You guys pulled a bait and switch on me. You gave me one price on the phone and gave me a higher price when I went to pick up the truck. This is unacceptable. I would like to speak to a supervisor.
Onassis D.
New England Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pawtucket, RI 02861
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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The customer service at this location was 5 stars all around I would highly recommend to family, friends, and anyone else that asks
Arthur C.They were very helpful and made the whole process easy
Jessica P.I submitted the rental form almost a week in advance and wanted to pick it up before they opened. The key wasn't in the drop box and I had to come back when they opened. When I came back they "didn't have" the equipment that I had already asked for, even though there were several furniture dollies at the door. I had request one of each of the dollies and 5 packs of blankets and received one regular dolly and one blanket that was on the floor in the back not in plastic. If I had known that I couldn't have gotten the truck early or that they didn't have the things that I requested online when booking i would have gone elsewhere.
Nicole Q.There were hidden fees. I did not know and was never told before I used my rental that there would be a $14 insurance fee. I feel like I was scammed. THIS INFORMATION SHOULD BE CONVEYED TO THE CUSTOMER BEFORE THERE IS A RENTAL. I have used Uhaul over 10 times and never have always opted out of insurance and have never been charged for it. This rental location scams people.
Lauren B.