Évaluations des clients Safe Mini Storage #3

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Safe Mini Storage #3

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Michael C K. le

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The after-hours check-in app would not work for the Android. I suggest that the software techs stand in the hot sun and try to take a photo with a Galaxy phone/Android version 5.1.1 after creating an account on the phone. After 20 minutes of frustration because the app screws up the camera, call the support line, wait 20 minutes for someone to pick up, then hear them offer to send you the instructions and explain they can offer no other assistance. Then throw the envelope through the door and get charged for an extra day,

Lawrence H. le

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The tires had nails in them. There should be a checklist to check tire pressure. I checked them before I left and 3 of them had 10lbs of air.

Drake D. le

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It seemed like the wheels were out of balance, there was a lot of vibration at highway speed.

Laurie V. le

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I walked in to return the truck. I was the only customer in the building. I was told U-Haul is a "side gig" for us, "they are not our bread and butter so we have to finish what we are working on for Safe Mini first. Take a seat and we will check you out as soon as we can." So I stood there and watched them take inventory, wondering if their security cameras had audio to capture the scene. U-Haul is a great company but needs someone who is a better representative of the company!

Paul P. le

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This comment really has nothing to do with the rental locations but the equipment description. UHaul advertises the truck cargo area as a certain length when in fact it is not that length. Example is 15 foot truck is actually only 12 foot of usable full size space. That "moms attic" should not be included in the total length.

Alhambro G. le

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Le client n'a pas laissé de commentaire.

MICHAEL C. le

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Le client n'a pas laissé de commentaire.

Anthony J. le

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Excellent support and assistance!

Noel W. le

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Le client n'a pas laissé de commentaire.

Brandon M. le

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Donna was extremely helpful, really great job!

Shannon B. le

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Le client n'a pas laissé de commentaire.

Craig P. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Le client n'a pas laissé de commentaire.

Stephen N. le

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Le client n'a pas laissé de commentaire.

Mark L. le

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Great location with friendly, helpful staff.

SHERWIN F. le

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Le client n'a pas laissé de commentaire.

Marvin C. le

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Le client n'a pas laissé de commentaire.

Sam H. le

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Le client n'a pas laissé de commentaire.

Clay V. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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n/a

jeff w. le

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Le client n'a pas laissé de commentaire.

Walter E. le

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Open on Saturday - last minute availibilty, clean and well maintained fsvility. Prompt and courteous service. I was in and out in less than15 minutes with the trailer.

Curtis W. le

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Le client n'a pas laissé de commentaire.

GENE D. le

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staff performed hookup and thorough safety check

Lynda M. le

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Professional, very helpful, friendly.

Richard V. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

JOE D. le

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I was told when I picked it up I could drop it off anywhere I wanted. When I called the customer service number to confirm drop off time I was told I had to drop it off at a specific location. This location was out of my way and cost me an hour of my time. Overall not a satisfying experience. It will be a while before I use U-Haul again

MICHAEL C. le

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Le client n'a pas laissé de commentaire.

Jared G. le

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Le client n'a pas laissé de commentaire.

CASMERE T. le

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Le client n'a pas laissé de commentaire.

Nancy S. le

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Everything was great

Michael D. le

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Le client n'a pas laissé de commentaire.

Joseph P. le

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Le client n'a pas laissé de commentaire.

Grayson S. le

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Excellent location, but selection of equipment should be increased.

Jason K. le

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Le client n'a pas laissé de commentaire.

CHRIS P. le

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Craig and Donna are nothing short of SHARP , UNDERSTANDING , PROFESSIONAL CONSIDERATE "PEOPLE PERSONS" !!! After a LESS THAN BELOW AVERAGE / MISERABLE experience with Uhaul in securing the truck I reserved on the Ms. coast , Craig and Donna were the MUCH NEEDED SHOT IN THE ARM OF SUNSHINE AND CUSTOMER SERVICE AT THE END OF THE JOURNEY !!! KEEP UP THE GREAT WORK , FOLKS !!!

Kim and Roger M. le

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Le client n'a pas laissé de commentaire.

Toby B. le

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Le client n'a pas laissé de commentaire.

William L. le

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This was a fast, easy rental, at an excellent price. I have had numerous experiences with UHaul over the past 40 years and this was, by far, the best. The truck was a new one, immaculate and a pleasure to use and drive.

Michael B. le

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This place is near my house and is new. The lady behind the counter was nice, thorough, and helpful. The location is clean and well-maintained; they are taking good care of this new facility.

CHRIS P. le

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As I explained to the Sales Rep , the vehicle that I rented was IN HORRIBLE ROAD CONDITION . 90 % of the time it was SHAKING HORRIBLY , AT SEVERAL TIMES TO THE POINT THAT I CAN ONLY DESCRIBE AS "CRUMBLING TO PIECES". . THE STEERING WHILE WAS SHAKING SO MUCH AT THE SLIGHTEST BUMPS IN THE ROAD FOR THIS NIGHTMARE OF A 14 PLUS HOUR - TO AND FROM - TRIP THAT MY ARMS FELT AS THOUGH THEY WERE BROKEN BY THE TIME I RETURNED THE VEHICLE . I HAVE DRIVEN THOUSANDS OF MILES WITH U HAUL OVER THE YEARS BUT NEVER HAVE HAD TO WORRY SO MUCH AND GET WORN FLAT OUT AT THE SORRY EXCUSE AND THAT THIS TRUCK WAS EVEN ALLOWED OFF THE LOT . THE GASOLINE EXPENSE ALONE ON THE "BARGE" IS ENOUGH TO MAKE YOU GO BANKRUPT WITHOUT HAVING TO WORRY IF YOU;RE GOING TO SURVIVE THE TRIP . SERIOUSLY !!!! I AM grateful to the sales woman who , at the time of renting the truck , contacted the national office (?) to see if we could get a discount on the miles because it was going to be a VERY HIGH MILEAGE there and return trip . She was very kind in doing so . As for the truck , as I told the sales rep the following morning after drop off , if it were a horse , it would have OR SHOULD HAVE BEEN SHOT, PUT DOWN AND CREMATED . SHAME ON WHATEVER IDIOT DEEMS THAT TYPE OF UNWORTHY AND DANGEROUS VEHICLE THAT GOES NEARLY OUT OF CONTROL WHEN HITTING THE SLIGHTEST OF ROAD BUMPS , CRACKS AND CREVASSES . NEVER AGAIN WILL YOU FIND ME RENTING A LARGE TRUCK FROM U HAUL !!!! - Chris Peterson - 205.447.3434 - toefloss2@hotmail.com

