Évaluations des clients Stor It 4 Less

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stor It 4 Less

Cote générale :

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Amanda B.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Le client n'a pas laissé de commentaire.

Joe D.
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Le client n'a pas laissé de commentaire.

Amanda H.
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We had to return the truck before it opened and was not given the correct code. We finally were able to contact someone after 20 minutes

Luis V.
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Le client n'a pas laissé de commentaire.

BRADLY R.
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Yeah Vans are stored in a muddy lot so you track out mud when you leave

Eli J.
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Le client n'a pas laissé de commentaire.

David L.
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Very friendly, helpful manager. Thx!

Marsha H.
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Staff was friendly

Yaneli R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TROY R. | Expérience générale |
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The manager Justin is a cool & honest guy..!!

Shabaac W.
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The truck had debris inside from a previous rental .

KRYSTAL J.
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Le client n'a pas laissé de commentaire.

Michael G.
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Nothing! The guy that helped me was excellent!

Joseph W.
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Le client n'a pas laissé de commentaire.

JUAN M.
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Le client n'a pas laissé de commentaire.

Clifford B.
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Le client n'a pas laissé de commentaire.

DONALD M.
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Nothing further to say in re: Pick-up & Drop-off sites. But, in re: Uhaul CS & Dispatch (schedule & tracking) sites, the CS was less than poor, I'll try to avoid UHaul—- future! This is why: W/assistance of attendant, I returned the 5x8 trlr during regular hours 2-days early, no trouble—-all okay! 3-days later received e-mail that I was past the return deadline. Nobody knew where the trailer was—after many hours, ph-calls & online hrs (& much stress) Uhaul found the trailer. IT WAS AWFUL!

Craig M.
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Great help to turn in trailer after closing hours to ensure contract terms were kept as rented.

MICHAEL DEAN W.
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Le client n'a pas laissé de commentaire.

Daniel A.
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Justin is awesome and the truck was super clean

Ron B.
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Very friendly service and knowledgeable.

Daniel A.
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Justin was awesome!!!

Mary G.
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The back lights didn't work. Our move was rushed because no lights working.

george L.
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When you rent a trailer a spare tire should be part of the package. The person representing Storage 4 less, when asked about adding a spare tire, stated that flats on trailers is very rare. Therefore no spare was available. I will have one on my next rental even if I have to go and buy on. It cost me 3 1/2 hours of down time.

jim M.
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Le client n'a pas laissé de commentaire.

Tabb D.
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Le client n'a pas laissé de commentaire.

Monte H.
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Le client n'a pas laissé de commentaire.

James M.
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Le client n'a pas laissé de commentaire.

MICHAEL B.
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Le client n'a pas laissé de commentaire.

Altha R.
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The representative that assisted me was very calm, polite and very business like. He was interested in taking care of business and getting the customer all set to use the rentals. Thank you, sir, for your assistance and great customer service.

Ramon T.
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All good

Stephanie B.
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Le client n'a pas laissé de commentaire.

GARRICK P.
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In general, the guy came off as generally a good person, but the things I did not like include: (1) While I did show up 30 min late to pick up my truck (from the scheduled pick up), there was no one onsite because only one person works there and he was on a lunch break, so I had to come 40 minutes later to actually pick up the truck. (2) When I went back to pick the auto trailer, while he did hitch it up, he did not instruct, help, or walk me through loading my car until he came up to me after 30 minutes of trying on my own to explain. (3) He forgot to include the dolly inside the truck, so I did not have one to load my items with.

Donald D.
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Le client n'a pas laissé de commentaire.

ELIZABETH M.
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Le client n'a pas laissé de commentaire.

Damian W.
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Le client n'a pas laissé de commentaire.

Bobby A.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

Anita W.
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Le client n'a pas laissé de commentaire.

thomas W.
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Le client n'a pas laissé de commentaire.

