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David KCustomer Reviews for U-Haul Moving & Storage at 51st & Hwy 169
Testimonials From Recent Customers
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Staff at both U-Haul locations were very friendly and professional, both locations were clean and well maintained. Trucks were clean and had no issues during our move.
donald AStorage room is great, but it was difficult locating the assigned unit and accessing it. Had to call David, the storage manager, for assistance. David was very patient and friendly. He was great with guiding me how to unlock the unit, so I really appreciated his friendly demeanor.
Terry C | Online Move InHorn broken, no shocks, tires improperly inflated 70 - 95 varies pulls to side. No loading ramp or Cruze control. Very rough ride. No shock absorbers. I'm a Penske guy now
micheal hDavid Hayes at the location I went to was extremely helpful, nice and courteous about my storage unit and return of truck.
Mark B | Premières impressions2 locks next to mine were broken into, so hopefully my stuff stays safe.
Paige A | Premières impressionsThe team at this location were great as always, especially the GM David
Andrew SWe waited at the drop off area for about 10 or so minutes so for a member of personnel to show up. For drop off I do not think this is a terribly long wait time. They were quick to help us and knowledgeable in the process.
Cody SGot me scheduled quickly and the service was very friendly.
Susan WThe person at the front desk was very helpful and provided great customer service.
Richard DThe hitch at $462 was way overpriced! Then top it off, upon check out, had a problem with the woman cashier. She told me that I had an attitude. At which, she threatened me and told me that she could have one much worse and cause me problems. It worries me, since the woman has access to my address and all other information.
Dean Bnothing, they are nice people, maybe add some vending machines
JOHN MThe headlight on the driver's is out got stop by the OHP
Robert SEveryone was courteous and professional. I will recommend and reuse!
TIna SStaff your locations. I waited in line for well over an hour… I even checked in online uploaded my dl etc etc… only to have to go through the entire process again once I FINALLY reached the person at the counter. Employees were nice enough, just mass chaos…
Charles MService was outstanding and I even changed from a trailer to a truck!!
Charles SVery easy drop off.
steve aUse this location as a flagship training center for Tulsa. This location was excellent! The area could really use the help.
MATTHEW HEveryone very nice and helpful
Lauren HThis precise Uhaul is top notch for 30yrs in a row now!!
Kimberly A | Premières impressionsNo appliance dolly when I was told there was one in the truck. Truck's alignment was very off.
Victoria RLeave it like it is
TERRY BEverything went fine in renting a 15' truck and appliance dolly to move 2 refrigerators, a freezer and a grill. Equipment was ready and the move went perfect.
patrick gNothing for me
smith tNothing everything was great. Nice folks
Wayne TSmooth check out and in, great customer service!
Amanda RVery rude employees and one of the vehicles smelled like cat pee but there was a duel in the morning with big eyelashes very rude past two days we rented trucks and she was very rude yesterday and today as was also yelling at another employee in front of everyone
jannet ePerfect quick easy and easy informed about other services I wasn't aware of! Staff was helpful informative and professional
Jeremy PThe tire on the trailer was bald. We didn't realize until we were loading it.
April Beveryone was excellent
Roxanne BRien
Lester wTheir concern for my safety was great. They explained the reasons my idea was dangerous and their recommendation worked perfectly.
william gI didn't get the fella's name, but he made sure I only paid for what I needed and even offered to help attach my cargo carrier. Very impressed!
Lisa RI rented this truck to get stuff moved to and from a trade show. I reserved it for 7 am this Monday thinking the truck would probably be picked up between 7-8. I got a call at 7:25 from Jackie that says - "Hey Josh, this is Jackie 51st & 1699 U-Haul calling in regards to your reservation that was supposed to be at 7 o'clock this morning. I'm giving you one hour to contact me back at 918-663-2845 to let me know if you're picking up the truck or not or I'm canceling it. Thank you have a great day.…" Who leaves a message like that?
Josh JPickup was quick and easy, staff was pleasant to interact with, trailer was not bad to tow. Good experience overall, will definitely use again when I need a trailer.
