Customer Reviews for U-Haul Moving & Storage of Winston Salem

7 597 évaluations

118 N Marshall St   Winston-Salem, NC 27101

(336) 724-6951

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(336) 724-6951

118 N Marshall St
Winston-Salem, NC 27101

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Trailer renting: Display a message that the towing vehicle must have the brake/signal light connection prior to renting. I didn't have this connection on my SUV; however, I was able to drive a pickup truck to pull the trailer.

Murray Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josefina Munoz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rashanda Glenn  |  Premières impressions 
Évaluation :
5

I was able to pay for and gain access to my unit in less than 10 minutes, excellent customer service

Charlie Exceus  |  Premières impressions 
Évaluation :
3

Really not a fan of being asked to take equipment to another site for a rebate only for it not to be insured. The cost to insure it almost undoes the rebate. Absolutely dumb.

Joshua Sullivan 
Évaluation :
1

Staff extremely rude and charged me fraudulently

Alec Hanreck 
Évaluation :
3

The young woman who worked inside was wonderful. However, the first truck we got had no gas cap. The second truck we got had the check engine light on for the whole trip, the low tire pressure light came on, and went off several times, and the truck was filthy- the inside had stuff spilled on the dash and steering wheel, there was garbage in the door cubbies; the back had no big garbage, but had little debris/dirt along the edges and in the corners. It definitely needed to be swept or blown out.

Elizabeth Stovall 
Évaluation :
5

Everyone at the Winston-Salem location where I picked up the truck was amazing.

RYAN ANDREWS 
Évaluation :
3

The area for storage unit was dangerous. A homeless guy was in my car digging for something to steal. I was scared and I scared him out of my car.

Camielle Foster  |  Premières impressions 
Évaluation :
3

I reserved with the call center and was not told about paying for mileage. Also the trucks advertise a different rate than what I was charged.

Beverly Ford 
Évaluation :
5

Both customer service person and the attendee on the lot were excellent! Great employees.

Gracie Rivera 
Évaluation :
4

The price is too high

Keslyn Gang 
Évaluation :
5

This is a very convenient storage unit. The room I rented was definitely not luxurious, but it was easy and convenient and it got the job done! Was very glad to have it and it made my life so much easier. An added plus is that the staff at this U-Haul are always extremely friendly and helpful. I definitely recommend it. Their U-haul truck & van rentals are flawless at this location as well.

JOHN FITZGERALD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin Lukes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Solomon  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Daly  |  Expérience générale 
Évaluation :
5

Nicole and her staff are fantastic Shay is always willing to help and everyone is always very attentive Would not go anywhere else

MELANIE RIGGINS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Santiago 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Blake 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raikole Watlington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kerry aguilera 
Évaluation :
2

Smelled of cigarettes

Logan Wilmouth 
Évaluation :
3

Have the truck ready an hour before pickup time as stated and instead of arguing with the customer JUST say sorry. If I'm already upset I've waited an hour the back n forth only ADDS to my frustration 

Jamel McCarrell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Pyle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan McMillan 
Évaluation :
5

Friendly, fast, and competent. perfect!

DAVE LYONS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn Stough-Cormack 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dana Chopra 
Évaluation :
4

Service was great

BERNARD SCALES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph niedzwecki 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Dukes 
Évaluation :
5

Keep up the good work.

Michael Morrison 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY PENDLETON 
Évaluation :
4

Wonderful staff

Sherwood Lucas 
Évaluation :
5

I always use this location when renting a uhaul and I haven't been let down, pick up and return are easy and the staff are pleasant!

Abrianna Harmon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy Washburn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eursla Harden 
Évaluation :
5

None.

Grover Gore II 
Évaluation :
5

very efficient and well run operation

joseph copper 
Évaluation :
1

I was definitely over charged and I'm getting a lawyer to look over it

Napoleon Holmes Jr 
Évaluation :
4

Truck was clean however I felt it could have used a alignment very shaky lots of movement side to side

JoAnne Johnson-Mims 
Évaluation :
3

Get your facts correct becsisr the equipmen was returned in immaculate condition

reid sherida 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim Pierson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker Mitchell 
Évaluation :
5

Exactly what I needed!

