Le client n'a pas laissé de commentaire.
ANTHONY R
Customer Reviews for Saikrupa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Put some dang tongue jacks on those trailers. Those things are heavy. When you lift the tongue the trailers starts to roll. Someone is going to get hurt.
EVERETT HNo comments. All went well.
CLIFTON DSIL picked up, and insurance was added to charges. Not sure how that was communicated.
George RNo issues with this location. Scheduling never contacted me. I ended up having to contact them to find a truck multiple times and they didn't have the correct info on pickup or drop off.
Andrew OQuick and easy process. Andy was thorough and efficient.
Mox RThey were very nice and very prompt,
Brett CThe hook up location didn't hook up the trailer to my truck or check to make sure it was correctly hooked up. Not the best way for a person if I didn't know how to perform those tasks. The drop off person went above and beyond being helpful to allow us to drop it off at an unattended lot.
Gary BAfter receiving a text that my drop off location had been changed, I received an email that stated 'Per our conversation, I have updated your drop off location.' I NEVER had this conversation. After using the app to take all the photos and do all of the steps for rental truck return, I also had to wait for the attendant to do all of the same things. Again, this was a time consuming process. My rental experience with U-Haul has been less than average, and I will not consider U-Haul a first choice in any future moving needs.
Callie WThis location is run by scammers. I was overcharged for multiple things and had to call a U-HAUL representative who did end up refunding me for the additional charges that were wrongly added to my bill.
Cindi Tdisappointed i was charged 4 day rental and i dropped off in 1 1/2 days no help hooking up trailer i was left to fend for myself in a pitch black area of lot
CHARLES GExcellent service; the drop-off process was fast!
Marco DIt was another great job as a very simple process of a check over everything and. Then we were ready to go. Process was very efficient and easy.
Charles DThe operator is very helpful and courteous. This was an excellent U-Haul experience.
Lynn LThe grass was over grown where it was parked. Over a foot high. I had to search to find the hitch before I attached my truck. The trailer was not clean on the inside. There was a large spill, of something, on the floor. The trailer allowed rain water to leak in. I believe it was the floor bottom leaking. The only reason why I got the trailer was so that nothing got wet during the move. Disappointed. Tire pressure was low. This should be checked before someone leaves with the rental. It wasn't. On a high note, the price was great.
Christopher HI had a reservation to pick up in Asheville NC. I called the day before to see if I could pick up an hour earlier and they informed me that the pickup locations was not yet confirmed due to them not having the equipment that I needed in that area. After several calls I was able to travel and get one in another area. My issue is, had I not called about getting it earlier I would have showed up to pick something up that they didn't even have for me. With movers, the paid hourly labor, waiting on me, until I tracked something down. BETTER COMMUNICATION PLEASE.
Aaron CThe truck I leased has major front end issues. I'm a mechanic and the front end is worn out in this truck. It has excessive steering play and literally wore me out driving it 95 miles. It needs attention immediately.
Jeffrey AHave a Great Experience! Everyone was friendly and Professional
Diane BFantastic at helping when uhaul originally messed up my reservation.
Alexandra DVery poor communication. It appeared that the truck was clean however, when returning the truck the pick up location discovered trash up under the seat that we had to clean in order not to be charged. We also asked that a different form of payment be used but he had already run the info formation on hand. He then told us that it would not be applied until drop off location and that they could change it. That was a lie! I did not appreciate him bold face lying at all therefore I would never recommend this location!!
Rhonda WEverything was right. Thank you. I should add that the pickup location attendant was very friendly and helpful. The dropoff location was very nice too.
JOSE PThe gentleman there appeared to me ,he was trying to get more money out of me I was so unhappy with the service there I would never want to drop off a U-Haul there again! He also made things hard for me and kept saying fill the tank up after I told him I put the right gas in there he was still trying to get me to put more gas in the tank I was so unhappy we had a little argument. He was very money hungry!
Atrina HEverything great from beginning to end!
Ted CI rented an 8'x10' trailer 2 weeks in advance. I arrived at the scheduled time and they didn't have one. I had to take a 5'x8', which then required 2 trips to move what I needed to move. Made a 4 hour move into an 8 hour move and wasted gas.
