Customer Reviews for U-Haul Moving & Storage of South Fairbanks

Évaluation :

4

My unit needed swept out upon receipt

Évaluation :

5

Excellent customer service at checkout! Thank you so much for an easy pickup/dropoff!

Évaluation :

2

The after hours access was denied & that is an inconvenience to me. Please reassess as I do not plan on using my unit as bedroom. Lloyd Fink

Évaluation :

5

Delaney was an absolute joy to work with what a fun engaging people person I worked with the general manager Misty everything that I needed was taken care of. It was a fabulous experience..

Évaluation :

5

The woman who assisted us was courteous and professional.

Évaluation :

5

The Fairbanks staff was great…friendly, accommodating. In fact, I found this to be true of all UHaul people, both in Florida and Alaska. Wonderful company!

Évaluation :

4

I live in anchorage and our sole purpose is to come up for the events at the Carlson center. They always end on Sunday at 5pm and you all close at 5pm. We need to be able to put our items back in the storage after the event before we head to the airport. Even if you could close at 6 just for us to access our storage unit, that would be great. They announced several times that they don't want anyone to move out before 5pm because it creates a safety issue for the patrons. As much as I like your facility, this may not work for us. We need to be able to rent a unit for at least 2-3 years. Please let us know if you can work with us

Évaluation :

1

Rented a 26' truck for moving. Was told I get a storage unit for 1 month on the website it never said it had to be at the place I rented the truck at.

Évaluation :

5

When I rented the 10x10 online it didn't specify it was actually 2 5x10 units separated. Also their was an empty 5x10 next to one of the separated units however the manager on site couldn't change the units so I could have two units side by side because the rental was made online. This makes their ability to give optimal customer service.

Évaluation :

5

Fantastic!

Évaluation :

3

Having to provide two contact references that are called before being able to rent a vehicle is unacceptable. I will not go through that again.

Évaluation :

5

The van exterior was very dirty and the cab was also dirty. The radio was not working. The employees were very good and professional.

Évaluation :

5

Service exceeds expectations. When the original appointment needed to be delayed due to one of the parts being back ordered I received a call to avoid a needless trip. On the day of the rescheduled appointment, the hitch installation was completed timely and the installer clearly showed me how it was installed and answered my questions.

Évaluation :

5

Mr. Riddle was super pleasant and helpful. He really did make our day much more enjoyable. Merci.

Évaluation :

4

Someone needs to be at the counter AT ALL TIMES! Customers should not have to wait for employees to return from outside.

Évaluation :

4

The U-Haul was covered in snow and not warmed up even though I arrived at the start of my appointment. I did not have anything to get the snow off (no brush in U-Haul) so I had to use my hands.

Évaluation :

5

The staff that helped me was very professional and knowledge about what he knew explained to me everything that I needed to know asked me if I had any questions was very helpful throughout the whole experience.

Évaluation :

5

Excellent staff on hand. Professional and very helpful. Phones get answered quickly. They help you even when it's -40 outside. They are the kindest individuals I have worked with at any uhaul across the USA. You should be proud of them. They are also good at sales. I also bought I few things for my trailer hitch. Will come back to get accessories this summer.

Évaluation :

5

Wonderful people and the equipment in great condition.

Évaluation :

4

The tires were slipping on the highway. When I accelarated, the car use to get a tank slapper and it was generally just too scary to drive for the most part. I think they should update their vehcicles to either newer models or do some maintenance on the current older ones that really need it. The previous van I had rented last year didn't have such issues but it was a slightly bigger van than the current one, so maybe its this particular size van that needs an update?

Évaluation :

2

I returned the vehicle with 50 % fuel but still got charged $7.50. I think the person checking the fuel level didn't let the vehicle idle long enough to get an accurate reading. I found this annoying because I went to the gas station before dropping off the truck.

Évaluation :

5

Every employee is kind and friendly. The service is fast and they're very knowledgeable on the equipment.

Évaluation :

5

Staff at this location are always helpful.

Évaluation :

5

Truck was almost on empty when picked up. Maybe put fuel in it before rental.

Évaluation :

5

Checkout/return app did not work (geolocation error) online return form errored when uploading photos, bad digital experience overall. Employee in the store was wonderful and helpful, had the truck warmed up and everything.

