Customer Reviews for U-Haul Moving & Storage of Cedar Hill

Évaluation :

5

Kadedra is the employee that assisted me and let me say, her customer service is unmatched. I will be a repeat customer and will definitely recommend this location because of her. She should be acknowledged for her professionalism, customer service and her knowledge.

Évaluation :

5

On 4-10-24 I rented a U-Haul FS 2330A Trailer from U-haul Moving and Storage of Cedar Hill (835025). It was advertised and I was told repeatedly that the Trailer was 7 feet long and 4 feet wide as described in U-Haul's description (copied from U-Haul Website below). I rented the U-Haul Trailer and drove 186 miles to load the Trailer. Upon my arrival I discovered that the U-Haul Trailer FS 2330A was not 4 feet wide, but only 39 inches wide! The Trailer was too narrow for my use and I had to drive 186 miles back to Cedar Hill, Texas without using the Trailer - AT ALL! The U-Haul Trailer FS 2330A was returned the same day, passing inspection by a U-Haul Employee PIN. I am asking for a refund to my MasterCard for the rental of a U-Haul Trailer FS 2330A that was never used. A totl of $25.25. I want to say the Manager and employees at U-Haul Moving and Storage of Cedar Hill (85025) were professional and wonderful to work with.

Évaluation :

4

The guy that attended to me was very rude and not helping at all.

Évaluation :

5

S.O.

Évaluation :

2

had to take trailer off truck by myself, and after having cancer, it was not easy. no help whatsoever!!!! pitiful, will never go back!

Évaluation :

3

Under staffed, went to drop off a trailer. Only one person in office and they was sending everyone to do their own stuff, like hook up your own trailer or like me I had to go park and disconnect my own trailer for them because they said they were too busy.

Évaluation :

1

Five people there, one person helping customers. Finished all paperwork but then they spent fifteen minutes looking for the keys. Always computer issues and a tech was there working on cameras. No more trucks so I need to start looking else where. Oh, she was nice though!

Évaluation :

5

The employees were both great at this location.

Évaluation :

5

Outstanding service from this location, but seems to be understaffed

Évaluation :

5

Please call me, i had issues with the uhaul truck and was waiting for the manager to call me back. Its been more then 48 hours since i made the complaint and nobody's called me.

Évaluation :

5

Awesome customer service! I would suggest having more employees on the weekends to accommodate customers and to not stress out your employees

Évaluation :

3

Arrived and was informed that even though I had a 24 hour rental that this location does not allow it. Went round and round with worker before finally getting the truck for the time I booked online. If this is no longer available it should not be allowed to book on line.

Évaluation :

3

Way to big and not what I asked for

Évaluation :

5

Do not let units go out that need to be repaired. The door not working like it should injured my back trying to make it work. I will definitely check before leaving next time.

Évaluation :

1

The wait to check in the rental was not good . I waited to be checked in no one came to my vehicle so I had to go in and get someone to check me in with no apology no sorry for the inconvenience nothing.

Évaluation :

4

Keep the price the same I had gone last week and my price was different from this time and it’s only been a week and she changed the price on me and I told her about it and she said she didn’t care and said if I wanted it or not so rude !

Évaluation :

5

It takes too long to check out the equipment. Every time I check in online and I feel like I start from scratch once in the location. I get asked the same questions I answer in the app, I have to acknowledge the same items on the credit card reader that I acknowledged in the app, also, I have to submit payment in the store even though I checked in on the app. Why?? Whats the point???

Évaluation :

5

Price of a rental is too much for my pocket. 600 dollars for rental to Houston and return to Dallas. Nope. Poor man can't afford uhaul

Évaluation :

4

Kadedra was very thorough and helpful. She was also training an agent and very detailed and thorough with him and it did not slow down the process.

Évaluation :

5

The miles allotted in the contract was grossly inaccurate.

Évaluation :

5

My experience with the Cedar Hill UHAUL location and its employees was absolutely superb. The service, assistance and materials provided by the staff were in good standing and quality. Great Experience!!!

Évaluation :

5

Good experience

Évaluation :

5

Nothing I received exceptional customer service

Évaluation :

5

Young gentlemen was very helpful

Évaluation :

4

New updated trucks would be nice, but the truck o used was clean.

