Friendly staff great service
Edward J.
Timpanogos Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Heber City, UT 84032
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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I've rented here a few times and the employees are wonderful. On this in town move, I originally had a closer location to pick up my rental and then it was changed. I had to pay for 30 miles total in difference because of the change.
Eddie W.All was great…pleasant people and clean trucks. Could ask for nothing more!
Gene S.Hubby dropped the truck off at 3:53pm the day BEFORE it was due explaining that SLC drop off location was on the contract, not Timpanogos Storage. One of 2 ladies said to go ahead and drop keys in box. NO ONE CHECKED THE TRUCK IN UNTIL MON am. Meanwhile I spent at least 2 hours and 6 phone calls later on Sunday trying to get this sorted out. THEN on Monday this location took the liberty of charging me 1) extra day & coverage $55.. 2) wrong drop off location $83... and 3) cleaning fee $100!!! All that was in the truck was the moving blankets & plastic wrap they came in and rope still attached to the side brackets. What?? Are you kidding?? $100 for removing rope? The truck was spotless besides the rope. If this location had checked the truck in the day it was dropped off I wouldn't have spent my valuable time dealing with this. I called this am and spoke with Jerry... she took down my complaints and said she'd submit them. Again, more time spent on my end because your staff did not check the car in. So disappointed.
Kim L.Reserved a 26 footer, got a call the morning I was picking up the truck and was told they didn't have it available, got a discount on rental price and mileage price but was still upset about the situation I was in desperate need of truck so just took the deal that was offered but it cost me more miles by not having the correct size truck. Feel I should have not had to pay for rental price being that it was your system that messed it up. No fault to the storage facility (Timpanogos Storage in heber Utah 5 stars)that provided truck . Uhaul system is at fault! If I wasn't in such need for truck that day I would have went with a different company!! Cost me time and money, ended up paying more because of the extra miles even with discount. Thing you can do to improve for next customer ?? Yeah make sure the correct truck is available if it was reserved. that would be awesome
Blair P.