Customer Reviews for Tonys Transportation LLC
(Concessionnaire U-Haul dans le voisinage)

371 évaluations

8 E Greenwood Lake Trnpk Ste 8E   Ringwood, NJ 07456
(Westbrook road)

(973) 557-4695

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(973) 557-4695

8 E Greenwood Lake Trnpk Ste 8E
Ringwood, NJ 07456
(Westbrook road)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

This location is un-manned, but the person running it is very nice. A little unconventional of an operation, but nonetheless, very cordial.

PATRICKHENRY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rob T. 
Évaluation :
5

tony was a great guy. very friendly and helpful. awesome experience.

Rick T. 
Évaluation :
5

Equipment was available when needed, used this location before Tony is great to deal with

Wayne L. 
Évaluation :
5

The person who assisted my return was excellent and polite

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisa S. 
Évaluation :
1

Uhaul changed our reservation several times due to website showing availability that was not accurate. We ended up having to drive an hour away for a truck that was half the size that we needed. Because it was an hour away and we needed to get it back at a certain time, we lost an hour of use that was needed. Now we have to get a truck for another day. We prepaid for a hand truck that when we got there they didn't have available. We still need to now call and get a refund. We had to buy a new hand truck for 60 $due to the poor communication on uhaul.

Garret T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abderrahim F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Linetty R. 
Évaluation :
5

tony took care of in every way that i needed very professional

Buddy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank T. 
Évaluation :
5

Will rent again if needed thanks

Francisco S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael N. 
Évaluation :
5

Tony is great to deal with, rented from him in the past and will do in the future

Wayne L. 
Évaluation :
5

Tony was amazing. He was very attentive to my needs and went above and beyond to make sure I got my rental on time.

Jaime B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taha S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Nothing else I can think of you guys are great thank you

Joel V. 
Évaluation :
5

Tony was very helpful, always available and made the process stress free! I will definitely be renting from him again. Thanks Tony!

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
5

Tony is just an amazing person. Always willing to accommodate you and make adjustments for the customer. I have rented from him three times and ithe experience always gets better.

Jacob P. 
Évaluation :
5

This is our favorite location. The owners are outstanding. They get you in and out fast and everything is perfect

SERGIO A. 
Évaluation :
5

Tony was awesome and very easy to deal with. He went out of his way to make my Moving experience a success.

michelle O. 
Évaluation :
3

Gas gauges in truck wasn't moving during fill-up so I put an extra 20 $in, guy should have warned me

KONSTANTI H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leo C. 
Évaluation :
5

Very nice man to work with thanks

Melissa T. 
Évaluation :
5

Drop off was in Bloomingdale New Jersey

Gary R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raul A. 
Évaluation :
3

My original drop-off location was 8 Countryside Lane. That location was abandoned. It is no longer in service. I tried calling U-Haul and waited 15 minutes on the phone but never got a Rep. So I had to find an alternate location. Then after wasting my time and extra driving to the new location, I was charged for 2 gallons of gas. Very poor experience.

John H. 
Évaluation :
5

Great rental location.

Peter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

Tony is a fine gentleman. He was helpful and attentive to my every need. Will definitely recommend his service to friends and family. I would not hesitate to use his service again.

Greg I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
5

From the time Tony answered the phone it was a great experience. I posted a detailed review on Google about my Uhaul experience. The place in West Milford that is a paint ball, bait shop and garbage dump inside was HORRIBLE! Disgusting, dirty, smelled so nasty I gagged when I walked in and the lady behind the counter acted like we were interrupting her solitaire game. Back to the great experience with Tony. He confirmed the truck would be there even after I got a call from another location telling me my reservation with Tony was cancelled and I would have to drive 45 minutes to pick up a truck from him! I called Tony and he said he has my truck and it will be there for me when I needed to pick it up on Saturday morning. I got there Saturday am and the truck was there, cleaned, filled with gas, ready to go. I will use this location again if needed and tell people I know to go to him! Thanks Tony for helping our stressful move not be as bad as we thought it would be!

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean V. 
Évaluation :
5

Nothing. Everything went smoothly. They called me prior to pickup and worked with me when the app wouldn't work.

Richard S. 
Évaluation :
3

They were closed at drop off time around 10:30.