Évaluation :

5

friendly and courteous staff

Évaluation :

5

The front gate seemed to be open many times when I arrived and it seemed like no one else was in the storage areas. Also the access card readers are not the most conveniently placed. Lastly there may be a water leak in unit 340. All together friendly and helpful staff, none of my possessions seem damaged from the leak, and the facility seemed to be in great condition.

Évaluation :

5

Customer Service representatives were friendly and helpful. Would use again or recommend this location to friends.

Évaluation :

5

The customer service representative was very helpful and courteous.

Évaluation :

5

The representatives at this location were exceptionally polite, informative, efficient, knowledgeable, and extremely helpful. Very fast service!

Évaluation :

5

The tow safety chain hooks on the Uhaul trailer were bigger than the holes on my bumper. Thank you for providing the smaller links!

Évaluation :

1

I was given a truck with an almost empty gas tank. I mean, almost literally on E. After asking why I would be given a truck with no gas, the attendant responded, "Sometimes customers bring it back like that." Then, I was told that I would receive a credit of $19,99 if I bring the truck back on a quarter of a tank, which I did, having spent nearly $50 in order to do so. My receipt does not reflect that credit at all. Additionally, when I reserved the truck via U-Haul's 800 number, I was quoted $23-something for a 15' local area rental. When I arrived to pick the truck up, I was charged $29.99. After asking about the price discrepancy while being shown the charges screen on the attendant's computer and after accepting insurance fee, I was asked to pull up my reservation via email from my phone to prove the initial quote. Well, of course, the rate was changed AND the insurance that I had just accepted was included in the quote. Obviously the attendant knew that it was already changed. I have used U-Haul's service before (even for a cross-country move from N. Carolina to Texas) and I have NEVER been so disappointed and dissatisfied with my experience. If someone can call me to rectify the situation I would appreciate it. Stephen Carew (616) 570-5840.

Évaluation :

4

Make sure all blinkers are in working order before tech hooks trailer up to vehicle. Otherwise service was good and tech was very polite.

Évaluation :

3

My rate was extremely expensive even after extending my time

Évaluation :

5

The only thing is more parking is needed!

Évaluation :

2

Not only did the charge me for the gas as mentioned earlier, I told the girl working in there that I had some used boxes in great condition to give to whoever could use them in the truck. She asked me were they UHaul boxes and I told her yes. She mentioned that I could get a refund if I had the receipt. I went to my car, got the receipt but told her that the boxes were used. She misunderstood me the first time and said that I couldn't get a refund but that the boxes were okay in the truck along with the pads that I had folded up. She was busy with another customer and asked was an email receipt alright and I told her yes. When I finally saw my email receipt, I saw that I had been charged 25 for the boxes that I was donating. When I called the store to speak to the manager, the woman said that it was because of the boxes in the truck and that they don't take used boxes because there is no place to put them in the store. That wasn't what I was told when I dropped the truck of. I wasn't able to speak to the manager but left my info. I have yet to hear from the manager and the last woman that I left my contact info with was rude af. I will not ever recommend this location.

Évaluation :

5

Ms. K was very helpful & cordial eventhough She was by herself. She is a true asset!

Évaluation :

4

I had just renewed my drivers license and had both the expired one and the paper one showing it was renewed and valid. But they refused to rent to me because they couldn't scan the barcode on the back. Totally unacceptable. Ended up using my friend to come rent it for me. Technology is suppose to make things easier not become a handicap. Totally disappointed.

Évaluation :

5

Great service

Évaluation :

5

You did good and I at this time see no room for improvement. you seem to have it all together. You have good intelligent knowledgeable people working who know their job. And very helpful. Thank you.

Évaluation :

4

Open gates (security issue). Back gate (large vehicle area) was constantly out of service or open. Storing my RV here was a security concern.

Évaluation :

5

Easy rental. Walked in and walked out quick. Customer service was nice and attentive to our needs

Évaluation :

5

The employees were very friendly and very nice, which I appreciate very much. Great employees are are always an asset. Merci encore.

