can't add anything....rental went smoothly and we were very pleasedARTHUR ELUM L.
Customer Reviews for Southern Oregon Tire and 4X4
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grants Pass, OR 97526
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h30 pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANGELINA PAIZ C.
Le client n'a pas laissé de commentaire.thomas B.
Le client n'a pas laissé de commentaire.Leah R.
Nowhere to adequately park a 26' van after hours.SCOTT MICHAEL H.
Le client n'a pas laissé de commentaire.Petronella B.
The woman who helped me in Grants Pass was very professional. I am sorry I did not get her name. The counter transaction and hookup procedures were a breeze. Knowledgeable and personable!WILLIAM K.
Le client n'a pas laissé de commentaire.dan W.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.James E.
Truck was great and location was good too. Didn't like the Uhaul self check in option, as it took almost an hour and was frustrating, but that had nothing to do with the actual location.Amanda D.
There was a tire inflation light going off. Investigation at Les Schwab found no reason for it to light.ROBERT MICHAEL B.
Nothing it was great and Madeline wS awesomeMICHAEL W.
Had a hard time with online check in. I had it the before 3pm nobody there. Very disappointed. I took a picture of drop off my gas needed to be at 7/8 and filled it up to that took picture of it there. I got charged for gas???? Not happy I need to rent another truck and not sure I will. Been a loyal costumer for many years.BRYAN O.
Friendly, and helpful.Mark K.
I rented the auto transport and drove at low speeds fron grants pass out to hwy 101 where I tried to get to hwy speed when I realized it had something seriously wrong with the wheels or drive axles. It shook badly at hwy speeds, I tried calling customer service for a replacement but they were incompetent. I drove 40mph on the hwy for 300 miles, it took an extra 4 hrs. Also the trailer wiring adapter I purchased from uhaul fell apart and shorted my lights on my vehicle! Not a satisfied customer at all.SEAN S.
Had to pickup truck 250mi from home. Mileage was comped but needed 2 extra days bc an entire day was spent just getting truck and returning car Dolley in Redmond.Alexander H.
Service by Donna was amazing. However location was 4 hours from my home. The car dolly should have been comped entirely and at least 2 extra days added. Just getting truck took an entire dayAlexander H.
I was charged a 250 $cleaning fee but the truck was clean and empty when I dropped it off after hours so they just charged me cause they can.anthony A.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Laurel P.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.JAMES SYMINGTON W.
Le client n'a pas laissé de commentaire.John J.
It was kind of "False advertising" to reserve the 20 ft. truck for pick-up, only to be informed that the truck had to be picked-up and returned in Grant's Pass! The major cost was the 1,29 $ a mile! Since the move was between Cave Junction to Selma, it was more economical and sensible, to pick-up and return in Selma! The fact that there was an extra 60 miles because of this, doesn't seem very fair. If you advertise a location then that should be U-Haul's responsibility to have a truck waiting at that location, especially since it was reserved a month in advance! To pass those additional mileage fees, is BS! All in all, the customer service person; Madeline? @ the the pickup site on Milbank, was extremely courteous and helpful and the move was accomplished with room to spare and minimal effort and stress! Thank-you!roslynn B.
Le client n'a pas laissé de commentaire.Wesley P.
Le client n'a pas laissé de commentaire.Bryan M F.
Le client n'a pas laissé de commentaire.Gregory T.
Le client n'a pas laissé de commentaire.sheri W.
Refused to help unhook the trailer and I had to ask for a receipt. No one wearing masks despite a raging pandemic. Very poor experienceJennifer N.
The staff was very nice and friendly and had everything ready to go! Fastest and easiest U-Haul rental I have ever done! Thank you so much!Marie W.
Le client n'a pas laissé de commentaire.Sophia S.
Le client n'a pas laissé de commentaire.Ryan H.
Le client n'a pas laissé de commentaire.Kristina H.
Le client n'a pas laissé de commentaire.Paul T.
Couldn't confirm the reservation more than two days before the pickup date. That added to an already stressful move wondering if you'd be scrambling to make other arrangements if the reservation couldn't be made.doug I.
couldnt get their prices and charge correctly. most worst experience at the location. never again.jeanette S.
Great place very friendly and the best part is Sophie the cute lil doggie that greets you at the door ðŸ˜ŠðŸ¶Kim F.
It was all goodJim O.
Le client n'a pas laissé de commentaire.Morgan B.
Le client n'a pas laissé de commentaire.Loyd T.
gas tank was only half fullMaryBeth D.
Le client n'a pas laissé de commentaire.Ronald L.
The hook up area for the trailer was very tight when pulling out due to all of the parked cars. Customer service was very good and the lady was nice.Donald L.
