Customer Reviews for U-Haul Storage of Clackamas Town Center

5 767 évaluations

11811 SE 82nd   Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall, Corner of 82nd and Monterey, South of Taco Bell)

(503) 659-3800

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(503) 659-3800

11811 SE 82nd
Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall, Corner of 82nd and Monterey, South of Taco Bell)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Ruth Kuehny 
Évaluation :
5

Awesome staff!

Therese Cloud 
Évaluation :
5

Very friendly staff!

Ryan Retherford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

franscsco delgado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene Molinari 
Évaluation :
5

Put the check-in bar code sign next to the key drop.

Clark Wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sophia Keating 
Évaluation :
5

Mobile pick up process is clunky

Sean Kraljev 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dardinelle Troen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL STEPHEN REYNOLDS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashu Keto 
Évaluation :
5

helpful sales folks. clean restrooms and sales floor. Good inventory

Ira Erbs 
Évaluation :
5

Staff did an excellent job helping me!

TADD ABERSON 
Évaluation :
5

Everyone was friendly and the process very easy.

Donna Olroyd 
Évaluation :
5

Don’t park the trucks so close together

Ted Schuh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Handsaker 
Évaluation :
5

Justin at the happy valley, or location is amazing! Helped me understand so much of the process and really took his time explaining how it all works! Fair price sealed the deal!!

Nikole Deitering 
Évaluation :
4

There is not enough parking for when you need to leave a car.

Karra Crawford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben Harman 
Évaluation :
2

Every ubox service I've used in the past offered metal boxes… these were cheap wooden crates that we struggled to close. The customer service rep I spoke to for booking a month a head of time, was super nice… but a day before moving day we found out that the order never went through. I had no movers, and no one to deliver my boxes. Thankfully I caught the mistake and called again, and someone was able to have the boxes delivered on time regardless… but the emotional distress added to my move was horrific. I never want to use uhaul for anything again.

Tia Daniels 
Évaluation :
4

Justin was amazing in every step. Top notch talent.

Barry Drucker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tami Shaffer 
Évaluation :
4

The truck smelled a lot of marijuana Other than that service was perfect I like using U-Haul I definitely recommend it to my friends

Oscar Gaston siles 
Évaluation :
1

Got a drop off location set that was supposed to be after hours. Keycoded gate, couldn't get in. Facility would not answer phone calls. Called uhaul, got sent to another location who didnt have room for the truck. 3rd location finally worked. Asked for a future discount/credit due to the hassle of driving all around town, was told they can't do anything about it. Terrible company, won't use Uhaul again

Cliff Jenning 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Lottis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Clair 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Pruitt 
Évaluation :
5

The "contact less" checkout is way too cumbersome. Make it easier. I spent more time with site and app issues than I would have just instore for a normal checkout.

Evan Schroyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Otniel Cercea 
Évaluation :
5

The guy that helped was awesome

Susan Sailor 
Évaluation :
2

I got there look like somebody was remodeling there's a bunch of crap in my unit

Aaron Nicklin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Darnell 
Évaluation :
5

Very professional, courteous, and helpful.

Michelle Keys 
Évaluation :
5

Everybody there was friendly and without any hassle Thanks

Robert Sinclair 
Évaluation :
5

Everybody behind the counter and at checkin was extremely professional and courteous.

Emily Hannigan 
Évaluation :
5

All the guys are awesome. Carl runs a tight ship. I could go to a lot of locations in portland metro area, but I always choose happy Valley

Joseph Martin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Myer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Stimson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben Harman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny M Lewey 
Évaluation :
5

When scheduling, I chose mobile check in. I got an email that told me how to do that. When I arrived at the location, I followed the instructions specifically, but when I opened my order there was no "pick up my truck" option on there anywhere as the instructions said. It resulted in me having to wait for quite awhile because there were many people at the location when I got there.

Alexandra Kolupa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy Clevinger 
Évaluation :
5

The sales assistant that helped me was excellent. He was very helpful and professional. Merci.

