Le client n'a pas laissé de commentaire.Geoffrey M.
Customer Reviews for Thriftee Storage Company LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Los Angeles, CA 90026
(across the street from Jack in the box)
Services dans cet établissement :
- Lun.-sam.De 8 h 30 am à 6 pm
- DimancheDe 8 h 30 am à 12 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Victor Matell R. | Expérience générale
Customer service was greatCARLOS R.
Le client n'a pas laissé de commentaire.Alexander B.
Great customer service, definitely the place I'll be doing business with from now onPedro C.
Best place to rent.Adam J.
Le client n'a pas laissé de commentaire.Yvonne C.
Location was hard to spot and entrance was hard to get into due to trafficErnesto D.
Very personable staff, made the entire experience easy and productiveAndrew W.
Le client n'a pas laissé de commentaire.Erick L.
The best customer service.Adam J.
GREAT SERVICE- loved my experienceTimothy S.
nothing they are great!Sarah S.
always a fast and easy transaction at this locationJill C.
Keep up the great work!Adam J.
Customer service was great, drop off was easy. The location is just a bit small.Christine M.
Le client n'a pas laissé de commentaire.uchenna O.
Le client n'a pas laissé de commentaire.Fernando F.
Daniel is very helpful.Joanne S.
Good service, great people l. Thank you. .Laurie P.
Le client n'a pas laissé de commentaire.Joy H.
Very poor location with extremely busy traffic. Limited parking, drop offs, access. Would never allow my wife to use this location!Douglas R.
This was the best facility in LA, but when they couldn't serve me because my needs changed, they helped me find a solution that worked with a competitor. If they care this much about a non-customer, I'm fairly certain they will give even more effort for people paying for their service.David W. | Réservation
Le client n'a pas laissé de commentaire.Alexander L.
Was very satisfied with serviceRosa Elia C.
Thanks for helping us with our storage needs in such a friendly and professional way. It turned out that we didn't need to store anything as we liquidated our friends assets with donations made to friends and businesses. Cheers! Sean Hannon and Max FaugnoMax F. | Expérience générale
The employees were very helpful and kind!Serge L.
Le client n'a pas laissé de commentaire.Pablo M.
Le client n'a pas laissé de commentaire.Derrick G.
This location is on a very busy street . It is no fault of theirs but it is hard to pull out of the driveway and hard to pull in. The building is run down but the people were very nice and professional. It is closer to my house than the location in Glendale I usually use so I might try them again.Julie Z.
No windscreen washer fluid and dirty glass made it hard to see thru as the sun was setting. Staff great tho and will use this loc again.NEIL B.
I use this place all the time. Today the van was dirty in the back and I was told the tire pressure alarm was malfunctioning and was blinking. I filled the van to the exact amount of fuel it had when I picked it up and they charged me extra for fuel.William S.
Your friendliness keeps us coming back . Merci.Joy H.
The last time I tried to start the truck the battery was clearly very weak and it barely started. But otherwise the truck functioned well.lawrence G.
Le client n'a pas laissé de commentaire.Judy T.
Le client n'a pas laissé de commentaire.Enrique M.
Le client n'a pas laissé de commentaire.Makaya T.
Continue your friendly/welcoming attitude . 🤩Joy H.
The 17' truck rental went great. The customer service was excellent and the entire process was smooth and very quick. Thank you very much for your service, I will definitely be renting from this location again. - Rafael C.Rafael C.
Le client n'a pas laissé de commentaire.timithy T.
Honestly, this was the best uhaul experience I've ever had. Quick and friendly check in and out. Would definitely recommendNora Z.
Very welcoming . Thank you so much 😊Joy H.
Le client n'a pas laissé de commentaire.George V.
Excellent service! Thank you very muchBarbara H.
Great customer service! Thank youRomani J.
The team is always available to help! A great experience every time. I will definitely use them again.robert r. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia N.
Good peopleLuis C. | Expérience générale
Explain the insurance coverage better & we put gas in the truck but still got charged a gas fee.Garrett K.
Website said 24/7 access but they close at noon. Drop off area was gated off and the parking lot was full of other trucks. Self dropoff was a pain since gps couldn't identify my location for 15+ minutes -- wasn't sure what to do if I had no service there.Kevin H.
Great staff and service. Highly recommend.Abigail B.
Always a pleasure renting with Thriftee for more than 20 years. I never want to go anywhere else! Merci les gars!Gabriel A.
The man who attended us provided excellent customer service and was very helpful!eDWIN S.
Le client n'a pas laissé de commentaire.Bruce H.
Felipe was kind and helpfulChristopher R.
Le client n'a pas laissé de commentaire.Kaely R.
Love the place and the people are very nice and friendly. Fast and easy service every time. Muchas gracias!Christen S.
Le client n'a pas laissé de commentaire.Weston M.
Tiny driveway is almost impossible to find in traffic to drop off a truck.Walter L.
Easy check in and check with pleasant employees.Daniel C.
