Darlene was awesome! Very efficient, accommodating and nice! Thanks for everything you made my move day super easy!
Kena HCustomer Reviews for U-Haul Storage of Loveland
Testimonials From Recent Customers
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Upon pick up my windshield was covered with sap. Upon return I made a comment about this truck being a gas guzzler. The attendant asked if I had the tow/haul feature released and I told her I was not aware of this. She showed me how to do it and said she usually tell renters about this but was busy when I picked up the vehicle. I will not use this location again and may just switch rental companies.
Mike BBridgette was very friendly and incredibly helpful both times I visited this location.
Kim VDarlene at the front desk was AWFUL. She was so mean to us. Short, rude and overall we will NOT be using this location ever again, and potentially not use U-Haul for our next move.
Alexa WThe lady that runs the office is amazing and goes beyond her job to help out and make sure your unit is secure, protected and taken care of.
Ambree B | Expérience généraleOver priced on truck 19:99 then you add all the extra and bill jumps and get in to storage and then it goes up
James L | Expérience généraleStaff was very helpful and friendly
Monthira L | Expérience généraleThe front desk person was very helpful and nice!
Dayna C | Online Move InCheck to make sure the units are in good working condition
ZAK KOnly time I ever used a storage unit. Had no problems of any kind at storage unit. Personnel answered all questions.
Sarah G | Expérience généraleReason for below average is location size. The drop off location is extremely small and very limited parking, which is why it seems not inviting but otherwise the place was clean. Personnel was nice and helpful.
Lori GThe staff was great & made everything easy!
marie lU-Haul Storage of Loveland was great to work with. I booked our 15 foot truck online and requested a 7:30 am pickup time. When we arrived at pickup time, it had snowed in Loveland overnight and we received several inches of snow. Darlene had already moved a truck around to the front, got all the snow removed, and had it warming up for us! The entire experience was great.
Scott KThese ladies made a really terrible situation for me, bearable. I appreciate their kindness and look forward to using them again for my moving and storage needs.
Kelly W | Premières impressionsDarlene was very organized and detailed about the rental unit. She was prepared for our arrival and the storage unit was clean when we got there. Park in the lot next to the office when checking-in due to limited parking outside the gate. I had a 26' truck to unload and the last 2 rows are wider for getting in and out of. Great service.
Kris M | Premières impressionsDarlene is awesome! Highly recommend.
Ryan T | Expérience généraleWe could not fined the original pickup location (phone number given on conformation email WAS NOT for a Uhaul location) and were blessed to drive by this location in the process. She had what we needed, offered to help fullfil our reservation and were treated with such professionalism!! Could not have been treated better!!!! THANK YOU!!!!
Jane HI forget their names but the Lady at the front and the gentleman were very nice and easy to deal with. Answered all my questions professionally and as a first time renter, they made it very understandable and explained everything. Very nice people.
kevin hWas extremely satisfied with the experience and all the help. The truck I had originally picked out was not going to work for what I needed and they were able to help me source another one almost immediately.
Seth HGreat service, nice people.
Ryan TVery helpful and friendly staff!
Robert P | Expérience généraleMerci
Joy K | Expérience généraleTruck was perfect and the 2 moving helpers were excellent!
Richard JI was with UHaul Loveland for over 5 years. In that time I had gone through some lean times that Darlene and her staff went out of their way to help me through, I can't thank them enough for all the help I received. In the end I believe we thought of each other like family. Thanks again Darlene, Bridget, and UHaul Loveland for your support and "Over the Top" performance.
Tom L | Expérience généraleI had an emergency and had to move. I was accompanied with a uhaul truck for my situation. I am so ever greatful you were there to help me when in need. I will always remember I can count on you for help at any time. Thank very much. Also like to point out that the storage units are very clean and well taken care of. Thank you again.
Cody B | Premières impressionsNice newer model 15’ truck in great shape and drove nice 👍🏻
Tamra GDarlene was great
ROBERT C | Expérience généraleThis is the third time I have returned a truck to this location. The owner has always been professional and pleasant. I hope I never have to move again, lol, but if I do, I will go to Uhaul.
susan cDarlene is very helpful.
Janet W | Expérience généraleThe clerk was one of the most helpful and personable people that I have worked with, going out of her way to explain all of the little details
James BI use this location every time I move. I'm a local Realtor and I always recommend it too. Thank you once again, Kristine
Kristine L | Expérience généraleSince hiring Darlene everything is very professional and always taking care of.
Carleen S | Expérience généraleWe were able to arrive, pick up the truck we had reserved, and be on our way in just a few minutes. Similarly, when we were finished, the return process was equally easy. Complete Win!!
Barbara NPeople hanging around the units for no reason. Inside the the storage area
Wesley B | Expérience généraleEvery uhaul person was professional
ROBERT C | Premières impressionsDarlene is amazing! And the reason why we come back to this location every year!