Revea Griffiths 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tracie wolfe 
Évaluation :
5

Grate job

Raymond Dunkle  |  Premières impressions 
Évaluation :
5

Everyone working at the 82nd location. In happy valley has always been very helpful. And friendly. Also even the 800 number girls were great. Good job U-Haul getting good people to work for you that is very hard to do these days.

JOHN TOLLESON 
Évaluation :
4

The staff was helpful and gave very helpful advice about truck operation to avoid problems.

Mark Evensen 
Évaluation :
5

Everything was great as usual! Thanks!

CHRISTOPHER DOYL HOEPFNER 
Évaluation :
5

The two people who I interacted with professional, friendly, and quick. Everything I want on a stressful day. Merci

Ben Hoff 
Évaluation :
5

Can't think of anything.

Terrance Peters 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise DePrada 
Évaluation :
5

Friendly, fast, and efficient

Lisa Gilbert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon Dayton 
Évaluation :
5

Very good job

Mergea Dinka 
Évaluation :
5

The employees were great! Very personable and helpful. My only complaint is with the U-Haul online system. It's abysmal. I never received ANY of the texts I was supposed to receive. It wouldn't allow me to access my account but when I tried to make a new one it insisted my account already existed. If it wasn't for the kind employees at the 82nd location, a stressful day of moving would have been made so much worse.

Sarah Mathews 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave sanford 
Évaluation :
4

The services was good. But, the store was so busy. It could use couple more helpers.

Gary Wong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liam Lewane 
Évaluation :
5

I had a little challenge with my U-Haul app on my phone and the representative behind the counter, volunteered to help me out and saved a lot of time and was very nice

Douglas Hughes 
Évaluation :
5

Other than annoying texts and calls after I reserved a trailer, they were great. Really helpful on pick up and drop off

ira erbs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Rausch  |  Expérience générale 
Évaluation :
5

This location is great. The location on Foster canceled my reservation and was a bit rude. These guys more than made up for the lack of customer service at the other location.

Matthew Perry 
Évaluation :
1

Your log in system with the qr code sucks. I'm furious over this step. As a general contractor of a construction company. Making your customers figure our some bullshit that is complicated is bullshit. My apologies for the language. But it didn't work. If I'm paying you whatever amount of money. I should just have to drop the keys. Or I'm wanting to back charge you for your system not working and me having to self check out. So I'd my employees have to burn up more of my wage hours trying to figure out your self log in system than you should say for that. I want the old system. I park and I or my employees drop key in box. You fo the system log in. I can go to the other rental places that have a seamless system. Even your employees couldn't tell me how to navigate the drop off after 7 as they were processing trucks. Wtf. I'm not happy. I do not enjoy looking like a idiot. Fux your shit.

Eric Eugene 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas TIETZE 
Évaluation :
5

Justin was awesome

Stephani Gordon 
Évaluation :
5

Nice people.

FERDINAND Guce 
Évaluation :
3

It was alright

James Rowney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolee Senften  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Weiss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK THOMAS MC GUIRE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elena Korovnik 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Morris 
Évaluation :
3

Your staff was rude and unpleasant to deal with. We had an issue with an error regarding the amount of fuel that was reported to be in the vehicle and attempted to discuss that with your staff. Your employee would not assist at all. I made the comment that I run a business and we strive to maintain a high level of customer satisfaction, and I would assume that U-Haul also has the same aspiration. The idiot I spoke with (he identified himself as John, but he may have been lying about his name) accused me of threatening him. Listen to the recording and you can judge for yourself. I didn't threaten him despite him being totally inappropriate. The call was approximately 12:30 pm.

mark cogan 
Évaluation :
4

Check the time zone the customer lives in.. Getting texts at 3am and 4am are terrible.

Melody Ruth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Jacques 
Évaluation :
1

When I first arrived I had no idea where to go or what I was doing. I finally had a little help from one person then to make matters worse there was no where to put a 26ft truck with car transport but 1 spot. Then a uhaul employee purposely parks multiple uhaul s around me and boxes me in. I only know that because I went into store and over heard him and another employee talking about it and laughing at me. Honestly I'm upset feel like I'm stupid and never want to go back. If I woulda just had a little direction or help it could have been avoided. But childish games made my uhaul return late and the rest of my stuff literally left in the rain down the street.