Le client n'a pas laissé de commentaire.Brian O.
Storage and Uhaul could be cleaner.Gloria L. | Expérience générale
Le client n'a pas laissé de commentaire.Andrea W.
When I picked up the uhaul I thought the guy was going to literally hit us with a rental truck with his w reckless driving. He then proceeded to say he wasn't aiming at us and acted like nothing was wrong.Aline D.
Le client n'a pas laissé de commentaire.Sune S.
Le client n'a pas laissé de commentaire.Kihyun P.
Nothing. The service was perfect. Very professional and kind.BETHANY B.
Thriftee U Haul is always friendly, courteous and quick. Easy check in/out.Philip J.
Le client n'a pas laissé de commentaire.Ted R.
Thank you to whoever helped me i can't remember his name. But he made my visit so helpful during a stressful time.Cristina M.
Le client n'a pas laissé de commentaire.Alondra C.
Nothing, it's the best U-Haul in townAdam J.
Best Uhaul place in LAStacey E.
Guy at the return session was intrusive and in my face when I was returning vehicle. Rude and disrespectful. I wasn't even out the vehicle and he was there asking for the keys? Wait!Gary M.
Very nice peopleKaely R.
Have more trucks available at a closer location. Have locks available at pick up location.joyce H.
Le client n'a pas laissé de commentaire.Blake M.
Le client n'a pas laissé de commentaire.Rocky D.
The service was excellent but the physical location was average: it's kind of hidden but they have signs to eventually find it. But the guy working the desk was top notch and handled the rental very quickly.Wole P.
Always the best!Adam J.
Le client n'a pas laissé de commentaire.Michael K.
Almost impossible to park the truck at drop off - hardly any space availble to park - more people came after us, they were completely out of luck.Jonathan H.
Le client n'a pas laissé de commentaire.Georgina R.
The employees here are always so friendly and make the experience run so smoothly! I will continue to use this location for any and all of my rental vehicle needs. 10/10 Recommend - Josiahjosiah S.
Le client n'a pas laissé de commentaire.Scott L.
Le client n'a pas laissé de commentaire.Paula V.
Sonia and everyone who worked there was super helpful and professional. 10/10Deanna B.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.taylor M.
Sonia is awesome, remarkable customer service. Will recommendYU C.
Very great serviceBrianna C.
Literally perfect. Both pick and drop off location employees were super kind and helpful.Christopher L.
Friendly staff professional pick-up and drop-off over all a great experience 👍Robert Q.
Hello, I canceled this reservation. The Uhual rep on the phone tried to call Thriftee but left a message. This facility was unsafe and the exterior was dirty and full of graffiti (maybe Murals might help). It appeared that there were possible squatters living on the property. I did not feel comfortable leaving my belongings at this site.arnette l. | Réservation
Le client n'a pas laissé de commentaire.aLEX S.
Le client n'a pas laissé de commentaire.Ray R.
Le client n'a pas laissé de commentaire.Ada T.
Le client n'a pas laissé de commentaire.Jia L.
AMAZING!!! Felipe, Sonya (sp?) and Daniel are Incredible!!! Love this place and all the people who work there!!!Paolo D.
Le client n'a pas laissé de commentaire.damien F.
Le client n'a pas laissé de commentaire.Kandis E.
Le client n'a pas laissé de commentaire.Nora M.
Super convenient place everything is perfect about that place. Had a great experiencePedro V.
The man who helped me was very friendly and helpfulhari B.
It's a difficult location to get into and could really use a little extra parking for the drop off personpaul B.
