Le client n'a pas laissé de commentaire.glenn N.
Customer Reviews for Stor It 4 Less
(U-Haul Neighborhood Dealer)
Pour nous contacter
Rosenberg, TX 77469
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 2 h pm
- DimancheDe 9 h am à 1 h pm
Heures d'ouverture spéciales
- 12/24/2022 - 12/25/2022: Fermé
- 1/1/2023 - 1/2/2023: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There were issues with picking our trucks up before the location opened, however, that was not this location's fault (website issues) and they were great about helping us with the difficulties that ensued. This is the second time we have rented trucks from this location and I would definitely recommend using them in the future.Natasha M.
Le client n'a pas laissé de commentaire.Ashley J.
I did the return checking online with success but did not receive a return email conformation. It would be nice to receive something for verification.Brian F.
Le client n'a pas laissé de commentaire.Antonio G.
Communication with carrier was nonexistent, no help no communication. I will never p/u Or recommend Thrift Restorations. Also, there was poor and unprofessional action from a male scheduling manager when there was confusion about the AT dispatching. I forgot his name because he called me while driving. He basically said I was lying about the AT being complimentary and he he will call the cops and report stolen. I would like to file a formal complaint against this manager, who clearly needs more training in customer service and professional etiquette!TONYA S.
These people are crooks and rent busted fucking vehicles then try to charge you for it. Not recommended to anyone.Troy H.
Thanks so much, for be helpfull.OLGE T. | Expérience générale
Truck was filthy inside and out - uhaul "admin fees for tolls is excessive at $1 per 0,67 toll - I should have been given the option to attach my toll tag account so the tolls could be directly deducted from my account instead of paying more than a 100 % markup for something that required -0- effort by Uhaul staff.Suellen S.
It took him 45 mins to hook up auto transporter. My appointment was at 9am the guy pulled in at 9am.Vicky G.
I was disappointed with this location. I was set back from my schedule because of keys. The messed up my entire day. Later for moving and late for my job I font think I would ever go to this Rosenberg location. It was very frustratingJoann V.
The van was nice. The grounds not so much. Nice guy. Over all goodKevin Z.
Le client n'a pas laissé de commentaire.Fidelis O.
Le client n'a pas laissé de commentaire.Jaden P.
Le client n'a pas laissé de commentaire.alvaro R.
Le client n'a pas laissé de commentaire.CARLOS L.
I love U-Haul 100 %reynaldo A.
Le client n'a pas laissé de commentaire.carlos B.
Employee arrived after 9AM opening time to open office and gate, delaying plans, but otherwise was smooth operation. Vehicle was very clean, and no hassles. Parking lot of facility was muddy though requiring stepping in muddy puddles to get into the vehicle, which required cleaning before return to avoid paying $25 cleaning fee advertised on vehicle and app if not returned in clean condition. Would recommend concrete lot or pouring more gravel as an upgrade.Christopher C.
Chris at this location was very courteous, however the truck has some transmission issues. The truck made a lot of noise when shifting especially climbing hills. It made the trip difficult and very long. It took us about 2 days and a half to get from Houston, TX to Waterloo, IA.Tina A.
Truck barely wanted to start, brakes barely work, truck old and in need of maintenance. Truck not ready at 8am reservation time, no equipment reserved in truck, had to wait for office to open to get needed equipment. kept on hold with customer service for almost an hour. Will not ever use uhaul again, would rather pay extra money for better service and more reliable truck.Phillip J.
Le client n'a pas laissé de commentaire.Luis V.
Le client n'a pas laissé de commentaire.Bridget D.
Le client n'a pas laissé de commentaire.Bill M.
Great service!R Lee I.
Le client n'a pas laissé de commentaire.Linda C.
Keep doing what you're doing, if it ain't broke don't fix itJohn U.
Chris was very helpful and accommodating. Somehow my original reservation was canceled and Chris was able to provide a larger truck and honored the price of my original reservation.Candice M.
Properly maintain equipment prior to giving to customers. A $50 credit for an inconvenience is insulting.Zoe R.
The staff was absolutely the best. The vehicle was clean and ran well except the battery went dead on me and then the engine light was on. I literally only drove it a total of 9 miles. Other than that I would definitely recommend going to this placetanisha H.