Évaluation :

2

The CA delivery and pickup was great. Communication was great. The quality of the boxes was better than expected. Ours were stainless still and so much better than others that were wood. Arriving in Cedar Hill, TX was a little disappointing. They were set to arrive 1/3, unload date 1/4. Morning of 1/4 since I didn't have any updates I called the location, no one had any information. I asked for corporate information and in the middle of being transferred I got back to the first rep I talked to who said "the boxes are here but they didn't get checked in because the forklift didn't work and needs servicing, so since they're weren't checked in you can just come by without an official appointment." Once I hung up the app was updated and the arrival date was marked as 1/3. Of course this voided the "guaranteed by 1/3 or $50 per late day." Saturday I called, spoke to the same rep to set the appointment and stopped in. Sunday, I called, spoke to someone different and was told they're closed Sundays so they asked if I wanted to schedule for Monday. At the same time I found out they are only open 9AM - 4PM and the appointments need to be made the day in advance. No one told me these points at all the previous days. Appointment set for Monday. Tuesday I called to schedule an appointment for Wednesday. I spoke with the first rep who tells me the Ubox guy is off Wednesday. At this point this is our last day, the bill is due Thursday and we are trying to avoid this. She finds the guy and I talk to him directly. He said he would leave the boxes where I looked at them and they'll be ready for me. I would like to point out the boxes all 4 days we seen them never changed position/location. This was clear indication they were not stored in the warehouse. They were left outside the warehouse 20 feet from the doors. Not secured by anything but our locks. They were obviously not tampered with however that part is misleading and considering I was told I couldn't see them without an appointment or their closure days while they were just sitting outside the least they could have allowed was daily access. All in all, the uboxes as a whole were great. I'm sure the experience will depend location to location.

Évaluation :

5

The equipment was clean (auto transport) but the mechanism for the ratch straps are rusted, worn and do not function well. I use this same type of ratchet strap system on my personal trailer very frequently so I am am very familiar with their operation. I had great difficulty getting both of the strap on your trailer to release. If nothing else, at least some lubrication would help/. Bit at the end of the day the mechanisms really should be replaced.

Évaluation :

3

I tried checking in on the website. I received a "Thank you for using U-haul" page. It gave the impression check-in went without a problem. It nor the U-haul assistant informed me the check-in had to happen at the drop-off location to avoid a check-in fee. Staff could have checked the cameras to see I checked it in when I said. Furthermore, the van had to be swept clean when I received it. A large piece of trim broken and flying in the wind as I drove.

Évaluation :

5

Already doing a great job!!!

Évaluation :

5

Very professional and it was quick and easy from the start all the way till the end I won’t be moving any time soon but for any other moving situations I will come back to this location and I will refer my friends as well 10/10

Évaluation :

1

Very poor customer service from manager and rep at the desk.

Évaluation :

5

Have the clerks informed what local move one drop off mean I paid extra because of a misunderstanding

Évaluation :

3

First I thought that I was going to need the equipment 2-3 days.. But come to that I only kept the equipment for about 4-5 hours, and I return it the same day., Buy you still charge me $65 dollars, even though I returned it the same day?..

Évaluation :

5

Keep up the good customer service.

Évaluation :

5

Great staff!

Évaluation :

5

Very helpful 😃

Évaluation :

5

Lexi did a great job resolving an online booking order, and getting us on our way!

Évaluation :

1

Rude customer service from the facility team

Évaluation :

5

Awesome staff

Évaluation :

4

Good experience with the time there.. friendly staff, helpful when involved. My only feedback to make this better is providing enough certified people to fill LP tanks so that there's never a time to leave there disappointed with empty tanks. Thank you UHaul, your still a way better experience here that any other place I've been to in my years.

Évaluation :

5

Great service

Évaluation :

3

Not climate controlled and a mouse trap device was inside the unit. However, great customer service.

Évaluation :

5

Lexi and her associates were courteous, respectful and eager to help in what ever I needed. In my trying time this was very welcomed. I've done business with U-Haul all my life and was never disappointed. I want to thank the entire staff for their help and going beyond their duty to make sure things went okay.

Évaluation :

2

The storage facility itself is very good. Clean, well lit, and the store has a terrific selection of boxes, better than any other location in the area. My only complaint, is that although you have several people working at your location, no one ever answers the phone. Calls are always sent to the 800 number. It doesn't matter what time you call, the phone goes unanswered. It is very frustrating when you need to speak with someone at the Cedar Hill location. When I actually did get through to someone at your location, they were supposed to call me back with an answer to a question on two units in the climate controlled section. Because I never heard back from anyone, I moved what I had in storage at your location to another facility and rented two additional units at that storage facility as well.

Évaluation :

3

I would recommend. Move out date was April 3rd.

Évaluation :

5

my service was excellent and i enjoyed the stay. I would recommend u-haul.

Évaluation :

5

I was very well pleased from the professionalism to the overall customer service.

Évaluation :

5

Staff were friendly and helpful. Reservation was easy and quick.