Jeffrey P.
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Have the equipment ready. Be open at the correct time. Don't curse at the computer in front of the customer. Act like you want to be there. Provide adequate a/c to the office. Don't be rude to the customer because you forgot to give them the code to the gate. Be presentable... looking like you just finished rebuilding a transmission at 9am is a bad look. Don't tell the customer “you must have done something wrong” when they completed the online ID uplink correctly, but the website isn't working. Uhaul's online experience is shit at best....

Christopher H.
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Forgot the dolly, but we picked it up at another location. Very easy and fast interaction

James P.
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Justin was great and very helpful. The truck was fantastic and a perfect fit for our needs, thanks.

Rosie J.
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Make sure your equipment (trailers) are properly maintained and in safe working condition. Had I not been insisted about the tail lights on the trailer they attached to the truck, I would have once again make a 21 hour trip with no tail lights again, which is highly dangerous. So they ended up switching the trails out but they didn't take the previous reservation name off, so they did not want to remove the trailer in Las Vegas because it had another person's name on the reservation. We were held up for almost 3 hours, putting us behind schedule.

COREY ALEXANDER P.
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Le client n'a pas laissé de commentaire.

MUHAMMAD S.
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Wear a mask, the guy who served me was not wearing a mask even though it is mandated by the state (TX) governor and city authorities.

Michael D.
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Le client n'a pas laissé de commentaire.

William H.
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Le client n'a pas laissé de commentaire.

RAMON M.
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Le client n'a pas laissé de commentaire.

DEBORAH H.
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Your staff is awesome, friendly,and very informative. Enjoyed doing business with you.

Donna W.
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Excellent customer service. Super friendly and helpful. Clean facility.

Kenneth L.
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Le client n'a pas laissé de commentaire.

Joel C.
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Improve office facilities. Though the employees were very helpful, they were not wearing face coverings, in spite of the governor's order.

BERTHA J.
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The guy with the long hair saved the day. We had gone to a different Uhaul location on Thompson Rd in Rosenburg Tx n they were no help even though we had a reservation. This other guy at the Minonite Rd location saved the day. 10 stars if I could give him.

William K.
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Rude had to wait and watch him eat his breakfast. Talking to me with a mouth of food. Another customer came in he asked what he needed and the customer said a storage unit. So after he printed the contract I signed it. And than he told me to wait in my truck that he had to wait on the other customer the contract was printed at 11:09 am. I seen the other cust leave after sitting in my truck for another 10 minutes I went to the front door and he lock himself inside of the building. I went back and sat in my truck for 10 more minutes he finally came out on the phone he stopped and blew his nose using his fingers to hold on nostril and blew snot on the ground and repeated to do the same on the other side of his nose and than wiped his left hand on his pants. Really with the virus we have going on. My wife was sick to her stomach he finally dragged the pull dolly up by the safety chain with the tongue of the trailer digging into the muddy ground the dolly light plug it was all muddy Had to clean to plug it in. Than he pulled the wrong tow dolly up and told me to just take it I refused and wanted him to change the paperwork. I followed him into the office he had to call someone to tell him what to do he could not print out another contract. Who ever he was talking to on the phone said he would email me the correct contract and he did. So after a hour and 17 minutes I was able to leave. I had to watch a YouTube video when I got home because he did not show me how to use it. When he called to get my contract properly filled out with the correct information he told the person I just did the contract 10 minutes ago witch was not true it was over a hour ago. If the person who sent me the email would look at the time he sent it and the time the original contract was printed he'll see that the statement about 10 minutes was not correct. The location is great the trailer they use for a office is very nasty dirty smelled like mildew and he never did wash his snotty hands. Very bad experience. Oh I did reserve the tow dolly ahead of time thought that would save me some time boy was I wrong. Location needs customer service and have better personal hygiene. Best of wishes for this location

Jason R.
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Overall, this was not as easy as I thought it would be.

Kevin M.
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Le client n'a pas laissé de commentaire.

dovran O.
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Le client n'a pas laissé de commentaire.

