There is not anything that I could recommend for any improvements. I am very satisfied to be able to accomplish the moving that I needed to do and for the wonderful staff who helped me rent this truck. I am very pleased and grateful. I will be telling my friends and family about my wonderful experience. Merci.
Sue N
Customer Reviews for Parkside Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Both the services at the UHaul location and the movers from Gentle John's were amazing
David AEverything was perfect. Thank you!
martina wOutstanding fast and friendly service!
Brian CThis place is just awesome 👏🏼
Ana FKeep up the good work!
Yarra BBev at Parkside mini storage was amazing! She's the best. Thank you so much!
David CExcellent. Smoothest drop off/pick up I've ever had. Top notch staff.
Veronica GMake the online check in more streamlined
Guadalupe CFantastic costumer service!!
Anthony PLimited truck options, but very friendly service and a convenient location.
Nolan MThe woman working was one of the nicest service professionals I have met in a while. Office was well kept, U-Haul was clean and worked great. Merci.
Reegan PEasy process, from reservation to pickup to return.
Deena MKurtis and his wife were lovely.
Ann JBeverly the front desk contact at the Beaverton location is awesome, great communication, information and helpful. Storage unit was cleaner than the other storage garage I have my things at. Van was in good shape at 12k miles and clean. Wish the van seats were cleaned but hard with fabric and maybe difficult to get out fibers and hairs. Overall good experience and would come back for business
John PGreat service, fast and friendly. I would definitely rent here again.
Aubrey CThe manager was outstanding
robert cDue to unforseen
ELEASE PRenting the U Haul truck was easy and affordable. Thanks for making the move much easier!
Lawrence WReally nice, decent, friendly guy. Great person to work with. We will rent from him again and we will recommend his place of business for rentals.
Bradley DExcellent service. Convenient.
Charles ELocation run by a very sweet lady. Would use again and recommend
Maria GNothing. Everything was so smooth and easy! Keep up the great work!
Darrin OVery kind friendly check in person
Gerald BI’m a repeat customer at Parkside and it is where I will always go.
Joan HOwners were very kind and service was prompt! Would gladly work with this location again.
Shawn SThe online rental portal is not good.
Sam KExcellent communication and customer service!
Jessica BThey called the day before to confirm my rental details, which was great. They even told me how to navigate the app to make my self checkout easier. (No problem, I can navigate an app to do that-- should be straightforward.) Unfortunately the U-Haul App I needed to use for check-in and checkout is absolute garbage. Worthless. The "Find your truck" feature is not even an option and doesn't appear in the app. I ended up having to call support and go through the process over the phone, which was OK. The app failed to work for check-in as well. Good people at that location, just a horrible app and check-in/out process.
James DNothing worked out great. Thx
Patricia KThe customer service at the U-Haul on Nimbus was Excellent.
Nancy RBev is the greatest U-Haul owner. She is so nice and courteous. Always ahead of the game. Called to make sure I was going to be there. Van was fantastic. Ran and drove perfectly. Did everything we wanted it to do. Will be back when we have another show to do. Thank you. Bob Bonnell.
Bob BJust exactly what we needed ! Gentlemen checking out the truck very nice and overall perfect rental
Mary TGreat service, easy pick up and drop off. Super nice people.
Ann CBev was fantastic. Very helpful on the phone. She made the process very easy and put a nice package together for me for the weekend. Van was perfect. Loved it. Drove great and not a rattle . Held everything we needed. We're back for another rental on Nov 8. Looking forward to it Thank you very much.!!!!!Best Regards,.Bob.
Bob BBeverly and Kurtis are wonderful people who care about the client! They made a not great situation so much better. 10 Gold ⭐ Joann Rosevear
Joann ROnline check in was great - easy and thorough
Mary MThe person at the desk was very friendly and helpful. She answered all our questions.
Michelle CEverything went very smoothly.
Christie CNothing all areas are noteworthy.
Beko SGreat customer service. Thanks
Rolf IThis was a perfect experience! Bev was exceptionally helpful and accommodating. I've already scheduled another rental.
Joan HVery friendly and helpful location.
Kimberly MWonderful service! Highly recommend this location and the people that run it!
Kym AGreat service. YThanks
Rolf IThe gentleman that helped me gave fantastic service even though I had used truck share. The only reason I rated it average is that I wasn't sure my car was secure and there were not a lot of supplies easily available if I needed them.
Brett BThe van was ready and waiting when I arrived to pick it up. It was clean with 3/4 of a tank of fuel. I put fuel in it prior to returning it and it was just over 3/4 full. I put less miles on it than originally planned and was only charged for the miles I used. Personnel was friendly and expedient. A pleasure to do business there.
Timothy DThe storage managers were as always polite and professional . I'll be using their van again soon and it's right next to my storage so it worked out perfectly
Dana SBev is an absolute delight and always makes the process quick and easy. Thank you for your help!
Courtney DI thought you did well ,I did have a little bit of trouble with the app.
John SExcellent customer service.Thank you so much
Julie DIt is always a pleasure doing business with Parkside Mini Storage!
Glen OFriendly and professional service with a smile. The process was efficiently quick (especially if you apply online in advance). They were also effectively prepared for Covid social distancing. Je les recommande chaudement.
Randall LWe were given a van that wasn't full of gas. We only drove 25 miles but had to put 4 gallons of gas in to fill it. Even though this was brought to their attention, we weren't reimbursed for the extra gas. Only a few bucks, but the van should have been full to start with.
Paul SThe absolute best place to rent UHAUL!!!!!!!!!!!!!!!!!!!!
Thomas J24/7 truck share needs major improvements. Not a single step worked as it should and took over 20 minutes to get it started.
keegan hThe gentleman (don't remember his name) who took care of me at the front desk was very helpful and courteous. Definitely recommend this location.
Ricardo M