Brandon Nielsen  |  Online Move In 
Évaluation :
5

The employee that I checked in with and did my paperwork and who was when I brought the Van back was amazing. He has wonderful customer service. You guys are lucky yo have him

Melissa Rees 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Jacques  |  Expérience générale 
Évaluation :
5

Professional, to the point. Got in, got out, got'r done. Got back and got home ! XD

Michael Hooven 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEVI WECKS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott reid 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert newcomb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine PSAROS 
Évaluation :
5

App wasn't working but employee was very helpful.

Mark Bauman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine Buck 
Évaluation :
5

All is good.

Steve Austin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl Thomason 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather Kirchubel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emanuel Aguilar 
Évaluation :
5

Everything went great 👍. Don't change anything.

James Selness 
Évaluation :
5

I would like to thank the staff, especially Jonathan R. For the excellent customer service. Moving is such a stressful experience and Jonathan put me at ease with what I needed. He explained everything very clearly and offered suggestions with things I hadn't thought of. He helped me loading boxes. The return of the truck was so streamlined, and quick. Thank you for such a positive experience.

Stephanie Bartlett 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIM DUNCAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Dixon 
Évaluation :
5

The online check in was difficult. My temporary WA license is on paper, and doesn't have a front and back. We had to start the check in process all over again using my sisters info and ID. It was very irritating. Next time I will just deal with the employees

LEANN MICHELE HESTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Hargas 
Évaluation :
5

People here were very helpful and everything went smoothly.

Justin St Germain 
Évaluation :
5

Fast and great service

TINA MARIE 
Évaluation :
5

the Oregon and Arizona people were great, but the people that do the online help sent the U-box to a storage that was over 25 miles from a closer storage location. over all the U-box worked great. I liked that the u-haul boxes just fit the inside of the Ubox and you can fill every inch of space. thank you

Robert Morgan 
Évaluation :
3

Need an elevator yo!

Mark Moline  |  Online Move In 
Évaluation :
5

Very friendly guy there perfect service

Alvaro Martinez 
Évaluation :
3

Friendly/helpful staff. The truck just smelled like smoke.

Dena Austring 
Évaluation :
5

Everyone at the store was very helpful and courteous. We will be back for any of our future moving needs.

Blair OConnell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kyle Woods 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMY Corbus 
Évaluation :
4

Service was slow before 8:00 AM when only one agent working. They did a great job once they got to me.

Steven Smith 
Évaluation :
3

Slow service

Robin Richardson 
Évaluation :
4

Used the app for online pick up and return. Pick up was smooth but returning was slow and eventually had to call customer service to complete the return process.

STEVEN ZETTERLUND 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hope moyer  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra Gibson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ethan Armstrong-Buckalew  |  Online Move In 
Évaluation :
2

The gentleman that checked us in got visibility irritated when I said I hadn't been able to complete the move in electronically. When I made the call to reserve the unit I wasn't told that a "round" lock was required, then because the unit was actually 2 units next to each other I had to buy 2! We ended up not needing the unit, never put stuff in it, or put a lock on it, and we checked in on the 10th, and checked out on the 12th, and got no money back. I called the storage manager, and never got a call back. The only bright spot we're the 2 employees that helped us check out on the 12th, I could tell that they cared.

Stephanie Walker  |  Expérience générale 
Évaluation :
4

Other than the load share issues it was a very positive experience. Loved have the storage options at the final destination. Make the move manageable and stress free.

RONALD PEREZ  |  Expérience générale 
Évaluation :
4

With the exception of my experience in GA, working with U-Haul has always been a good experience.

Kate Yager  |  Premières impressions 
Évaluation :
3

The fact that you don't pro rate charges is not ok.. many other storage places cheaper that pro rate .I have since vacated . And gone to another storage facility However Justin really went out of his way for us during a tough situation.. his knowledge was excellent as was his customer service .