CHRISTOPHER CI had the most horrible time, from renting to bringing the truck back. The prices are outrageous, the staff at the Tulsa location gave us completely different information than the Norman location did.We were not given through information at any time. Everytime we thought something was one way it ended up being another. Finally the manager at the Norman location did us kindly. I will not use u haul again.
Carol BNot a thing!! Y’all were fantastic!!!
JEFF TJackie was friendly and professional checkin was smooth
David RWas very welcoming
Phillip HThe truck could use some love, everything worked, weather-strip on door was hanging off, so hard to close the drivers door, but truck did the job.
Paul SGreat Customer service
Patricia GSteve at check in....awesome.
Jocelyn RContinue with the same service.
Michael BRoy Martinez
roy MAs I told the Owner, I always come to this particular location to rent a U-Haul vehicle. Check-out and check-in is always a quick and easy process! This location is run very professionally! I rented a 15' Box Truck to use to move my stuff from a rented storage space to a new shed that I had built at my home. The truck performed flawlessly without any issues!
WILLIAM KI reserved a rental truck online & completed the check-in online. When I arrived at the U-Haul store, the staff was friendly & efficient I had my truck within minutes & was on my way. Merci.
F. WEverything was great, and promptly ready.
Jason SQuick and easy
Traviss CYour service was splended and the trailer swell. I shall recommend you to future acquaints. So long pal:-)
Kent JEmployees are not customer friendly, you don’t get greeted when you come in, and they treat you like a number.
ANDREW CTheir workflow was on point! Plus, this location has every piece of equipment you need
JAMES LAbsolutely nothing. Staff was knowledgeable and very welcoming and went above and beyond what they get paid to do.
Jenny PJe
Cliff HThe truck we got was a little dirty and then when I returned it less than 24 hours later I got charged a $50 cleaning fee. It's insane.
Luis MUhaul is alway good for moving when we need !
Daniel NMerci.
Louis MExcellent friendly service!
Donna SThe staff was very helpful in rent8ng a unit and receiving the truck back.
DAVID E | Premières impressionsPerfect!
Jo H | Expérience généraleStaff was great!
Jocelyn R | Premières impressionsThe staff was outstanding!!!
Antwain J | Premières impressionsThe staff was great 👍 I want to thank David for always working with me so I didn't lose any of my stuff.
Sheri J | Expérience généraleCat feces in the street drain/ditch needs to be cleaned up periodically.
Jo S | Expérience généraleExcellent customer service
shunile w | Expérience généraleYour staff is absolutely fantastic! Nothing makes moving fun, but they made it so much better. They all do their utmost to help and I can't say enough about what a difference they made for me!
Donna S | Premières impressionsI've been there for over three years, David and his team were outstanding. Always very helpful with my needs.
JOE W | Expérience généraleMerci.
Kelviante M | Expérience généraleThe staff inside was very helpful to getting me exactly what I needed !!! Also when I got to my storage unit i was a lil nervous but when I open the door it was very clean inside I was impressed !!! I'm very pleased with the service!!! Merci
shunile w | Premières impressionsGreat staff.
Kevin L | Premières impressionsCar access was a challenge due to all the trucks. The scanner card worked poorly. I had to scan 40 times to disarm. The dirty used furniture matresses in the entry was gross and smelled.
Diane W | Expérience généraleThe people were excellent
Rolanda D | Premières impressionsU-Haul sets the bar high and U-haul is a name is can trust, need I say more...I think not.
william t | Premières impressionsProbably u-haul's longest term storage users. We have had storage units at 51st and Hwy 169 for the past 23 years. Anywhere frim1-3 units at a time.Have always had great service and friendly staff. David Hays is a great manager. I want to say thank you to David and all the staff. If you need anything u-haul, this is the place!!!
PATRICIA P | Expérience généraleThe only attribute that would been nice would be restroom within indoor storage building.
