Le client n'a pas laissé de commentaire.gary K.
Customer Reviews for Pony Express Mail Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Anaheim, CA 92807
(Just north of La Palma on Lakeview)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h pm
- Sam : 9h30 am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/29/2022: 12h00 pm à 4h00 pm
- 7/4/2022: Fermé
- 7/19/2022: 11h45 am à 4h00 pm
- 7/29/2022: 12h00 pm à 4h00 pm
- 8/17/2022: 12h00 pm à 4h00 pm
- 8/25/2022 - 8/26/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We did mobile pickup and the bolt directions were confusing. The sequencing wasn't clear on the directions.Matthew G.
The mobile check in was confusing, but we managed. The return had so many pictures to take. Yet we will use again.Jim H.
AMAZING Customer Service. They go above and beyond. Highly Recommend.Amy F.
John, the owner is very nice person. He is quick, fast and calls you when the truck is ready to be picked up. The place is clean and and well maintained, and is the truck. I would highly recommend this place to my friends.Ronnie G.
Le client n'a pas laissé de commentaire.Joe S.
Mobil check in and check out was a breeze. Location was close to my destination and right next to a gas station. Very positive experience.Alison Z.
Le client n'a pas laissé de commentaire.Nancy W.
Le client n'a pas laissé de commentaire.LAWRENCE W.
Pony Express Location in Anaheim is always the Bestâ€¦Very Friendly, Helpful and genuinely kind.JOHN N.
Le client n'a pas laissé de commentaire.Justin B.
Le client n'a pas laissé de commentaire.Jada H.
Nothing I can think of. Place was easy to find and I think it took less than 5 minutes to go through paperwork to get the van. Nothing unexpected, which means the rental went perfect.Alan H.
Excellent serviceMOHAMED G.
Le client n'a pas laissé de commentaire.john H.
You already have fast and friendly service just keep it upandrew M.
Le client n'a pas laissé de commentaire.Dean G.
Le client n'a pas laissé de commentaire.peiheng W.
John is a curious guy . Gets you going faster that NASCAR pit crew.DAVID R.
Amazing Customer Servicetimothy F.
Customer service representative was rude and not helpfuljoseph M.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Jeff D.
Le client n'a pas laissé de commentaire.Julie D.
Great customer service, gave easy instructions and was very helpful throughout the process.Denisse B.
The owner of this location was helpful, considerate and had excellent communication.Wesley C.
Le client n'a pas laissé de commentaire.gaston C.
Le client n'a pas laissé de commentaire.patty R.
Le client n'a pas laissé de commentaire.lisa A.
Le client n'a pas laissé de commentaire.Norman V.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Christine F.
Le client n'a pas laissé de commentaire.gerald B.
Le client n'a pas laissé de commentaire.tona C.
Ever since I used uhaul services my email account has been bombarded with spam. Great job alienating customers. Won't be using again.Matthew N.
The operator of this facility has superb customer service and cares about the customer.He did a great job!Rocco A.
Super friendly staff. Great customer service.Brian W.
Le client n'a pas laissé de commentaire.Brian F.
drop of the mileage priceMohamed G.
Le client n'a pas laissé de commentaire.damima H.
John was great! We will use him again for sure!Janine L.
Outside was really dirty but inside was very clean.Gloria M.
Le client n'a pas laissé de commentaire.TRAVIS L.
John is the best at getting me in and out. Other U-Haul experiences have been terrible, The U-Haul on 858 S Placentia Ave, Placentia, CA 92870 always had me waiting there for about an Hour and the most was about 3 hrs. because they couldn't figure out my account. John has always been the best to rent from.Manuel F.
Le client n'a pas laissé de commentaire.Richard M.
I always rent my u hauls from Pony Express . John and his wife are awesome people and are the reason I am a huge fan of U haul. . You are the only company I use for both business and personal. !! U haul a fantastic company and an incredible technology investment to make the process seamless. Daniel Zettlerdan Z.
Very professional service.valentine L.
The gentleman running the counter was so friendly, helpful, and fast. I love the fact that there is a drop box so that we can return the truck when the office is not open. And you can pick up the truck when the office is not open also! Wonderful! The price per mile is slightly higher than nearby Budget and Penske; but the reviews on both of those places were so bad (rude; bait and switch) that I felt it was worth it to pay a little bit more so that I was not adding more potential stress onto a day which is stressful already since moving is always stressful. You definitely need to rent your boxtruck at this UHaul location.MELANIE E.
Awesome customer service. Great truck. I will use you again. Merci.William T.