Évaluation :

3

If Uhaul wants to do business in Fairbanks, they should supply trucks that can handle road conditions here. ai had to spend $300 getting the truck unstuck in my well maintained driveway because the truck was not fit for even a light layer of snow. The optional insurance I purchased also apparently doesn't cover such incidents. The employees at the store are nice and hardworkers--otherwise, I would have left a one star review.

Évaluation :

5

S.O.

Évaluation :

3

Although I had an appointment and it hadn't snowed for 3 days, my U-Haul was covered in lots of snow and ice. There was no brush in the U-Haul and it made it quite difficult removing all the snow in the dark. I would have appreciated at the very least, a snow brush to get all the snow off (as was the custom at the College location).

Évaluation :

5

Great customer service every time I need to rent equipment

Évaluation :

5

Kes is the absolute man, wouldn't want to deal with anybody else! Keep up the good work kes, and get them to hire you some help 酪

Évaluation :

5

Always great service at this location.

Évaluation :

5

The manager is always friendly and helpful. Every time I've been to this location he has been the highlight.

Évaluation :

4

The area near bays on far end smells like exhaust really bad. It gave me a headache and made me nauseous. They seemed to be doing some work on the place though. Maybe they know about it and are fixing it?

Évaluation :

5

Amazing job to all employees!! Very helpful

Évaluation :

5

Friendly and professional at pickup and drop off. Nice vehicle. Well marked prior damage.

Évaluation :

2

I rented two units, one online and the other was in store only. The online unit was a split 10X10". The split part wasn't conveyed online. Luckily the in store units wasn't split. Also the split unit is two 5X10s that are apart from each other . There was an available 5x10 next to one of the split units I got but the manager said they couldn't change the online designation. It seems odd that a store manager can't reassign units in their store as needed to accommodate a customer better.

Évaluation :

5

The guys were great, we had extend twice they handled it over the phone. It was quick and easy. Excellent service à la clientèle. Thank you very much!

Évaluation :

3

The guy at the front counter was So rude. I was having a hard time understanding the map and he said well if you read the email. It was frustrating as I was trying to get out of a Domestic Violence situation quickly and didn't need more issues.

Évaluation :

5

Thank you for the efficient service given on the phone, through email correspondence, and in person.

Évaluation :

5

Don't remember the ladies name that helped me, she has some extreme patience. I waited almost an hr because of a very rude ignorant customer ahead of me. She handled it very well and professionally. She has a ton more patience than I do. She definitely deserves recognition for her professionalism. I've used this location before and will continue to, when I need it. You guys and women are the best.

Évaluation :

4

There was a lot of missed communication , but in the end , everything worked out , I’m assuming

Évaluation :

5

Very simple transaction, everything worked on the trailer and the price was reasonable. Great service!

Évaluation :

5

This location is run very well, and I can't see any need for improvement to this location. However, U-Haul corporate needs to hire someone who can actually write a decent app. The U-Haul app is only good for reserving something, not for checking in after hours. When I went to check in, I clicked the button, and got a white screen. I waited several minutes, then tried again, with the same result. The only reason I'm using this format is that there's no place on the app to leave a review comment there.

Évaluation :

1

KES rented me u-haul & storage unit. With loaded uhaul, I found my unit locked & had to unload u-haul & drive it back to FBK. KES wanted to charge me for u-haul rental. Had to pay another month's rent. 6:45pm they don't answer phone. 

Évaluation :

4

Very nice facility. Had a little trouble understanding how the alarm would know if I didn't log in. I've since figured that out. Staff was very accommodating when I needed another unit to fit all my mother's things.

Évaluation :

5

Everyone on both ends was super helpful and pleasant to work with. We would recommend UHaul to anyone we knew who was moving. An entirely satisfactory experience.

Évaluation :

5

Your facility is wonderful! The staff should all be commended. I will be back!! Thank you!! And really please commended your entire staff!

Évaluation :

5

Na

Évaluation :

5

Fast service. Good equipment. Turn in was very easy.

Évaluation :

5

Everyone is so sweet, Wink

Évaluation :

3

I was not able to use my app.

Évaluation :

5

Above and beyond excellent. Well recommend your U-box to anyone moving ,You need to advertise your product,know one has heard of the U-boxes. thanks

Évaluation :

3

Because I didn't have 24 hours access I was told to leave when bringing my things to storage. I was not told that i had to sign in and what times I access the storage unit that I paid $129. And $10 for the uhaul lock. Online the price was different. And the price on the wall is $79. I believe. I'm really not happy with my experience sofar honestly.

