Customer Reviews for U-Haul Moving & Storage of Dade County

4 415 évaluations

5341 NW 7th Ave   Miami, FL 33127
(@ Nw 54th St, In front of the Burger King on NW 7th Avenue)

(305) 795-1170

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(305) 795-1170

5341 NW 7th Ave
Miami, FL 33127
(@ Nw 54th St, In front of the Burger King on NW 7th Avenue)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Excellent service

Kleber Barzola Bordones 
Évaluation :
5

The truck was a bit shaky but the staff were amazing. Merci

Samuel Salas 
Évaluation :
5

Keep doing what you doing

Marva Nesbitt 
Évaluation :
5

Up grade computer system and offer VIP discount I have been renting from this company for at least 6or more years and there is no discount or break except for the fact that I like the people at this location

RAUL RAMOS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fredericka Clayton 
Évaluation :
2

This was the filthiest vehicle I've seen in my life. Disgusting. On top of that the truck was not safe to drive, the alignment was totally off and need of immediate repairs. Some staff were fine but others were very rude and unprofessional

Ramzi Zaghloul 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara Tucker 
Évaluation :
5

I love the staff and service they helped me alot especially the morning crew and night crew love ya

SHELLY MEMNON  |  Premières impressions 
Évaluation :
5

The customer service was A+ . I would love to have pickups at this location. Merci.

Vyvyan Rodgers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miles Allen 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SOLEDAD ROA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy Ross 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL STINSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNIFER PHU 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raul forte 
Évaluation :
5

All of the staff extremely helpful and kind

Jennifer Perez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esperanza ARANGUREN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lewis Weiss  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marva Nesbitt 
Évaluation :
5

Everything was to my satisfaction thank you

Sharon Ferguson  |  Expérience générale 
Évaluation :
5

All the staff were fantastic - they were friendly, helpful, and went out of their way to ensure we had the information and resources we needed. I would give six stars if it was an option! If I need storage in Miami in the future I won't bother to look elsewhere.

Mike Rowlinson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel zelaya 
Évaluation :
5

I asked one employee to help me with the maneuver, and she did it for me. I'm very grateful.

Simone Rondelli 
Évaluation :
5

Thanks fast Service

MELVIN RODRIGUEZ 
Évaluation :
5

Staff was great. Returned a trailer with friendly ease.

John McCulley 
Évaluation :
4

The staff was very helpful and nice .

Eric Standifer 
Évaluation :
1

They didn't even bother to help me unhook my tow dollies. They had me and my brother hauling by man power the equipment to the staging area. What if we got hurt? You guys suck!! I would never recommend this place ever!

Juan Scull 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yosdany lopez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelvin Nunez 
Évaluation :
5

The team was welcoming, from the first person I met in the parking, to the customer agent who processed the rental and offered the best option available, everything went smoothly and fast. I was delighted!

Marylyn Paul 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Guillaume Marchal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcelo Sadinas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcello Glass 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david thau 
Évaluation :
5

Customer service was quick and efficient. Would highly recommend.

Michelle Meunier 
Évaluation :
5

This team is excellent. The vechile was clean and ready to go. They are always pleasant and a pleasure to work with. I turned it in early, so that alwasy makes a location smile when they can rent it over the weekend

Neca Logan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY VERNON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique Fidalgo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chazemon Fenderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Belmonte Rondon 
Évaluation :
5

Good customer service

sheryl yvonne 
Évaluation :
5

I rent twice sometimes three times a year and there’s employees are awesome

HARRY VERNON 
Évaluation :
5

The staff were super friendly and very helpful. They explained things well and made the experience pleasant.

Mike Rowlinson 
Évaluation :
5

S.O.

Mildred berry 
Évaluation :
1

I reserved dolly carts and there was NONE

DANIELLE NACCACHE LIRA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Basilio Hernandez 
Évaluation :
5

From the minute I walked in it was a whole experience thanks guys I’ll be back

Brenda Louis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH ROLLE 
Évaluation :
5

Thank you Father God for my traveling grace going to coming and a young lady that registered me in at 54th Street and 7th avenue she was very nice if I had my own company I would select her first to work for me she was very nice when you treat people nice and talk to people nice to get better results thank you so very much for your cooperation I really appreciate my visit with you thank you the young lady was very nice very respectable and the young man have a great day. 👍🌹💚...

