Customer Reviews for New England Self Storage
(U-Haul Neighborhood Dealer)

241 évaluations

105 Bates St   Pawtucket, RI 02861
(At the Corner of Bates and Roosevelt)

(401) 334-2279

Heures d’ouverture

  • Mon-Fri: 9:30 am–4 pm
  • Sat-Sun: 9:30 am–3 pm

Services dans cet établissement :

Pour nous contacter

(401) 334-2279

105 Bates St
Pawtucket, RI 02861
(At the Corner of Bates and Roosevelt)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–4 pm
  • Sat-Sun: 9:30 am–3 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very nice and helpful staff. Clean and well lit space. Thumbs up!

Wade L  |  Réservation 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah G  |  Expérience générale 
Évaluation :
5

Overall I had a good experience choosing to open a storage unit at New England Self Storage. At first I felt the building where the storage units are to be cold and not as temperature regulated as I thought it would be but later in the day it got warmer. My only recommendation would be to upgrade the moving carts from grocery carts to all rolling moving carts.

Mary A  |  Réservation 
Évaluation :
4

Thank you!!

Alicia P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth F  |  Expérience générale 
Évaluation :
5

Amazing staff , clean building! Thank you

Kyle M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer A  |  Expérience générale 
Évaluation :
5

I started with 3 large units finally reduced to one. I had things stored there for 5 years. It was always well maintained and felt very secure. I highly recommend this facility and would always use it if I had the need again. The staff is always courteous and helpful. It couldn't be better, in my opinion.

Sandra C  |  Expérience générale 
Évaluation :
5

This was the 2nd time renting from here and both times, no complaints. Would highly recommend and use again if needed.

Keith J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen L  |  Expérience générale 
Évaluation :
5

Very helpful staff and decently priced storage facility. Will be glad to use them in the future if I need to.

Adrian M  |  Expérience générale 
Évaluation :
5

Mr. Barry and his associates were helpful with what I needed.

Melvin H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis P  |  Expérience générale 
Évaluation :
5

Well maintained facility. Quite satisfied and would use it again!

Stephen H  |  Expérience générale 
Évaluation :
5

I have used the unit for 3 years. It's a long time. But my future was in perfect condition only smelling, but not ruined by any bugs.

Maria R  |  Expérience générale 
Évaluation :
5

Third time using this storage space, never had any issues. Excellent job.

Matthew M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marangely O  |  Expérience générale 
Évaluation :
5

Very nice people and business....

STANLEY B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anngelica C  |  Expérience générale 
Évaluation :
5

Thank you Your storage facility is within local distance making it convenient during my move. I will highly recommend your business to anyone searching. Thank you once again. Be well.

VICTOR C  |  Expérience générale 
Évaluation :
5

Hours were closed early usually. But staff was pleasant and helpful always. Most people will block you in and no staff pn at those times.

Marta M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michala W  |  Expérience générale 
Évaluation :
3

I made a reservation, and called to reschedule, but the person that, answered said I had not made a reservation. However, she was very kind and helpful for me in planning on reserving again.

Briana J  |  Réservation 
Évaluation :
4

Was NOT informed to expect a confirmation call from stg unit employee and had a temporary issue when I missed the call and didn't hear a message the left for 3 hours. They gave away my reserved unit.

Michael M  |  Réservation 
Évaluation :
4

Very friendly and helpful staff.

Kelsey K  |  Réservation 
Évaluation :
5

All associates were extremely helpful, will definitely recommend to others and use again.

Jaime W  |  Réservation 
Évaluation :
5

Very friendly and helpful!

Gregory C  |  Réservation 
Évaluation :
5

Great customer service and place was quick and easy for me to move my stuff in

Joseline D  |  Réservation 
Évaluation :
4

good!

Rose S  |  Réservation 
Évaluation :
4

Everything was fine! Storage ia the right size so the customer service rep on the phone asked what i would need it for and gave me a suggestion. Good size.

Brieana M  |  Réservation 
Évaluation :
5

Happy with the storage unit.

BARBARA D  |  Réservation 
Évaluation :
5

Good place to store your belongings.

Alberto X  |  Réservation 
Évaluation :
1

The facility was very dirty. It was also listed as climate controlled online. It was not climate controlled. There was old furniture all over the place that was a trip hazard.