Évaluation :

5

Friendly, fast and helpful!

Évaluation :

3

(for uhaul at large not fairbanks specifically) Fix the pricing issues with removing a container. U-Haul recommended 3, but I only filled 2 and it caused a chain reaction of rate changes etc that should not have occurred since I had a pre-contracted rate with U-Haul and they advertise how "easy" it is to add or remove boxes. It took many phone calls, and several hours to actually get the price correctly adjusted and then applying the "VIP certificate" (instead of an actual price adjustment) took the rep another whole hour to figure out how to do. I made several customer service complaints about this and am told each time someone will call in 2 days and yet nobody calls. It's been weeks.

Évaluation :

4

It would be nice to have the vehicle warmed up and the ice cleared from the windows when picking up for a short term rental in inclement weather.

Évaluation :

5

Absolutely nothing!!! Everything was great!!

Évaluation :

4

Need clearer signage of where the office is located.

Évaluation :

5

Personally I think nothing needs improvement.

Évaluation :

1

I was over charged for 7 Gallons of fuel that I did not use. I only drove the truck 5 miles. I'm going back to the store to get my money back.

Évaluation :

5

Cade is so cool

Évaluation :

4

Merci

Évaluation :

3

I dropped off trailer in less than 12 hours but because you weren't open your charging me more money!@!!!! Why. This is unacceptable to me! You got your money and now you want more!!!!!!

Évaluation :

5

Customer service representative was very professional and most helpful

Évaluation :

5

Thanks so much to all the staff at this location! They really help people feel welcome.

Évaluation :

4

Cade is a rockstar, thorough, professional and goes above and beyond for what was a bit a nerve-wracking order process! Great experience!!!

Évaluation :

5

I wish I had rented from this facility in the first place! just love the size of the units, the affordability, the drive in access to the units and the lights that illuminate the entire unit.

Évaluation :

5

I'm grateful something was available, both truck and storage unit, for my spur of the moment needing to move!

Évaluation :

5

Have used this UHaul location three yrs in a row. Every rental everything was great - truck on-site and ready and the folks in the store helpful, nice and fun to talk to.

Évaluation :

1

Overcharged, poor service from staff when i dropped the vehicle off.

Évaluation :

1

Absolutely horrible experience

Évaluation :

5

Customer service was great. Staff very helpful.

Évaluation :

5

I have rented a small box van from this location multiple times. The location is perfect for the intended use of the van because my organization, The Fairbanks Pioneers of Alaska Igloo #4 and Igloo #8, runs a used clothing drive collection at Pioneer Park to donate to Value Village which is next door to this U Haul facility. So, the total miles put on the vehicle is less than three. So this works out to be a convenient and efficient operation for us. Thank You, Randy Frank President Igloo #4 Pioneers of Alaska

Évaluation :

4

Why is Mike being a form of contact when i never put him on the lease

Évaluation :

5

I wish they have people to help us move our stuff but they do not have people during my reservation.

Évaluation :

4

Only issue is I was charged extra for gas even though I put gas in it

Évaluation :

5

One thing that drew me back to your location when I needed to rent a storage unit was how very friendly and helpful the staff has always been! So very grateful to go somewhere you're treated so nicely! Also I was SUPER glad you had heated units in the size I needed and in our price range - whew! Super grateful.

Évaluation :

4

Long lines at the counters but everything else was great

Évaluation :

2

The facility is easy to use, even if it's a bit of a maze. With the numbers of the units somewhat disorganized to the customer's point of view. However, the first truck would stop running whenever it hit a full stop. We asked for a replacement and then the second truck's cabin stank of marijuana. I'm allergic to marijuana. The cabin will have to be completely wiped down to get rid of the smell. Or ask for another new truck. The gentleman at the desk was very nice and helpful. Jared at Fairbanks Uhaul on Airport Way was a pleasure to talk to. Please give the man a raise for working with coworkers that contaminate the other trucks. :D

Évaluation :

5

Staff very friendly and helpful

Évaluation :

5

The manager and his staff are top notch, they are extremely helpful.

Évaluation :

5

Everything we needed when we needed it.

Évaluation :

5

The rep Kes that assisted me went above and beyond and his customer service skills were phenomenal. What a wonderful world this would be if everyone had his attitude and demeanor. I just love him.