KATRINA CAMON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Wessel 
Évaluation :
5

Staff was fun and friendly at pickup and very efficient at drop off! Great people!!

Lumamba Bilamu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew McNertney 
Évaluation :
5

Very professional, nice and friendly staff

Virginie Leplus 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karla Corona 
Évaluation :
5

BEAUTIFUL FAMILY AND GOOD PRICE🤗🤝🙏

Juan Alvarado 
Évaluation :
5

Give Marquis a raise because he was absolutely amazing.

WANDA JONES 
Évaluation :
5

I'm super happy with the service, fast, practical and efficient and I also found the price very fair! Congratulations on the excellent work, I will use it again with

Ronildo Carvalho 
Évaluation :
5

Everybody in this place was a professional, very happy with their job, thank you!

MIGUEL MANZANERO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travon Williams 
Évaluation :
4

Seguir aumentando esa buena atencion que ustedes ofrecen en esa locación. Muy buena

FREDDY RAFAEL 
Évaluation :
2

Equipment was full of bugs and cockroaches

Rafael Mendes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artis Patterson 
Évaluation :
5

Great customer service. App not working.

Eleanor Blake 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia stephens 
Évaluation :
5

The customer service is awesome they is some nice people with respect

Keisha Cleare 
Évaluation :
5

Great communication

Kristen Wessel 
Évaluation :
5

Have more trucks available.

Andres Alvarez 
Évaluation :
5

Ivan and his team were very customer service focused, friendly, FUN and helpful. Who knew renting a U-Haul would come with high level customer service!!!!

mark errol ritchie 
Évaluation :
2

I experienced a collision to my cargo van by another U-Haul renter in a box truck. I was stationary and on U-Haul storefront property, and two employees witnessed the collision and agree I was not at fault, but I was still assessed a $150 damage fee. I hoped that since the crash was well documented and I was not at fault, the other driver would be held liable for the fee. I've submitted a claim online and am waiting to see if I can resolve the issue myself. I am a frequent renter from this U-Haul location (1000 NE 1st Ave, Miami, FL) and have never had an issue before.

Samantha Price 
Évaluation :
1

I made a reservation at a location in South Beach Miami. When I arrived to pick up the van noone was there. After calling customer service I was told to go to a different location that was 20min drive. The van we were given at that location had bad battery and died on us. We waste additional 2,5 hours just to deal with U-Haul mistakes and broken van. This was extremely frustrating.

STUART HART 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Lassalle 
Évaluation :
5

Very nice customer service reps! Easy process.

Corinna Moebius 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar Boyd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YONARKI RAMIREZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Juanico 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delroy George 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cesar Di 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfredo Andres 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Alves 
Évaluation :
5

Customer Service Was Great The Young Lady Was Profesional And The Gentleman was So Nice

Sharon Woods 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlinda Nesmith 
Évaluation :
4

Le client n'a pas laissé de commentaire.

richard taylor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selanese Wilkerson  |  Premières impressions 
Évaluation :
5

Excellent service and Professional. My representative was Awesome!!

Theodora Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sade Morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISSAC INGRAHAM 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILFREDO BARRIOS MARCIAL 
Évaluation :
5

Very friendly and helpful employees. Seamless dropoff!

Jason Slate 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miguel navarro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Lovejoy 
Évaluation :
5

The whole team on 7th are super efficient, professional and seem to care about each customers smooth transaction. I appreciate their customer service skills and friendly personalities.

Marc Harris 
Évaluation :
4

The new Staff at this location is great. Good customer service and attentive

Latisha Duncan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rudy Bethancourt 
Évaluation :
1

The truck was in poor conditions have mechanical/electrical issues etc. They didn’t prepare the truck with all the items that I rent.

Fausto Jose Diaz 
Évaluation :
1

Le client n'a pas laissé de commentaire.