David D  |  Réservation 
Évaluation :
4

Would use again if I needed to, the staff was always nice and the facilities were clean

JILL P  |  Expérience générale 
Évaluation :
5

Very well lit, easy access to my unit and moving carts always available for use by the door, making my life so much easier! The staff were friendly and professional. I would definitely recommend!

JESSICA B  |  Expérience générale 
Évaluation :
4

Very kind and very helpful staff Keep up the excellent work

PAPA K  |  Expérience générale 
Évaluation :
5

Thank you for the services and the time well spent with you guys thank you

RICARDO R  |  Expérience générale 
Évaluation :
4

Christine was nice but the guy was not so friendly. The only reason I would recommend them is because of Christine it was jus the guy working there I would give them a bad rating. He should be nicer

RHONDA W  |  Expérience générale 
Évaluation :
5

Great!

BRAD G  |  Réservation 
Évaluation :
4

Friendly staff. Plenty of cameras around. Nothing to worry about. Thanks guys !

ELTON N  |  Expérience générale 
Évaluation :
5

Very clean and accessible storage that more than met my needs. I definitely recommend prepaying in advance for as many months as possible to obtain the one-time 50 % discount!

MICHAEL B  |  Expérience générale 
Évaluation :
4

Very good

Dodi F  |  Réservation 
Évaluation :
4

Staff was very nice . Also very helpful explaining

Daniel D  |  Réservation 
Évaluation :
5

I highly recommend New England self storage. They are professional, helpful and a very friendly staff both in person and on the phone. Thank you guys for your service.

CARMEN R  |  Expérience générale 
Évaluation :
5

Everything was good

JOSE P  |  Expérience générale 
Évaluation :
5

Very friendly. Expleained everything clearly. Answered all my questions.

Rosanne R  |  Réservation 
Évaluation :
5

Very clean and very polite

CANDACE B  |  Premières impressions 
Évaluation :
3

Facility was semi closed wasn?t able to open a unit in my name. Was able to open a new unit under my sisters name who was an existing unit holder.

ADNEY M  |  Premières impressions 
Évaluation :
5

Everything was super easy. I made the reservation online and Christina called me to confirm. When I came to the facility, she showed me several units so I could decide on the right size.

FREDRICK W  |  Premières impressions 
Évaluation :
3

Nice facility. Good service. Don?t know how great it wil be until it?s done, I suppose

JENNIFER B  |  Premières impressions 
Évaluation :
4

The staff was friendly, the process was easy and the unit itself was great. They`re undergoing some renovations, which left some cracks in the flooring that were a little difficult to navigate.

Privacy R  |  Premières impressions 
Évaluation :
5

Christina at the front desk was so kind, patient and helpful. I also really appreciated the fact that the units are located inside. Feels safe and secure. Merci.

TAYLA D  |  Premières impressions 
Évaluation :
5

Very easy to access. Great staff who were thorough yet concise and extremely helpful. Storage unit is exactly as described, clean, and secure. Excellent.

Privacy R  |  Premières impressions 
Évaluation :
3

This reservation was cancelled. However, I did contact the site directly to confirm the cancellation and they were professional, curteous, and helpful.

Privacy R  |  Premières impressions 
Évaluation :
4

Christina was very helpful! The facility is clean and they have carts available for use, but the tops of the units are only covered with chicken wire so they are not fullly closed in

ALYSE N  |  Premières impressions 
Évaluation :
3

Everyone at the facility was very helpful

KERRI E  |  Premières impressions 
Évaluation :
4

Helpful employees, okay facility.

CANSU A  |  Premières impressions 
Évaluation :
3

Facility was clean staff was friendly

CATHERINE W  |  Premières impressions 
Évaluation :
5

Excellent customer service and easy to load in and out.

Privacy R  |  Premières impressions 
Évaluation :
5

Excellent customer service and easy to load in and out.

SANDRA C  |  Premières impressions 
Évaluation :
3

Very friendly staff.

TAG T  |  Premières impressions 
Évaluation :
5

Nice facility, easy access, friendly service!

Privacy R  |  Premières impressions 
Évaluation :
5

This location is conveniently located near the RI-MA line. Despite still being under construction while they add new storage, the location is quiet, clean, temp controlled, and easily accessible.

ANTHONY S  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page