Check all your tires four possible defections I rented one a car dolly on the 22nd of April it had a blowout causing me to wreck my truck and totaled it who's paying for that
Jessica R.
Customer Reviews for New Pools Tires and Rims
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Complaining
WILLIAM N.merci
BA L.I was double charged for my rental, and when I went back to office to get it fixed, I was told I had to call company, when I called company, I was told this dealer does this all the time and an audit account would have to be created. I think I should have gotten my money back and U-Haul should take care of thief own business and over charging problems. Bottom line is I'm out of pocket money that should never have been taken! I am very unhappy with this situation and I hope it will be fixed sooner rather than later.
BRETT M.The owner was very helpful and polite.
CARLOS D.Thanks for the speedy help!
James L.It was great experience
SAPNA K.now I want a Pool
MICHAEL V.The owner was fast and efficient. He treated me very well
Steven S.Very helpful and friendly!
NADA M.Great customer service. Very friendly.
Chris M.Very friendly customer service. Will use this location again
MARY T.Received the wrong size truck. Never coming back here again.
Nigil T.Was charged fees to return equipment
CHRISTOPHER G.Good customer service
LANCE T.Pratique
ROHN F.The only U-haul shop I like to use
John D.Trailer was muddy on outside had to mopout inside
Patrick S.Great Customer Service !! Made my experience in renting a Uhaul very easy !! Very Friendly and kind.
Dorothy T.The computer was lagging so I got a late start to begin with and I got charged for a extra day when I was just using the same time it took to actually GET the trailer and they had a new employee running the store by himself??? Worst service ever $20 a day my ass.
sonya B.How can you change me for extra miles when I only went to temple. The truck was clean. I left a bottle on the cup holder and my my charger. And that is an extra 30 charge. Unexceptionable.
Robert G.Call location and was told to drop trailer off and they would check it in the same day I picked it up. Now I'm being billed for an extra day. I will not pay this as I did drop off trailer as I was instructed to do .
Steve S.Horrible location. Owner / manager should be loose the ability to rent trailers.
Stephen C.Great job, very friendly
Lorenzo W.Owner was unaware of what equipment he had on site, all of it was dirty and in poor condition. Reserved a motorcycle trailer, was told it was stolen and given a ramp trailer. When returning the equipment was made to pay an upgrade fee, even though I had reserved a motorcycle trailer that was not there. I will not go back to this location and will tell everyone else to avoid it as well.
Martin S.Quick and easy. The only thing I didn't like is he took a picture of my license to upload it to the system. Hopefully it's not saved to his phone.
Marissa M.Excellent and efficient service!
Troy G.The uhaul center for south temple did not even offer to find our need...I guess they have too much business...this location will get our business again
Francis Y.Was not there during hours of operation.
IAN P.Be prepared to wait. Called in advance, arrived, and waited for a long while. This location is extremely clustered. Compared to other locations within the city, this one is very outdated. Although I told the attendant that I had already had checked in online and did everything to reduced contact, still had to give up my i'd and credit card.
David G.Excellent services and will definitely use this location again
catherine D.I had to hook the trailer up by myself as it was just a few minutes after closing and no one was there. The trailer was parked on an unlevel surface which made it very difficult for one person to hook up and likewise to unhook when I dropped it off
tom R.I did a pre arrival checkout on line. The people at the U Haul had no clue what that meant and I gad to do it again at the store. They did not offer a receipt upon return and I had to ask twice.
James L.Store smells terrible, help took forever, guys inside were very greedy trying to get cash any way possible and making me add cash to help lift the trailer to my truck which was 25 dollars. Very rude and was not happy about giving them 25 extra.
joseph F.good customer service
noel O.we were extremely pleased with the location for our pickup and the customer service at this location, although we were not all pleased with the scheduling of our pickup. We had driven all the way from Huntsville Alabama and if I had not called we would not have had a truck to rent. I had made a reservation 2 weeks in advance. Someone should have contacted us earlier and let us know the location and time of our pickup. To drive 12 hours and find out that you may not be able to rent a vehicle to return at the time you need to is unacceptable.
anthony H.Went to four different places to drop it off.
debbie C.New pools tires and rims gave me a trailer with lights that did not work, blamed my brand new vehicle, wouldn't listen to me, and refused to give me a different trailer until my boyfriend showed up and I called uhaul. Very rude and didn't want to fix the problem. They tried to get me to leave with a “broken†trailer and then didn't want to give me new paperwork for the trailer I ended up renting. Horrible experience, I will never do business with them again.
emily K.Location was also a garage. Very disorganized and could use training on how to use the system. The gentleman was nice, but spoke very broken English. Also, the pick up location didn't verify that the AC didn't work in the vehicle which caused me to have to drive from TX to NC in the summer with no AC.
Rex A.This U-HAUL location provides excellent customer service and definitely values their customers. I definitely recommend them to anyone who needs moving equipment or supplies.
Theodore H.The drop of location was closed for the day. We dropped the trailer in a lot by the other trailers. Received a confirmation email on Monday so all was good.
pamela C.Owner never explained to us the cost for leaving our trailer with his location. We were supposed to return to our home state but unforseen circumstances meant we had to drop elsewhere. He just said sure I can take it. We were than emailed a bill for an extra 300 dollars. What the hell uhaul. Not sure I will be using uhaul for the rest of my move.
Gina S.Staff were not friendly.
Amanda B.Did not say much directed me to where trailer needed to be dropped off and I had to disconnect the trailer.
ruben G.The dealer insisted that I back the UHaul trailer into a little space between other trailers. I declined & he asked me to drive my car to back it in. I DO NOT like that, but at the time I agreed. Gladly, the man changed his mind & disconnected the trailer & I left. He was barely intelligible. I do not speak Middleastern Languages nor appreciate his cultural demeanor toward me and my girlfriend. I will not go to that site for anything in the future.
SUSAN R.Trailer was in poor condition. The person hooking it up to my vehicle made me do some of the work and didn't communicate well with me. When it was hooked up, he just walked off without telling me any further instructions on what to do. I just left wondering if the process was finished.
KIRK M.Keep up the good work. Very nice people.
jim H.The entire process was very fast and easy, and the gentleman who assisted me were wonderful!
nicole W.Very courteous and nice men. Very helpful. Really went out of their way to make our rental experience easy and painless.
Beckie B.When they transferred our order to this location they forgot to transfer the blankets so we had to go back for them
Michael C.