India Martin 
Évaluation :
5

Nice people, very helpful. The lady who checked us in was super nice and fast. The guy outside came quickly too and got us on our way

Nicole Gasper 
Évaluation :
5

The older woman at the desk was really efficient and nice

Kristen Wessel 
Évaluation :
5

This location should be considered the gold standard of customer care and teamwork. I felt valued from the moment I walked in the front door to pick up the truck to the moment I returned the truck. Each time my presence was acknowledged at the moment of arrival. Everyone was both professional and kind and appeared to value my time. I quietly watched the interaction between staff and it was clear that they liked each other and worked to gather well. To be clear this was my first time here and first impressions matter my experience was exceptional.

Catherine Mitchell 
Évaluation :
5

Keep the same women behind your counter excellent all around

Artis Patterson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian Benavides 
Évaluation :
5

The best costumer service

Pedro Montalvo 
Évaluation :
5

The associates were very friendly and helpful

joycelyn pericles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDUARDO VENTA NOVAL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINE JACKSON 
Évaluation :
1

Ericka is the worst manager and super rude to her customers! I had reserved a truck, and during a storm couldn't cancel it and ordered a dolly which cost me money and she yelled at me when she said there was none available anymore and she said it wasn't her fault that they were dollies there for sale for $20 and she couldn't give one and I would've returned it for the same price since I reserved it and paid for it and then received yelling by the manager to my father that just had a heart attack and myself during a Florida storm it was unreal I never write reviews but this time I will her name is Erica she has dreads and piercings. I have tattoos myself I'm not discriminating, but her attitude was not OK when I dropped off the truck everyone was super nice. Everyone spoke English in Margate Miami needs to learn his lesson and I lived there for 20 years , and this is the first time I ever write a review I couldn't believe how somebody treated me like that over a dolly

Gioia Jansen 
Évaluation :
5

The staff was great and helpful moving in and moving out of the storage thank you kindly once again.

Felicia Darling  |  Expérience générale 
Évaluation :
4

I went back to use restroom and could not get in deny access.

Jerome Snell  |  Premières impressions 
Évaluation :
5

Recently, I had the pleasure of dealing with the manager of this storage facility, and I must commend the exemplary service provided. Their commitment to ensuring customer satisfaction is evident in every interaction. They went above and beyond, not just to meet, but to exceed my expectations. In a world where adequate service is often the norm, it's refreshing to encounter someone who truly understands the essence of outstanding customer service. I wholeheartedly recommend this facility to anyone in need, and my sincere gratitude to the manager for making my experience seamless and memorable. Thank you Willie

Carolina Pacheco Punceles  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrcia Woods  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie Jordan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michal Soszynski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrienne Shade  |  Premières impressions 
Évaluation :
5

Attention to whom this may concern I am very big on customer service and the employees at 5341 NW 7TH gives great customer service at all times. A big thanks goes out to Mr. Willie and his staff. Thank you, Be Blessed

Kimberly Taylor  |  Expérience générale 
Évaluation :
5

The customer representative was very professional, friendly and very helpful! I've got service at location prior and it wasn't pleasant, but this Customer Representative and entire staff was wonderful.

Lucille Childress  |  Premières impressions 
Évaluation :
5

Mr. Willie was over and beyond excellent customer service I really appreciate everything he did to assist me with being able to move into my storage unit.

Felicia Darling  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

theresa battle  |  Premières impressions 
Évaluation :
5

Customers service was great employees were very nice and helpful I recommended anyone to visit this .

Kimberly Taylor  |  Premières impressions 
Évaluation :
5

I love how the employee were eagered to assist before we walked through the door. They were very fast and prompt to assist.

Karensky Mathieu  |  Premières impressions 
Évaluation :
1

Cockroach and mice infestation inside a climate controlled facility!!! Since it's under new management I suspect it'll greatly improve. Let's hope for the best!!!' I lost a lot of irreplaceable items

mara petersen  |  Expérience générale 
Évaluation :
1

Full of cockroaches 🪳. Infested a lot of my thing that I had to throw out.