JODY GUENGERICH  |  Expérience générale 
Évaluation :
1

When my family and I arrived to check in to our storage unit UHaul provided for the truck rental and 4 state move we had just done, we notice right away that the access was rough to get to the units. We walked in and the guy at the counter was never quiet and non responsive to questions and concerns and took over and hour to check us in and struggled the entire time and even though he was standing there with 3 other guys around that clearly had more experience, he didn't ask for help nor did anyone offer him help when they saw him struggling and our growing frustration and not knowing what was going on. By the time we got to the end of check in, the unit that had been reserved for us for over two weeks was not available and they were giving us two smaller units side by side which was not gonna work for us and not only that but the large unit for a 3+ bedroom home was up stairs and inside which was not feasible and the only way up was some rickety stairs on outside of building that were too narrow and had and awning that prevented any large furniture from getting up them. We canceled the whole thing and went down the street to Public Storage and their service and ease of access and timeliness far exceeded uhaul.

Sheena Hower  |  Expérience générale 
Évaluation :
3

I was a customer for years and it was fine but then without notice there was no where to park while getting things in or out of my unit if it was during business hours. I found out it was because they started renting cars, so that took all the spaces storage customers had. Profits before people will kill any business!

ROCK HUNT  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

douglas bush  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jason garry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pete Tittle  |  Expérience générale 
Évaluation :
5

Ground level outdoor unit, appreciated very convenient drive up and simple access- However, to be helpful- seasonal outdoor maintenance use of leaf blowers regularly pushed debris, paint chips, dirt, and dust under my unit door and onto my stored belongings. Stored papers, furniture, textiles, equipment and art were all affected, with layers of dirt clinging to some vulnerable items. Not entirely unexpected, nor was I significantly disappointed... Merci.

jeffrey reynolds  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan Davis  |  Online Move In 
Évaluation :
5

All of the employees were helpful and polite. The facility owner, Justin, was especially kind one day when a stray dog came running up to me as I was bringing things outside from my unit - I asked for help and he put the dog in his car to stay safe until we figured out what to do (the owner finally came by).

Carey Jones  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paula durkin  |  Expérience générale 
Évaluation :
3

I was very disappointed that your company does not prorate !

Karen Olson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Souria Luyamba  |  Expérience générale 
Évaluation :
5

The only issue we had is the parking. It was hard to find a space to conveniently move in or out our stuff. The UBoxes were great for our move here.

Dorothy Helwig  |  Expérience générale 
Évaluation :
5

An update would be nice to have an elevator to go the second floor.

PATRICIA KIDNER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody Barnes  |  Expérience générale 
Évaluation :
4

My rating would have been Excellent but the most recent experience I have last December 20, 2022, the door latch was disappointing as it was badly done and my disc lock would not go through. We alerted the office at once and for some reason it was not tended to and I received a voice message (thank you for that anyway) that I don't have a lock, and that is the reason why. I apologize as I should have made a temporary lock to secure it before leaving my things. I was on a time scrunch and decided to attend to it later. Jonathan went back yesterday and the latch was still not done. I believe the manager took care of it in 5 minutes. Now that, is the excellent part. I am grateful for Seth for helping with my move-in procedures, inspite of a few hiccups.

FELICIA MACARAEG  |  Premières impressions 
Évaluation :
1

Was offered the storage unit at 1 price but ended up paying nearly double that due to "misc. charges" and the cost was ridiculously high for such a small unit with only a plywood door.

Deena Kelly  |  Expérience générale 
Évaluation :
3

Please fix the door way on the back side. Had to lift filled cart to get it through doorway.

Diane Olsen  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA QUINTERO  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Carisa Paterson  |  Expérience générale 
Évaluation :
5

Professional and clean!

PEDRO CASTANEDA  |  Expérience générale 
Évaluation :
5

Uhaul employees always happy to help with locker concerns. Same for renting a moving van. Everything went smoothly to move out of my storage unit after being there for over 3 years. Good price on van rental.