Évaluation :

5

Keep up the great work! The entire staff is amazing!

Évaluation :

5

Ms. Kaitlyn, was very professional and available in a busy work ace environment. Everyone at the Airport riad facility has been friendly and courteous . Facility is clean maintained and well lit. Should be an example to all the Uhaul facilities how local knowledge attention to the physical building and accessibility can make a customer for life if your services are needed. Thank you for a excellent customer experience. David Spaulding Fairbanks. Alaska.

Évaluation :

5

Great secure, clean place and even has a restroom.!

Évaluation :

5

Friendly professional

Évaluation :

5

Hey

Évaluation :

5

Jermain is a wonderful employee. Super helpful and very knowledgeable about the facility. The rest of the team seems to respect him.

Évaluation :

5

We experienced a flood at our home and we're forced to move much of our belongings to the U-Haul storage. We rented the indoor storage to store our belongings. The storage area was easily accessible either via a man door or garage door. It was well lit, warm and easily accessible. The storage area appeared to be secure and free of unsavory characters. I would certainly recommend storage at this location.

Évaluation :

5

The manager was super friendly super nice she even showed me the unit gave me a tour and explained in detail for me

Évaluation :

5

staff is very friendly Thank you 😊

Évaluation :

5

Helped us out when our Uhaul unit on college road roof is leaking water. The manager there didn't have another 10x15 unit available. Said we could check with airport road facility but he couldn't do that. We drove over and got a unit without dfficulty. Jared was very pleasant and professional

Évaluation :

5

The staff made the entire process easy. I work strange shifts so the access hours aren't the best for me but that's out of their control and I'll simply work around it.

Évaluation :

5

Excellent and Friendly customer service by Delanie! It was a pleasure meeting her.

Évaluation :

5

I had a problem with my unit. I got the unit but when I went to the storage it was locked with another lock, I couldn't get ahold of staff because office was closed so I stored my things in another locker . I spoke with the manager and she helped me a lot with keeping my storage that my things were in and just changed my contract . Merci!

Évaluation :

2

Staff needs to be more knowledgeable of the products they are selling.

Évaluation :

3

I moved out NOV 14th, 2022.

Évaluation :

5

Staff was very helpful. Thank you

Évaluation :

5

Delaney was very friendly and helpful and made it easy to get my things in and out of storage.Thank you Delaney 👍🏾😁😊

Évaluation :

5

The staff was really helpful I was in a pinch I needed a storage unit like yesterday. I couldn't' find any, well they had a just what I was looking for. It was quick and easy I reserved my storage unit over the phone.

Évaluation :

5

Facility is well designed, convenient location. Staff is friendly and efficient and professional

Évaluation :

5

Nice workers helpful

Évaluation :

2

Initially getting a rental space took over 2 hours because the staff were inept and repeatedly assigned me units that were already rented and locked. Two days after I moved out, I was charged for an entire extra month and the staff refused to refund me.

Évaluation :

3

I gave it an avg score bc some of the staff were amazing and nice and others were absolutely rude and very off putting and borderline disrespectful

Évaluation :

5

The staff were all amazing! Thank you!!!

Évaluation :

5

Above and beyond kind and considerate staff - they truly helped our family make a smooth transition during a challenging change of circumstances ♥️ thank you again Airport Way U-Haul ♥️ from a now four generation’s deep Alaskan Family we truly appreciate how much you showed us love ❤️ This place is a welcoming great family operated business I was beyond impressed will be recommending to every Alaskan I know for sure!!❄️

Évaluation :

4

I like that the professionalism of UHaul staff is on point, I would recommend to anyone , 👍

Évaluation :

5

Good!

Évaluation :

5

Very clean! Easy to get in and out of. Garage bays for unloading are amazing!

Évaluation :

2

There was almost never anyone at the desk, and they took over a month to process my move out that I had to complete online due to lack of staff at the desk

Évaluation :

4

The storage units are great and with the high ceiling one can store a lot of stuff in each unit! But, the old flooring has been left in the corridors, which can be extremely bumpy sometimes, and if the load on the dollies is unbalanced at all, items will fall off. Minor inconvenience for me, for others who would be storing valuables, a much bigger concern.