Jeff KMy comments are not about the pickup location but rather about U-Haul as a whole. I originally selected a location very close to my home since it was all to be done in just a few hours. However day of pickup U-Haul moved my location twice, eventually settling on a location over 20 miles further from me than the original. Since I have to pay 0,99 a mile, this cost me nearly $40 more than it was supposed to, not including the extra gas cost
Zachary GGreat service!
Thomas HThe process was easy, and all the people who helped us were great. The truck seats would not move up which made it challenging to drive them.
Kelli MOwner kept serving other customers and made me wait 15 minutes to figure out why the dolly had the wrong number. Not friendly and treated me like I was a nuisance.
Erik RNothing very easy process and both people I dealt with were helpful and awesome!!!
Nicholas YThis location operator (Mr Patel) treated my wife like a criminal when she asked for a bill break down and why he was charging us 109$, due to the simple fact that she didn't have control over my money, but was willing to message me after she knew why it was for that price at drop-off. Instead of being nice to my wife, he fussed at her while she is still grieving over a death in her family during while we were moving. Not only did he get rude, he put his hands on my wife, grabbed her, treated her like a criminal, caused harm to her fingers & pulled on our car door as she sat down holding the handle of the door to the car. She shown me her fingernail was ripped because of his yanking on the door. He threw the keys at her face through the door of our car. My wife didn't press charges, but she called U-Haul immediately to report his actions. I think he should be in jail for assaulting my wife during a time she is grieving. I wouldn't recommend this location to anyone! He shouldn't have a U-Haul license..
Jeremy LFirst, our original location was closed. Not sure why I was able to book a reservation when the location was going to be closed for a week. Then I got a new reservation that was 20+ miles away. When I asked about the mileage I was told take it or leave it. Wry unprofessional The fuck to was U Haul but still I had to pay an extra $50 in mileage b/c the location I was supposed to go to was on vacation. I was later told if a reservation gets cancelled, the customer gets $50. I sure as hell did t get $50 We were to pick up truck at 7:30. We got to the location a few minutes early and no one was there. We had to call 5 or 6 times until someone finally showed up. Then he waited on other customers purchasing beer and soda before we were helped. The truck was swept but the inside was dusty and dirty. The truck rattled like it was going to fall apart when you went over 55 mph. He gave an estimated quote that seemed higher than expected. I didn't notice he had changed for 2 days when I checked w the guy who schedule the truck When I asked the guy at the place he said "not my problem. You should have said something sooner" like before I got a copy of the bill! What the hell! I returned the truck 4,5 hours later and we were able to get the second day charges taken off. He was not very polite and was busy checking out customers at his store. I wait another 5 minutes and he said yea you are good. I have another reservation for the first location in 3 weeks. I am very worried that this reservation will get screwed up too. I wouldn't recommend U Haul to anyone. Crazy set ice, dirty trucks and nothing g but stress and confusion!!!
Patricia WEverything was great! The man who helped us was helpful and easy to work with.
Scott ZThis proprietor was extremely helpful to us. There was a snafu with our reservation that was handled calmly and quickly to our satisfaction.
Danny MNot advertise for 19,99 and then end up being 76 dollars 😠
Madeleine BTh guy was nice and very helpful.
Camille MOwner went above and beyond. Called me when a truck was brought back earlier than expected. Saved my move!
Terry BOut of the way but, hours are great
John BIncredible service. Called in with an unusual request and staff was very accommodating. Thank you Uhaul Easley!
Christopher BWe ordered pads and a dolly. Was told everything was good to go. Left and it was not there. Called and they said yeah we don't have that. Said he couldn't refund me. Had to call the 800 # to get my $ back
Lauren HGood service
Angel LNothing, everything was perfect.
John MAndy was very helpful with our rental! Thanks Andy!
JOAN MThank you everything worked out as it should be plus service
ALEX BWas greeted and handled quickly and efficiently. We were in and out in under 15 minutes.
Stephen HWe didn’t use this drop off location.
Patrick MI had to wait for convenience store customers (about a dozen) that needed odds n ends as I waited. Otherwise all went well
William C