MATEO NANAJ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORIAN TROWBRIDGE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawntrell green  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corbin Wynn  |  Premières impressions 
Évaluation :
3

Most of the staff is rude or not knowledgeable. One lady (didn't get her name) was great. She seemed to be very experienced and was super helpful. All others, not so much.

Steven Rivas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivain Paulk  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Palacios  |  Premières impressions 
Évaluation :
5

Staff was helpful, knowledgeable and friendly. Picking up the moving truck was simple. This experience allowed my moving experience to be swift and easy.

Latribia Hugue  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gaea europia robinson   |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Smith  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thierry Decembre  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

willie wooden  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermaine Jackson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFRI PIERRE  |  Expérience générale 
Évaluation :
2

My storage room was scary. It was like the silence of the lamp type of room. Black sticky paint and the floor has holes it's perfect for rats and insects to enter. The floor is always wet cause there is water leak from the AC. That's a safety issue right there. The personnel was nice and friendly however I always felt you have guys walking around waiting for a tip! I had a one month free so I what can I expect really.

Victor Garcia  |  Expérience générale 
Évaluation :
2

Me mudé de Houston a Miami cuando llegue al lugar de almacenamiento no tenian disponible 10×15 que era el que me avian dado por la renta del camión. Después me dieron otro en otra localidad no lo pude usar porque las escaleras del local tomaban un gran pedazo del almacenamiento tampoco tenía los pies de altura que me dijeron. A sido una mala experiencia no tener un almacenamiento para poder descargar mis cosas del camión.

reinaldo Gonzalez  |  Premières impressions 
Évaluation :
3

It has no elevateor inside to move faster i have to carry heavy bag to the ground floor

Alfred McDonald  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred Parker  |  Expérience générale 
Évaluation :
3

Enable elevators for the 2nd floor

PEDROJ VASQUEZ GOYZUETA  |  Premières impressions 
Évaluation :
5

Uhaul acted in a professional manner at all times. I would recommend them to anyone. Thank You, E. Barry Kamensky

EUGENE KAMENSKY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARRELL DONALD  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANA HODGSON  |  Expérience générale 
Évaluation :
5

Willie and his crew were extremely helpful and polite. Would recommend them highly!

Jessica Fuller  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald Grant  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kingtrawn bohannon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kingshinika McKenzie  |  Expérience générale 
Évaluation :
4

There was a water leak on the floor and my mother slipped. We informed the staff and the staff quickly fixed the problem. Other than that my experience was good.

Latribia Hugue  |  Premières impressions 
Évaluation :
2

First time renting from self storage and my husband's leg got trapped to the rotted wooden floor. His little finger got damaged while he tried to remove himself out from the hole. My husband had to be rushed to the hospital. At first, when I came to the office, the customer service was laughing at me and not taking me seriously while my husband was in pain. I feel it is negligence from the company for not inspecting an unit for safety before renting it out and unprofessional from the customer service from laughing while someone got an accident.

JOVIANE MARCELIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA SURIN  |  Premières impressions 
Évaluation :
5

The manager and staff are so helpful and friendly! My experience made a very stressful move so much easier. Thank you!!

KARLA BASTOS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edna tillman  |  Premières impressions 
Évaluation :
2

The rental unit size provided was not the rental unit size contracted for.

alina kaller  |  Premières impressions 
Évaluation :
5

Very good experience dropping off equipment and using a storage unit. The manager is so helpful!! Moving is no fun, but my experience made it so much more bearable!!

KARLA BASTOS  |  Premières impressions 
Évaluation :
5

Thank for all your help during this time.

WALQUIRIA FIGUEROA  |  Expérience générale 
Évaluation :
5

Friendly, fast service!!!

Grainne Boileau  |  Expérience générale 
Évaluation :
4

The staff were all helpful and did whatever they could to accommodate us. I had a great experience except for one detail which was not the fault of the employees at the store. When I called to reserve the storage unit I spoke to someone at the call center. This gentleman was very impatient and he kept cutting me off when I tried to speak. I explained to him that I was looking for a ground level unit because I had knee surgery and couldn't do stairs. He told me that he only had a 2nd floor unit and assured me multiple times on the call that this storage facility has an elevator and that I should be fine. That was a lie. I couldn't even change my location because there were no other spaces available at other locations. I had to carry all my belongings up 2 flights of stairs with a bad knee. I believe that this situation could have been avoided if the gentleman had a little empathy and love for his job.