Évaluation :

5

Staff was very friendly and helpful

Évaluation :

3

When we Rented a U-Haul we were unable to unload our 1st load due to someone who returned their rental in front of the gate entrance. Had no one to call for assistance and had to leave the truck at the storage facility until the next day. It delayed our moving process and I was charged for services that were out of my control. A sign needs to be posted not to park returned trucks in that area so storage renters can access their units. The facility only has one entrance and I pay extra to have 24 hour access.

Évaluation :

5

Excellent service provided

Évaluation :

5

The staff was great from the start. Very engaging and professional. The process from renting the trucks and returning was quite simple and fast along with the renting of the storage unit from start to finish. I completed the return process conveniently on line. The family and I have used uhaul services for many years and have always been happy. Merci.

Évaluation :

2

I purchased the smallest unit without seeing it. It was the size of a closet! I didn't receive a refund and I had it for a couple of weeks without ever using it. I went to another storage company and got a unit three times the size for the same amount. A company I used over 10 years ago but I thought Uhaul would be better this time around but sadly it was not.

Évaluation :

5

Al is. Great

Évaluation :

5

staff was very kind and helpful.

Évaluation :

4

Water damage at my unit destroyed some paperwork I had in a folder, I can't replace.

Évaluation :

5

The young man in the office and the young lady were very experienced and courteous and held their positions with confidence. The young man helped me, but was very confident in his position. They both knew exactly how the facility operated. These were exactly what ball business should have representing their business. The young man's name was Tamarian. Never got the young lady's name, but she was ever helpful. Those are two young Black people that are going. Need a promotion.

Évaluation :

5

The staff and owner were amazing. They are understanding polite and great people to work with. Any problem we had they addressed quickly and helped us out so much. I would recommend them no questions asked.

Évaluation :

5

I will write more about our dealings as I learn more.

Évaluation :

5

Everyone has been friendly there for many years that I patronized them!

Évaluation :

3

Our storage unit, along with several others, was broken into a few years ago. This is supposed to be a locked and secure facility. We were not compensated for our belongings. Why would I carry insurance on a unit that I pay a ridiculous amount of money for? By the time we moved our items, we had paid close to $20 000 for storage fees that UHAUL couldn't be bothered to keep safe! Would I recommend the Cedar Hill facility again? Absolutely not. We rented a trailer there a year ago, and someone neglected to check it back in. When we rented another trailer 2 weeks ago, the facility argued that we had never returned it. If this is what passes for service, I wish i had known that before we trusted them with our storage. I hope others have better luck than we did with our losses.

Évaluation :

5

Staff was amazing! Everyone was so friendly and understanding! Explained and helped with everything.

Évaluation :

5

Everything was great, we loved it. There for couple of years. The only complaint was the price going up to high. We moved to a different storage facility because the price is way less. Merci

Évaluation :

1

We opened our account for a RV space in February 2022 and expected that it was being stored in a secure location with surveillance cameras, particularly focused on this area where many high-dollar vehicles are openly stored. On approximately March 23 we went to pick up the RV for a trip. As soon as it started, it was obvious there was a problem. The catalytic converter had been removed from the RV. Needing to be able to take the vehicle on a planned trip, we had to immediately get it repaired. It cost over $1400 for the repair. We talked with the office personnel who gave us the phone number for the manager. We called, but our calls were not returned. Office personnel told us that two other RVs had also been vandalized, but the U-haul facility had not filed a police report. Apparently they did file a report after several vehicles were vandalized and an investigator came to view the video, but since the cameras were either not working or not focused on the open storage area, there was nothing to see. We did file a police report and, as instructed, contacted RepWest Insurance. We explained that the cameras at the facility did not even capture the area of these vehicles for the monitoring company or were not functioning and not providing secure storage. Over the course of several weeks, we dealt with the adjuster, AndreaGomez Olea. She was quite condescending and, of course, continued to deny any liability on the part of U-Haul in spite of U-haul's failures. We finally gave up with her after her final, impertinent message, and decided at that point we would find another means of storage for our RV. U-haul promotes these facilities as secure and safe, but we certainly found in a short time that not to be true. We would not recommend anyone storing a boat, RV, truck or any other vehicle at this facility.

