Customer Reviews for Sunbrite Supply
(Concessionnaire U-Haul dans le voisinage)

382 évaluations

180 Industrial Park Cir B NE   Lawrenceville, GA 30046

(770) 962-7466

Heures d'ouverture de l'établissement

  • Lun : 9h am à 4h30 pm
  • Mar - ven : 9h am à 4h pm
  • Sam : 9h am à 2h pm
  • Dim : 10h am à 2h pm
Heures d'ouverture spéciales
  • 12/24/2021: 9h00 am à 2h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(770) 962-7466

180 Industrial Park Cir B NE
Lawrenceville, GA 30046

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 9h am à 4h30 pm
  • Mar - ven : 9h am à 4h pm
  • Sam : 9h am à 2h pm
  • Dim : 10h am à 2h pm
Heures d'ouverture spéciales
  • 12/24/2021: 9h00 am à 2h00 pm
  • 12/25/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

The truck was dirty and no gas. The weather striping on the drivers door was completely falling off and it was dangerous to drive. This truck should not be in the fleet. It drove and had heat, period. I will never use your company again.

William A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
1

Have all the equipment requested and be open and honest in dealing with customer. I came by the day before to make sure all was in order and he assured me it was. I told him I would be there on Friday on time and he said fine. I arrived and had to call him and I specifically ask for in person check in. He was disrespectful and when he finally arrived did even address me. NEVER again and will share with my friends.

BENJAMIN H. 
Évaluation :
1

Truck was there....keys were not. Was an hour late getting truck....I had movers waiting...cost me 150 $.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cardenas G. 
Évaluation :
5

great service quick and easy check out and return

CHRISTINA B. 
Évaluation :
5

Should keep dolly's and straps readily available for each truck.

JANICE L. 
Évaluation :
1

Equipment was not available, employees were extremely rude and agressive, and the truck had the check engine light on, no staff knew anything about uhaul and had to call another location to figure out what was happening. Told multiple time that uhaul is not their responsibility.

Ishaan P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ralph P. 
Évaluation :
5

There was trash still present in vehicle from pervious renters. Truck has very bad vibration in front end at highway speeds. Trucks Air conditioning system no operating correctly. Blowing hot air. Other than that experience was great!!

TIMOTHY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael K. 
Évaluation :
1

Someone still hasn't call me in regards to my rental. I rented a uhaul and they rented a truck knowing it wasn't serviced properly. Not only did I get to my location and the truck wouldn't start back up. No one came to change battery until 1:30a in morning. The drop off location was closed and I had to pay movers by the hour. Which led into another day and having to find new movers. And having to at them by the hour. Then the truck power steering as well as the brakes started giving us more issues. No one called to say anything. I spoke to someone and they said to keep truck extra day. But that doesn't help the situation. Then after return they still charged my card for the charges and charged an extra 13 $-14 If no one calls me I am going to go to small claims court

MONKIA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
2

My reservation was for 10 AM and when I arrived at the location there was a sign indicating that the location will be open at 11 AM. I ended up calling the number on the door and someone on the phone assisted me, however I had to hook up the trailer by myself with no assistance from U-Haul personnel

Lennox B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
3

Limited parking spaces for large trucks

Ruben J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
5

The truck has a smell. Maybe moth balls but other then that always have done business with this location

MICHELLE S. 
Évaluation :
2

I specifically asked for this location to pick up my truck. When I got there my truck was not there. They gave me a location to go pickup the truck. When I got there my truck was not there and it was a car wash. I went back to this location and now they told me I had to goto a location over 20 miles away and this out me an hour and a half behind schedule.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josue R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NOLAN C. 
Évaluation :
2

There was no signage whatsoever outside the building to show that is was sunbrite supply company. I only found it because of the other usual equipment parked in the lot.

Joshua C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jeff C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMMY R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GUSTAVO F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

I see that you have to check the gage of the gas before every rental.

hilgama D. 
Évaluation :
2

Got there no one there though I had a 9:30 appt to pick it up called the number had to leave a message they finally called back asked if I'd consider another location we could not he did finally Show up and was helpful

Loyce J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRYSTAL G. 
Évaluation :
1

I had a the worst experience with Uhal from your customer service line. Hung up by your system 3 time and a 2 hr wait... no resolution My Drop off location changed 3 time... I reserved a storage unit.. wasn't available when I arrived I was supposed 2 have a 30 day free unit, instead I had 2 go to somewhere else and pay 147,00 $ for 2 weeks.. Now I was charged 168 for a late return after standing in line for 1hr.. to learn my drop off location changed..

PAUL H. 
Évaluation :
5

Everything was great

GUSTAVO B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RADHAMES T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tanisha P. 
Évaluation :
1

I have already reported the incident to U-Haul. Please note, at one point, I called 911

CATHERINE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARNELL A. 
Évaluation :
1

You really need to consider what businesses like this are doing to your brand. It is very damaging. If you are looking to provide quality service to your customers, then you need to reconsider your partnership with this business

Alexis T. 
Évaluation :
5

Service was good, all done over the phone. Person was very friendly and helpful. Would recommend again

Mark B. 
Évaluation :
3

Fix the smelly garbage

Shiu Kai T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYUNGSUN H. 
Évaluation :
3

Truck wasn't at the location when I got there, didn't get the hand truck I rented

ALISHA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Long L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DIDIER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANETTE A. 
Évaluation :
1

Record the correct beginning coverage, ensure that someone is onsite, I was charged 3 times for one transaction no acceptable.

Lakisha D. 
Évaluation :
5

It was very good but if it would be good if it was cleaner

Juan G. 
Évaluation :
5

I had a great experience. I spoke with Robin when I picked up the vehicle and with a gentleman after I dropped it off. Both were very friendly, kind, and helpful. I will definitely rent from here again when I next need a moving truck. Thanks!!

