Évaluations des clients Speedy Oiler West

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Speedy Oiler West

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Penny B. le

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Did not have the size we called about and had to go up 2 sizes and spend more. I was also way overcharged for gas. 30 or 40 for 1 gallon. Had to go to their boss. Very unhappy!!

shane s. le

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Le client n'a pas laissé de commentaire.

DAVID T. le

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Le client n'a pas laissé de commentaire.

Belinda G. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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We had a reservation but employees were not concerned about our need to get on the road. Would not rent from this location again. Had appliance dolly reserved with truck. No appliance dolly. Had unlimited miles but was charged extra miles when uhaul was returned. Will look for alternative for next need when moving.

mark w. le

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Le client n'a pas laissé de commentaire.

Belinda G. le

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Le client n'a pas laissé de commentaire.

BELINDA G. le

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Le client n'a pas laissé de commentaire.

Belinda G. le

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Le client n'a pas laissé de commentaire.

Rob D. le

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Le client n'a pas laissé de commentaire.

Gary P. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Jade M. le

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Le client n'a pas laissé de commentaire.

PAUL M. le

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Le client n'a pas laissé de commentaire.

Graham G. le

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Employees did not assist me when I walked in the Business. waited 15 mins without seeing a single employee. Walked through the "employees only" door to find 2 employees sitting in the garage playing on their phones. AGAIN i had to back the trailer into a narrow space between other u-haul by MYSELF, offload the trailer MYSELF. I DO NOT PLAN TO USE U-HAUL AGAIN based on the lousy customer service for the price i paid.

Matthias H. le

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Le client n'a pas laissé de commentaire.

Ryan R. le

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Le client n'a pas laissé de commentaire.

gerry m. le

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They were very qualified

tommy B. le

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Reserved a dolly but one was not provided, which was a major inconvenience. We had major problems with reservations. We made a reservation 2 weeks in advance for pick up less than a mile from our moving location. The day before moving, we received an email saying the pick up site was changed to 25 miles away. We called a closer location 15 miles away and was given a confirmation for that location. Unfortunately when all was said and done, we ended up having to go to the location 25 miles away. This added 50 miles to a 200 mile move plus the extra time. Not pleased. We have no complaints with the personnel at either location, only with keeping the reservations we made locally.

Charles W. le

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I am actually disappointed in u-haul. I made my reservation online and I was given several options and I selected the one that was best for me. I was then later notified that my pickup location was changed. If my original selection was not applicable, then it should have never been offered if that location doesn't have car haulers.

David C. le

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I have used this location before . Nice people to do business with

Matthew G. le

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Le client n'a pas laissé de commentaire.

Tina L. le

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Le client n'a pas laissé de commentaire.

chad f. le

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Le client n'a pas laissé de commentaire.

Mark D. le

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Le client n'a pas laissé de commentaire.

Donald E. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Le client n'a pas laissé de commentaire.

angela t. le

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Le client n'a pas laissé de commentaire.

Heather G. le

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Le client n'a pas laissé de commentaire.

Heath S. le

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See above comments

PAUL E. le

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Quick and efficient service.

Todd D. le

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Le client n'a pas laissé de commentaire.

Mary R. le

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The gentlemen that waited on me was so helpful and kind. Went out of his way to help me.

James or Marshal P. le

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I parked and just handed the man the keys. I got no inspection, they didn't check the mileage or condition, I didn't even get a confirmation receipt that I had returned the vehicle. It felt very unprofessional

Audrey G. le

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Le client n'a pas laissé de commentaire.

jack a. le

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Great Customer Service

Michael K. le

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Le client n'a pas laissé de commentaire.

Stephen K. le

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Le client n'a pas laissé de commentaire.

Bruce D. le

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Le client n'a pas laissé de commentaire.

Sandra F. le

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My problem is that any call has to go through corporate. You are on hold forever. I called speedy oyler to let them know on my way to return the truck and I was told to return it to Green River Road location because the Uhaul part closed at noon. So we drove to the Green River location and they told us they would charge me $100 to take it to St Joe for me. So we drove back to St Joe location.

Michael K. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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There is nothing I could recommend. Location associate was friendly and helpful.

Ken B. le

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Le client n'a pas laissé de commentaire.

Ronald C. le

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Le client n'a pas laissé de commentaire.

KIP H. le

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Originally wanted to rent the truck and car carrier from the riverside/41 location, stated they did not have the equipment. I then called and advised the St Joseph location I would be later then the expected time of arrival due to airplane delays. I arrived 30 minutes after initially thought I would be there. The gentleman that helped me did not seem to be in any hurry to get me in and out with my requested equipment. Asked me if I wanted to move the truck over to the car carrier to hook it up. I Asked him to do it as the truck was parked in the grass and there had been a lot of rain lately and didn't want to be responsible for landscaping being torn up from the weight of the truck. The u-haul rep said he would move it and hook up the trailer. About 10 minutes later he grabbed the keys and went to try to start the 20' truck. It would not start as someone had stole the battery. He called u-haul and I was directed to go to the riverside location where I requested to pick up my equipment originally, but was told it was not available there, but all of a sudden they have it? I have wasted about 2 hours now of trying to get a U-Haul truck and car carrier, so my packing time had been cut into and my card was charged at this location, even though I was going to rent the vehicle from the next location.

Michael K. le

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Le client n'a pas laissé de commentaire.

Jose P. le

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Best place and excellent service

Patricia F. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Le client n'a pas laissé de commentaire.

jeremy d. le

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Le client n'a pas laissé de commentaire.

RICHARD M. le

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I had a most unpleasant experience at your riverside location in Evansville indiana-your holding policies need improvement-you say you can change your order but when you change a reservation you do not contact the customer!

Linda E. le

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Le client n'a pas laissé de commentaire.

Nathan H. le

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Le client n'a pas laissé de commentaire.

Terence A. le

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Le client n'a pas laissé de commentaire.

SHANNIES C. le

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I was told to just hand the keys to one of the employees.

Deniece M. le

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Le client n'a pas laissé de commentaire.

Jeremy C. le

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I was charged an additional 86 cents on my checking without being contacted first. I was in the process of transferring banks. Was charged $37 by my bank for overdraft charges. I would like to be refunded this money. I was told that the mileage was already paid for the first time.

Rose N. le

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Le client n'a pas laissé de commentaire.

Jad L. le

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Le client n'a pas laissé de commentaire.

matt w. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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Le client n'a pas laissé de commentaire.

RANDALL R. le

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I made the reservation at East Riverside Dr location. This location was very clean and the service exceptional. The designated pick up location was different and not the same quality service.

Donald S. le

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This facility primary function was a quick lube facility. The office and waiting area were not very clean so I waited outside.

Wendell P. le

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Le client n'a pas laissé de commentaire.

Edward Z. le

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Le client n'a pas laissé de commentaire.

Wendell P. le

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Le client n'a pas laissé de commentaire.

Kevin O. le

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The pickup location was not the location listed on my confirmed reservation. I would not have known had I not received a confirmation phone call the day before.