Évaluations des clients New Pools Tires and Rims
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de New Pools Tires and Rims
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
noel O. le
good customer service
anthony H. le
we were extremely pleased with the location for our pickup and the customer service at this location, although we were not all pleased with the scheduling of our pickup. We had driven all the way from Huntsville Alabama and if I had not called we would not have had a truck to rent. I had made a reservation 2 weeks in advance. Someone should have contacted us earlier and let us know the location and time of our pickup. To drive 12 hours and find out that you may not be able to rent a vehicle to return at the time you need to is unacceptable.
debbie C. le
Went to four different places to drop it off.
emily K. le
New pools tires and rims gave me a trailer with lights that did not work, blamed my brand new vehicle, wouldn’t listen to me, and refused to give me a different trailer until my boyfriend showed up and I called uhaul. Very rude and didn’t want to fix the problem. They tried to get me to leave with a “broken” trailer and then didn’t want to give me new paperwork for the trailer I ended up renting. Horrible experience, I will never do business with them again.
Rex A. le
Location was also a garage. Very disorganized and could use training on how to use the system. The gentleman was nice, but spoke very broken English. Also, the pick up location didn’t verify that the AC didn’t work in the vehicle which caused me to have to drive from TX to NC in the summer with no AC.
Theodore H. le
This U-HAUL location provides excellent customer service and definitely values their customers. I definitely recommend them to anyone who needs moving equipment or supplies.
pamela C. le
The drop of location was closed for the day. We dropped the trailer in a lot by the other trailers. Received a confirmation email on Monday so all was good.
Gina S. le
Owner never explained to us the cost for leaving our trailer with his location. We were supposed to return to our home state but unforseen circumstances meant we had to drop elsewhere. He just said sure I can take it. We were than emailed a bill for an extra 300 dollars. What the hell uhaul. Not sure I will be using uhaul for the rest of my move.
Amanda B. le
Staff were not friendly.
ruben G. le
Did not say much directed me to where trailer needed to be dropped off and I had to disconnect the trailer.
SUSAN R. le
The dealer insisted that I back the UHaul trailer into a little space between other trailers. I declined & he asked me to drive my car to back it in. I DO NOT like that, but at the time I agreed. Gladly, the man changed his mind & disconnected the trailer & I left. He was barely intelligible. I do not speak Middleastern Languages nor appreciate his cultural demeanor toward me and my girlfriend. I will not go to that site for anything in the future.
KIRK M. le
Trailer was in poor condition. The person hooking it up to my vehicle made me do some of the work and didn't communicate well with me. When it was hooked up, he just walked off without telling me any further instructions on what to do. I just left wondering if the process was finished.
jim H. le
Keep up the good work. Very nice people.
nicole W. le
The entire process was very fast and easy, and the gentleman who assisted me were wonderful!