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CHRISTOPHER A
Customer Reviews for Santinis Party Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The representative professional, very friendly, and very helpful. Renting from this location was an unexpectantly positive experience.
Dave SThe customer service and location were great. The vehicle on the other hand, drove as if it was on its last leg. I'm a 46 year old woman who works in construction and I'm not passing any judgment on anyone but if I was a timid driver or someone who hasn't had years of driving heavy equipment u set my belt, I would have been very uncomfortable, borderline scared to be driving this truck. Like I said, I know uhauls come and go all over the states so I am not saying it's neglect on any location but I do think this truck should be serviced. Otherwise it did what I needed it to and I had no problems with opening the hatch or getting gas or driving it myself. I just wanted to make aware the truck maybe needs some TLC.
GINA DInstall cruise control
Estes RVery good location and good customer service
LUIS GI hate your app and check out system.
Tuan Nthank you very good service
Jaime SEverything was easy and smooth, it was great!
Roxanne THad excellent service,easy in amd out of tjere no Problems..I didnt have a regret at all..Geo amd his little brother had me laughing and carrying on while paperwork was being completed, hooked my trailer up and had me on the road just as fast as I got there..Great job guys!!! Until next vacation guys.
JAIME LThey went above & beyond to help us even though it was lunch time, appreciate them dearly 🥹✨
Jasmyne EThe thorough process was a first for me and trust me I've tried several uhaul sites throughout the Lake Elsinore area. This by far was the most professional and informed I have found. This is now my go to uhaul location. Elton B
Elton BGreat location, friendly people.
Jason RThe service was great. The team was very knowledgeable, helpful. It was my first time tieing and they answered all of my questions and made me feel very comfortable.
Earl HThis place is not like any other UHAUL location I've ever seen. Looks more like an abandoned trailer park. No store front and both times I was there no one answered the door bell or phone. I had to walk around the junk yard and yell for assistance. They don't hook up your trailer or unhook. You are on your own. I will not rent from this location ever again.
Darrell Sgreat service very friendly! thank you!
Juan RGreat location had to move my furniture to my sister house 5,2 miles away only took 1 trip , easy return same day highly recommend for rentals great service booked on the u-haul app was in-n -out
Charles SNothing else to be done . Excellent service and super nice staff.
Mike MGreat experience
Ricardo MStaff is always friendly and helpful!
Fausta GGreat customer service! Thank you
Rael TGreat Friendly Service Every Time!!
Derrick HThere was a bit of a wait first thing in the morning so maybe a few extra staff first thing would speed things up at the peak hours.
Joel STrailer had damage and the lift cylinder was not in good shape. Location not the best.
Andrew BClean the windsheild thats it
Michele EThanks
mark rThe truck I rented rattled a lot during the drive and had a odd smell inside and out. On the day of drop off, the owner of the uhall return location noticed and mentioned to me about a visible oil leak (differential oil). Fortunately I arrived on time to my destination as I had a flight to catch, but quite scary that the truck could've broken down in the middle of my trip. I wish Uhall would ensure maintenance check is throughly done on the trucks prior to renting the out.
James PThis was the worst experience I have ever had. I don't know if it's uhaul as a company or just this location but it was terrible. My reservation I made and what I paid when I got there was more than a $200 and the employee charged my card 6 different times. The van wasn't cleaned and was below half a tank. This was honestly a joke.
Jacqueline cObservación: el equipo por las lluvias los tapetes y el asiento del medio estaba un poco sucio Hubo amabilidad y buen servicio de la persona que nos atendió Gracias
Juana RGreat customer service! Easy process!!
Laura JVery helpful getting the trailer hitched and on the road. Merci!
Joel NBien
RANDY MMy son and I have rented trucks from U-Haul for many years. They are the best.
Judith HMaria and staff are always very helpful.
Fausta GVery fast and friendly.
Shawna BAll was perfectly fine.
Heriberto TCustomer service was great❤️
TRUDY TGeo was the greatest help. She made the process super easy and was helpful and very professional.
Lois SGIO WAS GREAT. THANK YOU GIO :)
Joshua CNothing.your good
Robert Hthe location was fine and the staff were friendly and helpful. HOWEVER, how is it acceptable that your website allowed me to reserve a truck in my city and then have me drive over 1,5 hours away!?!? had to drive an extra 140 miles. just to get the truck and bring it back. UNACCEPTABLE. DO BETTER.
Erick EGreat service, thanks
Juan RVery nice,worked all the plans in place much love, God bless 🙌
LEONARD CEveryone always treats me fair and it’s a pleasure to do business with uhaul
Michael JGood services tk
ABRAHAM PExtremely rude and unhelpful staff. I had to unhook the trailer myself with no assistance offered. Worse experience yet to date with uhaul
Suzanne JVery friendly people and easy and fast rental service. Recommanded.
Jingjiang ZYou’re doing great
Juan BNot a thing
Michael RGreat experience!
Gordon ANothing. They are very friendly to help you with any questions you might have. It was a pleasure talking with them. I will use them for now on when I need a uhaul. Highly recommend. Also their hours are better than some of the other places I checked out.
Elizabeth SNot thing great service
Michael R