BENJAMIN CARLTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Ray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Smith 
Évaluation :
5

The young lady who helped me was helpful and answer all my questions. I got there right before closing and I was impressed with her . She was not rushing and took time to help me

Barbara Gateau-Carrington 
Évaluation :
1

Storage was horrible. People living inside and also drug activity when called to report I was told to mind my own business. I wouldn't recommend this place to anyone and I also reported it. I think this place should be shut down far as the storage part

Miai King  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier Arias 
Évaluation :
5

Great check in experience. Very friendly and welcoming staff at this location. Truck was virtually brand new and awesome features.

Glenn Snyder 
Évaluation :
5

The Uhaul corporate app needs work. It was easy to find the location and park but the app never loaded to return the truck. We had to use the browser to go through the return steps.

Michelle Vernon 
Évaluation :
5

Keep everything as is and services will always be first in the business....

Ronald White 
Évaluation :
5

Everyone working was really helpful and kind

Jack Benevides-Carver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Johnson 
Évaluation :
5

Nothing. Everything was fine. We like this location

Michael Ranieri 
Évaluation :
5

Awesome Experience. Will use again.

Darrell Swilling  |  Expérience générale 
Évaluation :
3

I had equipment issues with the truck. After 5 phone calls to the office for help, I had to drive the truck all the way back (32 miles round trip) to get help. The employee was great at fixing the issue but said she would take care of the mileage. After reviewing the bill, I was only given a credit of 12 miles.

Matt Rutledge 
Évaluation :
5

The staff was kind and helpful.

Joanna Britt 
Évaluation :
5

Everything was fine.

FRED FOSTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sasha White 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik Larsen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie Gardener 
Évaluation :
1

Only time you can get in contact with this location is when you are late on payment lol. Whoever runs this management is a joke. Also requested to speak to their manager as well but haven't heard from him either in about two months but I was told they had two weeks to respond. Needs to be shutdown or under new management asap.

Nathan Strother  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Frisbie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melodie Maomay 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik Larsen 
Évaluation :
5

EVERYTHING WAS GREAT AT PICKUP AND RETURN...

steven kimbrough 
Évaluation :
3

The assistant quickly disconnected the trailer and got me on my way.

Charles Leonard 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Renee Cochrane 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert benson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Irvin 
Évaluation :
5

Nothing to approve - very professional & nice!

Shane Hite 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dashekia Miller 
Évaluation :
4

Both attendants were on their personal cell phones when I walked in and appeared disinterested in doing their jobs. They did eventually tell me where to place my keys.

Michael Parrish 
Évaluation :
3

The truck we were assigned was parked on the edge of the lot in the trees. Hard to get into and the handhold in the door was full of water. The appliance dolly I requested in my reservation was not on the truck and was not available. We were give a utility truck and a furniture dolly. There were wet furniture pads (we did not request any) and we found someone else's pillow under the pile.

Allison Meadows 
Évaluation :
5

Everything was excellence but I could not rate the staff because my interaction with them was short. I brought in the truck key and rented equipment and left

SILVIA NOFTZ 
Évaluation :
3

The truck rigged of cigarettes. The main cabin was dirty. There was a baby bottle left there. There were personal items left on the back of the truck. Half of the moving pads provided were wet. Hope I don't have to move anytime soon because I don't want to use this service again

Gabriel Calvo Maisonnave 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Degenova 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adrienne Thorpe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome Hargrove 
Évaluation :
5

I had a bit of a problem with my hitch. Nicole immediately assisted in correcting the problem - great customer support !! Equipment worked perfectly.

WT Stille 
Évaluation :
5

Amazing customer service

Maya James 
Évaluation :
4

Overall, a great location. I've used them numerous times, and they've always helped to get the equipment hooked up.

Michael Hames 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake Strother 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meredith Hovarter  |  Expérience générale 
Évaluation :
5

Very helpful and clean!