Évaluation :

5

Thank you very much Delany you were very helpful and friendly. We need more customer service like yours nationwide. You are definitely appreciated. Forgive me if I misspelled your name 

Évaluation :

3

It was beyond difficult trying to find the main door where the service personnel were located and when I walked into the garage I was greeted with "what!?" Not how can I help u not anything remotely customer service based and when talking to the employee about the different sizes and costs he was very confused and unsure of anything, it just was a very difficult situation and experience with very little in the form of assistance or help to be guided in the right direction.

Évaluation :

5

J was very helpful

Évaluation :

5

Staff was always very friendly and happy to help me. I have zero complaints and would gladly use this location again.

Évaluation :

5

I work here so I just wanted to leave a review to boost the feedback

Évaluation :

5

They were very helpful and answered all my questions

Évaluation :

4

It was a pleasant experience with Uhaul & I would definitely use them again in the future.

Évaluation :

5

Staff is frequently overwhelmed by customer demand but they are always patient and professional.

Évaluation :

4

Very friendly service but I was not given much information about the facility, such as how the garages work or that you have to arm/disarm your unit with your card. I set the alarm off multiple times.

Évaluation :

5

Great facility and staff. Sometimes the line inside can be a long wait.

Évaluation :

5

Great place, great service. Terry and the crew do a wonderful job. Thanks for everything.

Évaluation :

5

Great GM always willing to help.

Évaluation :

5

Would like a larger unit as soon as available.

Évaluation :

4

You need more security for the outside units. But I love this uhaul and will use it again.

Évaluation :

5

Terry, Michelle, Delaney, James, and Maria were all very friendly and had positive attitudes. Despite how long it took to get a corporate account set up for storage unit, the staff were always friendly and professional! Even the housekeeper, Maria, was friendly. Your management did a great job hiring great staff! Merci.

Évaluation :

4

Need to hook up elec door opener for back in bay

Évaluation :

5

Very good to have indoor bays. I love the heated well-maintained spaces that keep my things safe and secure

Évaluation :

1

The service from the lady was awesome, she was professional and nice but the person named Preston made me walk in the cold holding moving boxes to find the vehicle that was mine. He gave me the keys and said that it should be In front of the building. I checked, the letters and numbers didn't match, so I walked and checked every single vehicle and still could find it. Finally I went in and the nice lady gladly walked me to the vehicle that was mine. Also every other uhaul place that I have been to have brought out the vehicle to me. I think he needs training on customer service due to his attitude towards me, and knowing where a vehicle is. The lady did great, more better than most people in her position despite me having card issues. She needs a raise, I'm only going back because of her.

Évaluation :

5

Very helpful and pleasant employees. Clean facility

Évaluation :

5

This facility having up to four available heated pickup/dropoff bays is an absolute plus!

Évaluation :

5

Would not hurt to make the floors more even for carts

Évaluation :

5

Heated days that’s all I Gotta say heated baysAnd wicked cool little cards to put your stuff on

Évaluation :

3

Staff at the time of this interaction did not possess the knowledge of completion of my requested needs.

Évaluation :

3

Maybe have a better solution for renting units that have an alarm issue like flag them or have a sticky note as a reminder. If they are the last units available then at least give a girl the heads up that the alarm will be triggered. But that the maintenance IT person is scheduled to make the fix soon.

Évaluation :

5

Great facility to work with.

Évaluation :

5

Will recommend this storage facility to others.

Évaluation :

4

Quite expensive for the tiny space I’m renting, but clean and well maintained.

Évaluation :

5

Nice place

Évaluation :

4

Very friendly and helpful

Évaluation :

5

Convenient, well managed faculty. Had carts and trucks to facilitate our use. Would use again if I had the need. Helpful staff! We

Évaluation :

1

My storage unit was broken into and they never sent me or the police the tapes.

Évaluation :

4

Only one issue, every time i opened my unit an alarm sounded even though i had signed in with my code. Left a note with the front desk about the issue.

Évaluation :

4

Overall a very good experience. I will definitely recommend this facility to others.

Évaluation :

2

Every time went and asked staff members why our auto pay wasn't on we would ask to have it on but they never did it. Also, every time we opened our unit the alarm would go off no matter what we would tell them. They left questions unanswered and didn't follow through with requests.

Évaluation :

1

Very short staffed. Locked me out of my unit which delayed move out

Évaluation :

5

Everyone at the Uhaul Storage Facility was always friendly, kind and helpful!