Antonia R. le

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Check in process was horrible. I did express check in which didn’t apply at all at pick up. I had to submit everything all over again. She also wanted another form if Id when I had already given a drivers license and major credit card. Kept saying it was U-Haul policy. If that’s the case then I should have been informed during online purchase so I would have been prepared.

Robert A. le

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Le client n'a pas laissé de commentaire.

April S. le

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Le client n'a pas laissé de commentaire.

Anna L. le

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the gas gauge and what the contract stated were not the same and I got charged $17.00 for gas. I returned truck with what the gauge in vehicle showed, BEWARE!!!

Tobias V. le

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Nothing, this location consistently provides superior service.

Tyler T. le

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Le client n'a pas laissé de commentaire.

Tobias V. le

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Best Uhaul experience ever!

Brian S. le

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Le client n'a pas laissé de commentaire.

Bryon S. le

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great help, friendly and will definitely be back. My now preferred location

Carmen S. le

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Everything was PERFECT!!! Wonderful experience!

vicky m. le

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I would like to thank Donna Stamper for all her help in renting a U-Haul truck. Donna was very friendly and very helpfully with all our questions. We will definitely use U-Haul with our next move. Thank you, Vicky Muir

Steven M. le

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Nice people - good experience!

Cecelia C. le

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Truck had 135,000 miles on it and very beat up. One tire was almost flat within 8 hours. Ordered 36 pads but only 18 available when truck picked up.

Jennifer L. le

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Le client n'a pas laissé de commentaire.

brittany f. le

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Paperwork was ready when I arrived. Quick, easy and super convenient for the location I was moving from and to!

Craig S. le

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Le client n'a pas laissé de commentaire.

Michele J. le

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Awesome , easy experience . Staff very helpful ! Would definitely rent from them again .

Amy M. le

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I think it's ridiculous that I rented a truck to move furniture and a refrigerator but the only trucks that have loading ramps are 16' or bigger. I'll never rent from uhaul again unless they decide to equip all if their moving trucks with loading ramps.

Caney K. le

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Le client n'a pas laissé de commentaire.

Adam S. le

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Le client n'a pas laissé de commentaire.

Joni W. le

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Le client n'a pas laissé de commentaire.

Calvin W. le

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The agent was short, abrupt and less than helpful. I advised I was just on the phone with the toll-free number to determine whether I could return the vehicle at his location as a return location didn't populate at the time of the rental. The pickup agent advised me to do so. The telephone agent advised if there were slots available to park the vehicle it was okay to leave at the location. I advised her there was a agent inside. Upon entry the agent advised there were no drop off schedule for his location. I advised why I was dropping the vehicle off at his location and the telephone agent guidance. He was short with his reply and said he was done checking in equipment for Saturday and the equipment would be checked in on Monday. I inquired about the dolly that was inside the vehicle, he stated it would also be checked in on Monday and leave it in the vehicle. I walked out of the location feeling I was bothering the agent. His customer service was less than desirable. The location is a new location and well maintained, but the agent wasn't helpful.

Nicholas O. le

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Friendly staff with great trucks. Couldn't ask for more.

Tommy B. le

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Le client n'a pas laissé de commentaire.

Brent L. le

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Lady at pickup of rental was super nice and helpful. The gentleman when we dropped it off needed a refresher course on people skills and how to succeed in retail.

Jared C. le

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Easy peasy Japanesie

Paul M. le

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Le client n'a pas laissé de commentaire.

Gina H. le

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Le client n'a pas laissé de commentaire.

DAVID P. le

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I do think it was somewhat overpriced. I used it for under 1 hour.

Kevin L. le

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Le client n'a pas laissé de commentaire.

Charles W. le

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Le client n'a pas laissé de commentaire.

Angel C. le

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Le client n'a pas laissé de commentaire.

Shawn R. le

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Le client n'a pas laissé de commentaire.

ROBERT W. le

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Very friendly. Have used them once before and has the same great service then also. Rented a truck and trailer over the past few weeks.

WILLIAM F. le

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Le client n'a pas laissé de commentaire.

WILLIAM L. le

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If you are going to be checking on cleanliness of equipment it would be good to make sure the units are cleaned up before they get re-rented. The one I rented was not necessarily in poor condition, but there was an inordinate amount of cut wire debris left from a previous user.

Roger B. le

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Excellent Customer Service! Craig Sanderson took great care of us,...made the rental experience very pleasant. Thank you!

Mark R. le

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This location made turn in a breeze!

LUCAS L. le

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Le client n'a pas laissé de commentaire.

Joy G. le

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Your associates where very helpful

Timothy L. le

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Le client n'a pas laissé de commentaire.

Bob J. le

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Le client n'a pas laissé de commentaire.

ROBERT W. le

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Le client n'a pas laissé de commentaire.

Patti C. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.