Évaluation :

1

Gate never works my biggest issue. I got to found someone to let you in gate out of gate. very small parking lot for a big uhaul location alway Crowded going in-and-out of storage gate in parking lot. Frustrating situation I stayed less than a month

Évaluation :

5

Love the place would still b there if it weren’t for the price

Évaluation :

3

Within a month of moving my belongings from another U Haul storage to this one in Cedar Hill. My rate changed in October from $99 to $114,95 a month at present, in a moment notice. Do not like being blindsided, when it comes to my finances.

Évaluation :

1

The gentleman working the desk was very rude. Before even allowing us to see the storage space he was trying to convince us to go elsewhere. He kept telling us that it would be way too small. We were able to fit everything in the space. When returning the uhual he stated that he had logged out already and I would have to park the vehicle myself. It was 6:20 and they close at 7:00

Évaluation :

4

Just want to say thank you Jesus this place is awesome they did me just right everything I needed right on time and they are good business

Évaluation :

1

Poor experience. Always pest issues mice and snakes. No cleaning the pest up and would be in the hallways. Checking out took them over a month to do. Manager called me a sir via text I corrected him and stated I'm a ma'am and he still replied with sir! Very unprofessional. I will not recommend.

Évaluation :

2

The price I was quoted on the phone wasn't the same price . After putting my stuff in there I come back & my key doesn't open the lock. The sign says call for after hours help yet none answered the phone. Come back the next day & explain my key isn't opening the storage. And instead of manager apologizing about the inconvenience tells me next time you will be charged a fee.why charge me a fee for something that's out of my control? Horrible service.

Évaluation :

5

The stff was great and the supervisor was awesome. They were very helpful and knowledgeable. Always courteous and friendly. I'm gonna recommend U haul of Cedar Hill..

Évaluation :

5

I love the staff at this location, especially Miss Tia

Évaluation :

5

Staff very helpful and friendly answered all my questions

Évaluation :

4

Merci.

Évaluation :

5

Customer service is great!!!

Évaluation :

3

They Hardly ever answer The Phone. There was Time that I was on Hold for 27min. Till I Decided to Hangup.

Évaluation :

5

The only thing to wrong is that they never changed the contract to make it correct. My husbands name is BRIAN COLLINS...not David. :)

Évaluation :

4

The staff was very courteous and helpful whenever I went inside. The monthly cost was the only I found a different storage facility.

Évaluation :

5

However, the employee leaving the end of the shift that day about my unit, had to stop helping customers because she was leaving for the day.

Évaluation :

5

Although it looked like the boxes hado some water damage everything was ok.

Évaluation :

4

The access card kept malfunctioning, the staff was helpful and they fixed the issue over and over again, but what if it happens after hours when no-one is around? They said that they would provide me with a beeper instead, but didn't have any at the moment so they provided me with a code. And before you wonder, I did not have the access card near to a phone or other device, so no reason for it not to work.

Évaluation :

5

I had storage since December 2017. I had a large storage and there was some water damage but UHaul too care of that with my claim. I couldn't take it all so I rented a smaller storage to keep the remainder until I could pick it up. Picked it up, no issues and checked out. It was a very positive experience for me. I saw personnel changes but the quality of service and friendliness never changed.

Évaluation :

4

It was a great storage unit... well kept and the staff was professional.

Évaluation :

3

Upon moving out of my unit on Saturday February 27, 2021, I was billed $124 that included a late fee. I did call the facility and was told that the $124 would be taken off.

Évaluation :

5

Staff was very helpful.

Évaluation :

5

Friendly, courteous and helpful!!

Évaluation :

5

Gabby was very helpful and provided excellent information. Each and every time I call the staff that take your calls or very pleasant and polite also Craig when I call and speak with him basically anyone. And I have enjoyed the help and assistance that they have provided for me great team keep up the good work.

Évaluation :

5

Great Customer Service

Évaluation :

5

Thanks for your business and hospitality. May God bless y'all abundantly

Évaluation :

2

charged me $15 late charge was cool but once you charged me another $15 for being more more then 10 days late and you can also charge me additional fees and/or lien on for less then 30 days is insane. I would recommend this facility to anyone.

Évaluation :

5

Never had a problem and appreciated the staff!

Évaluation :

5

Great Customer service!

Évaluation :

5

I love uhaul

Évaluation :

3

Having to get out of the car to swipe the access card is annoying and the limited hours the gate is open is inconvenient. I am aware that for an additional cost you can get a remote key but that's more money going out the door. I switched to another location that has a drive up keypad and unlimited entry hours. The employees were nice.

