Truck was dirty and light in the back was not working. We cleaned it for y'all. This is my 3rd uhaul in 3 months.MANUEL L.
Customer Reviews for Safe Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Huntsville, AL 35806
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h30 am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great site.Abe R.
Excellent customer service!ELLIOUTT C.
The employee there the day I made the return was so friendly and helpful. This means a lot when you have been moving things and are just plum tired.Toni C.
Excellent service à la clientèleCassandra B.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.Lisa H.
Le client n'a pas laissé de commentaire.ERICH T.
Le client n'a pas laissé de commentaire.Eric R.
The website is a little too pushy on the up-selling, but the staff at both the pick -up was outstanding! I will definitely recommend them and definitely use them again when the need arises. The facilities were clean well lit and welcoming. The staff was friendly, knowledgeable and efficient. The young lady who served us didn't hesitate to climb on the ground to hook things up and show us exactly how it was done and ensure we had everything operating safely.LUCINDA G.
Better customer service, this has happened before and I felt vulnerable and now I'm just pissed. Over charged and mad. Mileage was wrong n so was the gas. Caused noth but problems and lost a hotspot..SAMANTHA C.
The employees were very helpful and friendly.RUSSELL C.
Close, friendly and clean facilitiesWAYNE O.
Better Trucks and less per/ mileage feesDavid B.
Very nice and competent staff.MARK W.
Very friendly staff and a great experience!Laurie H.
Le client n'a pas laissé de commentaire.LINDA W.
Extremely helpful staffDavid M.
Hands down the cleanest, fastest, easiest Uhaul rental experience I've ever had, and I have moved a lot.JEREMIAH R.
The personnel at this location are excellent friendly and helpful. The location is very clean and easily accessible.Jeffrey T.
It was a quality experience. Très sympathiques et professionnels.Kevin B.
Le client n'a pas laissé de commentaire.Johnny F.
Le client n'a pas laissé de commentaire.EMILY R.
Le client n'a pas laissé de commentaire.JAMES J.
Le client n'a pas laissé de commentaire.Patricia C.
The facility was easy to find, easy to get in and out of, and the staff was very friendly and helpful. This was my time renting and driving a UHaul and it was so much easier than I thought it would be. AND the AC worked perfectly in the truck.JODI W.
do something to get better mileage; it appears I only got about 6 miles to the gallon of gasCarl W.
Easy & Convenient Process! Love accessing with mobile device!Klenesia J.
Le client n'a pas laissé de commentaire.Clinton P.
Le client n'a pas laissé de commentaire.AARON F.
Le client n'a pas laissé de commentaire.CHARLES B.
Sonya and the assistant manager was very helpful. No other local uhaul went out their way so I would rate exceptional service!LAWRENCE C.
Le client n'a pas laissé de commentaire.CYNTHIA W.
I drove this vehicle 31 miles. Estimating at worst 10mpg, I filled it back up with 3,2 gallons of fuel. I was charged an additional 8,50 $ for fuel for a reason I don't understand.JOHN K.
Le client n'a pas laissé de commentaire.Michael H.
No commentSTEVEN L.
No issues... UHaul office was very helpful and professional. Truck worked out great. Merci.SHARON W.
Used twice, they have always had a trailer jack and a trailer stand available making it easy to park and unhitch by myself. Lots of room in the parking/drop off area.Timothy H.
Le client n'a pas laissé de commentaire.Ferdinand C.
Le client n'a pas laissé de commentaire.JOSHUA V.
Le client n'a pas laissé de commentaire.DONNA S.
Le client n'a pas laissé de commentaire.BETTY A.
found some trash behind the seats as well as headsets. Need to be a bit more through in the cleaning.RICHARD M.
Le client n'a pas laissé de commentaire.Kadri P.
Le client n'a pas laissé de commentaire.LADON D.
Le client n'a pas laissé de commentaire.Richard W.
Le client n'a pas laissé de commentaire.Barry F.
The rating of Average is due to the truck being dropped off on a Sunday night so they were closed and I did not interact with anyone. So, I really don't have anything to base a rating on. However, I have no reason to 'Not' recommend them.John O.
The customer service experts were just that experts. They were very knowledgeable. I will rent from them againalisa R.
This was a great location and very convenient.Stephanie H.
Great rental experience.Roy A.
