Very friendly, helpful and quick. Always have a great experience renting from this location. The contrast with renting from Keele St a few days before was extreme.
John B.
Customer Reviews for Sukhi Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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An open-style trailer was okay for our purposes but a 4x8 closed was the desired product- I can't understand why there aren't more available when there obviously significant demand, I'm sure uhaul and it's dealers are losing out on business. That said, this location and the staff I dealt with were very professional
Mark T.The rep at that location was so friendly and helpful!! Would rent again from here for sure!!
SHARON K.This location is becoming my favorite!
LAWRENCEJ S.Everyone was very friendly and professional, it was very refreshing.
Christian H.The easiest part of moving
Evangelos T.I made an online reservation at my location of preference (320 Queen St E, Toronto, ON M5A 1S8) at a walking distance near my house, but I was redirected to a different pickup location 15 min prior to my reservation start time. This new location was a 20 min drive from my house, which cost me extra time and money to pickup the truck. If you guys make no effort to secure a vehicle for customers that reserve online, I don't see the point of making online reservations and scheduling moving based on that reservation. I had already booked the moving elevators at different condos, so I had no choice but to pick up the truck at the new location, where I had to take an Uber to get to. Please enhance your reservation policy so that there aren't other customers that have to go through the inconvenience that I experienced.
Mu Sung K.The young man who assisted me was friendly, polite and helpful!
Felicia M.The staff at this location were absolutely phenomenal today. Such a pleasure to speak with, and so helpful!
Marko C.The staff person was knowledgeable and very helpful. He made my stressful day vey calming. He was also very helpful assisting me in figuring out how much the bill would be and put my mind at ease!!!
Raylene P.overall, good experience. Stuff was polite and helpful
Zeljko V.I had previously had a booking for the same time at the Gerrard St location in downtown Toronto. When I went to pick up my vehicle the place was closed and I had to call a number they left on the door. They told me that they had lost the keys to the vehicle I was supposed to take the day before, failed to notify me or arrange an alternate vehicle. Told me to call the 1 800 number and then hung up. Was fortunate that I was able to secure a booking at the greenwood location where the service was great.
Lawrence S.Trouble free... maybe a bit more light in the yard for dropping off at night...
Ian G.Very friendly customer service at both pick up and drop off.
Robin P.You need a larger fleet of cargo trucks throughout central Toronto generally.
Sam J.After hours drop off, so I can't really comment on the staff. The location had lots of space for parking, but was a bit disorganized.
Sean M.The van had lots of dirt on the floor. A sweep would have helped a lot
Lori K.Trailer could have been swept clean before renting it. I swept it after I was finished. Service was very friendly here.
Paul H.Don't charge me an additional day unnecessarily as a cash grab, very frustrating.
matt F.Booking agent fantastic
MICHAEL K.VERY TIGHT parking for Backing up trailer
adam K.The U-Haul booking system is unreliable. I wasn't booked at 318 Greenwood Avenue but 219 Gerard street east. When I first arrived at 219 Gerard St East, no one was there. So I called and the man picked up the phone and checked my reservation number: 24624428. He told me to go to 318 Greenwood Avenue because they run out of 10-foot trucks. The thing is I called to check everything the week before my pick up and nothing has flagged to me. Besides, I don't get any emails about changing locations. In the end, I've no choice but to go to 318 Greenwood Avenue by Uber as I don't have a car.
Yin-Ping C.There were a bunch of hidden costs, I'll make sure to make sure everyone I know stays away from you scam artists
Benjamin N.The gentleman who looked after us was friendly, efficient and accommodating.
Peter G.Excellent customer service, very professional and polite
Jeffrey R.I love picking up from this place. No bullshit - fast service and they are always helpful and friendly !
DARIN S.Friendly and helpful staff, great experience
Chris E.Better than most other locations I've been to. Merci encore.
Kyuyun K.Ensure the rented vehicle is where it's supposed to be! I showed up and there was nothing available for me and after 30 min i had to bike to another location. It was awful.
Timothy V.The guy I dealt with was such a pleasant surprise. I'm used to terrible and slow service. I forget his name but he actually cared about the service he was giving and was super helpful. I would 100 % recommend this location to a friend.
