Évaluations des clients Sinclair Gas

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sinclair Gas

Cote générale :

Shamaya M. le

Évaluation :

Have rental at actual reservation location

Bradley O. le

Évaluation :

My main problem was with the poor customer service when calling in to rent the trailer. The regional call center guy was rude. You have to go thru 20mins of your info just to hear there is not a trailer near me. I call back to get someone else. Go thru the whole 20 mins after I tell them just to check on equipment. They found one close in my town. I made reservation . Only to have the rude guy call me later that night to tell me I was going to have to pick one up in Ceres half hour away in wrong direction. I was extremely mad at this point. He canceled reservations. I drove down to local uhaul walked in and a nice person found one in oakdale the direction I was going. Finally someone helped me with no attitude. If the rental wasn’t so cheap and nice trailers I would have went somewhere else due to the poor customer service. Also, when I picked up the trailer guy was nice but went thru 45mins of check in because of computer issues and taking photos, etc. Once reservations are made it should be as simple as sign in and go. Not 45mins of my time, especially when people are busy moving. Bad experience all around. Trailers auto transports are nice though.

Nathan M. le

Évaluation :

It is really bad customer service to stop helping me in the middle of processing the uhaul transaction and ring up other customers, they either need to have more than one person working or finish helping the current customer then ring up the next

Yovanni R. le

Évaluation :

Take to long to get your truck they don’t know what they are doing I was there about 1 hour to pick up my truck To return I need it to wait for them to do the walk around I know I just drop truck and go Not at this place

Walter O. le

Évaluation :

It was as if they had never done this before. Long and drug out. took twice as long to return as it did to rent it. I had to prove that every single item on the truck was working. Lights, wipers, tires, signals, etc. When done they wanted to charge me an extra 4 cents for being 1/10 of a mile over what they said I was allotted. NOT IMPRESSED.