As always the owner was very accommodating per our request. Nice and friendly staff.mark M.
Le client n'a pas laissé de commentaire.Kavin M.
Le client n'a pas laissé de commentaire.Matthew W.
Absolutely amazing experience with this location. Owner was super friendly, had excellent communication, and really did a great job! I'll certainly be back to rent trucks from here again!thomas B.
I just dropped it off did not go inside or interact with anyone but the process was easy and convenientKeri D.
When we arrived to pick up our truck, the truck was filthy dirty on the outside and all the other trucks were nice and clean. This was not a HUGE deal but it would have been nice to get a clean truck. When we followed the directions to retrieve the key, the combination lock which would allow us to access the key to our assigned truck was actually put on the WRONG truck. It took 20 minutes to figure it out and the owner had to call us to explain what had happened and to help us. On a positive note, the owner was very nice and he was accommodating and eventually was able to help us. There was not much gas in the truck when we picked it up, so we immediately had to go to a gas station to put gas in. I always believed when you pick up a rented vehicle it comes with a full tank of gas and it's our responsibility return it with a full tank of gas. But the owner explained that they are only required to have a quarter of a tank of gas when you pick it up?! All in all we got of to a rocky start. But the truck performed well and we completed our move without any further incident.Karen W.
Le client n'a pas laissé de commentaire.David V.
A bit out of the way in a commercial area but freeway closeDaniel S.
Le client n'a pas laissé de commentaire.Scot H.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Stuart A.
Le client n'a pas laissé de commentaire.randy M.
We had a excellent experience at the Lakeview location. John made sure we had the size of truck we ordered ready to go at our desired pickup location. John was a pleasure to work with and would recommend this location if you need to rent a Uhaul.karen D.
Le client n'a pas laissé de commentaire.eileen H.
Customer service was excellent. Received several calls prior to my arrival, to ensure that all would be ready when I got there. Once there, papers were ready, truck outside...in and out in 10 min.Margarita P.
Easy drop off and convenient location.Nicholas M.
Le client n'a pas laissé de commentaire.larisa S.
Very nice staff.JOHN N.
WINDSHIELD WAS VERY DIRTY , OTHER THAN THAT EVERYTHING WAS GOOD .Rafael G.
Flawless service, super helpful above & beyond. John is terrific!Kathleen H.
Customer service at this location is second to none, staff is knowledgeable, friendly, polite and respectful, great supply of trucks and equipment always, easy reservation process, pickup and return.Tom Z.
Excellent serviceWillbert B.
Exterior of car was a bit dirty but the interior was clean. The pick up and drop off process was quick and painless. This is much easier than going to a large U-Haul facility. If I need to rent a truck in the future, I will pick this location.Logan S.
Le client n'a pas laissé de commentaire.Tyler A.
All was great!Thomas F.
Easy, flawless experience. Friendly efficient service.Lesley R.
Le client n'a pas laissé de commentaire.STEVE M.
Super friendly. Easy process. A bit of a line, but the guy working was fast and efficient. Good location, would return.Daniel M.
Le client n'a pas laissé de commentaire.Kim H.
The truck was dirty on the outside but the inside was good. Overall, it was very easy to rent from Uhail.edward W.
The brake is not as good as the one I used from Brea postmax, have to press very hard to stop the carxiaohui Z.
Very professional and efficient service!Randy S.
Le client n'a pas laissé de commentaire.William T.
Very friendly and willing to help.STEVE M.
U-Haul site was down and would not accept check in from cell phone. The site is very user unfriendly. Glitchy website with no support.GARY W.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.Regalado P.
Most friendly owner, helped us a lotJESUS R.
The person helping us was very friendly. He personally walked us out to the vehicle and talked us through all of the details. He then helped us adjust the mirrors for the trip before we left.Mark H.
99 cents per mile was very expensive. Cost me bunch of moneyGyan A.
Le client n'a pas laissé de commentaire.GILBERT M.
John Hardy was outstanding. Would highly recommend this location specifically due to the person managing it.Tony N.
Le client n'a pas laissé de commentaire.ROBERT H.
Very informativeCindy R.
Great customer service! Very nice and helpful !Leon M.
John who guided me throughout the rental was outstanding. Extremely thorough, knowledgeable, and friendly. I would enthusiastically recommend Pony Express to anyone needing their services.Larry M.
The gentleman that works there is very nice and accommodating.David A.
Le client n'a pas laissé de commentaire.Rocky O.
Le client n'a pas laissé de commentaire.Brett P.