Le client n'a pas laissé de commentaire.Marvel A.
Le client n'a pas laissé de commentaire.Al A.
Very quick & professional.Cornelius M.
I picked up the truck outside of business hours so I did the self pick up. I had a lot of trouble getting the lock off. Everything else was great.Matthew B.
Le client n'a pas laissé de commentaire.ANTONIO N.
Le client n'a pas laissé de commentaire.William M.
The Movers I hired never showed up....(need a refund)Edward G.
Le client n'a pas laissé de commentaire.Keondra R.
Found nothing that needs improvementHarriet C.
Doing great job!Scott N.
The management team at this location were very helpful for me.Nicole W.
Le client n'a pas laissé de commentaire.TAJH T.
Le client n'a pas laissé de commentaire.Pete C.
I tried to pay with my debit card and it would not work. I ended up having to use my credit card which was a inconvenience.april C.
Refund for early returns of the truck rentals and early release of moving helpers.Angela K.
customer service, Tonya was rude when we called questioning the additional day chargeNathaniel B.
My experience was superb! The pick up was quick and easy because of the availability to input all of the information online! The customer service was great! when I showed up I received a newer truck without asking! The Equipment was in excellent shape and super clean. The drop off was the icing on the cake because of how easy and fast it was. I will definitely be recommending everyone I know to this location!! Thank you!!!!!Frank L.
Le client n'a pas laissé de commentaire.Anthony P.
Drop off location was awesome. Very friendly and professionalGREGORY M.
Superb customer service.DAVE M.
Truck was very old, I thought I would get a flat tire, low tire pressure, out of alignment, brakes were bad. It was clean thoughRandy M.
Le client n'a pas laissé de commentaire.THOMAS B.
Kudos to Sonya and crew, always a great move experience!! Gray BullockGene B.
Nice facility, was closed when I dropped trailer. Had a trailer jack handy to help lift and also a trailer stand. Nice touch!Timothy H.
Le client n'a pas laissé de commentaire.Deanna H.
Le client n'a pas laissé de commentaire.Fred W.
Great customer service and friendly staff. Enjoyed doing business with them.Jessa H.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Annie S.
The lock on the uhaul I rented was broken.BRIANNE M.
Le client n'a pas laissé de commentaire.Andrew S.
I have used this facility before and highly recommend it.Shalimar S.
I dropped off on Sunday because online said they were open. However when I got there they were closed. I had to make a 2nd drop to close out the account.Ollie G.
The staff were very knowledgeable, professional, and kind. I had such a great experience. My roommate and I were very pleased with the Uhuals condition and the staff. Thank you all!!!CIERA J.
Le client n'a pas laissé de commentaire.Melanie P.
Le client n'a pas laissé de commentaire.Matthew K.
Le client n'a pas laissé de commentaire.GARY M.
Le client n'a pas laissé de commentaire.Randall V.
Le client n'a pas laissé de commentaire.Shalimar S.
Best customer service EVER!!!!Rakim J.
Nothing. The U-Haul location at Plummer Road, Huntsville AL, already provides superior service.Anthony H.
TAKE THE SNAKES OFF OF THE TRUCKS. THERE ARE SOME PEOPLE WHO HAVE A FEAR OF SNAKES WHETHER THEY ARE REAL OR NOT. SOMETHING ELSE NEED TO PUT ON YOUR TRUCKS. I AM ONE OF THOSE PEOPLE, THIS IS JUST A SUGGESTION YOU MIGHT WANT TO THINK ABOUT AND CHANGE. YOU MAY LOSE A LOT OF CUSTOMERS WHO CAN'T DRIVE THAT TRUCK WITH SOMETHING LIKE THAT. CUSTOMER SERVICE WAS EXCELLENT! MERCIJanis D.
Le client n'a pas laissé de commentaire.Joseph N.
Everything went smoothly. My only advice to the consumer is not to underestimate your move like I did. I should have gotten a bigger truck but that was on me.Comeisha H.
Le client n'a pas laissé de commentaire.Anthony H.
Le client n'a pas laissé de commentaire.MICHAEL Z.
The office was closed to the public due to the corona virus but the staff was still available to help us over the phone. They did a great job making a difficult situation go as smoothly as possible. To everyone working in the office, thank you!KAREN P.