Évaluations des clients Pioneer Woods

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pioneer Woods

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KATHI P. le

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This man was a complete jerk. In addition, the trailer (in which the lights didn't work) shorted out the truck that we we trying to hook up to the trailer. My friend had to take it to the auto dealer the next morning and it cost him $85 to fix it. We then went to the UHaul in Bloomington, IL and they got everything right. We moved out of state and this added a great deal of stress to our move. It still makes me angry a week later.

Bill L. le

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Great experience

Victor H. le

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Bill was great.

Jay V. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Really helpful. 2nd time dropping off here and same great service each time!

Michael L. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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Very easy to obtain what was needed in a short period of time. Great experience!

Ed B. le

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I had confirmation from U-Haul that I could pick it up and had confirmation email. When I should up it was closed. When I called the # I was told to pick up at a different location, but that location was closed too. I would have to come back tomorrow. Which was impossible since we were leaving town right then. They sent someone to meet me there. Then they charged me for Safe Tow Insurance without making me aware..... I should expect a refund for that

Charmaine H. le

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Le client n'a pas laissé de commentaire.

Samuel K. le

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Le client n'a pas laissé de commentaire.

sam K. le

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Le client n'a pas laissé de commentaire.

Gumersindo E. le

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I was told I would here back from U-Haul within 72 hours regarding my situation its been almost 72 hours and we are still waiting. Please return our call with your comments!

Robert W. le

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Make sure the drop off location notifies the system that the trailer was returned and when. I returned my trailer on the afternoon before my scheduled date. I was given an alternate drop off location and no one was there to help unhook. I called back to the main office and was told that it was ok to leave it there. Three days later I cgot a call and an email wanting to know where the trailer was. One message reminded me I was chargeable for the late return. I contacted the number and told them when and where.but they could not find any record. I gave them explisit information where to find the traioer and have not been contacted since. I was by the drop-off location today and the trailer is stilLL there.

Sammy S. le

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Le client n'a pas laissé de commentaire.

GODDARD R. le

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very nice people to work with

Joshua M. le

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This Uhaul destination is owned and operated by great people who care about their customers and their safety and well being. Was treated with the utmost respect and dignity and was left feeling like someone actually cared about how my experience went. Would recommend this drop off location a thousand times over.

brandon S. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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Awesome customer service, love the personalized attention.

Evelyn B. le

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There’s a massive mud hole!

Sommer C. le

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Owners were really nice and explained the after hours drop off situation and also telling us how to get to their location that was closer to me.

Floyd W. le

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Great Job

Ben L. le

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Very friendly. Easy to work with.

TERI S. le

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All U-Haul facilities need to review the way Becky Shelton does business. We had a very stressful move with an unheard-of timeline, and Becky stepped up to the plate, and helped in every way she could. Hats off to this facility and the staff who work there!!!

TERI S. le

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Becky Shelton made this move so very easy. Your employees may want to follow her lead, on how to work with customers. We were treated respectfully and with courtesy. She answered her phones quickly and called back when she said she would. You have a great facility, and a great employee. So good to do business with you all!

Veronica B. le

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Uhaul should volunteer to buy some extra gravel for this store's parking lot. The muddy puddles made it difficult to navigate without getting wet & dirty. As we were hauling glass windows, it was a little concerning that the truck's suspension was less than ideal. We had to take a number of bumps VERY slowly to ensure no breakage. Otherwise, all good. I would rent trucks from this location again.

gary T. le

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Le client n'a pas laissé de commentaire.

Linda W. le

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Le client n'a pas laissé de commentaire.

MELISSA S. le

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Very easy drop off.

David S. le

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Le client n'a pas laissé de commentaire.

Stan R. le

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Le client n'a pas laissé de commentaire.

Shawn S. le

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unattended drop off. No worries.

Steven L. le

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Le client n'a pas laissé de commentaire.

ROBERT M. le

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great place. a real class act.

ROBERT P. le

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The folks at Pioneer are always willing to go above and beyond for their customers. They treat their customers the right way. Fair and honest.

Emanuel G. le

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Same comment as above. Great company to do business with.

DEWEY H. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Le client n'a pas laissé de commentaire.

BRUCE H. le

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The staff at this Cosby location have been very helpful and professional and the site is very accessible. Thank you Cosby!!!!

DONALD F. le

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Thoughtful, easy going , willing to please rep

STEVEN M. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

JOSEPH M. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Le client n'a pas laissé de commentaire.

Andy Y. le

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Not much to improve upon. The rental agent was friendly and personable. This was a small location but they made sure that what we needed was available.

Allen L. le

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I would recommend the trailer seams be sealed - I did have water on the floor as teh result of very heavy rains. In particular at the top rear driver's side corner I observed a stream of water entering the trailer. . The folks at Pioneer Woods are very easy to deal with and clearly appreciate my business.

REBECCA J. le

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Le client n'a pas laissé de commentaire.

CHRISTINE G. le

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Le client n'a pas laissé de commentaire.

GREG D. le

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I had car problems on vacation and needed a truck and dolly to get my car and myself home, not only did they help me on Sunday when they were closed on labor day weekend, they answered the phone and came to where we had broken down and picked me up and helped me get the equipment I needed to get me back home. thank you so much for your help!!!!

sandra K. le

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I Don't like being treated like a liar and that is exactly how they treat you if you ever have a bad experience!