Asia Barnes 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kerri White 
Évaluation :
5

Uhaul 24 is pain in butt to use. Ended up going inside location to get truck. Clerk was super helpful and easy to work with.

David Wood 
Évaluation :
5

The ladies gave great customer service, and treated me kindly.

Angela Palmer 
Évaluation :
4

Nothing! Just an easy experience. Thanks

Michael Shaffer 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Wood 
Évaluation :
5

Very courteous and professional staff

Clarence Freeman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Beksinski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Berry 
Évaluation :
5

The first Van that I took with me on Friday was damage( the back signal light on the passenger side), I was driving the van without knowing that, on the risk of having an accident, Cars were passing me on that side while I was trying to turn right. I was very lucky. The second van was fine

Greizy Beckles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE WOLFERT 
Évaluation :
5

Quick and efficient drop off.

Dwayne Bullard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max Riley 
Évaluation :
3

The first truck we were assigned had a smashed wind shield, the second truck had the battery light on the whole time we were using it - the equipment was average. However, the people who work there were awesome. They were busting their hump to make things as good as they could.

Elizabeth Stovall 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tiara Jordan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Wyatt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Sharp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN DORAN 
Évaluation :
5

Online reservation was convenient. It made the process less stressful when I went to pick up the truck.

Tymesia McLean 
Évaluation :
5

The customer service team was professional and helpful. The location was clean and welcoming.

Rachanda Nixon 
Évaluation :
3

Staff was aloof at best. First truck offered had part of the front bumper hanging loose, potentially dangerous to other drivers. Staff reluctantly changed to another truck that drove like its alignment was completely off, going in opposite directions of steering. Was an extremely dangerous experience.

Yvonne Carver 
Évaluation :
5

Staff provided easy to understand directions for working with an auto trailer as I hadn't used one before & helped me load my vehicle before I left the location.

Brian Rose 
Évaluation :
5

They've been the industry leader since my first experience in 1996. Awesome experience with beautiful people creating a fun experience.

Charles Black 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Patrick Rideout  |  Expérience générale 
Évaluation :
4

Just wouldn't be up in the loft no more

Tracy Chapman  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nakayla Baker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mishele fields  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elanda Starnes  |  Expérience générale 
Évaluation :
4

Kind and accommodating after we had been refused entrance to the storage unit we had originally booked.

Mishele fields  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIE COOKE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anika Parks  |  Premières impressions 
Évaluation :
3

Poorly staffed long wait times

Aaron Alcala  |  Premières impressions 
Évaluation :
5

All was very enjoyable. Thank you.

Angelo Followell  |  Expérience générale 
Évaluation :
2

The layout of the facility is straight up DANGEROUS. The units are double stacked and the parking is on the street or non existent. Also, some lady was literally screaming and attacking people outside. She was parked in the handicapped spot and chased me. The staff witnessed her do this to several people and just did nothing. Completely incapable of handling the situation.

Alex Dummit  |  Premières impressions 
Évaluation :
1

We had a unit with Uhual for about 2 years. We lived in an apartment during that time and rarely visited the unit. The time before we moved out, there was another lock added by the front office which we were not notified about and when we went to go into our unit they couldn't find the key or break the lock off so we had to buy the tools and do it ourselves. When we finally moved out there was mold all over the wall and got onto some of our belongings. Highly disappointed the facility seemed clean and we should have been notified of any changes.

Weylin Boyd  |  Expérience générale 
Évaluation :
5

I am very impressed by this particular uhaul station all the way around. Very nice place. And well managed. I'll be back again for sure. Merci.

Angelo Followell  |  Premières impressions 
Évaluation :
5

Excellent service all the way. This is the best location with the best staff by far in town. Ty!!