Évaluation :

3

When my wife and I moved up from Las Vegas for our new assignment at eielson afb we had put in a reservation for a 10x20 storage locker. That reservation was not honored and we had to jump through hoops in an attempt to find a location to unload a 26' truck. After securing two 10x10 lockers we moved out of one and informed the front desk twice it had been cleared. When we returned a week later to empty the second, the first locker was still open and had never been removed from our profile. The only issue I have with the facility is the hike from the loading area to the rear corner. Having another set of doors would have made our move so much easier, it seemed close to 100 yards each way when we were toting our household belongings.

Évaluation :

5

No complaints

Évaluation :

1

Rude employees, not very helpful. Even after your rude employee Shannon I was done with my storage unit, you guys still tried billing me for July. This Preston so called manager never reached out to me. Shannon was rude and condescending throughout this whole experience. You seriously need better customer service employees or extensive training so they know how to BE NICE to the customers. The college road uhaul treats its customers way much better. The only reason I used this one, it was closer to my home. Never again will I use this one... Such a disappointment... There was also broken glass by my storage unit the whole month I was there, no one cleaned it. The bathroom was filthy, no tissue, no soap... Be better..

Évaluation :

4

With only 1 person working, the wait was longer than anticipated. Friendly and capable person helped us. He was not stressed although he was overwhelmed with customers.

Évaluation :

5

Super easy and quick

Évaluation :

5

Great condition and wonderfully setup :)

Évaluation :

5

It was quick, easy, and very convenient. Thank you

Évaluation :

4

Very professional & courteous

Évaluation :

2

When I used the Uhaul off of college road, they were always very nice and helpful. I even got discounts for buying moving boxes. Shannon was adamant about not giving any deals/discounts. I even asked if there was any discounts for healthcare workers, she very quickly said NO. I was like oh ok.. I would rather have had the gentleman that was working, at least he apologized for having to go help a customer outside. I told him it was fine because I was still looking at boxes. I even asked her if there was any discounts for short term, because we only needed it for two weeks until the place we're moving into is ready. Shannon's very stand offish and said "No we don't pro rate" and left it at that. I was like dang, can she be any ruder! She needs better customer service skills and maybe U haul customer service is not her thing. She's going to end up helping you lose customers rather than gain them. OH, when I mentioned the college road u haul gave discounts, her rude answer was they were probably not following guidelines, I'm like really?! How would she know that. She was just not helpful at all. FYI: Your bathroom was very dirty. I asked to use the bathroom, she was like ok and walked away. I would rather have used the college road U haul facility, but yours was much closer.

Évaluation :

5

Very nice place and people. I accidentally set alarm off and got help and attention right away and I can insure that they will definitely protect your belongings. They show up right away and access the situation the best way possible.

Évaluation :

2

My experience was very inconvenient at every corner. During the move in, my reservation was to a different Uhaul location that was managed by this office. The access gate wasn't working so I was forced to relocate to this location. I reserved an outside unit, which wasn't available so I was forced to get an inside unit at a much more expensive rate. There's typically only 1 worker ever to be found, multiple times we were waiting for 30 plus minutes to even talk to someone. I don't recommend this place, storage rates are super high.

Évaluation :

5

I don't often complete reviews like this, but the staff here are working very hard to earn their customers' trust and meet their needs. They are over-the-top friendly, supportive, and helpful. The prices are competitive, too. I highly recommend this business.

Évaluation :

5

I found the access doors inconvenient. It's nice to have access to a dolly. Gas mileage is poor in the haul truck.

Évaluation :

1

Goods were stolen from locker even with a highly recommended padlock. Staff haven't been helpful yet besides saying no one can pick that kind of lock but I'll try again soon.

Évaluation :

2

Someone tried to cut my lock, so I bought a second lock from you and at that time "Someone " went into my unit, I'm the only one with both keys!! They stoked 200 rounds of ammunition for my gun, went threw EVERYTHING!! And broke my Easter decorations ( Which is my favorite Holiday). I feel it was an inside job & I had to move my stuff to a safe storage Unit elsewhere. Very disappointed ‼️‼️

Évaluation :

1

If I could give zero stars I would. My locker got broken into and the staff did nothing to help. Your location in Fairbanks, AK has no security, no cameras, no fence. I will be telling everyone not to go there and will not be spending another cent with Uhaul after what happened.

Évaluation :

2

Pretty sad when you can't rent anything localy or online. You say your open online at 10am but when you call no ones there.