Évaluations des clients SSS Auto Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de SSS Auto Repair

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Joseph H. le

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I was worried that parking the car where I was told would result in a ticket since it's a pay by box area. As long as I don't get a ticket, I'm completely satisfied and would recommend the service to someone else.

Ryan H. le

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Le client n'a pas laissé de commentaire.

Danielle B. le

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I do not understand the process of u-haul. My record/ identity/background check should have been completed before the day of my rental. It was terrible having to wait for someone to manually check and approve my account at the time of my pick up. This process could have been done in advance or uhaul should have given me an extra hour with the van in exchange for my time to waiting to fill out my info and be approved. I do not understand why I had to re-enter my license info when I did it at the time of my original check out. Parking/leaving my car was not easy and there were no signs indicating where it should be left. This check in process could have been automated and seamless but I left feeling worried and unknown of what charges I might acquire. Please fix. Please allow users to complete as many processes/checks necessary before the check in time. I did not like waiting on the street for some unknown robot or person to approve while I could have done this days before and actually drive the truck I rented at the time I requested. Automate these processes. Thanks.

Scott G. le

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Le client n'a pas laissé de commentaire.

Chelsea E. le

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Le client n'a pas laissé de commentaire.

cody B. le

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- The Uhaul mobile login site kept giving me an error message when I tried to login. It kept saying “something went wrong on our end, try again later.” - The truck windows were so dirty it was hard to see out of them. - On a positive note the man at the desk was very friendly and I really appreciate him.

CAYLIN C. le

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I signed the paperwork for a few around $80 and my account has been charged $130. With no contact or no explanation. We left the Uhaul in the exact same condition that we got it. And the man who helped us get the Uhaul did not explain anything very well at all. Nor have I received any information or contact in regards to the increase in cost. I am extremely upset. We did a same day pickup and return and only drove an hour away and back so I don’t understand what the charge is for.

Frederick R. le

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Le client n'a pas laissé de commentaire.

mckensie B. le

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parking was an issue as the street didn't have parking near the location

Andrew V. le

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Great customer service... easy to pick up and drop off.

Radi A. le

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Le client n'a pas laissé de commentaire.

Zachary R. le

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the opt out model when choosing a moving package sucks. Also, there was no communication that I had to return the furniture cushion blankets, which came in a plastic wrapping that I opened. Because I did not return them I got charged.

Shermaine L. le

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I could go on about this location but bottom line is i was extremely unhappy with Uhaul overall. My reservations was changed three times along with the location less than 24hrs before pick up which put me out of my way knowing that i had a 18hr drive ahead of me. I was being charged twice after i was given a price 23days prior to pick up. Uhaul customer service is the worst and you all don't talk to each other. The first location i picked up the truck took my money and would not take my calls after. The last location i picked up the equipment i had to fight with the manager over the phone and i did not appreciate his tone on the phone either which i made him aware. I have rented from uhaul 4 times prior to this 5th time and had never had this issue. It was problem after problem. I ended up leaving hrs after i initially wanted to leave so i could beat traffic. Yup you got it...because of uhaul i ended up in the same traffic i tried to avoid. Very poor customer service.

Deniz S. le

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Amazing location, Anthony was very helpful! We picked up and dropped off the vehicle with no problem, everything was well maintained.

James G. le

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Nothing to improve really--very easy, smooth, and friendly process for both pickup and return

Andrew F. le

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The parking situation is incredibly difficult for both pick-up and drop-off. There are no designated spaces, and most of the spaces require that you maneuver these large vans/trucks into small/awkward spaces underneath the train viaducts.

Korey C. le

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The mobile check-in was not easy/convenient for the first time. It took way longer than expected and was frustrating. The seats of the truck had dog hair on them.

Michael Z. le

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Location did not properly provide the requested supplies.

Jason A. le

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The cargo van was great but the agent/shop owner made me feel like I was inconveniencing him by renting the van. The mileage and gas were wrong when I was given the keys and he barely cared enough to get off his cell phone.

Christian B. le

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I was on time for my scheduled reservation and waited about 7 minutes for the guy to finish smoking a cigarette. I was just another box to check for him. He was put out, barely gave me any instruction, charged me for things I didn't sign up for, overstated the miles on the truck (when I pulled out of the lot, the odometer changed to 382, my bill started at 380) and the gas in the truck (stated to be 3/8 tank, 1/4 would have been generous), mislead me throughout the process (got a different vehicle than I reserved) and my invoice ended up being about double the reservation amount I agreed to. I wish I there was another available truck rental option.

STEVEN O. le

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Le client n'a pas laissé de commentaire.

Elizabeth G. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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The owner/manager was exceptional. It’s a city location so that inevitably creates challenges. For anyone needing a truck on Chicago’s north side, I would highly recommend.

Bailey E. le

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Le client n'a pas laissé de commentaire.

Shanna N. le

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Le client n'a pas laissé de commentaire.

Azat K. le

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Le client n'a pas laissé de commentaire.

Jonathan B. le

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The owner was able to override my online reservation after I was unable to activate my phone camera on the online app. It’s a crowded location so the return was a bit confusing as to where to park. Equipment was very clean. The only downside was the gas was clearly below the 3/4 tank that I was told we had to be at upon return.

Michael D. le

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Le client n'a pas laissé de commentaire.

Evan L. le

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Le client n'a pas laissé de commentaire.

Gene M. le

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After U haul provided me locations that were all mile away from the numerous locations near where I was they changed my original request to one that of course to a location that was not close to where I was or in a location I was going to go and then try to get a cab back. I ad to call U Haul wait on hold and tell them I am within walking distance of where I was and gave them the name of one which they then moved my drop off to this location. Why is the customer the one that has to work through these details?

KELLY K. le

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Great experience

JOSEPH A. le

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Le client n'a pas laissé de commentaire.

Matt A. le

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PLEASE CREATE AN APP IF YOU WOULD LIKE TO USE AN AUTOMATED SYSTEM. WEBSITE CONTINUALLY CRASHED DURING CHECK-IN CAUSING DELAYS AND ANGER. CMON GUYS