CARL M. le

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Le client n'a pas laissé de commentaire.

Sonja B. le

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Le client n'a pas laissé de commentaire.

VIRGINIA E. le

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Le client n'a pas laissé de commentaire.

ANTHONY C. le

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Roof on the box of the truck was leaking. Interior box lights didn't work.

Michael T. le

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Le client n'a pas laissé de commentaire.

WILLIAM O. le

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Le client n'a pas laissé de commentaire.

LENNY Y. le

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very flexable, and very friendly

STEPHEN H. le

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Still have not received my $75.00 cash deposit back after repeated phone calls. I'm calling to complain to U-Haul and demand my cash back. I dropped off the equipment and no one was available to check me in- and no one seems to care in returning my money.

Dan R. le

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Le client n'a pas laissé de commentaire.

robert W. le

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The gentleman at the drop off place was very nice and helpful. Did not keep us waiting and had us checked in and on our way in no time. Thanks so much!

DAN H. le

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Improve the fuel efficiency of the trucks.

Leonard S. le

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Le client n'a pas laissé de commentaire.

CID F. le

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Very accommodating.

ALBERT W. le

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Le client n'a pas laissé de commentaire.

DANIEL B. le

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Do not say that you will do one thing and then do another.

LEONARD C. le

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Le client n'a pas laissé de commentaire.

MIKE J. le

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Le client n'a pas laissé de commentaire.

michael K. le

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Le client n'a pas laissé de commentaire.

BRIAN W. le

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Le client n'a pas laissé de commentaire.

LUCINDA S. le

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You can only pick up the trucks when it is best for him. He does not mark the fuel correctly. And he will cheat you out of your mileage if you don't watch.

KENNETH M. le

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I called U Haul to rent a car dolly. They had scheduled one for 9 a.m. if it wasn't available within the 30 mins. of the scheduled time I would receive $50.00. They would reschedule another one for me at a different location. When I got there a gentleman ahead of me had just rented it. Under no reason is this anyone's fault. By this time I had to reschedule for another day because I wouldn't reach my destination, for they would be closed. So U Haul rescheduled one for 9/23/2013. P.s. Still haven't received my $50.00 and don't know if I ever will, but I would like to thank PIONEER WOODS STORAGE in Newport, Tn. Sincerely, Ken

KEVIN G. le

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Received a "courtesy call" soon after picking up the trailer in MN. Made me feel very welcome.

RICHARD P. le

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Le client n'a pas laissé de commentaire.

DENNIS M. le

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Great people, very helpful.

Tina R. le

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Well for one thing i choose this location because it was closer to me but when i got there the told me u had to go 5 miles more to their other location for it so i had to pay for and extra 10 miles that i should have had to because that was not the place i choose . So that really wasnt fair to me .

CARLA C. le

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Le client n'a pas laissé de commentaire.

DAVID P. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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Friendly and professional. A true asset!

DANIEL L. le

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Le client n'a pas laissé de commentaire.

DANIEL L. le

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Le client n'a pas laissé de commentaire.

AULDEN M. le

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Le client n'a pas laissé de commentaire.

Richard P. le

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Le client n'a pas laissé de commentaire.

ED O. le

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Le client n'a pas laissé de commentaire.

DANIEL L. le

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Le client n'a pas laissé de commentaire.

Daniel L. le

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Le client n'a pas laissé de commentaire.

BILL T. le

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This is the second 6 X 12 I have leased in September. My first experience was great and Bill Ewing at the pickup point was most helpful. He did a fine job in bringing me up to date on what I should be doing as it had been about 8 years since I rented U-Haul equipment back in 2004.

Robert S. le

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Le client n'a pas laissé de commentaire.

JEANNIE H. le

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The young lady Lindsay was very knowledgable and professional in the process. Great asset to Uhaul.

CHARLES S. le

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Le client n'a pas laissé de commentaire.

francis B. le

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The lady was extremely helpful given our circumstances. The Durango that was pulling the trailer had an electrical fire and was complete burned up. She was great in make every discount available for us to finish our move. But I am dis-pointed with the fact that I was charged 3 days late fee when according to my contract which burned up I had to the 27.

Diane L. le

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Bill and his dog are the best. Very clean and friendly!!!!!!!! Thanks, Bill

Van E. le

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Easy location for me in Cosby, TN. Friendly efficient service.

WILLIAM Y. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Great place to drop the truck. Close to the location where I moved to. Easy to get into andout of. Great folks to deal with.

DARRELL S. le

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This uhaul operator went above and beyond to help us during our move....he was very accommodating. Would certainly recommend this location!

BRIAN S. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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excellent !!!!!!!!!!!!!!!!!!! nothing

JAMES C. le

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This is a Uhaul operation out in the countryside in East Tennessee. It is basically a gravel road and a small place to park trailers. But...they people were incredibly friendly and helpful and I would have no problems renting from them in the future.

Alyson I. le

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Great guy, very helpful and friendly, and very professional as well. ;)

karen S. le

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Le client n'a pas laissé de commentaire.