Service, punctuality, equipment were all A+++.
Matthew Shrake
SSS Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chicago, IL 60657
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 5,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Kenny at this location is an amazing professional. Very kind, helpful and efficient. A true customer service professional.
John HartliebMake sure the customer has all the equipment they rented and were depending on for their move at the pick up site. Do not dispatch trucks with very low fuel.
Michelle CarrollWell I was called about 24hrs before my reservation being told I needed to go to another location to pick up the truck, which was very inconvenient. To help, I was told I could pick up the vehicle earlier at 8:30am instead of 10am, but when I got to the location at 8:30am no one was there. I called U Haul and was on hold for 30mins to have the call hang up. The gentleman who got to the location during that time arrived about 8:45-8:50am while I was on the phone and the person who called me the day before didn't specify going into the body shop. Once the call was dropped and I went in to pick up the vehicle the gentleman didn't even ask for my drivers license to verify I was legal to rent the truck or to confirm who I was meaning anyone could have taken my vehicle. I then had to wait for him to clean the vehicle, and by the time I left it was around 9:30am. Two blocks down the way the tire pressure light comes on for both right sided tires. Running late already I stop to put air in them to find the back right tire is leaking air. I called the gentleman at the pick up location, told him what was going on, and went back to switch. By the time I got that vehicle and left the location it was 10am and everything was a hassle. Also, I still never received an email from the updated contract in either case of the day before and from the switch out and that was even after confirming my email three times. Terrible experience. I would not recommend anyone use U Haul. I would rather go through the inconvenience of going out of my way and spending an extra $200 for Enterprise because they are reliable. Now if someone could contact me to maybe make my experience better that would be great, but since returning the vehicle and writing this, I've been on hold and hung up on again. Honestly the worst rental experience I've ever had for any type of vehicle.
Nathan RileyI did not receive the rental on Sheffield Ave. I rented from Peerless Tire on Division Street. I was overcharged $70 and was not given proper gasoline credit. The tank was empty when I picked up the van and I returned it 5/8ths. I have tried to straighten this out for three weeks. I am protesting $130 of this charge.
John Newell