Samuel D | Expérience généraleEverything was perfect. Fast and easy for my convenience. Very satisfied with everything.
Sara G | Expérience généraleWill referral
kendra m | Premières impressionsDavid is a great manager and he is lucky to have such a exelent and friendly staff 😀
Mehmet U | Expérience généraleDavid is fantastic to work with
ELAINE F | Expérience généralePricing for the unit I had was crazy stupid. Over $100 a month for a 5x5 storage unit, had a 10x10x9 in Sperry for less than $80/month. Yes they are located in a very convenient location. But come on.
JOSHUA H | Expérience généraleThe unit I was assigned was already taken, had to switch to a larger unit which I would have needed anyway...so it worked out for the best.
Bythe B | Premières impressionsYour units have a roach infestation. We couldn't access our unit at 5 am like the hours posted says you can. Our code never worked. Your security system doesn't work. A few of the staff are rude and lazy. My husband set up auto pay over the phone but whoever was supposed to set it up never did so we got charged a late fee.. worst experience with storage ever I will never use this facility again and discourage others from doing so as well.
Bethany E | Expérience généraleThe office staff was excellent but the gentleman that checks the uhauls in was a total A$$hole and was like he was trying to pick arguments with my help and kept trying to talk to us in a disrespectful manner
Kimberly B | Premières impressionsVery satisfied. Was there over 10 years. Employed we're always kind and helpful. The manager, David Hayes, runs a good facility. I would rent there again if needed.
SALLEY R | Expérience généraleGreat experience and awesome deal!
Amanda M | Online Move InThanks great Job
Melinda L | Premières impressionsDavid was awesome
Louis G | Premières impressionsFirst time using uhaul storage. Staff was very nice and helpful. Just a little disappointed in the condition of the unit we were assigned. The door and lock mechanism don't line up very well but overall it was a good experience
Allen L | Premières impressionsThey are excellent here wouldn’t go anywhere else
Tony C | Premières impressionsThe staff and especially the manager has been so helpful to me, above and beyond with my problem.
Sherry S | Premières impressionsThe staff was amazing! I had a couple of glitches, but they seen me through and helped me with everything they could. Very pleased with the outcome
Bettie G | Premières impressionsMaking the online reservation was easy and getting a desired storage space was easy.
Jennifer S | Premières impressionsI never signed an agreement to have the unit in my name, yet it was some how transferred to me and I was threatened with collections. I'm glad to be away from a place that lets friends do as they please vs contract agreements.
Stephanie D | Expérience généraleStaff was great, and very helpful. NEW storage units were in good shape, but older units need maintenance. We had a roof leak in ours that thankfully did not impact our items being stored. Outside of that, interior of unit was clean. This location.has unit security, but is not gated, which also did not seem to cause any issues, just wish that was noted prior to rental.
Steven S | Expérience généraleHad this storage for four years and about 2 years ago had a water pipe bust and they sent me a check for my items the same month .
CYNTHIA C | Expérience généraleThe manager David Hayes and front desk CSR Steven we're very helpful during a difficult day I was dealing with a family emergency
JENNIFER C | Premières impressionsEverything went smooth.
Ronald B | Premières impressionsThe agreement states that u get a lock with the controlled climate unit I was just asked if I had a lock not that I get one .Secondly the a/c unit went out over on my side of storage and did not get a call so see if I needed to go check my stuff since that now its not a controlled climate other than that things were good.
Thomas D | Expérience généraleThere’s a toad problem at the 51st and hwy 169 location.
Mickel E | Expérience généraleStaffing issues and while I was still in the process of securing my truck the staff left the truck running for 15 to 20 plus minutes with the ac going which took from the gas that was in the truck which I ended up having to replace at my expense on top of what I used for my mileage. There was a box left outside the loading/unloading door of bad food that was rotted and smelled. The agent took almost an hour to process the rental and when we got there didn't have the size of truck that I reserved at a different location wasn't advised of this til after he cancelled out the reservation for the size needed. Had to go to a smaller truck which now requires me to rent the size of truck that was needed which will be double for my move when ishould have only had a 1 time rental.
