Chantelle was so well prepared for my arrival and the truck was clean and ready to go. It was easy to pick up and drop off.Karen C.
Customer Reviews for Timpanogos Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Heber City, UT 84032
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The windshield was cracked when we got in it and a sticker was in the middle of it so we knew they knew because the sticker. When I returned the truck she said we cracked it that it wasn't there before and we took the sticker off the truck somewhere else and put it there! Another scam to get money out of you.Gary J.
Le client n'a pas laissé de commentaire.Thomas K.
Le client n'a pas laissé de commentaire.Taylor B.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Corbin B.
The manager was super friendly and just a great service oriented person. Je les recommande fortement.Frederic S.
Chanelle was awesome!Tom E.
Quick, easy, and pleasant drop off.Meg Y.
Great, friendly serviceRichard N.
Friendly and professional. No suggestions for improvement, I would absolutely recommend this U-Haul location to anyone that wants great service.Kent P.
The owner of this place is AMAZING!! She helped us get the trailer on/off and worked with our tight schedule. She's so kind and I will go out of my way to use this location again just to work with her! 5 stars!!Nicole G.
Chanelle De Bois and her staff were professional and eager to assist in any way they could. She is exceptionally friendly and thorough in everything she does.HARRY P. | Expérience générale
Trailer was dirty and tire blew out halfway through the journey. Need to be sure tires are properly inflated at outset.Richard S.
Le client n'a pas laissé de commentaire.Luke S.
Very good experience. Lady at the font desk was very nice and helpful.Vans D.
Staff was great and they were very efficient!!TONIA S.
Wonderful facility! Friendly, helpful staff. Thank you!!Marsha H. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey L.
Le client n'a pas laissé de commentaire.JAMES R.
Le client n'a pas laissé de commentaire.Scott E.
Having to physically check it back in instead of being able to do it online was a painMichael J.
Always super kind and helpful. Great facilities. Would recommend 100 %!JOHN M. | Expérience générale
Le client n'a pas laissé de commentaire.Brooks H.
The gal that ran that place was super friendly very very professional and represented Uhaul very wellâ€¦jack C.
Le client n'a pas laissé de commentaire.Gregory L.
Le client n'a pas laissé de commentaire.Doug K.
Le client n'a pas laissé de commentaire.Mathew W.
Le client n'a pas laissé de commentaire.Kevin L.
Tamra was very patient and polite at both pick up and drop off times.PAMALA W.
Meet me with a smile. Quick check out, inviting personal.Michael J.
Le client n'a pas laissé de commentaire.john G.
Perfect rental experience - people that helped were very friendly and knowledgeable.Richard W.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Walter B.
Not a thing:)Lindsay M.
Le client n'a pas laissé de commentaire.Eric T.
Tamara was very friendly. Very responsive and quick to see I was helped. Again I was on my way in less than 10 minutes.Mitchell M.
Le client n'a pas laissé de commentaire.Travis N. | Expérience générale
Super friendly and helpful representative at this locationMike H.
Timpanogos Storage is great. I've rented 2 Uhaul trailers for them in the last couple of months. Both trailers worked great. The staff at Timpanogos Storage are super nice and accommodating. I highly recommend Timpanogos Storage.Michael W.
Le client n'a pas laissé de commentaire.Carl P.
The team at this facility are extremly helpful!Brian B. | Expérience générale
Le client n'a pas laissé de commentaire.Cathy A.
Le client n'a pas laissé de commentaire.Steven P.
Le client n'a pas laissé de commentaire.Richard F.
excellent service,Chantelle made the rental experience very comfortableArthur C.
If a customer reserves a vehicle or trailer to be picked up or returned at a certain location, it should BE at that location. It was very time/gas inconvenient (even with a prior text notification) to have to drive 30 miles out of our way to pick up and return a trailer. We won't be renting from uhaul again until that procedure is fixed. Thanks for asking and we hope to see that change so we can rent from you in the future.Cheri W.
Le client n'a pas laissé de commentaire.Vi S.
Great place, great employees, they were above and beyond helpfulTroy S. | Expérience générale
Chanel was a great help!Ross M.
Such delightful ladies. Very helpful with me backing in with my trailer. Thank you for being so delightful.Carol M.
Le client n'a pas laissé de commentaire.Jordan M.
Le client n'a pas laissé de commentaire.Ron G. | Expérience générale
Staff was very friendly and helpful.Brian A.
Awesome job there. Chanelle De Bois helped me when I first moved in. I originally had a small unit, but after seeing it and feeling it was too small, she showed me the 10X10 unit that was perfect. When I moved out, she was super helpful in getting the truck I needed. Awesome person for the job there.Robert D. | Expérience générale
Le client n'a pas laissé de commentaire.Robert D.
The lady running the office was working hard to clean trucks and do a good job.Colby H.
