The step by step on the app was pretty good and self explanatory. The only confusing part was when it asked me to take pictures of the vehicle. I got stuck and could not figure out how to move forward. After about 5-10 minutes, I hit "back" and was able to proceed after.
Renato P
Speedy Oiler West
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Evansville, IN 47720
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
More easier process for pickup
Taron FIt wasn't the location's fault I had a bad experience. I asked u haul online to change my pickup time, and they did, but they also changed my drop-off time which I did not want to change. Your system should NOT automatically change that. I got called and felt scolded because I could not get the truck back at the hour the system said because the system automatically changed my drop-off time. It ruined my day on what should have been happy moving to a new home. Very disappointed in uhauls app.Maybe with the reminder email or text you should code to include at least those details because I kept 2 other people from getting the truck!!!!
DEBORAH BConsider lowering the mileage charge.
KEVIN Dget the picture taking part better. it took us 1 and a half hours to get it done and that’s only because i had to call you’re office.
Becky A