self truck pickup was a nightmare. I was at the location for 45 mins with customer service trying to get keys to a truck I had already paid for. Will never do self pickup again, only face-to-face at an actual uhaul location - not a small gas station.
John G
Portsmouth Sunoco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Portsmouth, NH 03801
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Wasn’t aware of state tax, surprise fee of $200 that wasn’t included in my quote
KORIE-LYN EThe team at the pick up location were really helpful and easy to work with. The integration and use of the online system was not great.
Steven KThe mobile after hours check in process was horrible. It took me 90 minutes to check in on site, even though I had done most of it at home before arriving. I had good phone internet connectivity, but the Uhaul website was glitchy and froze up multiple times. The guys at this Sunoco location were terrific when I dropped off, but the UHaul mobile check in procedure is horrible and should be avoided whenever possible!
Jason DStaff was super friendly and helpful. A rep from uhaul located the trailer I wanted and the rental location got me all hooked up and ready to go. It was a great rental experience!
Barbara C