Celyna D.
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Let customers know what they are not renting out before they reserve and get there and they can't rent it out!

Donald F.
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Le client n'a pas laissé de commentaire.

THOMAS Q.
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Le client n'a pas laissé de commentaire.

JOSE R.
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Very good service

charles O.
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The tires were muddy , probably from the large hole in the parking area.

Terrance W.
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The property owner needs to add rock or concrete to the load and unload area. I have to drive through mud everytime to pick up equipment.

RUSTY JACK C.
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Other then the muddy field I had to go into to get the trailer and got stuck 2 times, it was ok. The drop off place was great and friendly

ryan B.
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Le client n'a pas laissé de commentaire.

Harvey J.
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Justin was of great help , I had a very good experience at this location I will definitely rent again. Thank you

Sylvia J.
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Le client n'a pas laissé de commentaire.

Gene H.
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The person who is helping or giving the service must in first place: -give full attention to client - If clients greets please greet back. We greeted but he did not answer back. .otherwise everything else was good.

Bryan K.
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Le client n'a pas laissé de commentaire.

Jerry T.
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Le client n'a pas laissé de commentaire.

Kenneth P.
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Le client n'a pas laissé de commentaire.

suat N.
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The guy was very helpful

Curtis C.
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Put gravel down or pave the lot where the trailers are kept. It was a muddy mess.

James H.
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Le client n'a pas laissé de commentaire.

Alicia A.
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Le client n'a pas laissé de commentaire.

irin T.
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The store wasn't open at 9: 00 am. The store operator was rude. When I return the trailer the store operator was to busy witching YouTube. I had to unhook the trailer my self.

Jimmy T.
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Le client n'a pas laissé de commentaire.

Shiraz H.
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Very bad attitude of the person working

Bruno S.
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Profesional

Joey W.
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Le client n'a pas laissé de commentaire.

Chris M.
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Le client n'a pas laissé de commentaire.

Audley R.
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Le client n'a pas laissé de commentaire.

James M.
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Le client n'a pas laissé de commentaire.

Melissa V.
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Great service! Thanks!

Robert L.
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Le client n'a pas laissé de commentaire.

Alexandra S.
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Justin is the Boom.Com Thank you for helping us out

Gary K.
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Le client n'a pas laissé de commentaire.

John N.
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Le client n'a pas laissé de commentaire.

Chris O.
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Le client n'a pas laissé de commentaire.

Jean V.
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The man was very helpful and friendly!

Andre F.
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Le client n'a pas laissé de commentaire.

Joey W.
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Le client n'a pas laissé de commentaire.

Kenneth J.
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We were very appreciative that Justin stayed late to accommodate our needs.

stacy C.
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Le client n'a pas laissé de commentaire.

Barry F.
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absolutely awesome and perfect

Steven M.
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Overall great experience

davis D.
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Great service

Andre G.
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Le client n'a pas laissé de commentaire.

Millard T.
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See above comments

Kayla S.
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Le client n'a pas laissé de commentaire.

LAURA J. | Réservation |
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The gentleman helping me was very kind and thorough when helping me pick the right size unit. He also honored the first month free with a truck rental from online that they normally don’t do.

Cameron A. | Réservation |
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Wonderful place

BRIAN M. | Expérience générale |
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A very nice place with friendly staff. I was always very happy with the staff response.

Sukenna S. | Réservation |
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Could have cleaned out better. I know it’s a storage but at least spray down old bugs. Other than that management is really nice and helpful.

Janice G. | Réservation |
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None

ESTANISLADO R. | Expérience générale |
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Thanks so much! We will use this company again if ever need be. Thanks again!

Vicki P. | Expérience générale |
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Great people ... great storage unit

ERNESTO R. | Expérience générale |
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Very happy with facility. Great managment!! Thank you , Justin!😀

Non reviews have been submitted for this location.

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