Alan Cook  |  Expérience générale 
Évaluation :
5

Quality service of needs. Thank you!!!!

kary King  |  Expérience générale 
Évaluation :
5

I had this storage unit since January 2020. I had automatic bill pay each month but the card on file was no longer good. I called and it was corrected

paula durkin  |  Premières impressions 
Évaluation :
5

U-Haul was helpful and friendly

Steven Wright  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSICA HOWARD  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Britteny Trask  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Stephen Forbes  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leslie Landers  |  Expérience générale 
Évaluation :
4

Friendly and knowledgeable staff helped at every turn during this process of buying a home, from a temporary storage spot, UHaul supplies and boxes. Je les recommande chaudement.

teresa rosser  |  Expérience générale 
Évaluation :
5

No comment.

Lamine Fall  |  Premières impressions 
Évaluation :
5

The gentleman that helped me was very nice and polite. He helped me enter the unit and rent the truck. Excellent service à la clientèle.

Nikki Maxwell  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia Kolar  |  Expérience générale 
Évaluation :
2

There were no dollys to help move things into the storage unit. The door to the unit would not open all the way. Overall a poor experience!!!!!

Christopher Jacques  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel Holzgrafe  |  Expérience générale 
Évaluation :
5

The company's online website says your still a 24hr access to my storage unit but when I got there the hours are 7 8pm which sucks. That's why I was renting the unit in the first place.

Austin Bergevin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Alfaro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enoch Huang  |  Expérience générale 
Évaluation :
5

The blonde woman behind the counter was absolutely wonderful...very helpful and patient. There was a very rude and out of line customer that came in at the same time and she handled herself very well While helping me at the same time.

Amanda Webber  |  Expérience générale 
Évaluation :
1

Monique Morrell is highly unprofessional. I will NEVER use U-HAUL again as long as I live.

Kelsey Monahan  |  Expérience générale 
Évaluation :
5

We did not have much to store, so we were happy to find that this facility had the small units available. Exactly what we needed!

Erik Kobayashi-Solomon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis Oliver  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia Ornelas  |  Expérience générale 
Évaluation :
3

No comment

Betty Seil  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aubre Fuller  |  Online Move In 
Évaluation :
3

Customer has had 24 hr access w/ no events yet denied 24 hr access.

ROCK HUNT  |  Premières impressions 
Évaluation :
5

Moving into your U-Haul storage is a blessing for me, everyone there was wonderful I am very grateful to be one of your customers. Thank you very much for renting to me sincerely Donna Watkins

DONNA WATKINS  |  Premières impressions 
Évaluation :
4

They were very nice and helpful.

Debra Gibson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April Ash  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Wilson Constant  |  Expérience générale 
Évaluation :
5

I have always used U-Haul and always been happy with no issues until 6 months ago when I needed a storage unit and used another that was very close to my place. BAD mistake that I will never ever do again and will still always recommend U-Haul. Someone camping out inside the storage unit we think broke out my lock and had time to go through all my boxes and stole so much stuff! Emptied out the unit the following weekend.

TERESA QUINTERO  |  Premières impressions 
Évaluation :
5

Great staff locker on upper floor second level so a bit inconvenient for moving in and out but the perfect size for my holiday decorations and other items that would get damage in my garage.

THOMAS BERRY  |  Premières impressions 
Évaluation :
4

The two gentlemen I worked with getting started and closing out were very helpful, professional and friendly. Really appreciated!!

Sarah Short  |  Expérience générale 
Évaluation :
4

The gentleman who assisted me was very helpful and friendly yet professional.

Sarah Short  |  Premières impressions 
Évaluation :
5

I like the two step security

Velia Gonick  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kahlea Phar  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FELIX LASIN JR  |  Expérience générale 
Évaluation :
5

My wife and I have used U-Haul for our storing and moving needs for the past six years and have always had a excellent service.

