Owner and assistant we're super nice and very helpful, answered all my questions and concerns! Truck was tip top, would definitely use again!! Thank you!Robert A.
Customer Reviews for New Pools Tires and Rims
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Edward W.
Drop off was easy. Said he would email me a receipt. When i got it there was a $25 cleaning charge. Complete BS. The truck was in the exact same shape as when I picked it up. I even returned it a day early. Wonder what other hidden charges Uhaul tries to sneak in. Kinda shady business practices.James W.
The truck had a major exhaust leak and 142 000 miles. It also would not maintain a 60mph speed making it unsafe to drive on an 800 mile trip. The rental agreement also had the wrong fuel amount marked and I had to drive to a lot to get the vehicle off site and did not see the fuel was off from the contract. Upon turn in after adding the fuel I thought it was on the gauge the dealer told me the fuel was not right. I also had to add an extreme amount of fuel in the truck as it only gor a 3mpg on my trip. Very disappointed and will not pay the extra fuel charge and would like a call backMichael L.
Tire was low on trailer and almost flat. I suggested changing the tire and instead only added air. I had a flat and continued to put air in it until I reached out to uhaul to send out a tech to change the tire. Delayed my trip somewhatMichael L.
Le client n'a pas laissé de commentaire.RAYMOND S.
Check all your tires four possible defections I rented one a car dolly on the 22nd of April it had a blowout causing me to wreck my truck and totaled it who's paying for thatJessica R.
Le client n'a pas laissé de commentaire.Bryan V.
Le client n'a pas laissé de commentaire.robert S.
I was double charged for my rental, and when I went back to office to get it fixed, I was told I had to call company, when I called company, I was told this dealer does this all the time and an audit account would have to be created. I think I should have gotten my money back and U-Haul should take care of thief own business and over charging problems. Bottom line is I'm out of pocket money that should never have been taken! I am very unhappy with this situation and I hope it will be fixed sooner rather than later.BRETT M.
Le client n'a pas laissé de commentaire.JOHNA W.
The owner was very helpful and polite.CARLOS D.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.DALTON C.
Thanks for the speedy help!James L.
Le client n'a pas laissé de commentaire.JESSICA S.
It was great experienceSAPNA K.
now I want a PoolMICHAEL V.
The owner was fast and efficient. He treated me very wellSteven S.
Very helpful and friendly!NADA M.
Le client n'a pas laissé de commentaire.JULIO M.
Great customer service. Very friendly.Chris M.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.JOSHUA D.
Le client n'a pas laissé de commentaire.ROBERT B.
Very friendly customer service. Will use this location againMARY T.
Received the wrong size truck. Never coming back here again.Nigil T.
Was charged fees to return equipmentCHRISTOPHER G.
Good customer serviceLANCE T.
The only U-haul shop I like to useJohn D.
Trailer was muddy on outside had to mopout insidePatrick S.
Great Customer Service !! Made my experience in renting a Uhaul very easy !! Very Friendly and kind.Dorothy T.
Le client n'a pas laissé de commentaire.Roy D.
Le client n'a pas laissé de commentaire.irvin M.
The computer was lagging so I got a late start to begin with and I got charged for a extra day when I was just using the same time it took to actually GET the trailer and they had a new employee running the store by himself??? Worst service ever $20 a day my ass.sonya B.
How can you change me for extra miles when I only went to temple. The truck was clean. I left a bottle on the cup holder and my my charger. And that is an extra 30 charge. Unexceptionable.Robert G.
Le client n'a pas laissé de commentaire.Cory M.
Le client n'a pas laissé de commentaire.pete D.
Call location and was told to drop trailer off and they would check it in the same day I picked it up. Now I'm being billed for an extra day. I will not pay this as I did drop off trailer as I was instructed to do .Steve S.
Horrible location. Owner / manager should be loose the ability to rent trailers.Stephen C.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.laambria F.
Great job, very friendlyLorenzo W.
Owner was unaware of what equipment he had on site, all of it was dirty and in poor condition. Reserved a motorcycle trailer, was told it was stolen and given a ramp trailer. When returning the equipment was made to pay an upgrade fee, even though I had reserved a motorcycle trailer that was not there. I will not go back to this location and will tell everyone else to avoid it as well.Martin S.
Le client n'a pas laissé de commentaire.aaron P.
Le client n'a pas laissé de commentaire.DOUGLAS H.
Le client n'a pas laissé de commentaire.Mickey P.
Le client n'a pas laissé de commentaire.Michael P.
Quick and easy. The only thing I didn't like is he took a picture of my license to upload it to the system. Hopefully it's not saved to his phone.Marissa M.
Le client n'a pas laissé de commentaire.Nakeira H.
Le client n'a pas laissé de commentaire.ABDULRAUF KHAN R.
Excellent and efficient service!Troy G.
