Super friendly. Thanks again.Thomas Y.
Customer Reviews for Shinning Star Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Baldwin, WI 54002
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 4h30 pm à 7h30 pm
- Mar - ven : 10h am à 5h pm
- Sam - dim : 10h am à 2h pm
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- 6/11/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The location is a little remote but the service was PERFECT!! Second time I've rented from this location. I highly recommend it!!Steve B.
You should go look at this location yourselfJames B.
Le client n'a pas laissé de commentaire.Brian R.
Le client n'a pas laissé de commentaire.Jeff G.
great people an i liked going thereRandy M.
The location was an hour out of the way. The truck said new but was vibrating the entire drive.Christina F.
Owners were very helpful and allowed off hours pick up and return.Christine W.
Arrived late and someone came out and helped us, Awesome customer service and super friendly. 1000 times better than my pick up location.Edward S.
Le client n'a pas laissé de commentaire.raymond A.
Le client n'a pas laissé de commentaire.Greg V.
Le client n'a pas laissé de commentaire.Arlen W.
Le client n'a pas laissé de commentaire.Kristen C.
Nice people to rent your equipment with.Jose M.
Nothing they were fantasticCody D.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Jesse G.
Le client n'a pas laissé de commentaire.ROBERT B.
Everything was great!Jesse M.
Friendly, helpful, convenient. A lot to like!MARK J.
Le client n'a pas laissé de commentaire.Eric J.
Helpful and will go a extra mile for their customersJesse H.
Le client n'a pas laissé de commentaire.John B.
Very good keep up the great workTony D.
The lady I picked up from was very helpful. I have been renting U-Haul from other places in Hudson but they never have anything available. I came here and the lot was full of choices. Will definitely come back.Scott C.
Le client n'a pas laissé de commentaire.Joseph D.
Le client n'a pas laissé de commentaire.Javier V.
due to winter weather/short notice of my reservation the dolly was packed with snow/ice.the equipment was in perfect condition and the woman there was beyond friendly and helped me hook it up even though it was a couple degrees outside.i returned the equipment cleaner than i received it but was charged a cleaning fee by the drop off location..i like u-haul very much ,it saved the day and is an incredible value.Thank youjames B.
We were over billed $42 and don't know why? The rental business had no clue either? Who do I talk to?JOHN E.
Super friendly and helpful, made the process easy! Will definitely be coming back if I'm ever in need of a trailer again!Maddison M.
Le client n'a pas laissé de commentaire.Kaitlyn M.
Le client n'a pas laissé de commentaire.PETER T.
Le client n'a pas laissé de commentaire.CHRISTOPHER P.
Le client n'a pas laissé de commentaire.David J.
The location is a bit atypical and could use a portion of their lot dedicated to U-Haul only for safety purposes, such as to avoid running into farm supplies. They are super helpful and great to work with though!SANDRA T.
Le client n'a pas laissé de commentaire.STEVEN R.
Le client n'a pas laissé de commentaire.Chatchai S.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.jamie P.
Le client n'a pas laissé de commentaire.missy M.
My only complaint about this drop off location is the lack of space to drop off and park the rental truck. I was greeted as soon as I pulled into the lot and the attendant took care of the return making it quick and easy for me.John H.
Le client n'a pas laissé de commentaire.Troy J.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Friendly, helpful staff. Nice experience.Craig G.
Le client n'a pas laissé de commentaire.Brian R.
They said I had more gas then I had in tank. I never received a written statement. Everything on phone. Might work at 15 but at 76 I couldn't read a thingMichael K.
Le client n'a pas laissé de commentaire.Jamie V.
Very friendly and helpful staff, will recommend, and or use again. Thank you!!william G.
Le client n'a pas laissé de commentaire.PAUL J.
Le client n'a pas laissé de commentaire.SCOTT F.
The location is a bit off the beaten path and unpaved. Mud was a bit of an issue. The staff was excellent. On pick-up, one of the staff (owner perhaps) greeted me in the lot. She was friendly and professional. Check in process was very quick. She has the trailer hooked up very quickly. On return, a male staff member greeted me as I pull into the lot. He too was very friendly. He had the trailer unhooked before I could even get out of the car. He seemed to be sincere when he asked how the trailer worked out and wished me a great rest of my day. Being the did all of the work, an unpaved lot was not an issue at all. Even though this isn't the closest U Haul to my house, I'd go back again. Great Job.Thomas D.