Oleana M | Premières impressionsHas the best people working there, especially David, he's the best person I know. I've been on this earth 73 years, and never met a better man than him. Overall a great team.
Richard G | Expérience généraleGood staff. Storage unit needs repairs
ben k | Premières impressionsLady sitting down, has a crappy attitude and talks bad about her black co worker Marco. Whom, ironically,was exceptionally customer service centric and exceeded my expectations.
ANTHONY J | Expérience généraleThey never answer phone. Poor communication on rental and setup.
Daniel R | Expérience généraleDavid Hays is considerate, respectful and a pleasant manager. Staff is helpful and friendly . Thank you for all your help!
Erica E | Expérience généraleThe overall was good. the one clerk never smiled though, and kept trying to sell product. charged me for something and then said she 'didn't know how to give the credit' so i had her get someone who did. this clerk said she had been working there for a long time, so i figure she knew 'exactly' what she was doing. everyone else was nice. she never ever smiled, said thank you or anything polite. the storage unit although said climate control was at least 80 degrees, way too warm for things that need climate control. i must add that i appreciated the Uhaul location and availability for an urgent need.
sharon C | Expérience généraleWas asked when I would be moving in, I stated I would be that night I booked the storage unit, and I was assured they would make sure No trucks would be blocking my unit, I go pack up a 26' Uhaul and drive it all the way to Tulsa to unload it and there is a truck blocking my whole unit about 6 inches from the door so there was absolutely no way to get into it, having to drive all the way back up there now just to unload my truck finally. Way to many trucks and not enough room for them to park them so they are blocking tons of units, not only mine was blocked
Austin R | Premières impressionsI tried to do online check and avoid the many people but could not do that. The code said good but doors required a card for entry and doing online I has no code. I did not access and I left unhappy and disappointed. The process sucked and was confusing and never again.
Joy H | Online Move InRental fees are too expensive per month. Had to sale things I was happy to own in order to rid the storage costs. 105 per month for 5'x10' of space. Ridiculous
Matthew H | Expérience généraleStaff is always very helpful!
NEIL C | Premières impressionsI didn't get any info about the facility not did I get the correct storage building. I was charged more than I had on my reservation.
Rachel R | Premières impressionsThe guys where really nice I really appreciate uhaul for being friendly
Takisha C | Premières impressionsThe staff was amazing!!
Margaret W | Premières impressions5 stars across the board! Only thing to make the experience better would be for uhaul personnel to perform the physical labor of placing my items in storage.
Samuel D | Online Move InEverything was stolen out of my storage unit. Does your employees round daily on the premises because I was notified 2 days AFTER (1/13/22). And considering all of the facts, this burglary looks like an inside job. Either a present employee or a past one.
REAGAN T | Expérience généraleLove their respect and courtesy of the customers as employees.
Aletha W | Premières impressionsDavid helped us a lot after our unit got broke into he had no problem at all helping us with the bill and giving us a great discount on a truck to move our stuff out and into our new home!!
Jake W | Premières impressionsU-Hauls late fee schedule violates the norms of decency. In my case I was out of town on a business trip. You charged me $30 late fee on a $129 invoice that was 20 days late. This figures out to about 445 per cent per annum. Usery rates by any definition. I called the manager to discuss this but he did not return my call. With our two companies in Arizona and California we have done tens of thousands of dollars per year with U-Haul. I have instructed our managers not to business with U-Haul at any of our locations in the future. J. Logan
Jim L | Expérience généraleMuchas gracias por el exelente servicio
SERGIO D | Premières impressionsI do not recall the name of the team member who helped me get checked in, but he was very. Imformative about answering any questions I had. Also went above and beyond explaining procedure of accessing the building via. Max security card.
Jonathon T | Premières impressionsThe staff was excellent to work with I have multiple u- boxes in storage here so I’ve dealt with staff on several occasions and they are always great.
Lawrence R | Expérience généraleMy experience has always been amazing.