Le client n'a pas laissé de commentaire.Brennan O.
The uhaul center for south temple did not even offer to find our need...I guess they have too much business...this location will get our business againFrancis Y.
Le client n'a pas laissé de commentaire.Ian H.
Le client n'a pas laissé de commentaire.JOHNATHAN M.
Le client n'a pas laissé de commentaire.MUHAMMAD FURUKH K.
Was not there during hours of operation.IAN P.
Le client n'a pas laissé de commentaire.Christopher M.
Be prepared to wait. Called in advance, arrived, and waited for a long while. This location is extremely clustered. Compared to other locations within the city, this one is very outdated. Although I told the attendant that I had already had checked in online and did everything to reduced contact, still had to give up my i'd and credit card.David G.
Excellent services and will definitely use this location againcatherine D.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.Kenton M.
I had to hook the trailer up by myself as it was just a few minutes after closing and no one was there. The trailer was parked on an unlevel surface which made it very difficult for one person to hook up and likewise to unhook when I dropped it offtom R.
Le client n'a pas laissé de commentaire.leonard C.
I did a pre arrival checkout on line. The people at the U Haul had no clue what that meant and I gad to do it again at the store. They did not offer a receipt upon return and I had to ask twice.James L.
Store smells terrible, help took forever, guys inside were very greedy trying to get cash any way possible and making me add cash to help lift the trailer to my truck which was 25 dollars. Very rude and was not happy about giving them 25 extra.joseph F.
Le client n'a pas laissé de commentaire.Gerald W.
good customer servicenoel O.
Le client n'a pas laissé de commentaire.Michael L.
we were extremely pleased with the location for our pickup and the customer service at this location, although we were not all pleased with the scheduling of our pickup. We had driven all the way from Huntsville Alabama and if I had not called we would not have had a truck to rent. I had made a reservation 2 weeks in advance. Someone should have contacted us earlier and let us know the location and time of our pickup. To drive 12 hours and find out that you may not be able to rent a vehicle to return at the time you need to is unacceptable.anthony H.
Le client n'a pas laissé de commentaire.Jacob K.
Le client n'a pas laissé de commentaire.Athena P.
Went to four different places to drop it off.debbie C.
Le client n'a pas laissé de commentaire.Bryan H.
New pools tires and rims gave me a trailer with lights that did not work, blamed my brand new vehicle, wouldn't listen to me, and refused to give me a different trailer until my boyfriend showed up and I called uhaul. Very rude and didn't want to fix the problem. They tried to get me to leave with a â€œbrokenâ€ trailer and then didn't want to give me new paperwork for the trailer I ended up renting. Horrible experience, I will never do business with them again.emily K.
Location was also a garage. Very disorganized and could use training on how to use the system. The gentleman was nice, but spoke very broken English. Also, the pick up location didn't verify that the AC didn't work in the vehicle which caused me to have to drive from TX to NC in the summer with no AC.Rex A.
Le client n'a pas laissé de commentaire.miguel M.
This U-HAUL location provides excellent customer service and definitely values their customers. I definitely recommend them to anyone who needs moving equipment or supplies.Theodore H.
Le client n'a pas laissé de commentaire.Jeremy J.
The drop of location was closed for the day. We dropped the trailer in a lot by the other trailers. Received a confirmation email on Monday so all was good.pamela C.
Le client n'a pas laissé de commentaire.Patricia G.
Le client n'a pas laissé de commentaire.jim H.
Le client n'a pas laissé de commentaire.Bryan M.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.Nathanial W.
Owner never explained to us the cost for leaving our trailer with his location. We were supposed to return to our home state but unforseen circumstances meant we had to drop elsewhere. He just said sure I can take it. We were than emailed a bill for an extra 300 dollars. What the hell uhaul. Not sure I will be using uhaul for the rest of my move.Gina S.
Staff were not friendly.Amanda B.
Le client n'a pas laissé de commentaire.ADAINE R.
Did not say much directed me to where trailer needed to be dropped off and I had to disconnect the trailer.ruben G.
Le client n'a pas laissé de commentaire.heriberto R.
The dealer insisted that I back the UHaul trailer into a little space between other trailers. I declined & he asked me to drive my car to back it in. I DO NOT like that, but at the time I agreed. Gladly, the man changed his mind & disconnected the trailer & I left. He was barely intelligible. I do not speak Middleastern Languages nor appreciate his cultural demeanor toward me and my girlfriend. I will not go to that site for anything in the future.SUSAN R.
Trailer was in poor condition. The person hooking it up to my vehicle made me do some of the work and didn't communicate well with me. When it was hooked up, he just walked off without telling me any further instructions on what to do. I just left wondering if the process was finished.KIRK M.
Le client n'a pas laissé de commentaire.Craig W.
Keep up the good work. Very nice people.jim H.
Le client n'a pas laissé de commentaire.Clarence H.