MANUEL SYLVESTER MEDEIRA  |  Premières impressions 
Évaluation :
3

My storage unit was riddled with mice and their droppings. I didn't have any food items for them to eat like i was advised, yet the were in boxes eating my books. Also, even with insurance the items are irreplaceable where i thought they would be safe packaged away. That was not the case! Label me Disappointed!

Sheronda Martin  |  Expérience générale 
Évaluation :
1

Staff absolutely useless and careless. Probably the most disrespectful experience and the worst memory. Will surely totally forget about this company for furniture need. I only hope this kind of experience is only happening at that location (which is apparently not the case based on what another customer was saying while being there). Good luck! you have a very long way to go if you want to be competitive in Customer Service experience.

Brice Le Troadec  |  Expérience générale 
Évaluation :
1

Bad customer service from one associate who lacks appropriate social skills and was unwilling to assist, will not return to this particular location.

Dino Fernander  |  Expérience générale 
Évaluation :
4

My only complaint is that I was not able to access my storage space in the evenings or very early in the morning.

Lewis Weiss  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MARINA MARTI  |  Expérience générale 
Évaluation :
5

This is a very good branch, excellent attention and very kind and helpful staff, management is always ready to supply your necessities immediately. Best regards, Hernando Forero

Hernando Forero Cardenas  |  Expérience générale 
Évaluation :
4

Someone tampered with my lock. However, they were not able get into my unit. I had to change my lock because my key didn't work. Other than that no problems. Need to warn employees about that.

MYRA HILL-NESBITT  |  Expérience générale 
Évaluation :
4

Good service; even on the phone.

idella patterson  |  Expérience générale 
Évaluation :
2

When I arrived at the location to obtain my storage unit, and drop off equipment there was total chaos in the facility. 2 staff members had their pre-school/grade school children running around.

jacqueline perry  |  Expérience générale 
Évaluation :
3

Not bad

Alexa Alvarez  |  Premières impressions 
Évaluation :
5

Once I needed to go later than 7 pm but it was closed

DANIEL TERAN  |  Expérience générale 
Évaluation :
3

Customer service rep was friendly, and knowledgeable but given instructions on how use storage system was not given in appropriate manner and to many down units! Upgrade unavailable Will be moving

Denise Williams  |  Premières impressions 
Évaluation :
5

They went above and beyond to help us get our belongings into storage.

Jacquelyn Everett  |  Premières impressions 
Évaluation :
5

Had a fabulous experience from Doug in Jersey who picked up my uboxes to the staff in Miami. They were excellent, professional and friendly For an out of state move the prices were reasonable.

Hazel Capin  |  Expérience générale 
Évaluation :
5

A great way to store things. Really happy with Uhual.

David Dibono  |  Expérience générale 
Évaluation :
1

Very expensive units .. need to Lower your prices ...staff is not alert they are day dreaming. 💰🔑 won’t Recommend no one

Adam Dion  |  Expérience générale 
Évaluation :
3

This is a general comment for UHAUL overall, not specifically the Miami location- your customer service is generally poor and the experience is very unclear. There's no easy way to track whats goingon

Andrew Dalton  |  Expérience générale 
Évaluation :
4

The your policy's for not being able to contact the store directly cost me money. We tried to contact the store for pick up for 3 weeks no return calls. Warren was the saving grace for that store.

samantha harris  |  Expérience générale 
Évaluation :
1

This facility is by far the worst Uhaul location with which I have ever dealt. They do not return phone calls, ever pick up their phone or communicate status or changes to a contract. Horrible...

PETER JOSEPH  |  Expérience générale 
Évaluation :
5

tks , the best staff

Jose Botero  |  Expérience générale 
Évaluation :
5

The location was convenient for what I needed it for. The only thing I took issue with was the pricing, but I was in a bind and had no choice but somebody should really evaluate that fee schedule.

Wayne Jones  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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