Bobby H | Premières impressionsGreat service!
Jo H | Premières impressionsLock was left on the storage could not get in touch with anyone in enough time to get all moved in!
robyn w | Premières impressionsAwesome place and great service
JUAN s | Expérience généraleThere was a flood outside our unit. We were told when we set up storage by the older lady that works there that there is NO insurance on storage units and we were not able to put insurance on our unit. All my pictures of my kids were ruined and U-Haul told us if we had insurance that they would have covered our damages. That lady is sooo rude Everytime I come in and lied to me and my family. I refuse to come into the store anymore. You can't get pictures back, thanks. Also the lady said we had 24/7 storage access, so we had a fully loaded uhaul truck to load into the storage we rented and got there and it said storage hours on Sunday close early, so we couldnt even access our storage to unload, had to have the truck an extra day, had to sleep inside truck so none would steal it or our belongings because of your worker LIEING! I almost lost my job. You all should be ASHAMED of yourselves and your POOR customer service. Try treating customers like you would want someone treating your own family!
randall c | Expérience généraleEverything went well but the door to the air conditioned storage area did not work for some time (stayed open). I would use U-Haul storage again!
Ernesto V | Expérience généraleDavid and staff are great! They were always so helpful and went out of their way to help our move easier.
jennifer w | Expérience généraleThe owner himself was at the desk and could not have been more helpful. I almost don't want to say good things in case we need an extra unit and they become full.
Todd J | Premières impressionsvery helpful and accommodating for my last minute needs. thank you
Marla W | Expérience généraleHave always been very nice and helpful, very friendly.
Marva W | Premières impressionsAs far as the staff, they were super friendly and helpful. Other than that, I was highly disappointed with the facility. First, I had the climate controlled units (a total of 5). I've been in a few times and noticed the temperature in there to be very hot for being climate controlled. My dad and I started to move my stuff out on Friday, June 18, and it was around 90 in the area where my units were located. It was nicer to work outside with the breeze than work inside. I've had UHaul storage places in Texas that the climate controlled units were kept around 75-78, so it was nice to move in and out. So the biggest complaint is the climate controlled units are not worth the money here. If I need more, I'll go elsewhere. Secondly, at one point, the automatic opening doors stopped working at one point, so myself, my dad, and 2 ladies got locked in. I tried calling the office, but got voicemail. We almost went out the fire exit because we were all getting really hot and couldn't get in touch with anyone to let us out. Eventually my dad was able to get it opened. If I was looking for an outdoor unit, I might come back here, but I won't ever be back for climate controlled. It was a waste of money and time. I wouldn't recommend using this location. I would rather have my storage experience be more about what I pay for (my storage units) than friendly staff.
Stephen D | Expérience généraleThanks for all the help and friendly service.
DONALD S | Expérience généraleAppreciated getting 1 month free after renting a moving truck from UHaul. But if my unit had been located inside rather than outside, it would have been extremely inconvenient to not be able to get into my unit after 10pm. Also didn't appreciate trucks being parked in front of my unit when I needed access after 7pm.
MICHELE K | Expérience généraleGreat people & service. Much Thanks 👍
Paul S | Expérience généraleExcellent
HUENENE H | Premières impressionsThe broken water pipe and the way it was handled was a main reason to move out. I realize U-Haul did not deliberately cause the problem but trashing my goods with no consideration for the loss was not good. At least I was given a replacement lock for the one cut off when I couldn't make a 700 mile trip in the time allocated to clean/empty my bin. Up until this loss the rating would have been 4 or 5.stars.
Robert C | Expérience généraleYou have a great staff at this location.
JL K | Expérience généraleThank you for the good service and support with our storage!
mary r | Expérience généraleUninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say " let me get my mgr" then he was always unavailable. Very frustrating.
Erin H | Expérience généraleI had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.
Angela S | Expérience généraleIt's a nice facility but I think the storage units are just a little over-priced.
DARRELL N | Expérience généraleWas very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.
william w | Premières impressionsSteve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.