Super friendly and inviting. They even called us to let us know about a notebook/journal we forgot in a truck.Jakob J.
Chanelle exemplified the utmost in customer service! Thank you!!Michael W.
Honestly, this is one of my best customer service experiences anywhere - not just a uhaul, but with any line of business. Their staff are so kind and consistently looked out for my best interest!Neil G.
I'm complimenting how easy and fast the process is! It is easy, fast, and very cheap! This is a great service! Highly recommend it!Pita T.
Staff was so helpful and super friendlyGreg P.
Everyone and everything was great! Thank you!Scott C.
Great customer service, fun, attentive, office staffâ€¦.only complaint was silly, complicated and time consuming after hours drop off processâ€¦why would you rent me a unit without requiring me to set up profile and then require it to drop off!!! I was told you'd send a text and that I'd click the link to return, that didn't happen. Please update your complicated after hours process of return or just let individuals (that's what I ended up doing after I couldn't get location services to work???) drop it off and check it in the next day as it's always been done in the past. Make it easy not nonsensically complicated. ThanksEJ R.
Le client n'a pas laissé de commentaire.Devon W.
Le client n'a pas laissé de commentaire.Samuel S.
Nice people and easy to pick up and drop off.Dennis V.
Hands down the best experience i've had with a Uhaul store. Excellent customer service, wide variety of rental options and seamless pick up and drop off. Will absolutely be back for any rental needs.John S.
Le client n'a pas laissé de commentaire.Frank B.
The representatives at this location went above and beyond to help me get hooked up and on my way. I would recommend this location over and over. Thank you!!Clare M.
Le client n'a pas laissé de commentaire.Philip S.
The computer used to check in had some issues, but was fixed within 10min.RAY M.
Everything was great!Charmaine S.
Shane was great!Patrick A.
Le client n'a pas laissé de commentaire.Mikhail R.
Everything was great! No complaints.CONNARY F.
Friendly, helpful & knowledgeablewilliam L.
Le client n'a pas laissé de commentaire.Gary S.
They are doing a lot of things right.PAUL B.
Le client n'a pas laissé de commentaire.Edward S.
The woman that checked me in was wonderful! She had a great personality and did an outstanding job!kaylene P.
Le client n'a pas laissé de commentaire.David A.
Not a thing. It was a great experience. Chantal was very friendly and helpful.Erik Z.
Nothing but good things to say about Timp storage. Charlene was lovely and very accommodating even when my truck got cancelled and rescheduled last min she did everything she could to help. I very much appreciated herLindsay M.
Le client n'a pas laissé de commentaire.Jim H.
Le client n'a pas laissé de commentaire.Leo J.
No improvement neededMARK P.
Chanelle was one of the nicest people I've done business with! Thank you so much for the pleasant experience!Shane H.
all staff members were pleasant and knowledgeable.Scott T.
Chaline and Shane were both very helpful.Quinn E.
Keep up the great workDAVID O.
Shane and the ladies Timpanogos Storage were great! Very helpful, friendly and made the rental very easy.Andrew L.
The workers were awesomeMichael S.
When I completed my online rental for my uhaul I chose to not purchase the insurance. I have the receipt from U-Haul saying explicitly that I chose no insurance. On pick up day for my U-Haul, I was working so I had a family member go to pick it up. The customer service representative(Chanelle) added the insurance to my bill without notifying me. When I called and asked about it, she told me that my family member approved the insurance sale. This was not true. I have been going back and forth with said representative for about a month now and I still have not gotten back the 75$ insurance fee. I highly doubt that I will get this back at this point. The uhaul I rented was dropped off at the drop off location without any damage. If you want to avoid having charges made to your card without your permission, I would avoid this location.Scott M.
Working with Channele was a pleasure. She was extremely helpful and made everything easy. I truly enjoyed working with her.Tamara K.
Possibly the nicest person I have ever metSteven S.
Le client n'a pas laissé de commentaire.Morgan C.
The asst manager Chanelle is amazing!!Susan B.
Chanel is very professional and knowledgeable. We really appreciate the whole team there.patrick F.
Le client n'a pas laissé de commentaire.Ross M.
Nothing. It was great.kevin K.
Everything was great! Chanelle was very professional and easy to work with. The trucks are also very clean and well maintained!Ty S.
We were so happy the attendant was so willing to check us in even though we had opted for mobile pick up and it was closing time. There was a glitch with our account and the reservation was not showing up online. She was more than happy to help and very gracious. With her willingness to stay a little past closing time, we were able to successfully pick up our rental. It was super easy and the truck was clean and ready to go. Thank you!!!Marianne W.
Nice experience!Bryce J.
Le client n'a pas laissé de commentaire.Sofia G.
Le client n'a pas laissé de commentaire.Keith B.
The people and equipment at this location are the nicest I've experienced. I will always select this location for this reason.Leslie K.
