Le client n'a pas laissé de commentaire.DONALD W.
Customer Reviews for Speedy Oiler West
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Evansville, IN 47720
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/24/2021: 8h00 am à 12h00 pm
- 12/25/2021: Fermé
- 12/31/2021: 8h00 am à 12h00 pm
- 1/1/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Rita M.
Le client n'a pas laissé de commentaire.KOBY L.
Le client n'a pas laissé de commentaire.Robert A.
There were supposed to be 12 furniture pads and an appliance dolly. Very bad experience with the on line check in. Had it not been for Johnny at the Riverside location I don't believe I would have been able to have checked the truck out. Very disappointing experience.Jeff S.
The hours were a little tough to work with. They close at 330 but I work right down the street and made my appointment. The trailer was ready and in good condition. Pulled great and would definitely rent again from them and U haul.Jeremy M.
Le client n'a pas laissé de commentaire.DAVID W.
Very helpful and hospitable. Definitely will call or recommendrobin W.
This process was smooth. The lady that processed my pickup and drop off was super nice, and there isn't anything bad I can say about the experience. Great value, and it made my move into my apartment super easy!Melissa W.
Le client n'a pas laissé de commentaire.JULIE B.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.jeff B.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.Sandra R.
Le client n'a pas laissé de commentaire.Martha H.
Le client n'a pas laissé de commentaire.STEPHEN J.
Very great folks. I dropped off here last time as well and plan to drop off my truck here again when I take my final load to Evansville. I don't know why they were not showing that I don't get a deposit back when my phone was telling me I would get 100 $back, but I'm sure that was on the end of U-haul corporate. I'm about to get on the phone again and get that sorted out. I usually have no problems with U-haul, but this time the whole experience was a nightmare train wreck from hell, but the Speedy Oiler folks helped to make it a pleasant ending. I just have to keep calling U-haul to find out when I am getting my deposit back and how it's comingChristopher W.
Location was easy to find, truck was clean, and the staff was helpful.Carly B.
Could not complete return after hours because I could not submit photo , it would never go through. Spent an hour trying. Left it and returned in the morning and they said all was OK. For those of us who like to follow procedures it was a nightmare!Susie W.
Staff was rude and was irritated that they had to help us with the uhaul pickup reservation . The employee said, â€œit wasn't his job to help with the uhaul reservation, and he was doing us a favor by helping us and he didn't have to help us if he didn't want to.Christopher F.
I had a little trouble with the app and drove to a near by u haul site on Riverside where they gave me the correct 1-800 # and explained the process. The only thing on the business of it is that they seem to put the key in the wrong box. When I scheduled the truck I was not sure what to expect and at a last minute call and busy traffic's noise I was unsure but happy to get a truck. The truck was so clean and great and I was able to drop off while business was still open and that was so quick and easy and the attendant was very polite and nice. I will use the service again if needed. MerciLaura T.
Le client n'a pas laissé de commentaire.scott R.
Le client n'a pas laissé de commentaire.dan H.
Make sure the trailers are cleaned out. The one I got had leaves, pieces of rope, and dirt inside. I had to clean it out before I could load my things inside.Tiana W.
Wife returned unit. Uhaul associate assisted in disconnecting and parking unit. This was appreciated. Crew were all very friendly.Darrell B.
It was closed, just dropped the key in the boxsuzanne W.
We rented it drove 2 1/2 hours to Louisville and put 60 $in gas then we got there and there was a lock on trailer we couldn't get it off not even a lock Smith could get it open so a wasted tripWilliam S.
Le client n'a pas laissé de commentaire.anthony B.
I wish every location was as friendly and efficient as this one. Customer service was 120 %Jerry H.
Le client n'a pas laissé de commentaire.OWEN S.
Le client n'a pas laissé de commentaire.Mark E.
Le client n'a pas laissé de commentaire.Cari B.
Need to walk with the customers and look at the truck and sign off. There was a huge dent on the side and I had no way of showing proof before I left the lot.Michael H.
This location had an adequate inventory, quick service, and easy access.jack G.
Le client n'a pas laissé de commentaire.julie K.
Uhaul has to quit overbooking equipment. Great person from Memphis on the customer service phone number able to get me set up for a reservation made 6 weeks before the need date. High marks for the franchisees. Terrible marks for uhaul corporate. Also the online/phone based pickup and drop off is a joke. Had to go inside to do the transaction. Bad marks for corporate and their system.John L.
I have used this location several times, they have always been friendly, courteous, helpful and very accommodating !MICHAEL M.
Truck service light came on. Had to return. Didn't get moved. Had paid movers that I will have to pay again as well as rent another truck. Took along time to get help. Wasted day.ANN S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Ronald N.
Le client n'a pas laissé de commentaire.veronica W.
Seemed very helpful and on timeJOHN J M.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Shawn S.
Everything was greatRuss P.
Le client n'a pas laissé de commentaire.Marc M.
Le client n'a pas laissé de commentaire.renee D.
it was nice not having to deal with 1200 E. Riverside Dr., Evansville, IN. Speedy Oiler, pleasant experience.Kelly B.
Le client n'a pas laissé de commentaire.Ralph R.
Le client n'a pas laissé de commentaire.Tania A.
Le client n'a pas laissé de commentaire.PAULINE H.
Le client n'a pas laissé de commentaire.Noel H.
Le client n'a pas laissé de commentaire.Andrew G.
Le client n'a pas laissé de commentaire.Kyle J.
