Évaluations des clients Old Colorado City Surplus Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Old Colorado City Surplus Inc

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Bobbi K. le

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It was very disappointing to not be at a real Uhaul place as this location could not help with the hitch, electrical plug and did not have any moving supplies. I made my reservation 2 weeks in advance to be at the Nevada location and that request was not honored. Frustrating!!

john h. le

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Manger was very nice. He allowed me the option of cleaning up the vehicle cabin myself, instead of charging me a clean-out fee. I appreciate that. the location is a bit unusual the way it is set up. The signage on the north side of the street is good. however the lot on the south side of the street has very little markings and no u-haul equipment. So my suggestion would be a lighted sign on the south side.

Bev L. le

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Everything was awesome, no improvement needed

David F. le

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Efficient drop off completed in under 5 minutes.

Joann K. le

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Le client n'a pas laissé de commentaire.

samantha a. le

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Le client n'a pas laissé de commentaire.

joseph s. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

wayne r. le

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Le client n'a pas laissé de commentaire.

ROBERT B. le

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Manager was friendly, professional and knowledgeable. Parking lot is convenient and service was quick. I will definitely use this location in the future now that I have moved to Colorado.

Ricardo N. le

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Le client n'a pas laissé de commentaire.

steffen r. le

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Very helpful once we realized where it was - google maps had it at the surplus store instead of across the street.

HOWARD G. le

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Le client n'a pas laissé de commentaire.

Glen G. le

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Very helpful, explained the operation of the dolly in detail

william k. le

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Give renter more accurate estimate of mpg...

julie f. le

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Le client n'a pas laissé de commentaire.

David L. le

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Old man took almost 30 min to get me on the road. He apparently did not know how to scan my ID, and did not have the dolly in the truck. The truck only had 1/4 tank, which was an inconvenience.

Lisa K. le

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Great customer service. The gentlemen that helped me were really great! Recommend this location if you need a rental.

Max P. le

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There was no room to drop of equipment due to the general public parking poorly in an already tight parking lot. After 45 minutes or so, I was able to drop the trailer in an acceptable spot, but only with great difficulty.

rick l. le

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Uhaul has consistently provided great customer service to me when I used them 4 times in one year.

mike h. le

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Le client n'a pas laissé de commentaire.

Tonya D. le

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Le client n'a pas laissé de commentaire.

MIKE D. le

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Drop off using online system worked well. Key drop location was readily identifiable.

bill b. le

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Very good to work with these folks

bill b. le

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I got a text after my rental directing me to turn the truck into another location. As my car was at the location I rented from that was not possible. On local moves, people may not be able to turn in elsewhere.

Sharon G. le

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The truck ran poorly and barely made it to North Carolina room Colorado. The power steering went out and the truck constantly misfired and backfired. It also got well below the advertised gas mileage. This truck should not have been rented out for a long distant rental. I have made a request for a reimbursement and filed a complaint, but no one has gotten back to me. I will be posting negative comments on social media in the near future is not contacted.

bill b. le

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Excellent service, really helped my move

connor w. le

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Le client n'a pas laissé de commentaire.

jim c. le

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Store personnel were very helpful and friendly.

Derek W. le

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Le client n'a pas laissé de commentaire.

Carole B. le

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I really appreciate this man allowing us to drop a trailer off at this location. We drove it from Alabama. We were supposed to drop it off at 104 W Cucharras St, Colorado Springs, CO 80903 but we called and no one answered. We waited until around 10 a.m. and no one ever showed. I guess they decided to close for the day without warning. VERY UNPROFESSIONAL.

stacey a. le

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Professional and quick service! Great experience. Would recommend this location.

liza k. le

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Wonderful customer service

Andrea R. le

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Le client n'a pas laissé de commentaire.

Stacey M. le

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The cost that we ended up paying at the pickup location that was about $30 more than the estimate I got online two weeks before when I ordered my equipment and truck. Accurate estimates would go a long way.

stephenie k. le

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Le client n'a pas laissé de commentaire.

andrew a. le

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Le client n'a pas laissé de commentaire.

Jarod G. le

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The gentleman that helped me were fantastic. Many of my uhaul experiences have come with cranky, grumpy customer service reps. In fact, overall I would rate Uhauls customer service as extremely poor. It's as if you guys forget that customers pay your bills and buy your CEO his multiple cars and houses. Not this location. Very kind, patient, thorough. Love it.

chris c. le

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COSTS ARE MORE THAN WHAT YOU WILL EXPECT (BEWARE OF THE HIDDEN CHARGES) - Although I gave my exact destination address at checkout, and I selected a drop off location, the mileage allowed for the trip was less than the actual miles needed to get to my destination and return the vehicle to the return destination. The extra cost associated with going over the allowed mileage was an unwelcome and I think unfair added expense that should have been included in the allowed mileage and charges upfront.

marjorie r. le

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Complete crap trying to park a 20ft truck in a alley parking lot that's located behind a bunch of bars etc... Impossible to park the truck when the parking lot is full of cars never again will I rent from U-Haul ...

JOYCE C. le

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Have more 10’ trucks available all over Colorado Springs

richard a. le

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Le client n'a pas laissé de commentaire.

John K. le

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Le client n'a pas laissé de commentaire.

james f. le

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I was charged a cleaning fee. It showed up online. The trailer was clean inside so I cannot understand why I was charged. I have rented many Uhaul trailers and never been charged any extra fees. I did use moving blankets but they are going to get a little dirty as you are using them to cover things on the floor of the trailer. Very disappointed with this charge. Seems unwarranted.

Robert L. le

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Le client n'a pas laissé de commentaire.

Ben W. le

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Le client n'a pas laissé de commentaire.

ron b. le

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It was closed

David M. le

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It was hard to identify this location.

martin w. le

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Le client n'a pas laissé de commentaire.

Paul C. le

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Le client n'a pas laissé de commentaire.

Dalton M. le

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Le client n'a pas laissé de commentaire.

Kristina R. le

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Thanks for being so convenient. Great people and friendly.