Évaluation :

4

I used this storage facility for nearly 4yrs. I was always well lit and clean. I didn't have issues with bugs and my items remained the same as well I storage them. The only issue I had was some of the workers were not wearing a mask inside the store.

Évaluation :

5

The staff is exceptional with customer service. They truly go above and beyond to satisfy and deliver.

Évaluation :

3

When on the phone getting a quote, I was not made aware the price did not include taxes. Only found out when I arrived at the facility after making the 20 mile trip from my home. The initial monthly phone quote of $154,95 went to $167 and some change. Not that much money on a one time deal, but will add up for our new RV that we had planned on keeping there for as long as we own it which will equate to years. Was not at all happy with the surprise increase.

Évaluation :

5

Very helpful!

Évaluation :

5

Got chance to meet Sean Fullerton what are professional young man he was excellent working skills very impressed and got chance to meet Brandy she was very professional as well very nice person I would recommend U-Haul to any of my friends and family so glad I went by they were so helpful and the staff I would rate the whole experience overwhelming and I if I was in upper management I would do everything in my power to keep these people happy for you have a very well and experienced staff that does a very excellent job thank you.

Évaluation :

5

Very pleased with the service of U Haul Cedar Hill

Évaluation :

5

The guy who helped me cancel my storage was very nice and super quick! Sorry I don't remember his name but he was great!

Évaluation :

4

Service was quick and all employees were extremely friendly and helpful.

Évaluation :

5

Thank you for helping my church and me with your storage facility.

Évaluation :

1

I give this Rating because your location Manager was:Very unprofessional she treated her staff very unfair.I rented a climate controlled unit, And she did not take care of my problem the(high temp).

Évaluation :

5

Brandy is awesome.. Above and beyond. .. Service with a plus..

Évaluation :

5

need a better way to get on and off the high way .not your problem I know

Évaluation :

5

s/o

Évaluation :

4

I had a good experience with using the climate controlled storage for 4 years.

Évaluation :

5

Great service

Évaluation :

1

The 1st week I used the storage my unite got flooded. They tried to repair leak in the ceiling but it leaked again. The requirement to file a claim is too complicated.

Évaluation :

3

There was always a long wait at the counter no matter what day or time of day. Everything seemed to take so very long.

Évaluation :

1

Dropped my stuff broke my expensive china wear and didn’t deliver on time

Évaluation :

5

The staff at 1050 KCK Way Cedar Hill Tx are very professional and knowledgeable.

Évaluation :

5

Wish i knew her name but she was friendly professional and was patient with us as we sorted out info. She took us to our 15' truck. She got us on our way.

Évaluation :

4

Great experience, no problems.

Évaluation :

1

The representative onsite (Shawn) I believe is his name was not helpful and the price I had been quoted orginally changed within a 24hr period. Did not rent a unit with the facility.

Évaluation :

5

Everyone was very nice and helpful. Kristen gave me a tour of the different storage units a available. It took some time, though, to get the whole process finished. More time than i anticipated.

Évaluation :

5

Aaron Crooked, your representative, was very considerate when I advised that the unit I was in was not suitable for my needs. He Stuck with me until my problem was resolved.

Évaluation :

1

TOOO HIGH $ ALL OF YOUR U-HAUL Should have the same policy and information. We were charged an out rages sum $. Your store had different information.

Évaluation :

4

When the ac gets permanently fixed it'll be an excellent raiting. I used this facility for 5 years. Thank you for such wonderful service.

Évaluation :

1

You have been trying to locate my U-Box for a month. I call but get the run around. No one ever returns my call. I did a live chat & was treated poorly. Will someone PLEASE help me?

Évaluation :

1

I found water in my unit multiple times an reported it to the staff each time an yet each time it rained water would leak into my unit. Brenden was useless. Rude an acts annoyed by anyone.

Évaluation :

1

There is an very bad Communication

Évaluation :

5

Satisfied

Évaluation :

5

Great staff....all very friendly and personable. A pleasure to deal with.

Évaluation :

5

Great customer service and price.

Évaluation :

2

Had y'all for 3 years charge a late fee after 3 days and another one after 10. I feel y'all rip people off. Falls prices go up every 6 months, what is this car insurance? I don't recommend them 2 any1

Évaluation :

1

We had our 2018 Airstream trailer stored at this facility for 8 days when it was extensively damaged and broken into. Facility is not secure enough to prevent this from happening again.