the truck.
Thomas G.Everything went smoothly
Debra T.Everything was perfect at this particular uhaul location!
David B.