Drop off location was closed.Lisa L.
Customer Reviews for Portsmouth Sunoco
(U-Haul Neighborhood Dealer)
Pour nous contacter
Portsmouth, NH 03801
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 1 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ryan B.
It would be helpful if somebody that worked there knew about the process and could answer questions.Virginia S.
Le client n'a pas laissé de commentaire.Jack C.
Le client n'a pas laissé de commentaire.Catherine R.
Unlimited use of a professionally maintained 54 1/2 foot Sparkman & Stephens yawl until all of his or her grandchildren have graduated from MIT or law school.Jim C.
The return process was quick and easy! Great experience!Owen G.
Le client n'a pas laissé de commentaire.LEON F.
We did not receive the right truck according to our paperwork. We were charged a "safe-drive" fee without even asking us, even after we declined "extras" on our contract. I called to address this with the location and was told there was nothing they could do. After the return we were told the area GM would call us to address the issue, we have not heard from anyone to date.Corey G.
The app drop off is too involved and not easy for those who aren't tech savy. Took almost a 1/2 hour. Not worth it.Signe L.
The staff at Sunoco were so amazing! Everyone was very friendly and incredibly helpful. I've already been spreading the word!LAUREN M.
Le client n'a pas laissé de commentaire.JAMES R.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.Michael B.
Great family run business - they helped me in a pinch and made this process so easyKim B.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.Krystalle D.
Le client n'a pas laissé de commentaire.Aaron M.
Le client n'a pas laissé de commentaire.Timothy H.
See above comments. Said no for helpful personnel because it took an hour and three people to help us. . Also we only had the truck for 8 hours but had to pay for 2 days. Why no one day rentals?Peter S.
Location was closed when we returned truck. Might have been nice inside, but outside image is not comparable to a Uhaul site.Wayne F.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Holly M.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Wendy D.
Nothing. We were assisted in Portsmouth as well as Hampton by EXTREMELY accommodating people. Both locations went above and beyond!Donald D.
Cruise control should be standard, especially on long trips. We drove 3000 miles without it. Ouch.JOHN M.
Le client n'a pas laissé de commentaire.Ty A.
Le client n'a pas laissé de commentaire.Daniel F.
Geno, the owner was excellent in every respect. I needed the truck at the last minute and he was able to accommodate me. He was friendly, polite and said he was always there to help. He really turned my day around. A stressful situation was under control and I left to enjoy my day. I most highly recommend Geno and his business!!!MARCIA O.
Nothing to do with the pick-up location. UHaul has *GOT* to work on the rental model. Having a last-minute (to us) change of vehicle, location and time--with the potential of no rental at all--is not a sustaining model. Knowing this is a possibility will make me look elsewhere the next time I need a truck.Georgia W.
I was very pleased with this location. Geno was extremely friendly, helpful and knowledgeable.Matthew I.
Le client n'a pas laissé de commentaire.Tim B.
Le client n'a pas laissé de commentaire.michael H.
very good customer service. vehicle worked out fine...michael H.
See above commentKristin B.
We were pleased all the way around!Hayden M.
Best Uhaul experience I have had yet. Going to go here from now on!Peter M.
Not much improvement required - friendly, helpful and processed the paperwork quickly. It is a small location, so not a lot of availability, but good service and they had the trailer I needed to transport my mower.ROBERT D.
Helpful, friendly and great customer service!Kate L.
Le client n'a pas laissé de commentaire.Chalmers M.
No need for improvement here: The have excellent Customer ServiceKATE L.
No need for improvements, They provide Great customer serviceKATE L.
Le client n'a pas laissé de commentaire.Shuji S.
great placedave P.
Find more people like Gino ! He was great !Thomas R.
Worst experience I've ever had in regards to the customer and scheduling departments of national uhaul. The local person at the Sunoco was beyond helpful. I have submitted a complaint in regards to the scheduling department and the verbal abuse that was directed at me as a customer and what is by far appalling behavior and customer serviceDan S.
Le client n'a pas laissé de commentaire.Bruce A.
Le client n'a pas laissé de commentaire.julia M.
great servicedave P.
Absolutely a joke. Took about a hour to complete. Called someone in Georgia who transferred me and was on hold for 20min no one answered. I will not rent again. Budget or Ryder is getting my business. To top it all off I still had to return at 3 even after talking almost a hour to get help. So as for my comment you should give to your next customer... give them the number to some other rental companies in the areaPAUL M.
GREAT PLACEeric M.
Le client n'a pas laissé de commentaire.Heather M.
Helpful staff who gave us all the pointers about rental.Leslie S.
Le client n'a pas laissé de commentaire.David A.
Great customer service...quick and easy in and out.Michael M.
I cannot think of a thing to improve the experience.Joseph B.
Friendly and efficient , hooked up then trailer while I was settling the paperworkFrancis C.
Le client n'a pas laissé de commentaire.Steve T.
Great people......very helpful. Took the time to be sure everything was understood. Would use them in the future and recommend these people!!Stephen B.
I was given wrong information and totally different pricing now have to chase it all back to get my money backMICHAEL P.
great location, and serviceDENNIS C.
the owner was great.EDWARD P.
There was no indication of where to park the truck at this drop off location, and the key drop box was unmarked. I suggest making signage for both of these things.Emily H.
Better signage as to where to drop off the key during weekend while closed... this is a 24 hr drop off center. I called 800 number and they were very helpful.caroline R.
EXCELLENT SERVICEdave P.
Le client n'a pas laissé de commentaire.Robert F.
Overall very good experience with a fair price. Merci.Anthony L.
Minimal space available for drop off. Unclear where to drop after hours. Poor lighting. Paperwork box?Christopher R.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Aurele Lobo F.
fantastic servicebryan L.
Le client n'a pas laissé de commentaire.Jenny L.
Great experienceMARGARET C.
Le client n'a pas laissé de commentaire.Mario B.
GREAT customer service!William C.
Only concern is that the engine light was continuously on. Cell phone activation at site did not work.Gerard T.
Le client n'a pas laissé de commentaire.Hugo M.
The employee was very helpful and explained everything in and out really quickly even let me borrow his personal hitch because I forgot mineOLIVIA L.
Nothing much here, they were great. Keep up the good work.Sharron M.
Helpful, friendly and humorous staff.Shawn M.
great placekevin M.
Le client n'a pas laissé de commentaire.Gail G.
I would have liked to have known that I needed to drop off the truck by the same time the next day because I had to pay for another day. Otherwise, they were great! Also, there were 2 uhaul places on the same road, I went to the wrong one and the manager gave me a ride to the right location. I was very appreciative since I was dropped off.Melissa V.
Le client n'a pas laissé de commentaire.Kim W.
Le client n'a pas laissé de commentaire.STEVE G.
I asked for the uhaul for 2 days and turned out I only had 1 day. And the pricing was completely different than on your website. Very confusing and was not needed during a stressful move.Hazel H.
Le client n'a pas laissé de commentaire.Francis P.
Le client n'a pas laissé de commentaire.Mildredann N.
Le client n'a pas laissé de commentaire.Dorinda S.
fantastic service, customer service is excellent!STEVE K.
Le client n'a pas laissé de commentaire.Ron D.
Le client n'a pas laissé de commentaire.Carol B.
best everphilip L.