JAMES M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
3

The truck was on empty. It should have a full tank of gas.

Michael S. 
Évaluation :
5

Great Job

Steven D. 
Évaluation :
4

Make sure that there's a truck/van available to your customers in a locations that they select instead of 20 min. out of their way. This is for U-Haul. Not the people who run the garage we picked the truck up from.

Delia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Windshield was dirty which wasn't great and airbag light was on the whole time. Also only got 10 blankets and wanted 24. But the location was great and Tony was in touch by phone to make sure he pickup was easy and the return was easy too.

Armand D. 
Évaluation :
1

I waited 1 hour for someone to show up with the key (the lock box was empty). I had to pay movers extra for that hour and I think some sort of refund is warranted.

Mary Ellen W. 
Évaluation :
5

Very helpful and professional

bert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAYLA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allen D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tonya S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIN M. 
Évaluation :
1

Very rude customer service not friendly at all

MIGUEL V. 
Évaluation :
5

Very friendly staff! This process was super efficient and stress free. Rental was exactly as described, no last minute substitutions or location changes. Staff confirmed my reservation the night before, which was much appreciated! Will absolutely rent from them again.

Joel C. 
Évaluation :
3

The van smelled so horribly like horse poop....had to continuously spray febreeze to make it bearable. It was clean but the smell was so offensive my daughter and I had to drive with the windows open. Other than that the experience was okay

Lisa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO L. 
Évaluation :
5

This owner went the extra mile for us. Can't say enough about how accommodating and caring they were.

LARISSA F. 
Évaluation :
5

nothing. perfect experience. was even offered a drink while waiting!

MICHAELJ P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clark F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tracy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casandra O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eduardo F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebenezer L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike M. 
Évaluation :
2

My credit card was charged an additional 21 $and the receipt showed drop off time 24 hours after equipment was returned to this location. The equipment was used for approximately 4 hours; picked up and dropped off on same day. No explanation for additional charge.

Michael B. 
Évaluation :
3

Truck was old and the front end was very loose. On the highway you had to fight the wheel to stay on the road. The clerk just shook his head when I complained.

Alan B. 
Évaluation :
3

I was abit annoyed because the location I was supposed to p/u at did not have truck available and needed to drive 1/2 hour longer to a different location. Truck on empty. Filled up. Spent way to much because of unforeseen charges. Just paid because wasn't able to reach anyone to question.

Kenneth F. 
Évaluation :
5

Umar and Tony were awesome! I was able to rent the vehicle right away. The entire process was so easy. Thanks!!

Mary S. 
Évaluation :
5

The truck was very nicely clean and disinfected with bleach . The staff was really friendly , also they provided me gloves and hand sanitizer. Thank you for the great service in town! Highly recommended

Jackie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse T. 
Évaluation :
3

Could not find keys for first vehicle and 2and vehicle had check engine light on. Nothing like driving 250 miles and hoping it is nothing serious like the Uhaul rep stated on pickup

SCOTT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
2

It was a bad experience. I had to call uhaul like 6 or 7 times to make sure I wasn't charged a late payment for dropping off at this different location. I had to text the boss the person who checked me in because he incorrectly read the gas and forgot the dolly which I still ended up paying in the end because of “rental costs”. I had to argue with the person I dropped the truck off with to do the paperwork bc he wasn't assigned to be the drop off. He told me to pick up the truck from him and drop it off at the original drop off which is an hour half away. I had to go back and forth with him negotiating the closing of the contract. He was taking everything personally and told me that he gave me a ride somewhere so everything was ok. It was just a lot and I didn't expect all of it. I was overcharged by 10 $which is fine but didn't have to be that way.

Alex B. 
Évaluation :
5

Thank you Tony, for your help, cooperation, and professional care. Especially during this time of crisis. We will certainly refer you to anyone we know, moving. Thank you again, the Pete's

sherry P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

Tony is a real credit to U-Haul. Outstanding service

william S. 
Évaluation :
5

Tony was a perfect businessman.

william S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elbrus E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn D. 
Évaluation :
5

Excellent service Tony gives us Handsenitizer and glows to save us from virus

HECTOR C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Z. 
Non les évaluations ont été soumises pour cet établissement.

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