CHES F | Premières impressionsOutstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!
sherry p | Premières impressionsEverything has been great until we received this notice - we HAD NOT MOVED OUT. I cannot tell you how disconcerting it was to receive this notice. We were not sure if our belongings had been stolen or what was going on. It took three phone calls before they could even find our name in the system. Then one guy called us back and said it was a mistake and our stuff was still there. Of course we drove in from out of town ourselves to verify - thankfully the locks were in place and everything still there. I realize mistakes happen but these types cause a lot of stress. I'm glad it was fixed but hope it never happens again.
WADE W | Expérience généraleShelby was a delight to work with. You should be proud to have her as an employee of your company.
Jimmy B | Expérience généraleThe unit I had was right by the rental return lane and it was always blocked by a truck or trailer. Every time I needed in my unit I had to have them move a piece of equipment out of my way.
Melissa A | Expérience généraleGreat experience!
Mental H | Premières impressionsAbility to read customers, knowledge of product, attentiveness and communicated clearly.
LISA M | Premières impressionsStaff that rented to us was exceptionally helpful!
JAN E | Premières impressionsVery helpful staff Thank you
leah b | Premières impressionsI had trusted the facility to be secure with cameras and monitored access and placed decades of my irreplaceable photos, documentation of military service, coin collection materials, a small heavy safe with coins, camping items and boxes of office materials and financial records for years plus much more. U-Haul advertises its locks as great security BUT the thieves wiped me out despite this lauded and false security. Came through the locked door with the "great" lock. Cameras were apparently useless..
ROLAND F | Expérience généraleCars and trucks blocking drives and exits. Trash and old tires in drive isles When I started my rental the counter woman was rude and short tempered. My unit had trash in it . I set the trash in the drive isle and 3 weeks later it was still in the drive isle . Overhead door very difficult to raise . Slide locking mechanism very difficult to open my wife could not open it. Overall poor facilities.
Al A | Expérience généraleWe'll be using again when needed.
Andrew E | Expérience généraleThe only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.
Matthew H | Premières impressionsThe Manager David responded well to an issue I had He provided several solutions which I was pleased with He also checked periodically to make sure everything was going good. The staff weather in the store or seeing them working around the facility were friendly some greeted by a hello or wave or friendly gesture smile etc. The facility in or out were kept up and loved the cleaning lady always happy and constantly cleaning whenever I saw her. I liked the extra security measures in addition to your locks, swiping in and out , the lighting , and even the ear piercing alarm when it went off occasionally. It was a bit pricey for me but the cleanliness and security made it worth it. I would recommend this Uhaul facility at 51st and Hwy 169 to family and friends.
Hazel P | Expérience généraleYour staff is rude in all three locations I visited. They all acted like they were doing me a big favor just to let me speak with them. I am the client not the tax collector. I am paying you money not collecting money. Your staff needs a lesson in common customer service. The unit I rented had not been cleaned out and there was trash and debris still in the storage room. The only polite person on the site was the courteous young man that accepted the rental van. My son worked at your location many years ago during his sophomore year of college. He told me on many occasions how rude your staff was . I have witnessed this firsthand now. I will not in good consciences recommend your location to anyone.
Al A | Premières impressionsVery good facility. Staff was generally friendly and helpful depending upon who was working. We did have recurring issues with the card access but the staff worked with us every time to resolve it. Would definitely rent a storage unit here again.
HILTI- J | Expérience généraleMy experience at this facility was the worse. I wouldn't recommend this place to no one. My things were stolen out of my storage and I was not notified of this happening. The worse experience ever.
Chonte B | Expérience généraleThank you to David the GM he has been very helpful!
Aleyia S | Expérience généraleRented for four years and never had to worry about my things. Appreciated the customer service when needed. Easy payment method on user-friendly website.
SONIA M | Expérience généraleAny time I went into the office/store, there was always a line and never enough employees to help out. (The last time I left and went to Home Depot to buy boxes.) They were lined up to the door and only one person helping customers. Other three people were trying to find out what was wrong with something. Help your customers first.
