It was kind of "False advertising" to reserve the 20 ft. truck for pick-up, only to be informed that the truck had to be picked-up and returned in Grant's Pass! The major cost was the 1,29 $ a mile! Since the move was between Cave Junction to Selma, it was more economical and sensible, to pick-up and return in Selma! The fact that there was an extra 60 miles because of this, doesn't seem very fair. If you advertise a location then that should be U-Haul's responsibility to have a truck waiting at that location, especially since it was reserved a month in advance! To pass those additional mileage fees, is BS! All in all, the customer service person; Madeline? @ the the pickup site on Milbank, was extremely courteous and helpful and the move was accomplished with room to spare and minimal effort and stress! Thank-you!roslynn B.
Moving Truck Rental in Grants Pass, OR at Southern Oregon Tire and 4X4
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grants Pass, OR 97526
Services dans cet établissement :
- Lun - ven : 8h am à 4h30 pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Grants Pass, OR 97526
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Refused to help unhook the trailer and I had to ask for a receipt. No one wearing masks despite a raging pandemic. Very poor experienceJennifer N.
The staff was very nice and friendly and had everything ready to go! Fastest and easiest U-Haul rental I have ever done! Thank you so much!Marie W.
Couldn't confirm the reservation more than two days before the pickup date. That added to an already stressful move wondering if you'd be scrambling to make other arrangements if the reservation couldn't be made.doug I.
couldnt get their prices and charge correctly. most worst experience at the location. never again.jeanette S.
Great place very friendly and the best part is Sophie the cute lil doggie that greets you at the door ðŸ˜ŠðŸ¶Kim F.
It was all goodJim O.
gas tank was only half fullMaryBeth D.
The hook up area for the trailer was very tight when pulling out due to all of the parked cars. Customer service was very good and the lady was nice.Donald L.
They were. Very professional and nice to work wifh.clark R.
very friendly and quickTiffany B.
I was pleased with the customer service overall, however I don't understand the charges for moving pads. We had 48 pads (4 dozen). Invoice says $1 per six. This confuses me as I paid $280 for 48 pads for seven days.Diana M.
The garage door on trailer needed to be lubricated, my husband would have done it to insure proper operation but his wd40 was PACKED!laura M.
Needs better U Haul signage. It is basically a 4x4 mechanical shop. We pulled up on the street in front and an shop employee came out to tell us to drive around back. The UHaul â€œofficeâ€ is a corner of the garage closed off. It has a sign on the door once you get there but not easy to see from anywhere around the place. Kind of a dumpJeff S.
I've rented from this place twice, and both times the service was great and no issues with the equipment!kevin M.
Madeline is beautiful and very professional.CHARLES F.
Super friendly and outgoing!! Fast service!! Definitely rent from again!!Bill J.
things just seem to have a hitch, everytime I rent vehicles or trailers, I now have adapters for almost all conceivable configurations, I don't know why they're not included with the rentals, This time I asked if there was a standard recieiver on the truck so I could install a multi-ball hitch and was told yes, only to find out that it is to the right of the welded 2 in standard ball and there was no room or it to clear allowing for the locking pin to align, Pin location behind the plate if only an inch furthur back would allow for this and also give more clearance for the clam to rotate when turning left, Hope a constructive observation. no I have a new combination extender that costed $50. Otherwise the rental truck was clean and performed as expected,Lee T.
The service and equipment was excellent. The only thing that was disturbing was the our state has a COVID mask requirement. The person who waited on me was not wearing a mask nor did they require customers to wear masksEllen B.
Waited very long time for service even tho I had checked in online ahead of timecraig M.
Broken side mirror (bottom mirror)MONTY L.
More hours open.Fred A.
Charged $15 for"cleaning" when the truck wasn't even dirty. I've never had this happen at to me at any other uhaul.Robert L.
They helped more then anyone i talked toNATHAN H.
I was charged for extra miles! I took a picture of the mileage when I dropped off truck. I called to let them know they over charged me! They took Off 6miles but it was still not right. Mileage was 2585 to start I ended with 2649. First charge was 2672, after that they reduced to 2666. Not ok! I will make sure to tell people not to rent a u haul from southern Oregon tire or do any business with them!Angie B.