Explain that a person needs to complete the check in process BEFORE they get out of truck and turn keys in. Employee WAS really good about telling me 2 or 3 times about going to link he sent to my phone to complete or would be a charge. My issue came in here. I have learned through life take a picture of gas and odometer gauge. When I returned truck and parked, I took a picture of those 2 things. I turned keys in the night drop box. Got in my car and went to the link. Then found out I had to be sitting in the teuck while filling out the website to take pic at that exact time. I could not attach the pic I took (the one with the return gas and idometer reading). I caused a scratch in the uhaul. I took pics if it at the time. But no way to attach it to the link. So tell people to go to the link as soon as they park truck and stay in truck to complete it as you can not attach photos from your phone if the gas and odometer and of any incidents to the truck. Especially for people turning truck in after hours. Once they drop that key, they can not complete the turn in process. Will yall please not charge me the fee for not checking the truck in on the link because of this? Yall should make it whereas people can attach photos to the link like I was trying to do and thought I could. That would have made it possible for me to do the check in on link. Until yall able to make that happen please tell people if my situation and to go to kink BEFORE they drop that key, because you cant attach a pic to link. Merci.Lavinia R.
Le client n'a pas laissé de commentaire.RITA D.
Might want to make sure customers lights work before they leave with uhaulChristopher A.
Le client n'a pas laissé de commentaire.Lui antonio-sanc B.
Did not receive my utility dolly and still got charged for it. Very disappointed that I got charged for 3 days when I only had it for two days but I didn't return it on time but paid for 4 days I had it two hours after the time I picked it up but still am being charged for a 3 day rental period. That is stupid so I will probably not be renting from you again.Haleigh S.
make sure previous renter cleans out the interior. I had to sweep and wash down muddy floor.THOMAS M.
Le client n'a pas laissé de commentaire.ROBERT W.
Le client n'a pas laissé de commentaire.Abdul Aziz A.
i will say this on the returning place as well. the trailer was great smooth ride. my only issue is that it leaked and some pf my property was soaked when i reached my destination.Robert S.
Le client n'a pas laissé de commentaire.Ronald H.
Le client n'a pas laissé de commentaire.DARRELL B.
Le client n'a pas laissé de commentaire.albert D.
Le client n'a pas laissé de commentaire.Carrie W.
Le client n'a pas laissé de commentaire.Michael B.
The whole Uhaul experience was awful. From the apathetic attitude of the employees to making me drive out of the way to scam me for billable miles. I will never use Uhaul again...JUSTIN P.
Le client n'a pas laissé de commentaire.Nicole K.
I reserved a trailer for pick up at 1200 E. Riverside Dr. in Evansville, IN. My email confirmation for reservation #26771144 said pick up at 1200 E Riverside. When I went to pick it up, the lady said the trailer I reserved was on St. Joe Ave (Evansville). She was no help at all. I showed her my email with the Riverside Dr confirmation & she kept saying mine was on St. Joe. I wasn't sure if there was more than one on St. Joe. When I asked if it was the one at 2920 N St. Joe she said "I don't know". Absolutely no help at all. I then had to rush to the one on St. Joe because it closed at 4:00 & it was 3:30. The gentleman at the St. Joe location was very friendly & helpful.Joshua W.
The store on Riverside and 41 told my daughter they had plenty of vehicles. I get there at 9am. I'm told there are none available, while I see at least 12 vehicles in the yard. They invoice me for 19,95 $ and send me to another location. I pick up and use vehicle for about 2hours, 34 miles. I noticed my card was charged 63 $! At neither location was a mileage charge ever discussed with me. The mileage charge should be clarified.john H.
Le client n'a pas laissé de commentaire.Gary R.
Le client n'a pas laissé de commentaire.SHAWN W.
Le client n'a pas laissé de commentaire.LONNIE B.
The place was an oil change shop and renting U-Haul was way down on their priority list. I did do most of the work online prior to going to pick up so it was fairly smooth.Robert F.
Le client n'a pas laissé de commentaire.Heather R.
Le client n'a pas laissé de commentaire.KEVIN R.
Le client n'a pas laissé de commentaire.Gayle P.
Le client n'a pas laissé de commentaire.Teri B.
Le client n'a pas laissé de commentaire.MICHAEL F.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.Mark W.
Clean truck windows and sweep out the back of the truck.Jeff H.
Le client n'a pas laissé de commentaire.GORDON S.
Over charged us, after we was asking about the extra day added. Said wouldn't be a extra fee & we still have onejacob W.
Le client n'a pas laissé de commentaire.Kyle K.
They quoted one price.upon handing them my debit card.they charged more.i didn't find out till later. I WILL NEVER DO BUSINESS WITH THEM AGAIN.George A.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Jason S.
Dont park the uhaul's in the mud for customers and expect the cabin to be clean.Joshua W.
Le client n'a pas laissé de commentaire.Samuel H.
Pickup location was a small, but very crowded, Speedy Oil Change mechanic shop that also handles a few U-Haul rentals. Shop was dirty and small, but the workers were very friendly and helpful, despite the high business traffic to which they were attending. The truck we rented was first rate, but the moving blankets we rented were shorted by one because some were just loose and not contained in plastic bags like the others.Rusty P.
Le client n'a pas laissé de commentaire.Derek F.
Le client n'a pas laissé de commentaire.Jon S.
Le client n'a pas laissé de commentaire.Joyce A S.
Do not really have anything to add.Michael M.