CINDY S | Expérience généraleI CAN SAY THE STAFF WAS FRIENDLY EXPLAINED EVERY THING I NEEDED TO KNOW THANK U AGAIN
constance c | Expérience généraleThe people there are very nice and helped me with all of my needs
David G | Premières impressionsReservation confirmed however at check in reservation could not be located. After creating new reservation the old one suddenly appeared. The wrong credit card was charged for billing. Terrible
Tamytrea C | Premières impressionswhile my oldest son was sleeping It rained in the uhaul and got all over him. He woke up to his head being wet. Also the motor sounded like it had a miss in it making it burn more gas.
Roland B | Premières impressionsGood service
Ronald H | Premières impressionsAucun
DAN W | Expérience généraleMold grew on furniture in one of my units
Tawny S | Expérience généraleThe storage was cleaned up and the elevator helped me a lot.
KEMI A | Expérience généraleSpent almost 2 hours trying to get help because we couldn't access our storage. We have a full truck we need to unload so we can load remaining items. We need to be out bt noon today.
Corissa H | Premières impressionsThe equipment was great! Even through the terrific snow storm we had to endure thanks guys!!
Alberto S | Premières impressionsMy storage unit was infested with rodents. Their urine and feces were on everything I own. Several boxes of bedding and towels were completely ruined. Everything else had to be sterilized.
Nicholas D | Expérience généraleThis is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.
Gary E | Premières impressionsAlways helpful and friendly
monique h | Expérience généraleDavid Hays is one of the best General Manager's I have ever known. Always quick and ready to address any concerns I had when moving or storing my personal belongings and his staff is fabulous.
SALLY B | Expérience généraleWish the hours were longer so i could have gotten things after i got off my job. But the customer service was exceptional and i was so happy with the way i was treated.
Erin C | Expérience généraleI am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you
Drew M | Premières impressionsVery clean location, very friendly and helpful employees.
Derek H | Premières impressionsGreat storage facility!
DAVID D | Expérience généraleGreat place
evelyn l | Expérience généraleGreat place
Owen G | Expérience généraleWould put 5 stars and call it excellent but one thing.Got a letter saying I was overdue and was being charged $15 where I made sure I told staff.Was given 3 day grace period after 8/22. Was out 8/23.
JASON F | Expérience généraleDavid is very professional and courtesy!
Michael G | Premières impressionsCouldn't ask for a better group of friendly, helpful, and understanding people. They definitely went above and beyond to take care of us. Thanks Guys!!!
Mitzie M | Premières impressionsWe rented an indoor climate controlled space for almost two years. Our belongings were safe and we never had issues with bugs, rodents or humidity. Will definitely use this location again if needed.
Gary E | Expérience généralewell-run facility. I maintained three storage units for many years and never had a problem.
JONATHAN K | Expérience généraleOur small space was supposed to climate controlled, however, it was very hot when the sun was coming in the windows in front of our space. Not sure I'd consider it well climate controlled.
LINDA H | Expérience généraleThe staff was extremely helpful and made everything very simple. Thank you to the entire staff.
matthew b | Premières impressionsVery good experience. Will use this facility when needed in the future.
Connie w | Expérience généraleMerci
tyeesha w | Premières impressionsI reserved a 10x10 unit. Upon arrival, I was assigned two 5x10 units. The system was down causing significant delays. My moving anxiety was elevated. Aubrey gave good service.
Don W | Premières impressionshad difficulty closing the account to do travel for my work. told me that I had to be in person to close the account. Account closing could have been accomplished without being in person.
sean m | Expérience généraleVery kind and helpful employees
Tawny S | Premières impressionsI will use them again!
Aisha H | Expérience généraleThe facility has been very good to me. Won't go anywhere else.
beverly n | Expérience généraleWonderful experience.
joyce c | Expérience généraleMy belongings were safe and in perfect condition when I moved out of the storage unit. It was easy to access and the site was well taken care of.