We moved into a storage unit here after a house fire. They were very kind to us, and our stuff stayed exactly as we left it until we came to pick it up in preparation for a move across the country. Je la recommande fortement.ASHLEY C. | Expérience générale
Le client n'a pas laissé de commentaire.Oscar E. | Réservation
Clean place and friendly staff very helpful.Edith G. | Expérience générale
Great service, very professional, they made my move out smoothest possible. Thanks a lot. Totally recommend it.Evangelos C. | Expérience générale
Le client n'a pas laissé de commentaire.YOUZHENG C. | Expérience générale
Le client n'a pas laissé de commentaire.LYNETTE H. | Expérience générale
On Sunday, August 7th, I came to your facility to pick up the contents of my unit. 50 % of my unit was destroyed by pests and I was only able to salvage a few items. The mattress was compromised and the rats ate through the mattress cover. I had to dispose of most of my belongings and valuables. The bed set and mattress was the main purpose of the unit and it was ruined. I'd like a refund or compensation for the unit because my items were damaged as they were under your care since April. I paid for the unit to keep it safe and I was assured that there were precautions you take to fight against pests but I see that was not the case. Please let me know when I can receive a refund.Stephanie V. | Expérience générale
Staff at Thriftee were super nice and helpful. I felt comfortable leaving my belongings under their care for a month while I was traveling - thanks!Katherine B. | Expérience générale
I was well please,thank,s. I will come back. THANK,S Sam McFarlin.SAMUEL M. | Expérience générale
Staff were awesome!! but I wouldn't want my stuff in these units :/Frannie R. | Expérience générale
These guys are the bestELLIE F. | Expérience générale
Le client n'a pas laissé de commentaire.Emerson G. | Expérience générale
I been with this storage company for 6 months plus or so and I've never had a problem with anything. The staff are friendly and helpful. I would use storage here again if I ever move back to downtown LA thank you so much.Chandana E. | Expérience générale
Very expensive, very dirty and lots of hidden charges. I won't recommend this storage to anyoneAmihan A. | Expérience générale
This is a very well maintained, reasonable price and safe storage. It's the best storage Ive he the experience to deal with in Los Angeles.SHALISHA S. | Expérience générale
the staff here is amazing.ROBERT W. | Expérience générale
I did not make this booking ! Tried to cancel with U-Haul but was redirected to Thriftee Storage Co., who never answered the phone ! Please DO NOT charge my account for this ! I will follow up.jacob S. | Réservation
We did not end up using this facility for storage (our truck wouldn't fit), but the staff was very helpful in helping us find other arrangements.Michael B. | Réservation
The area is not limate controlled which is important to note. Im not sure if that would be good for long term storage. The staff, however, is incredibly kind and attentive so thats great.TIFFANI C. | Réservation
OuiTruman K. | Réservation
Felipe & Daniel were very helpful; Felipe directed me to get a larger storage unit so my stuff would fit (he was right; this one's pretty much stuffed to the gills). I'm glad I'm renting a unit here.Stephanie S. | Réservation
Prices were pretty low, but too far from my locationHanah C. | Réservation
Everyone was very friendly and helpful. It was super easy to access my unit and they made the process very smooth. Merci.Megan C. | Réservation
Everyone at Thriftee Storage was friendly and welcoming when I arrived. Daniel who took care of me was helpful and accommodating as I ended up needing a larger storage space. Thanks Daniel!Karen L. | Réservation
As my move did not go as planned, I was unable to move into the facility as scheduled. However, I do plan on renting/moving in ASAP, as both reservation procedure & price are excellent.Stephanie S. | Réservation
I did not utilize the storage unittanai c. | Réservation
I cancelled this storage location. I called to ask a question and I was told that they would be closing at noon. that is unacceptable so i cancelled and rented a storage space elsewhere.Rebecca T. | Réservation
I did not use unit but the process for reserving the unit was smooth.Stephanie L. | Réservation
Since I usually came from out of town after work, the hours weren't always convenient. However, the staff is so friendly and helpful I'd choose them again for my storage needs.Nikita G. | Expérience générale
Couldn't find my reservation when canceling, even though I was reading the number of of the U-Haul confirmation page.damon f. | Réservation
Sonya was unbelievably helpful!Andre T. | Réservation
The facility is a bit run down and unloading space was cramped, but the women working the desk was extremely helpful, friendly and went out of her way to get us right next to our storage spaceThomas T. | Réservation
Did not use. Was not a convenient location for usPrivacy R. | Premières impressions
I didn`t order storage. The errant reservation was cancelled.Privacy R. | Premières impressions
I didn`t order storage. The errant reservation was cancelled.Privacy R. | Premières impressions
overall not badPrivacy R. | Premières impressions
I had no problem canceling my order after I changed my mind. They helped me with that promptly and courteously.Privacy R. | Premières impressions
Felipe at Thiftee Storage was very pleasant and helpful, and the move-in went off without a hitch. I was very pleased.Privacy R. | Premières impressions
Customer service was excellent. Very friendly and helpful. We also didn`t have to walk far to get to our storage room.Privacy R. | Premières impressions
Renting the cargo van and driving was fun and move went smoothly. It was great to make,reservation online and site staff follow through. Merci!Privacy R. | Premières impressions
Felipe was thorough and professional in assisting with finalizing all paperwork regarding my rental. Very personable and friendly.Privacy R. | Premières impressions
Sonia was extremely helpful of size difference of storage spaces. She was informative in the charges that made it easy to choose. Thanks for great customer service people like Sonia.Privacy R. | Premières impressions
Staff was nice place was clean my move in went very smoothly. I only need my unit for a short time ,but I would not dealing with staff on a long term basesELLIOTT D. | Premières impressions
Overall it was okay but the reason I chose this facility is that there was no mention of any administrative fee when I made this reservation.Privacy R. | Premières impressions
I actually cancelled my reservation. I didnt need a storage room anymore.Privacy R. | Premières impressions
This place is beyond run down, its not easy to maneuver a cart because the lot isn`t flat and there are many narrow or awkward halls and doorways. This would`ve made my move a nightmarePrivacy R. | Premières impressions
Good service. Very hospitable and understanding.Privacy R. | Premières impressions
The staff here are very friendly and helpful. Definitely makes me feel at ease!Privacy R. | Premières impressions
The owners are very helpful.Privacy R. | Premières impressions