Waited over an hour trying to get the app to work, ended up just having the office help when they opened. It would have been easier to just do it in person.William L.
The process for renting and returning went very smoothly. The truck was clean. I had reserved 24 furniture blankets but only 10 were in stock and the furniture dolly I reserved was not available either. We made due, no big deal. My only real complaint is the location. It is very tight and nowhere to park a car or even safely drop someone off who is getting the truck. It is on a very busy road with little to no room to drop off and turn around. The business end of things went very well. Merci!Amy B.
Overall, the truck was clean, but when I used the wipers, they had small sticks from a tree under them. Not sure how that can even happen, but it did. The check-out guy was friendly and polite. Explained everything about renting the truck.Stuart N.
Le client n'a pas laissé de commentaire.Roger M.
When using the mobile app to pick up vehicles, my suggestion is to let the customer know ahead of time that they will need an additional form of ID and a copy of the lease contract. My contract was on my phone so I couldn't take a picture and i don't carry a passport with me nor did anyone ask for my employer information to verify. Otherwise, it was a smooth process.James M.
Le client n'a pas laissé de commentaire.Brandi D.
Le client n'a pas laissé de commentaire.Timothy S.
Fast and easy to deal with. Thank youtag M.
Le client n'a pas laissé de commentaire.Guillermo H.
Le client n'a pas laissé de commentaire.nana A.
Le client n'a pas laissé de commentaire.Gabriel P.
Have used UHaul for years. U keep getting better. First class.paul D.
Le client n'a pas laissé de commentaire.MICHAEL J.
Each visit has been slow responding and inaccurateDoretha D.
Quick, easy and efficient. I dropped it off adter hours, they made it easy. Great guys!Grreg F.
1 tire is to low air.Christian D.
Le client n'a pas laissé de commentaire.Andrew D.
At the time the trailer was dropped off there wasn't anyone available. The location was clean and well keptDonald F.
Truck A/C didn't work well. Truck was leaking rain into the cabin. Truck had a TPMS light with warning of tire low pressure sign onRohit B.
No commentgloria B.
Le client n'a pas laissé de commentaire.CARMEN S.
The van was not cleaned, the tire indicator was on and stayed on even after we put air on the tires.Eli E.
Le client n'a pas laissé de commentaire.KARLA R.
Le client n'a pas laissé de commentaire.Stephanie S.
Have a helpful representative who's not trying to scam a first time for paying all the extra miles for an out of town move that should have been a one way move and honest quotes.Tamrey B.
Gentleman was awesome and courteous.Melba G.
Trailer was dirty and 2 clearance lights were not working.BRUCE D.
Can't think of anything ThanksLee I.
Location was excelleÃ±tBarbara M.
Le client n'a pas laissé de commentaire.Denise N.
Create a drop off form for when there are no personnel on weekends or after office hour.steven M.
The best storage facility around. I would highly recommend it to anyone looking for storage. Prices are reasonable or far better than most.ed b. | Expérience générale
I love this location. The staff is friendly and the equipment is always in great condition.rosa H.
Le client n'a pas laissé de commentaire.Will S.
Keep up the great workErnest B.
Le client n'a pas laissé de commentaire.Angela D.
Reported that truck had an exhaust leak. Was told that it had been reported by previous users.reginald G.
Le client n'a pas laissé de commentaire.Sarah B.
The trucks passenger side mirror was broke, where it was wrecked. The inside was dirty with animal hair. I had to go to 3 different uhaul to get what I reserved. Truck ac would stop working if you get up to 60 mph.Vicky G.
Hard to say...your service was great. Just keep up with the helpful service.marie R.
Le client n'a pas laissé de commentaire.Susan R.
Le client n'a pas laissé de commentaire.Dennis U.
Le client n'a pas laissé de commentaire.Don W.
The staff was very informative, prompt and helpful in my rental. I was impressed at how everything was handled in a timely manner to my needs. I appreciate that.Elida C.
Le client n'a pas laissé de commentaire.Glenn T.
Le client n'a pas laissé de commentaire.piyar I.
Le client n'a pas laissé de commentaire.Erika T.