Leslie R | Expérience généraleThe service was great.
Margaret & | Premières impressionsCurteous and friendly staff
karen g | Expérience généraleNice and helpful staff.
Justin M | Expérience généraleUhaul was very gracious to us during a difficult time in our life - their kindness was much appreciated! Thank you - thank you - thank you!
Sharla S | Expérience généraleEva was super friendly and helpful! She went above and beyond to make sure we had everything we needed.
tonya y | Premières impressionsVery impressive free storage for flood victims for 30 days.
greg c | Premières impressionsAshley was great and answered all my questions and concerns. I will definitely be coming back to this location for any moving or self storage needs!
RYAN D | Premières impressionsProfessional, friendly, compassionate and helpful staff.
Patricia S | Expérience généraleI have used uhaul in the past and every time I'm treat it like I'm one of there best customer. I will used them again in my future.
Chris M | Premières impressionsVery kind staff
Tywan S | Expérience généraleVery Friendly and helpful staff. Safe and clean facilities
Patricia H | Expérience généraleDavid has taken care of this account from day one , He and his staff are wonderful to work with
ANTHONY C | Expérience généraleDelivery and pick up were very efficient and professional. The staff explained the process well, gave pointers and even encouraged us in a rough situation.
Tamra B | Expérience généraleAlways use this location for all of my local storage and moving services thanks for the continued great experience and prices
Cree A | Expérience généraleVery helpful
tammy B | Expérience généraleok
john o | Expérience généraleNice
BRAD O | Premières impressionsExcellent service à la clientèle
lara t | Premières impressionsClimate control is wonderful, not a single bug or mouse anywhere at the facility anytime in the year I was there. Would use again when I need it again.
Norm M | Expérience généraleStaff was great, friendly and very helpful.
vanessa m | Premières impressions1
ronald c | Premières impressionsThe monthly cost increaed at a rate of several times inflation. This was the exact opposite of making me feel like a valued customer for the 8 years I had the storage.
WILL G | Expérience généraleJust want to say Candace was very helpful all the times I have used your services. I have used uhaul from this location 4x or more and she given excellent customer service. She is great
RICK O | Expérience généraleGreat staff
Loretta M | Expérience généraleI never went to the facility where my pods were stored. Jodi was a great help and took care of me and my things.
Melissa P | Expérience généraleGood storage experience.
JEFFREY M | Expérience généraleMerci.
James P | Expérience généraleAucun
Madilyn D | Expérience généraleStaff answers questions, and solves issues without needing the manager...
Norm M | Expérience généraleI truly appreciate you kindness, understanding, and help! Merci.
Tenaye B | Expérience généraleAlways our go to for great service with quick easy access and excellent staff!
TRACY O | Expérience généraleeverything was great
Brian T | Expérience généraleUsed them for 10 years. Never had a problem.
LORENZER H | Expérience généraleI normally rent here all the time, but this time was a mess. I 1st reserved a 26' truck but called to change it to a 17' truck. I get there the day to move and received a 15' truck and every was sold
Shawnta H | RéservationAlways have a good experience here.
SHAUN R | Expérience généraleStaff was extremely helpful and accommodating. Would rent here again over the 11th and memorial location.
Trey R | Expérience généraleExcellent service à la clientèle. Your staff needs to be the trainers for company they are the best
JAMES H | Expérience généraleFrom the GM David to the staff...they were always professional and willing to accommodate. Thank you!!!
ACOSTA S | Expérience généraleKandace went out of her way to help me during my transition to the area. Her customer service mindset and willingness to help is second to none! I would recommend this location to anyone.
eric o | Expérience généraleStaff very helpful and customer services was well above average.
Samuel H | Expérience généraleConveniently located off of highway 169. Very professional and very secure.
TODD R | Expérience généralea lot of the staff was friendly, but one man in particular was not. When I tried to retrieve something that he could not find, he rolled his eyes at my persistence. The next employee found it.
DAEVA B | Expérience générale