Le client n'a pas laissé de commentaire.Michael F. | Expérience générale
Tamara and her staff were awesome to work with!! We were building and selling our home during Covid and it was a very stressful Challenge for my husband and I. We started out renting 1 storage locker and ended up with 4 packed full. Tamara and her staff did everything possible to help find extra storage lockers for us. They were always very helpful and friendly! Thank you for helping us manage a very stressful and challenging time in our lives! I would highly recommend Timpagoes storage !!!Karen O. | Expérience générale
A fantastic storage facility. I would definitely recommend this facility.Randi S. | Expérience générale
Timpanogos storage is a great facility, it's maintained well, clean, and the staff is friendly and great to work with!Erik M. | Expérience générale
My experience was great. The people are very friendly and the facility works well.David P. | Expérience générale
The facility and staff were exceptional. The facility was always accessible and well- lit. I highly recommend this facility to anyone and appreciate the staff's assistance when needed. Merci.Leslie W. | Expérience générale
A great Storage facility. The Climate Control is an added benefit. Well maintained and easy access. We utlized for 18 months and enjoyed the security of Timpanogos Storage.Julia V H. | Expérience générale
Tamara and Chantelle were so helpful and friendly. They made our storage experience extremely pleasant!Don M. | Expérience générale
Tamera has been extremely helpful both with my storage unit rental and several U-Haul rentals. This place is top notch and I will use them again when needed. Merci.Todd S. | Expérience générale
Best storage unit I've ever had.Janelle S. | Expérience générale
Le client n'a pas laissé de commentaire.STEVE P. | Expérience générale
This facility met all my storage needs. I was very pleased with my experience.Rose L. | Expérience générale
Very nice storage facility. I drove out from California, returned the trailer to this location, and stored my things for a few months. The ladies at this location were very friendly and the grounds were spotless inside and outside.Carol S. | Expérience générale
100 % recommend. So clean, such a nice facility and above and beyond help from the staffColette A. | Expérience générale
Well located for our needs, Units were immaculate.Robert F. | Expérience générale
Le client n'a pas laissé de commentaire.Waldo G. | Expérience générale
I highly recommend this facility. The units are clean and secure. I can't say enough about the staff. They are friendly and provide excellent service. I will definitely use this facility the next time I need a storage unit.Maureen T. | Expérience générale
I just love the girl that works in the office. Very nice, very professional!Kathy L. | Expérience générale
They could use some ice removal, it was pretty bad in front of my unit. But otherwise, the people and facility are great.Lori S. | Expérience générale
The Staff was great, helpful, nice and knowledgable. We rented over the phone while living in a different state. The process was so easy due to the great ladies in the office. Our experience was truly great thanks to the ladies in the office.Teri B. | Expérience générale
Tamra is such an asset to your organization! She is quick, helpful, efficient and is a delight. I hope she knows how much you appreciate the work she does! We'll be back. And because of her service, I'll spread the word to park city! Thanks. AnnANN M. | Expérience générale
Tamara does a great jobrick k. | Expérience générale
The site manager was outstanding, the facility was always clean, the pricing for the unit was fair, and I highly recommend Timpanogos Storage to anyone.Terry H. | Expérience générale
Our experience in reserving units for January was very pleasant. They were fair, organized, and professional. The facility is beautiful and clean. We look forward to storing our belongings there.Steve S. | Réservation
Facilities are clean, convenient, and the staff was very friendly and helpful. Great experience moving in!Kathrine N. | Réservation
I wasn't available to move in yesterday, but will be coming over tomorrow in order to get checked into my unit. Looking forward to it. PBrent S. | Réservation
Very kind and accommodating staff. Facilities are beautiful!Cassandra B. | Réservation
Great service and facility, will recommend.William H. | Réservation
Very clean. Brand new! I like the location and the staff was very helpful.Megan D. | Réservation
Love this place. Management is super friendly, prices are great, and facility is brand new and top notch!james a. | Réservation
Clean secure temp controlled indoor unit was easy to access. Office staff was very nice and professional.Steve K. | Réservation
Excellent Location!! Great customer care. I learned Heber Police did not find any damage or sign of theft claimed by Jody K. Management also waived Jody's expenses and tried to meet with her.Mark H. | Expérience générale
Was robbed, PD came over they saw how it was entered, doors can be opened with lock on manager said find another facility, charged different price every month. No resolution offered poor management.Jody K. | Expérience générale
The staff was very helpful and friendly. The unit was clean and secure.Penny L. | Réservation
Still under construction, was asked to leave by work crew .said i was in their way. lost a couple days of moving due to this Mark manager is great.Will be great when complete. Confused about fee.Jody K. | Réservation
The storage area slab was really dirty; I imagine the dust settled there for a period of time during construction prior to door installation. I would have like to vacuum, but there is no electricityH B. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!