Le client n'a pas laissé de commentaire.Roy K.
Le client n'a pas laissé de commentaire.Kelly Y.
Le client n'a pas laissé de commentaire.Weiwei H.
Le client n'a pas laissé de commentaire.rosa H.
Cap was awesome! He managed to fix my reservation and mileage the morning before pick up. Hats off to Cap! Thank you!Robert S.
I always have problems with the return of the truck so frustratingValerie S.
Le client n'a pas laissé de commentaire.Hoe V.
Le client n'a pas laissé de commentaire.Barry W.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.Thomas K.
Le client n'a pas laissé de commentaire.John B.
Easy pick up and drop off. Great location.Richard M.
WAS CHARGED $131 WHEN MY RECEIPT SAID $78Cindy W.
Have the UHaul website accurately reflect the equipment available at the selected store.John H.
Le client n'a pas laissé de commentaire.Valerie S.
I recommend.William A.
Improve the billing system as I was only usedo only 9 miles but you have charged 20 miles.Asim H.
Service was great. Staff was very cordial and helpful. Seems he may need additional help on busy days.Glenda A.
Le client n'a pas laissé de commentaire.Frank E.
Le client n'a pas laissé de commentaire.Bennett W.
Le client n'a pas laissé de commentaire.Mahesh M.
I had 1 day to return my truck and I turned it in the same day I picked it up and this location charged me extra saying I dropped it off the next day. If the guy who I turned the key into wasn't running his mouth maybe he could've processed my stuff right away (I asked him did I need to do anything else and he said no) I'm so glad I had proof of when I dropped it off with the time and date because if not I would be out of money for them not doing they're job. Tiffany in corporate was awesome and got my refund processed right away. Make sure you get paperwork of when you turn your key in!Orlando D.
Le client n'a pas laissé de commentaire.JESSE C.
The trailer, as rental units often have, had some dings and dents, but it functioned as needed. My biggest complaint is with UHaul online. Inventory was not correct. Days available was not correct. It took several tries at the location to actually rent the trailer due to online not being accurate. The staff worked very hard to get it right for me, but it took over an hour. Fix the online stuff!Albert H.
Le client n'a pas laissé de commentaire.Vicki P. | Expérience générale
Le client n'a pas laissé de commentaire.Brent P. | Expérience générale
owner is very nice, always walking around ready to help.Joseph S. | Expérience générale
I appreciate all the convenience accessibility of this location thanks a againMARK B. | Expérience générale
Tab (owner) and Justin were great! Highly recommended storage facility!Jane M. | Expérience générale
Le client n'a pas laissé de commentaire.Yaneli R. | Expérience générale
The manager Justin is a cool & honest guy..!!TROY R. | Expérience générale
The gentleman helping me was very kind and thorough when helping me pick the right size unit. He also honored the first month free with a truck rental from online that they normally don't do.LAURA J. | Réservation
Wonderful placeCameron A. | Réservation
A very nice place with friendly staff. I was always very happy with the staff response.BRIAN M. | Expérience générale
Could have cleaned out better. I know it's a storage but at least spray down old bugs. Other than that management is really nice and helpful.Sukenna S. | Réservation
AucunJanice G. | Réservation
Thanks so much! We will use this company again if ever need be. Merci encore!ESTANISLADO R. | Expérience générale
Great people ... great storage unitVicki P. | Expérience générale
Very happy with facility. Great managment!! Thank you , Justin!ERNESTO R. | Expérience générale
I ended up not using the storage unit. But the representative canceled my reservation gracefully and it was easy to contact him.Privacy R. | Premières impressions
Mr Tab whom runs the facility at this location is awesome. This facility would have been great but currently decided to wait on getting a space at this time. ThanksPrivacy R. | Premières impressions
Although I did not use this location they were very helpful and courteous.Privacy R. | Premières impressions
Easy to access with VERY accommodating owners. Moving sucks, but the man who owns this place made getting my belongings into storage much less stressful!Privacy R. | Premières impressions
Very friendly service. We reserved this as back-up storage and ended up not needing it. Merci.Privacy R. | Premières impressions
Very pleasant!Privacy R. | Premières impressions
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