Everyone very nice!
Anibal M | Expérience généraleSelf Storage Units in Miami, FL, 33127
U-Haul Moving & Storage de Dade County
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisI had an exceptional experience with Willie, the manager, and his entire staff at U-Haul on 54th and 7th. They provided phenomenal customer service from start to finish. Everyone was incredibly helpful, professional, and welcoming. I felt completely comfortable and confident having my belongings there because of how well they treated me and how attentive they were. Willie and his staff truly went above and beyond, and I really appreciate everything they did. Excellent team and outstanding customer service! Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Michelle C | Expérience généraleThank your staff for everything.
Mimie K | Expérience généraleI was told incorrect information not once, but two times. The first was by people at the facility - I was told that I can rent a UBox to that location and they will drop it off, I can load it, and then they take it away at no cost. Then after calling to get it delivered, they said I would have to pay extra (paid about $200) for that. Then I scheduled the delivery for when my other storage unit ended, the morning of my renewal. The woman on the phone said that I would not be charged. I then went and move out - by like 10:30am on the day my original unit was up for renewal (but I had moved out into my new UBox). When "checking out" they said I have a balance - of like $270 from my unit renewing that day. The woman then gave really unnecessary attitude. It was pretty ridiculous. 1st. the people at the site did not know that their own facility could not accept uBox like that. Then they misled me on the phone, would have reserved another day.
Jamieson C | Expérience généraleI moved my daughter to Florida seven months ago needed a temporary facility for her to store her furniture and household goods. The ladies in the front office were extremely helpful and found us a unit close to an exterior door to help with the move-in. The facility was very clean and organized and using your app was very convenient. I would recommend anyone who needs storage facilities to to use this location. Thanks
Mike S | Expérience généraleMy items were sold
HERODE F | Expérience généraleEXCELLENT...!!!
Johnny H | Expérience généraleCustomer service amazing
Tranice L | Déménagement en ligneVery disappointed in this experience, I was offered a one month free promotion and you guys charge me. I did not authorize a charge needles funds credited back to my card.
Sophia W | Déménagement en ligneThe saff at this location took the time to help me with options to make an intelligent decision. I am over the moon with my decision to use this location.
Dahnelle J | Premières impressionsMr. Willie Shine, General Manager, was always very pleasant and professional to work with, which included his staff. I look forward to the opportunity to utilize this particular U-Haul storage location again.
RONALD I | Expérience généraleVery friendly staff and helpful, the Manager is a great Manager
clifton w | Expérience généraleThe Staff was courteous, wonderful and extremely helpful. The family had the storage unit since 2003.
FLORENCE E | Expérience généraleThe only problem I had was the Hispanic young lady was extremely rude all I did was ask her a simple question and she got mouthy the rest of the staff was beyond polite
tydrika s | Expérience générale