Paul Brawner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELIX LASIN JR  |  Premières impressions 
Évaluation :
1

They are making illegal withdrawals from my account

JEFFREY VAUDT  |  Premières impressions 
Évaluation :
5

Offered a free first month of storage when I was evacuated due to a forest fire. They came through with what i needed during a chaotic time and I highly recommend.

bryan traskowski  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ivan Lima  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonna Coe  |  Premières impressions 
Évaluation :
5

This is the pinnacle of U-Haul sites. This is the best experience I have ever had renting a truck and using storage. The staff is friendly and extremely helpful. Sandra and all of the others who work are the BEST. I have used public storage facilities and rented moving equipment in the past, but the clean storage areas, accessible time, friendly, courteous and professional staff. EXCELLENT!

Reginald Nichols  |  Premières impressions 
Évaluation :
5

Aaron was super helpful and nice. He helped us with our storage unit when we first moved here, and has continued to be so nice and having the best service. Merci.

Olivia Ornelas  |  Premières impressions 
Évaluation :
5

Great help

MIKE MCDONALD  |  Expérience générale 
Évaluation :
5

I went from Public Storage just the night before to you guys and I was blown away at how cheep the rental insurance was. I was greeted by very friendly and helpful staff. I am thrilled about the access hrs. Thank you UHaul I will only e rentals from you from here on out!

vanessa trigg  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMSON REGASSA  |  Expérience générale 
Évaluation :
5

Everyone was great . Sandra was especially helpful

MIKE MCDONALD  |  Premières impressions 
Évaluation :
5

rhe place made me feel welcome and at ease . i love doing buss. there. i will be back . thank you .

Tracy Copus  |  Expérience générale 
Évaluation :
5

i would recommend this u-haul to anyone.

janice wayne  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy Helwig  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jenelle Megenity  |  Expérience générale 
Évaluation :
5

Great staff, very helpful, professional,made you feel at home.

Elysee Winkelman  |  Expérience générale 
Évaluation :
5

Very kind and helpful getting us set up and check out. Would definitely recommend to a friend.

douglas Botsford  |  Expérience générale 
Évaluation :
5

Thank you for the many years I have used your facility. I may need you again in the future.

CARLO SANTILLI  |  Expérience générale 
Évaluation :
3

The move in itself went well. The wait for service in the office was a bit slow. most of the time there were only two representatives on duty to take care of 4 or 5 customers. this site restricts th

Thomas Webb  |  Premières impressions 
Évaluation :
1

Rude and unhelpful. We went somewhere else.

Joelle McKnight  |  Expérience générale 
Évaluation :
1

I was told I needed to upgrade to a larger unit which was still not big enough. We had to wait multiple times for long periods for assistance, and was told "we didn't know where you went" I was there.

Joelle McKnight  |  Premières impressions 
Évaluation :
5

Fast, accurate, professional service.

Karen Payer  |  Expérience générale 
Évaluation :
1

The staff,always followed me around ,as if i was wanting to steal sonething? Everytime i pulled into parking lot.!yhey kept peeking / leering around corners ,darting back & forth,monitoring me,surveil

Robert Law JR  |  Expérience générale 
Évaluation :
5

Thanks

Raul Vasquez  |  Expérience générale 
Évaluation :
5

The gentleman that waited on me was very nice. He made it easy for me.

JOAN BAYS  |  Premières impressions 
Évaluation :
5

Good Folks

robert west  |  Premières impressions 
Évaluation :
4

Manager and employees are friendly and helpful.

Alan Cook  |  Expérience générale 
Évaluation :
4

Waited most of the time just to pay for my storage 🙁

Loretta Johnson  |  Expérience générale 
Évaluation :
1

Staff blocked handicapped parking with equipment, so we were unable to access storage. Mgr said he'd call, but didn't, so we pulled our things out. There was no offer of compensation or apology.

William luttmer  |  Expérience générale 
Évaluation :
5

Good team they will take care of you.

Kasheeve Wilson  |  Expérience générale 
Évaluation :
5

Great customer service Everytime I go in

JON WILKIN  |  Premières impressions 
Évaluation :
4

Things went fairly smoothly but they were obviously busy and it took a bit of time to get service.

