Your staff is rude in all three locations I visited. They all acted like they were doing me a big favor just to let me speak with them. I am the client not the tax collector. I am paying you money not collecting money. Your staff needs a lesson in common customer service. The unit I rented had not been cleaned out and there was trash and debris still in the storage room. The only polite person on the site was the courteous young man that accepted the rental van. My son worked at your location many years ago during his sophomore year of college. He told me on many occasions how rude your staff was . I have witnessed this firsthand now. I will not in good consciences recommend your location to anyone.

Very good facility. Staff was generally friendly and helpful depending upon who was working. We did have recurring issues with the card access but the staff worked with us every time to resolve it. Would definitely rent a storage unit here again.

My experience at this facility was the worse. I wouldn’t recommend this place to no one. My things were stolen out of my storage and I was not notified of this happening. The worse experience ever.

Thank you to David the GM he has been very helpful!

Rented for four years and never had to worry about my things. Appreciated the customer service when needed. Easy payment method on user-friendly website.

Any time I went into the office/store, there was always a line and never enough employees to help out. (The last time I left and went to Home Depot to buy boxes.) They were lined up to the door and only one person helping customers. Other three people were trying to find out what was wrong with something. Help your customers first.

I CAN SAY THE STAFF WAS FRIENDLY EXPLAINED EVERY THING I NEEDED TO KNOW THANK U AGAIN

The people there are very nice and helped me with all of my needs

Reservation confirmed however at check in reservation could not be located. After creating new reservation the old one suddenly appeared. The wrong credit card was charged for billing. Terrible

while my oldest son was sleeping It rained in the uhaul and got all over him. He woke up to his head being wet. Also the motor sounded like it had a miss in it making it burn more gas.

Good service

None

Mold grew on furniture in one of my units

The storage was cleaned up and the elevator helped me a lot.

Spent almost 2 hours trying to get help because we couldn't access our storage. We have a full truck we need to unload so we can load remaining items. We need to be out bt noon today.

The equipment was great! Even through the terrific snow storm we had to endure thanks guys!!

My storage unit was infested with rodents. Their urine and feces were on everything I own. Several boxes of bedding and towels were completely ruined. Everything else had to be sterilized.

This is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.

Always helpful and friendly

David Hays is one of the best General Manager’s I have ever known. Always quick and ready to address any concerns I had when moving or storing my personal belongings and his staff is fabulous.

Wish the hours were longer so i could have gotten things after i got off my job. But the customer service was exceptional and i was so happy with the way i was treated.

I am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you

Very clean location, very friendly and helpful employees.