Upon arrival at the designated time we found the gates were open, the drop box was broken and the office closed. Their rental equipment was left outside and unsecured. We called the number on the contract for the establishment and it was answered by whom we suspect was the owner. It was apparent we had woke her her up. She advised us to park the truck and leave the keys in the truck under the seat. This place is not a good representation of the Uhaul brand.
Jeffrey M.- Californie CA
- Lake Elsinore
- 92530
Moving Truck Rental in Lake Elsinore, CA at Zion Tire
(Concessionnaire U-Haul dans le voisinage)
16817 Grand Av
Lake Elsinore,
CA
92530
Pour nous contacter
16817 Grand AvLake Elsinore, CA 92530
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 5h pm
- Ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 10h am à 1h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lake Elsinore, CA 92530
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Make sure customers are aware of refueling cost
QUINTIN T.- Rating:
- 3.0
The bathroom needs to be cleaned, no one was in the office when I got there, I called the phone number on the door and it went to voice mail, but the box was full. So I walked around until I found a boy in the yard and told him I was there to pick up van, and he went and got his mother who then opened the office.
Douglas T.- Rating:
- 1.0
This place is a dump. Trailer jack missing. Inside trailer was clean, outside not.
Joseph S.- Rating:
- 4.0
Person was very helpfull
JORGE J.- Rating:
- 5.0
A great experience. The van was in perfect condition. The whole process was quick, simple, and the price was great! Will definitely use on my next move!!
Kristen O.- Rating:
- 1.0
Office dirty, old, small. The gentleman was that helped us was friendly. Outdoor taco shop on premises, mom and pop operation, very outdated. We had to travel 50 miles one way to pick our truck up.
Vickie J.- Rating:
- 5.0
I was very satisfied with the service here, and they also sell BOMB Mexican food in the front, Street tacos and Menudo!!!
HENRY M.- Rating:
- 5.0
They were pleasant and accommodating great customer service! Thank you !
ANNMARIE D.- Rating:
- 5.0
Great staff, very helpful and walked us through the process
Eugene F.- Rating:
- 4.0
Confirm what you reserved has been returned
STEVEN L.- Rating:
- 1.0
Was told the uhaul would be ready for pick up at 1:30 got there and was told by the lady answering the phone she would be back from lunch until 2:30. I was paying movers. Totally unacceptable.
KATELYN D.- Rating:
- 2.0
I scheduled the pick up at 8:30 am and the facility were closed. they opened at 9:10. The dashboard is requiring to Change the oil soon. The van was dusty.
Sergio T.- Rating:
- 4.0
Very nice And helpful
john R.- Rating:
- 4.0
I was directed to this location from Lake Forest, CA GM Philip. Philip was amazingly helpful. A great asset to U-Haul.
george G.- Rating:
- 5.0
Excellent and very friendly customer service.
henry B.- Rating:
- 1.0
Looked like an actual trailer park combined with a recycling center. Equipment was dirty and bent. Customer service was awful
chris T.- Rating:
- 5.0
Great customer service from Maria.
JOSE A.- Rating:
- 4.0
I don't know my time there was fine
RICHARD Y.- Rating:
- 5.0
Dirt lot with run-down building and junk on lot but suited the purpose for dropping off the equipment.
Roger C.- Rating:
- 1.0
I booked for a Uhaul truck, guest services called and verified our reservation and told me I needed to pick my truck up at another location, got there and they didn't have our truck they mistakenly rented it out to the wrong person. Told us they will have a truck the next day. What's the point of booking a reservation a month before. Don't put guaranteed on the confirmation when it wasn't.
Pauli T.- Rating:
- 3.0
Should not be charged one whole day where we trade a vehicle or truck five hours late
Vivianna V.- Rating:
- 1.0
Dingy/dirty office. No one showed up when I returned the trailer so I just dropped it off and left.
WILLIAM L.- Rating:
- 5.0
Quick and easy check in
Rochel W.- Rating:
- 2.0
Picking up truck was ridiculous. I could not find anyone at at property. Then you have to call number posted on door. Then lady comes out and take 30 to 40 minutes trying to start up computers to print out paperwork. I ended up not wanting to wait any longer and just asked if she could email me the paperwork cause I had to go!
Jason D.