JENNIFER F. 
Évaluation :
3

The gentleman at Sunbrite Supply had to sweep the back of the truck as it appeared that it had not been cleaned between rentals. He was very personable and helpful. The check oil light came on within the first mile of driving and the check engine light came on during the move. However, I did not have any issues with the actual operation of the truck.

DAVID F. 
Évaluation :
5

Great & friendly customer service..I will definitely use this location again!

TERESA B. 
Évaluation :
5

awesome contactless pick up great and easy costomer service was very helpful and it was overall the best experience was on the way to pick up my car with the uhual tow dolly in 5 mins

joshua B. 
Évaluation :
2

Really disappointed that no one was at the facility. I will use an full service location next time.

jeffrey S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

YOLANDA W. 
Évaluation :
1

When I arrived at the location to pick up my 17-footer U-Haul I was directed to go to another location to pick up the truck which I did that was a minor inconvenience also my credit card was charged 85 $but the total price came out for 62 dollars

ANTHONY C. 
Évaluation :
3

Your phone app is the lousiest one I've ever used. The app crashes all the time I attempted to check in my rental for 40 minutes. Stayed on hold for 20 minutes. Lousy experience

Chong X. 
Évaluation :
2

Only problem I had with this location is that I wasn't able to get my cash refund at location. Was a big inconvenience to have to drive to another location to receive deposit after I was already being inconvenienced! My original drop off location didn't except truck and sent me to this drop off location and I then was sent to a third location to receive deposit!

Anthony W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob M. 
Évaluation :
4

The turn signals were not functional!

IAN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TODD C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelo S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott H. 
Évaluation :
3

This is my second U-Haul I rented with in a 2 week period and when I placed my order for a hand truck and dollied on the website it was in my cart. When I actually went to go pick up my truck the accessories were not on my order. A-1 mini storage was able to accommodate me but this U-Haul location was closed so I couldn't get the hand truck anyway. The app was easy to use once I got it going and the customer service I received was very helpful.

Michele M. 
Évaluation :
3

Be on time I had a reservation at 10am and the guy at Sunbrite Supplywas 20 mins late which put me behind Schedule!

Sabrina G. 
Évaluation :
3

Ensure the truck cab is clean. The cup holders were sticky and dirty from old spilled fluids and other trash.

Vernina B. 
Évaluation :
2

Be timely with what you promised, vehicle, contact information you needed, and the contract.

Majorica B. 
Évaluation :
1

The truck was not available at the time promised we had to wait for someone to come and inspect the truck from another location . The trucks transmission did not shift properly. There was so much play in the steering that it was difficult keep it between the lines on the highway. It rode very rough like the tires were out of balance. Very dissappointed in service and vehicle.

bobby D. 
Évaluation :
1

Had the truck and extra day because my apartment was not ready when they said it would be in the location called in harassed me several times as well as text me which is not professional and said they were going to call and report the truck stolen

JUSTIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YUTA K. 
Évaluation :
1

I accidentally locked the keys in the truck at the drop off location. I called the office to let them know that I was dropping the truck off and had locked the keys inside. I was lied to by two representatives at this location. First lie I was told by the lady on the phone was that the guy coming to check the truck in would take care of it. When he showed up he said there was nothing he could do. He then proceeded to tell me the second lie which was that, as long as I had insurance/road side assistance they would come out at no cost to me and retrieve the key. Neither were true, I was charged for the service even though I had the roadside/insurance. In addition to all of this I had ordered a dolly to go with the truck, there was no dolly on the truck. They credited me on the contract they sent me but charged my card anyway. Renting the truck was an easy process, the customer service, roadside assistance and support was the most horrible I have ever experienced anywhere!!!!!

Kenneth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery S. 
Évaluation :
3

Equipment needs to be better inspected by an employee before renting out and not just take prior renter's word that is in a safe state of use.

Jerlyn C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jEFFERY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hameed A. 
Évaluation :
1

I drove only 18 miles and I got 3 gallons gas for that 18 miles, the location charged me almost 26 $for the gas, i called and they refused the refund. I1 will dispute with my bank.

HALIL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sherdina H. 
Évaluation :
5

Very friendly service.

Michele A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco S. 
Évaluation :
5

Owner was very nice and helpful.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard C. 
Évaluation :
5

Great service/experience. Very kind/friendly staff.

Spencer J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Goodwin O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

biamulwendu M. 
Évaluation :
2

Stole my money. Did not explain terms properly. Highway robbery. Very very dissatisfied!!!!!

anita A. 
Évaluation :
5

Service was awesome! Would definitely rent from them again.

Sharon B. 
Évaluation :
5

The store was closed so I just dropped off the equipment.

Wil T. 
Évaluation :
5

This is our second time renting with this owner and each time its been a joy! He has help to take the stress out of moving!!

Vonda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn D. 
Évaluation :
5

Great service I enjoy the customer service they provide

Tammy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph K. 
Évaluation :
5

Nothing at all. I had a great experience with the truck and the company.

Nii-Laate L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alberto S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lindsay J. 
Évaluation :
3

I went to pick up the truck the two person that s there they treat you like you are their family not only truck was clean and the service was excellent I'll recommend to anyone anytime service was excellent

Marie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel B. 
Évaluation :
4

when renting a van (at the 800 number) it would be really helpful to have been told the different types of vans available. I got the larger of the 2 sizes which I did not really need. It worked out ok though.

Lauren A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Azlisa O. 
Évaluation :
1

I am not the person listed on this purchase. Please stop sending emails to my email address.

Edgard M. 
Non les évaluations ont été soumises pour cet établissement.

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