Extremely nice people, great service.Troy K.
Le client n'a pas laissé de commentaire.Edward B.
The couple was extremely friendly. I made my reservations over the phone and the representative at uhaul said a 15ft truck would fit a 2 bedroom apartment and when I got to the location and seen the truck well it would of fit maybe a efficiency apartment and no way a two bedroom. The nice lady at the location upsized my truck at no cost to me. Uhaul please educate your employees on what size trucks will fit what in them.. ThanksLynn G.
Le client n'a pas laissé de commentaire.Greg M.
They did a great job with helping resolve the location issue for the trailer I rented. A stressful situation ended up being totally smooth and without issue.Ross S.
Le client n'a pas laissé de commentaire.Eric B.
I reserved a pick up in River Falls WI, but was sent to Baldwin WI for the vehicle. This was at least an additional 15 miles one way, which means I paid an exorbitant 0,99 cents a mile for 30 miles. When questioned, your customer support person was certain this was acceptable, essentially meaning I'd have to suck it up. I've used UHAUL a few times for long distance (I think this was my first local) and never felt a vehicle was not mechanically sound. This one has 'squirrely' (to put it mechanically) steering and did not accelerate well. You've some poor business practices in places. I was told UHAUL would pay me $50 to cancel my reservation, but would not subsidize the additional 30 miles. I'll be shopping elsewhere for rentals. I'm done with lousy customer service being the standard.Dawn T.
Le client n'a pas laissé de commentaire.Austin P.
Le client n'a pas laissé de commentaire.JOHN A.
Everything went great and smooth.Vince P.
Not a real convenient location but a beautiful drive.karen M.
Le client n'a pas laissé de commentaire.Andrew R.
Location is kinda far out from metro areas. Personel and service was excellent.Glen J.
Excellent service à la clientèleJOSEPH C.
Le client n'a pas laissé de commentaire.ADAM M.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.Crystal C.
Great experience and good peopleDerek M.
Thanks A+ service.Lance M.
Le client n'a pas laissé de commentaire.Katie G.
The truck was new and in great shape The tires on the trailer were very worn down and two of the tires had to have air added 4 different times during our tripKearney S.
Le client n'a pas laissé de commentaire.william J.
Superb customer serviceBrandon S.
Le client n'a pas laissé de commentaire.Erik G.
Give directions when contacting customer. The location is at someone's home in the countryCory K.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Jan K.
Shiny Star near Baldwin, might be in a location that is not as convenient, but super nice people, they care about their equipment and great service! Made our move less stressful and way more affordable.MICHAEL M.
Picked up rental at Shinning Star Rental in Baldwin, WI and they couldn't have been nicer people! Would highly recommend them!Dixie J.
Le client n'a pas laissé de commentaire.WENDY R.
Le client n'a pas laissé de commentaire.Arlene T.
They were great the CSR on phone was not super amazingly helpful. Have us the wrong address to pick up and was snarky.Dana H.
Le client n'a pas laissé de commentaire.Oliver H.
She was very friendly and concerned. Thank You So much!!!Angela B.
Perfect transaction. Dealer was prompt & attentive & friendly. Hooked everything up for me and was happy to help. I will definitely be using them again and telling others to do the same.John W.
Very easy to rent from.TERRY M.
Le client n'a pas laissé de commentaire.Adam D.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Richell L.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.Scott J.
Give out the regional office number, so customers can eliminate unexpected pick up location changes. I was given this number and it helped greatly.LAWRENCE P.
Le client n'a pas laissé de commentaire.gary H.
Great service! I highly recommend them.Anthony H.
A little off I 94, very efficient and rent with ease.Gretchen Z.
Absolutely the best uhaul experience I have ever had! They went over and above in every way. Everyone who has to move NEEDS Shining Star in their lives!!! Thank you so much for turning my nightmare of trying to get a truck into the best rental ever!Cheryl W.
Le client n'a pas laissé de commentaire.Erin B.
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