Évaluations des clients Postmart Business Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Postmart Business Center

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Linda N. le

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Le client n'a pas laissé de commentaire.

PAUL E F. le

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I wasn’t told I need to use the app, I was told to use the link, which didn’t work. When calling uhaul customer service I got the run around over and over. The app wouldn’t work either, you did not recognize my contract. And even though arrived an hour early, and spent two hours trying to get the return process with multiple calls. I got charged the extra. I also now see I was double charged the original rental fee!!!!!!!! So now will have to deal with yet another run around, likely needing to contact my bank and dispute at the very least the double charge. I use Penske on a monthly basis, and wanted to try uhaul. Obviously I won’t try again at this rate. Buyer beware

Mark O. le

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Le client n'a pas laissé de commentaire.

William H. le

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The gentleman who checked me in was rude. The cab of truck was dirty inside (papers, ashes, leaves). Then the mileage was over figured by 44 miles (estimate vs real miles). I checked Google maps and they give the same amount of miles as I traveled, so how are you so far off. Since I feel overcharged, I called and asked for a refund of the difference, and of course, was told no, many different ways. I did have customer service Lodge a complaint, but even if by some miracle you get back to me, and refund my money, I still have to go through the aggravation.

KESHA H. le

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Le client n'a pas laissé de commentaire.

Jeffrey K. le

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Very helpful with unloading of the enclosed trailer I rented.

BEN P. le

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Slow at gathering info and had to enter info twice. Trailer had a loose re-cap on a tire and it was told to me that it would be OK for a trip of over 650 miles. It was but in addition to the cap problem, it had a knot on the side of the tire after the journey.

Robert T. le

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Owner is rude

Randy J. le

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Le client n'a pas laissé de commentaire.

BEN P. le

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the trailer had a tire cap coming loose on 1 tire but I was told it was OK to travel with. It had a knot on it by the time my trip was over.

Ericka R. le

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Le client n'a pas laissé de commentaire.

James N. le

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VERY expensive to leave Illinois

Matt A. le

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Did not refund me for the equipment I did not get. Nor could he figure out how to not charge me the mileage overage, which was insane to be snuck in somewhere.

RODNEY L. le

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Le client n'a pas laissé de commentaire.

Raymond P. le

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Le client n'a pas laissé de commentaire.

Melissa W. le

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It wasn't really ideal to have the uhaul behind the business. You have to go inside then find out that you have to go back to your car and to drive to back. At drop off you have to park it then drive to front to drop off keys.

SHELDON A C. le

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Le client n'a pas laissé de commentaire.

Peter B. le

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Le client n'a pas laissé de commentaire.

Juan V. le

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The sales rep didn’t not explain the drop off process. Just told me to drop off truck leave keys in mail slot and then take pictures. When I was completing the return truck process I found out I had to take picture of the inside which. Was not explained to me. Then I wasn’t told if I don’t return via online I would be charged $20

Kenneth F. le

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It is a shame OI could not order the trailer from your website, I was told I could not order the trailer for three days, but I was able to contact the location and they were able to reserve the trailer for me but it was hours spent trying to reserve the trailer. more than it should have taken

LINDA M C. le

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Le client n'a pas laissé de commentaire.

Armando C. le

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Le client n'a pas laissé de commentaire.

Sheryl T. le

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Le client n'a pas laissé de commentaire.

Greg S. le

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Le client n'a pas laissé de commentaire.

TOM S. le

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That is the only place it take over in 1 hour to rent a truck I'm renting on regular base and never experience that long process.

Jason M. le

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I did express for a trailer an it still took 30 minutes to get checked in. I've been to this location twice. All my info is saved to my account it should not take this long.

VICTORIA W. le

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Le client n'a pas laissé de commentaire.

Tyandra W. le

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Rates are too hight

Andrew C. le

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The trailer was ready as promised. Help with hookup was above par.

JOHN C. le

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I returned the truck with more gas than it had and the owner stated that it was an eight of a tank low instead of an eight over. I drive 25 miles and needle went to 9/16. I put in 44 dollars and gauge was slightly over 3/4. I called to inquire and the manager was very rude and argued with me. Either way I no longer will rent from this location and maybe uhaul all together. I’m not that concerned about the money, it bothers me that this guy can lie and do anything he wants with no recourse after I tried to do something nice. I have just been ripped off by your company. Disappointed

Orlando V. le

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Notify customers that your trucks and located in the back of the building

CHINMAYA M. le

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Le client n'a pas laissé de commentaire.

TIMOTHY A B. le

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We had originally scheduled pick up in Crystal Lake, the day before the location was changed to Elgin. This site closes at 5 so my husband had to take time off work to pick up the trailer. Had it been at the Crystal Lake location he would not have to. Otherwise it was uneventful.

RICHARD K. le

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Le client n'a pas laissé de commentaire.

GARRY S. le

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Nothing