Stephanie Manning  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL MCCONNELL  |  Expérience générale 
Évaluation :
1

Worst customer service I've ever received. Never will rent a truck or storage unit from this location & I would not recommend this location to anybody that I know

Keishia Brown  |  Expérience générale 
Évaluation :
5

I had scheduled to return the vehicle at a different location but the storage unit was at yours. The staff were very helpful to switch the drop-off to your location which saved me a lot of hassle and made it stress-free. They were also a great help with advice on the right storage unit for me. Special thanks to Ryan and the lady whose name I did not get (Sunday October 16).

Dan Oleary  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo Diaz  |  Expérience générale 
Évaluation :
5

The staff was a big help and nice. I like my experience

Elantra Love  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

rosanne wileyhayes  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES L MAPP  |  Premières impressions 
Évaluation :
2

I am being charged for a 10x10. The unit is a 5x10. Also the ceiling in unit is falling and the floor tiles are coming apart and unit should have been sweeped out. I want my unit to say a 5x10. To charge me for a 10x10, is not the size of unit.

ALEX BEATTY  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angelia Jonea  |  Expérience générale 
Évaluation :
2

Units are nice and secure. Floors clean. Massive rat infestation. I had nothing perishable, no foods or anything of the sort, but had books and other items chewed by rats, covered in rat feces, and even a dead rat laying atop my items. Hopefully never have to use this facility again.

dustin tise  |  Expérience générale 
Évaluation :
1

This facility is so bad I would even rate it. Water damage due to leaking room, you access the the second floor through removable stairs, there's water damaged mattresses sitting at the front door, and etc. DO NOT USE THIS FACILITY.

JORDAN BROWN  |  Premières impressions 
Évaluation :
2

I could not use the facility for my needs, which I wish I had known beforehand. I ended up having to discard items I intended to keep. This storage facility is very outdated and should be brought current if you are going to charge current prices. On the other hand, the staff were kind and helpful.

Takia Miller  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Conjetha Green  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID DALTON  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lisa Bradshaw  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SujeyT Hernandez  |  Premières impressions 
Évaluation :
2

Rented a truck to move heavy furniture expecting to have accessible storage. We asked to see the space when we picked up the truck but we're not allowed until we returned to unload. We were never told until that time that the storage room was 8 feet above floor level accessible only by heavy metal, steep, rolling, stairs making it impossible to carry up heavy large furniture. No other storage was available and we had to make emergency arrangements to store large heavy pieces.

Ann Johnston  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jada Lipford  |  Expérience générale 
Évaluation :
5

The staff was very helpful and the customer service was GREAT I would definitely recommend my family and friends to the uhaul storage facility

Jerome Davis  |  Premières impressions 
Évaluation :
1

All furniture was ruined with mold in only a few months. I had to pay U haul to ruin my stuff. I got a depreciated value for my items but not refunded for the time it was in there getting ruined I feel U haul owes me 190 for the 2 months rent. Ihad to pay someone to get all personal items out and took me weeks to clean it all. The people were really sweet but said they could not defund my money only the insurance company could do that and the insurance company said no they can't reimburse for anything uhaul billed. This was a nightmare

Judy Uhrig  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

claxton Williams  |  Expérience générale 
Évaluation :
4

The light above the storage unit didn't work sovI have to take a flashlight with me.

ANN JOHNSTON  |  Premières impressions 
Évaluation :
1

Storage units looks as if they have rats. And also they have people living in the units.

Christina Bodney  |  Premières impressions 
Évaluation :
1

There was rat specimen all over my furniture and items.

Courtney Borden  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timisha Barnes Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER WIGGINS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Wilds  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER WIGGINS  |  Premières impressions 
Évaluation :
3

My storage unit was falling into disrepair. The lock latch didn't line up and the unit itself was falling apart

William Sawyer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amechi Nwose  |  Expérience générale 
Évaluation :
5

Very smooth operation and navigation

CHRISTOPHER WIGGINS  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anyah White  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karmesh Patel  |  Expérience générale 
Évaluation :
5

Great place an people they know how hard it is they will work with you if they see you need a little help highly recommended thank yall so much

Jacob Marion  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gannon Owens  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Sherman  |  Expérience générale 
Évaluation :
5

After our move from Denver and a long exhausting 30 hour road trip broke up into 2 days , the 2 young ladies in Winston-Salem on Marshall st. We're AWESOME!!! Couldn't have ask for more accommodating and friendly service . They were great in assisting us and made us feel like there were no worries and that they would take care of us , and they did ! They both should be commended!!!

gary williams  |  Premières impressions 
Évaluation :
5

Staff went above and beyond. Friendly, helpful, professional!