Tyler Groff  |  Expérience générale 
Évaluation :
5

They were really nice and I had a great experience. I'd use the Uhaul box again.

Erika Strohecker  |  Expérience générale 
Évaluation :
5

Excellent

Derrick Mayberry  |  Expérience générale 
Évaluation :
1

This was the worst experience I have ever had. The order was constantly begging cancelled and redo thus affecting arrival date. Spent hours on the phone. I have more 2 move and went with new company.

jennifer battle  |  Expérience générale 
Évaluation :
4

The largest unit was 10x10x11. I needed a bigger unit than that.

Darlene Benedict  |  Expérience générale 
Évaluation :
5

The staff were very helpful and made renting a unit very easy to do and also made us feel comfortable renting this storage unit.

Raul Vasquez  |  Premières impressions 
Évaluation :
5

Thanks for all the customer support with our complicated Ubox order!

Emily Mcnulty Scripter  |  Expérience générale 
Évaluation :
5

Thanks for all the customer support with our complicated Ubox order!

Emily Mcnulty  |  Expérience générale 
Évaluation :
5

I have used this facility 2-3 times and have had great experiences. Same with other stores between Oregon & Colorado.

JOLLENE BROWN  |  Expérience générale 
Évaluation :
5

great storage and convenient

mary troutt  |  Expérience générale 
Évaluation :
4

I’m a satisfied customer.

IXKRA ESTRADA  |  Expérience générale 
Évaluation :
2

Our storage container arrived to our house after being in Clackamas Storage for 2 months. When we opened it up our belongings we're covered in rat feces. Not OK!

MJ Dunne  |  Expérience générale 
Évaluation :
4

regarding the delivery of my Ubox, the driver was given the incorrect address which delayed the delivery by an hour. I was given a 4 hour window and received the box 1 hr beyond the 4th hour,

Maureen Mastromonaco  |  Expérience générale 
Évaluation :
5

Easy to access unit. Carts and handtrucks available made it easy to move items into unit. Appreciate the free month of storage for renting a U-Haul truck!!

mary troutt  |  Réservation 
Évaluation :
5

I had two UBoxes delivered to our home (exactly where I wanted them!) and we never saw the facility... Great experience ~ Thanks! Both drop off and pick up drivers were considerate ~

barbara Jones  |  Expérience générale 
Évaluation :
5

Thanks

Karen Hayden  |  Expérience générale 
Évaluation :
1

I was given the wrong information about what I was actually getting.

Alex Barajas  |  Réservation 
Évaluation :
5

All my reservations were by phone. U-box very clean, delivered door to door. Both San Francisco & Portland staff friendly & helpful, willing to change pickup dates. Billing clear in advance. Awesome!

lyla menzel  |  Expérience générale 
Évaluation :
5

Competent; service-oriented; efficient; reliable; careful; and, expert movers

Dan Edgerton  |  Réservation 
Évaluation :
5

Easy and helpful, thanks!

hallie shapiro  |  Expérience générale 
Évaluation :
5

Very friendly and convenient

Martha holloway  |  Expérience générale 
Évaluation :
4

I didn't go to the facility but the manager was very responsive and delivered/picked up my boxes on time after I called him.

Carey Sebera  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Cindy Garcia  |  Expérience générale 
Évaluation :
4

Staff was very friendly and helpful. I called in advance to get access to my UBox and that didn't seem to be communicated correctly to the right people at the facility, because my box was buried.

jonathan geyer  |  Expérience générale 
Évaluation :
4

The computer system was down frequently. Otherwise all went well.

Steve Michels  |  Expérience générale 
Évaluation :
5

McKenzie was awesome!!!

TIFFANI JUAREZ  |  Expérience générale 
Évaluation :
5

Thank you for keeping my belongings safe and secure for the last three years.

JEANINE RUBY  |  Expérience générale 
Évaluation :
5

The staff was helpful beyond what one would expect, devoting full attention to each person no matter how busy they were.

Carol Anderson  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page