None of the staff wore masks inside or outside the building, trailer right-hand turn signal did not work, staff did not offer an alternative trailer to use instead or apologize for the issue.Timothy N.
Moving Truck Rental in Livonia, MI at My Mechanics Place
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Livonia, MI 48150
(East of Levan Rd)
Services dans cet établissement :
- Lun au ven : 10h30 am à 5h30 pm
- Sam : 9h30 am à 5h30 pm
- Dim : 11h am à 4h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Livonia, MI 48150
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff was great to assist me after a negative experience with the app.DOUGLAS ALAN W.
Great place, great people!DOUGLAS JAMES P.
I rented the truck for $19.95 â€œper dayâ€ I rented at 10pm, and â€œestimatedâ€ that I would return the truck by 2pm the following day, but actually red turned it at 4:30 the following day, still only 18 hours, yet I was charged for TWO $19.95 â€œdaysâ€!! It's not my problem that the my mechanics place wanted to rent it again at 2pm, I did not keep it beyond 24 hours and was charged double, thst is fraud,Deborah N.
I understand this place is only half uhaul and half owners business but the individuals at the counter seemed overwhelmed by 2 customers. One of the employees just left as soon as customers started lining up behind me, leaving the other employee to deal with the fact that my "GUARANTEED" auto transport reservation was NOT there and I had to drive to Detroit to get it myself, which I was charged for, and her broken printer so I couldn't sign any paperwork. Not her fault at all but quite inconvenient.BRANDON MICHAEL R.
Excellent serviceEarnest S.
I returned the rental a day early and feel that a credit should of been given for that day -Nancy H.
Look at your customer. Employees hiding behind a desk and customer has not idea if they are texting on Facebook or actually helping!Kelly H.
Poor customer service. Representative spoke to customer in a condescending manner. He spoke with uncertainty and was a very strange man.ANGELA NICOLE P.
Team very helpful and great to work withDAVID PAUL G.
NothingJEFFREY ALAN G.
This is the first Uhaul store that doesn't make you wait, is always on top of things and seems like they really like your business.Peter D.
The front left tire needed air. We arrived at the location thinking no one would be available to help. There actually were people in the building. However, they weren't very helpful. We went in to ask about what to do about the tire. (The instrument cluster had told us about the tire.). The person we asked said not to worry about it. ðŸ¤”. When we persisted he gave us a tire gauge, then he came out to check. The tire pressure was 34 psi. The sticker on the car said it should be 55 psi. He told us not to worry about it. Again, we persisted and he had someone fill it up.Mary R.
Not much room to navigate trailers when dropping off and picking up.STEVEN MICHAEL F.
Everything was great, no issues whatsoeverSteven B.
Very nice people! The auto transport needed a few things corrected on it which was acknowledged when I showed u haulAnthony F.
Part of the lights on the trailer stopped working during use. License plate several years expired.JEFFREY LEE E.
No masks being worn, not goodEric H.
Employees were not wearing masks in violation of state mandates. One employee admited to sending trucks out with missing parts. Process was extremely slow due to malfunctioning computer systems. The aforementioned employee also claimed to not know how to de-attach a trailer, which delayed me getting my truck another 10-15 minutes. Overall pickup time was about 45 minutes, which is too long.Josiah B.
I had no issues. It was great from start to finish.Jimmy S.
Came in contact with what I believe was the owner and 3 different employees , none of which wore a mask.JACQUELINE SUE V.
Uhaul kid showed up half hour late after appointment. Other co-worker did his best to help but was unable to finish transaction.Carl F.
Dirty. Short with customers. No employees were wearing masks.RASHELLE UNIQUE P.
Your app did not work. This made process take much longer and forced a contact pick up.Dawn B.
Trailer was an hour late and nobody bothered to call me. I sat in the store waiting for it. The worst thing- AND A VERY BIG DEAL.... NOT A SINGLE WORKER WAS WEARING A MASK!!! Do you not know that THERE IS A PANDEMIC AND PEOPLE ARE DYING??!! WTF??? You gotta be kidding me???!!!!ROGERPAUL W.