Le client n'a pas laissé de commentaire.
Donielle L
Customer Reviews for Northwest Sporting Goods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The cab of the truck was clean but on pickup the bed was full of dried ramen noodles and was clearly not swept out
Andrew MFast, easy, & the staff were fantastic!
ETHAN KThe person who works there is an excellent gentleman, very kind and quick to rent any truck.
SEGUNDO LThe facility was fantastic. My only suggestions to ease the process are to think about number coded lockers for the keys, so in case the facility is not open, once someone goes through check-in they can go to the locker number outside the facility and punch in a code for the key. The second is about returning the vehicle on the app. Maybe a time punch on that last screen at the top saying - "Thank you for returning your vehicle at 7:39 PM....." I didn't realize if I scrolled down to the bottom of the screen it said Thank You. Once I clicked on the X to go back to the Home screen it didn't show me as returned and I went through it again and realized that was the way it was. But in all, a great experience, thank you! I will return for my future needs.
Stacie AThe trailer was in ok shape. It was loose feeling on the frame.
JULIA TMy favorite place to rental my vehicles. The best staff!!
CARMEN DAssistant inside was friendly and helpful
CODY MFailed
DWAYNE MJohn is always great to work with
ALFRED BJohn was great 👍
GARY CThe man here always is ready for the customer's arrival and quickly gets you on your way!
TERRENCE GFriendly and accurate and even recommended a larger truck, which was only a tiny but more price, because I am a tall person and they said, you will not be happy in the truck you chose. Go ahead and sit in both and let us know... They could have just took the reservation as made and said nothing, but after 2200 miles with a car in tow, I am happy they made the suggestion!
JESSE PJohn was great. Easy in and out Everything promised was delivered as promised
RICHARD KAwesome customer service. Fast and flexible
MICHEE BWhat a great company
SAIDA ANothing at all.. Thank you for being open on a Sunday morning till 12:00 noon.
RENEE RExcellent customer service
TERESA CI was very happy to have a lock attached to this truck ! Merci
CHRISTOPHER HThe staff is wonderful
NANCY HGreat customer service!!
KAYLA TNotify customers of hours of operation at time of vehicle pick-up.
JORDAN LEverything went quick & easy when I returned the u-haul
BARBARA EEasy rental.
Luke EExcellent service à la clientèle
Kristine BWhen dropping off it was easy but the attendant did not go out with me to check on condition/ mileage or gas level. Said they would send an email.
GEORGE MThe staff here are friendly and professional.
Terrence GThe trucks are very basic lacking even power locks and uncomfortable to drive. I feel that for the cost there should be more focus on driver comfort as well. The location was great and had nothing to do with this, the person there was very helpful
Skye BEasy return process. It was done entirely thru the UHaul app. We didn't have to speak with anyone. Used the key drop box at the location.
Louis FGreat hours for pickup and drop off. Staff was very accommodating
Benjamin LGreat services
gary kExcellent customer service.
Aileen AFriendly and professional
Milton SThe only complaint that I could make, and it is not the individuals fault, is the fact that there is no crank on the 12X9 foot trailers. This is a very heavy trailer and being a 54 year old female, i was not able to put this on my hitch by myself. The man that rented me the trailer was very kind to come help me lift this onto my truck, but this size trailer should really have a crank lift on it. other than that, the experience was great!!
Shelley TTotally satisfied, very easy, keep up the good work.
Gary MNothing.
John SRien
Christopher GBest customer service in the country .
Brian DFix the trucks check engine light for future use. It is a tad bit unprotected to rent a truck not in 100 % working order. Luckily they truck was fine and it didn't impact me too much
ISAAC PThey were great!
Timothy JCall centers is ridiculous, they call me about my reservation after I had already picked up, used and returned the trailer, when I told the woman on the phone this info she said ohhh I guess I should have checked before I called
kirt tYour prices have gone up too much. I use you for business. I'm going to have to look for an alternative to uhaul.
Diane NMerci.
Gregg PIt would be nice if trailer locks were integral as I worry when I stop for lunch or dinner that someone will just unhitch the whole trailer and connect it to their vehicle and go!!’
Richard HExcellent service à la clientèle
Ron SLocation was great. Your system to pick up vehicle online did not work twice and I was not able to complete the process without the help of the nice staff member.
Joseph MService is excellent. My preferred place for UHaul.
Benjamin w