Gregory O.Great experience
Jason S.There was someone at the location at 7:30, so I was able to take the vehicle for my use before 8am. As a result, I returned it earlier than planned (ie at about 3pm instead of 8am the next day), and an individual who was waiting for a vehicle took mine. The staff were very helpful and quick with check-in and check-out.
Glenwood I.The truck was missing the dollies and blankets I ordered and paid for, but I found them (except for the appliance dolly) sitting in the open in the parking lot, fortunately, so retrieved them before I left. My biggest problem was with head office, who charged me for a full tank of gas even though the tank was only 1/4 full when I picked up the truck. Still trying to resolve this, but not an issue with this location specifically.
Ian T.Original booking for 9am on Saturday was cancelled and we had to rebook for 2pm. Truck was almost 1 hour late, which impacted our moving plans significantly.
Rebekah L.I've rented here a few times and the guys are great. Easy to deal with.
Warren C.Sukhi and Mohammed were extremely friendly and helpful. The pick up and return process was very simple and they made me feel at ease with the rental.
Edward N.We tried several locations to drop off the trailer. They seemed pretty unsafe. We tried parliament street , gerrard street and 2 others. Was told to just leave it in an alley with no lock and they would get to it later. We didn't trust them so we kept looking untill we found 318 greenwood. Uhaul should have a minimum standard for all locations. I took photos of a couple of locations if you are interested.
robert M.Please contact me to file a complaint
eric T.I will rent from uhaul again. Thanks.
Larry C.This is a great rental location. Tremendous folks who are friendly, professional and a pleasure to do business with.
EUGENE WILLARD R.All went well, excellent van, courteous service.
Jeff R.Real people. Well appreciated. Thanks to Mohammed. 6.23.22
jean B.Staff was friendly, pick-up and drop-off was easy, The actual U-haul truck was as per usual very helpful asnd crucial for my move
DARREN L.I especially liked the fact that they were open on Sunday for pick up and made the return of the vehicle on Sunday evening seamless. Merci.
Janet S.Staff was extremely friendly and helpful bidding both pick up and drop off.
Edward N.The store gave me less then a quater tank and when I returned t back with same level, thy chared me 65 $ of gaz fee claiming the tanks was not a quater. Highway robbery !
Jean-Philippe A.The guy was rude and does not know what he was doing! We tried to call the site and they did not pick up the phone several times and when they did, they told us that the U-Haul we reserved was not available and asked us to call the head office.. Anyway, we showed up and there is a UHaul sitting in the garage (that was reserved for us!!) Then he wanted to charge us again in person, even though we have provided our credit card information online and should be charged through the online booking system. Also, he did not give us the utility dolly we ordered online and we were still charged with the extra dolly rental fee. Overall, it was just a HUGE MESS!
Jason G.Guy tried to overcharge me for fuel. Truck was on a slope, I told him to move it on to flat - sure enough fuel indicator moved to correct spot. I was also supposed to pick up truck from a differnet location. Uhaul changed location 2 hrs before i was due to pick up truck. very disappointing. Brakes not good.
Tim M.You need to seriously improve your booking software - the app shows a different location in the same booking - Also the software allows to book multiple bookings at same time at same location.
Alok L.Everything was great other than us getting a different truck than requested because the other driver didn't return it in time
Kyle T.Friendly group, accommodating. Nothing negative to say at all.
Kenneth W.My review is not of the location; it is of Uhaul. I was not satisfied with the booking process, nor with the online experience. I think the location and the dealer were probably fine, but because he too had to deal with the online Uhaul platform, it created frustration for both of us. I have yet to receive a receipt of my transaction from Uhaul. The dealer, who was willing to give me a printed copy was unable to do so because he couldn't pull up my contract. Something is grossly dysfunctional with the online system which shows up in both booking and billing. I wasn't confident that there would even be a can available for me when I showed up that morning. The Uhaul guarantee is certainly not a guarantee. Yes, you give $50 if the van isn't available but, c'mon, when it's moving day, you need a vehicle, not $50. It's hard to recommend Uhaul based on this experience.
Douglas M.Very friendly.
Michael M.Very easy to work with.
Tammy C.The UHaul outlet is great all around. The website however isn't working well for us recently. Not sure why. When you try to edit the reservation, like changing times, or adding insurance. It just cycles back to the 2- step verification when you try to edit. Fixing this issue would really help your clients and also your staff.
Toby M.Excellent service , great staff and well maintained equipment.
Jonathon K.