Doris Lewis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gannon Owens  |  Premières impressions 
Évaluation :
5

Parker is the best employee ever. The manager scott was also very accommodating

Eric Peacock  |  Expérience générale 
Évaluation :
5

The staff at U-Haul Moving & Storage Of Winston Salem were all sincerely concerned for customer needs, and went above and beyond to assist with truck return and storage needs. They deserve a 6 star rating!

Franklin Willard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin Willard  |  Premières impressions 
Évaluation :
5

Customer service was wonderful all my questions about the truck and storage was answerd without a problem.

Alexandria Blair  |  Premières impressions 
Évaluation :
5

Wonderful

ernest grissett  |  Premières impressions 
Évaluation :
5

I was so blessed with every one I spoke with.. I was supposed to be moving in to home...Everyday I had the truck was going to be 40 $. A day But when I told her I needed a shead I got my 1st mo fre

lisa cochell  |  Premières impressions 
Évaluation :
5

The staff was helpful and made the stress of moving easier. One of the best location to get a uhaul to moving items.

Denise Ware  |  Expérience générale 
Évaluation :
5

Great service

Denise Ware  |  Expérience générale 
Évaluation :
5

I highly recommend it. Very quick and easy.

Rene W Zapata III  |  Premières impressions 
Évaluation :
4

.

Keith Tucker  |  Expérience générale 
Évaluation :
1

Terrible experiences. Always rough when I would go to take things in and out of storage. Over charged me when I moved out twice. They were never authorized to draft my payment.

Philip Pinkston  |  Expérience générale 
Évaluation :
4

The staff member who checked me in was excellent, but the facility is Not great.

TERESA PREVATTE  |  Premières impressions 
Évaluation :
2

Stairs to storage units is never a good idea. Unfortunately for me, it was all that was available.

Erin Pettiford-Watson  |  Premières impressions 
Évaluation :
3

It was easy to check in and out . Sadly I had to have 2 different rental locations. Because my u box was dropped at the wrong location. So far u haul has cost me a lot of money! But this place is ok.

Carolina Andrade  |  Expérience générale 
Évaluation :
3

.

Keith Tucker  |  Premières impressions 
Évaluation :
2

The storage facilities were trouble, I would not put my worst enemies things in there.

Richard Williams  |  Expérience générale 
Évaluation :
1

The building is deplorable. Mouse traps in the storage unit the size of shoe box. There is animal vomit inside, on top of the one unit that you can see when you are going up the stairs. There is more.

Kayla Aronowitz  |  Expérience générale 
Évaluation :
5

it's been a pleasure working with y'all guys you gave me a piece of mind and everything I needed was right there thank you.

AARON STEVENSON  |  Expérience générale 
Évaluation :
1

The U-Haul facility on Marshall Street in downtown Winston-Salem is deplorable it is very unsatisfactory.. there is a leak in the roof which made the hallway to my unit flooded on the floor.

Kayla Aronowitz  |  Réservation 
Évaluation :
3

All of my stuff was covered in pollen when I went to get it. I can understand a little dust but an inch think layer of pollen over my whole unit was gross.

Kate Westmoreland White  |  Expérience générale 
Évaluation :
1

While the facility appeared safe & secure, it was NOT. My son's unit was broken into and TV stolen and items vandalized. All this with no signs of break-in. Totally inside job.

Treopia Cannon  |  Expérience générale 
Évaluation :
4

We chose an upstairs unit which got very hot and sometimes difficult for our college student to move boxes back and forth. Choose a downstairs unit if available. Had some rat droppings in the unit.

NANCY BECHTEL  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page