Le client n'a pas laissé de commentaire.Tianna E.
They were. Very professional and nice to work wifh.clark R.
very friendly and quickTiffany B.
I was pleased with the customer service overall, however I don't understand the charges for moving pads. We had 48 pads (4 dozen). Invoice says 1 $per six. This confuses me as I paid 280 $for 48 pads for seven days.Diana M.
The garage door on trailer needed to be lubricated, my husband would have done it to insure proper operation but his wd40 was PACKED!laura M.
Le client n'a pas laissé de commentaire.danny A.
Le client n'a pas laissé de commentaire.Judy C.
Needs better U Haul signage. It is basically a 4x4 mechanical shop. We pulled up on the street in front and an shop employee came out to tell us to drive around back. The UHaul â€œofficeâ€ is a corner of the garage closed off. It has a sign on the door once you get there but not easy to see from anywhere around the place. Kind of a dumpJeff S.
I've rented from this place twice, and both times the service was great and no issues with the equipment!kevin M.
Madeline is beautiful and very professional.CHARLES F.
Super friendly and outgoing!! Fast service!! Definitely rent from again!!Bill J.
things just seem to have a hitch, everytime I rent vehicles or trailers, I now have adapters for almost all conceivable configurations, I don't know why they're not included with the rentals, This time I asked if there was a standard recieiver on the truck so I could install a multi-ball hitch and was told yes, only to find out that it is to the right of the welded 2 in standard ball and there was no room or it to clear allowing for the locking pin to align, Pin location behind the plate if only an inch furthur back would allow for this and also give more clearance for the clam to rotate when turning left, Hope a constructive observation. no I have a new combination extender that costed 50 $. Otherwise the rental truck was clean and performed as expected,Lee T.
The service and equipment was excellent. The only thing that was disturbing was the our state has a COVID mask requirement. The person who waited on me was not wearing a mask nor did they require customers to wear masksEllen B.
Le client n'a pas laissé de commentaire.Janelle R.
Waited very long time for service even tho I had checked in online ahead of timecraig M.
Broken side mirror (bottom mirror)MONTY L.
More hours open.Fred A.
Charged 15 $for"cleaning" when the truck wasn't even dirty. I've never had this happen at to me at any other uhaul.Robert L.
They helped more then anyone i talked toNATHAN H.
Le client n'a pas laissé de commentaire.Kevin L.
I was charged for extra miles! I took a picture of the mileage when I dropped off truck. I called to let them know they over charged me! They took Off 6miles but it was still not right. Mileage was 2585 to start I ended with 2649. First charge was 2672, after that they reduced to 2666. Not ok! I will make sure to tell people not to rent a u haul from southern Oregon tire or do any business with them!Angie B.
Wear masks, please.George S.
Le client n'a pas laissé de commentaire.Brandon E.
Le client n'a pas laissé de commentaire.Kenneth B.
Donna was wonderful, couldn't have done it without her. She showed me all about hooking up to the transporter with my car.Patricia W.
Le client n'a pas laissé de commentaire.Amy B.
Le client n'a pas laissé de commentaire.Patricia W.
Truck was clean and had minimal damage to the exterior. Pick up location had not documented damage of exterior on web sight so had to take photos of my own to keep on hand until time of drop off.Heather T.
Le client n'a pas laissé de commentaire.Sandy R.
Dedicated facility would be nicerConnie E.
Le client n'a pas laissé de commentaire.Kristina W.
Donna was very good on checking to make sure the trailer was connected correctly and explaining the usage of it. Very friendly also!kevin M.
Le client n'a pas laissé de commentaire.sam H.
Le client n'a pas laissé de commentaire.DAWN W.
thank you for your wonderful serviceLio T.
Le client n'a pas laissé de commentaire.Mike D.
Le client n'a pas laissé de commentaire.jean N.
All was very good!James G.
Nothing, Janine was great.Dan P.
Le client n'a pas laissé de commentaire.ed B.
Le client n'a pas laissé de commentaire.Christian C.
Le client n'a pas laissé de commentaire.Paul P.
Nothing everything thing was greatRichard T.
Le client n'a pas laissé de commentaire.David G.
The truck we rented was in rough shape. It rattled and drifted, the side mirrors were unable to be adjusted and the gas gauge wasn't accurateRobert H.
Le client n'a pas laissé de commentaire.glenda G.
Le client n'a pas laissé de commentaire.Chris G.
super efficient pick up. Super clean vehicle.dana G.
The young lady was very efficient and friendly!Maryanne S.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.SIDNE T.
Dona is so friendly and professional! I've rented from them before and I've never been disappointed. Thanks everyone!Roberta S.