Évaluations des clients
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat storage facility. Very impressive.
ALAN G | Expérience généraleJose was so nice, he met me after hours to make sure I was able to get my things in over the weekend. Very clean and nice facility. Very tight driving a truck though, is the only negative but it is still doable w a 26’ U-Haul. Would recommend to anyone looking for a unit.
Nathan S | RéservationI was charged the day I made my reservation instead of on my move in date. The staff said they fixed the issue, but didn’t. 2 weeks later I was charged again for another month. The staff refused to provide assistance with the billing issue. I will be disputing the second month charge with my bank.
Robin K | Expérience généraleFriendly staff. Very responsive and helpful. Perfect size and location. Highly recommend!!
sheryl v | Expérience généraleClean, safe, and convenient location with excellent service.
tammy e | Expérience généraleManager Lisa is on top of things. And, she's friendly too!
Bill O | Expérience généraleFriendly staff. Very accommodating. I have no hesitation recommending them.
Ross M | Expérience généraleOur storage experience was great until check out. When it came to checking out the management wanted 12days notice. Since I was 1 day short they said I had to pay for another month, even if I moved out that day. Then during moving out we had to pull up to the front to load a motorcycle safely into the uhaul. The female manager with the gauges kept coming out to ask how long we would be and that we were going to disrupt their customers. We were only out front for 30min to load and secure the motorcycle. In the meantime I unloaded the rest of our belongings from storage which was only a bike, skis, snow shoes, gun pack, bicycle rack and a tote of gear. This way we would be all moved out and not drive back and possibly damage the storage/trailer. She was very rude and confrontational. Not one customer even arrived there the entire time we were loading. Before checking out I asked if there was anything else to do, she said no. Then the next day I see a $12 charge to my account, even though she said they are not holding onto my card information. We were VERY unsatisfied by the way she handled our move out and think that she could have actually made it a nice experience by being friendly and understanding that we were being safe.
Laurie C | Expérience généraleSpouse died in March. The customer service was incredible and manager empathetic. I appreciate all you did. Kristen
Kelly S | Expérience généraleWe rented for three years. I don’t think they should be able to raise the rate on you. That was the only frustration. Otherwise it’s a very good place.
Jeremy T | Expérience généraleBest storage in the Heber Valley / Park City area! Highly recommend. They are organized, helpful and caring. A top notch climate controlled storage facility.
MAUREEN M | Expérience généraleWe rented a unit for much longer than originally planned. I always felt safe there no matter what time I went. The buildings inside and out were always clean. I would highly recommend.
Donna M | Expérience généraleIt's my 3rd time renting. The staff is always amazing and helpful. The units are clean, well lit and would recommend renting here!!!
Tiffany R | Expérience générale