KERRI SStaff was very helpful and friendly.
Alex Z | Expérience généraleDarlene at Loveland storage was exceptional in helping me arrange my short term storage needs.
Alex Z | Expérience généraleAlways helpful and nice.
Steven H | Expérience généraleDarlene was amazing! She was so helpful and friendly. Moving was stressful, and her kindness and helpfulness gave me peace of mind. I will definitely recommend your storage units to others. Thank you, Christie
Chistie C | Expérience généraleGreat location; quickly ready; kudos Darlene!
Gregory KOnline reservation was easy and thorough. Truck ran great and office assistant was friendly.
Vic BVery friendly and I will go back again as well as recommended to everyone
Christopher ENeeds more room to enter with big uhual trucks and trailers
Wesley B | Online Move InThis made a tough time much easier and better. I would recommend it to everyone
Christopher EThe van we had was a bit tough to steer. It was sloppy and loose and would veer off to one side. My husband is a mechanic and said it felt Luke tie rods or ball joints need to be replaced. Fortunately we didn't have to drive far and were in town. Otherwise, great experience.
Kathy DNice clean newer model truck. Very easy to drive. Just the right size for our job.
Micheal WThank you so much the process was really smooth and didn't take very long at all thank you so much for working with me again.
PAUL C | Premières impressionsAwesome -- super friendly staff and go us on our way! Had the truck ready. Will use them again!
SHEILA BNothing to change, I have used this location to rent for myself, my kid and my extended family. The staff is super helpful and I have consistently had a good experience at this location.
L. JIn contrast to the pickup location, the woman (I believe her name was Darlene) was very helpful and friendly. Drop off went so much smoother than pickup.
Roger DI didn’t know I was renting it and would like a full refund on the storage unit only
chad s | Expérience généraleDarlene was fantastic! She quickly helped me get a truck at the last minute when I was in a pinch. Super professional and kind.
Anthony MThe quality of service and equipment is consistently agreeable!
Christina RThe uhual app is absolutely horrible, and Bridget helped me get going! Never have a bad experience at this location.
Shawn EWe received excellent customer service at this facility. Merci.
Steven F | Expérience généraleSo helpful!
Carl W | Expérience généraleI felt more comfortable with my drop off experience than my pick up. The woman was very nice and helpful and I had absolutely no issues with her or the facility. Uhaul was not upfront with the maximum mileage I could drive this truck and I had to pay extra fees for the extra mileage. The mileage given to me was not even the mileage it took to drive from pick up to drop off. If uhaul is going to give a maximum mileage one could drive, they need to take into account the length of the overall drive plus a little extra. It is unacceptable that uhaul wouldn't do that. Based on how poor the experience was at pick up, I expect that Uhaul would make it right with me if they want to keep my business in the future. At a minimum, they should repay me the fees for the extra mileage.
Eliza SDarlene was wonderful and easy to work with; her communication style is clear, concise and very friendly!
Jennifer S | Expérience généraleI was never allowed to pick up my truck or pull dolly for my car. Told them I was a domestic violence victim and had to get my stuff out and go to my Mom's instead. The manager said he didn't care it was the busiest time of year and I wasn't taking his truck anywhere. I lost my car and everything I own as a result of his choice not to help me. Not only did you refuse to rent anything to me I was told later you charged me anyway so I am disgusted by you and your entire company. I'm safe but lost everything so put that in your reviews and I'm sure your mother is so proud of the man she raised.
Crystal L | Expérience généraleDarlene, the Center Manager, is super professional, super organized, super responsible. I rented a truck from her center because she was the only local manager who took the trouble to answer the phone--instead of leaving me to be transferred to some faraway call center where the representatives know little about the area where I live and the needs of the people who rent equipment.
Leonard RI was supposed to get a mobile pick up at the berthoud location. The lock box wouldn't work. I tried for one hour. Finally called customer service and they had to switch my truck location to the Loveland one. Only one customer parking spot, very tiny. When I returned my uhaul this older blonde lady was so rude. She wouldn't even look me in the eyes talking to me. She was very rude about me being a little late dropping it off, meanwhile i wasted one hour trying to get the uhaul in the beginning. I will never go back to this location.
Stephanie LDifficult to get in and out of, only 1 marked parking spot. Staff was pretty quick to help.
Jess EBridget was very helpful and had a great attitude. She offered information for any future rentals.
Jeffrey MDarlene was so nice
KENO ONice people.
Michael BNever got itemized receipt supposed to be emailed to me, have not received it
Gary WThe steering was loose on the truck but once I figured out that I did ok driving it.
Margaret MVery kind and helpful
May THow can I review U-Haul without this location? Would be zero stars.
Jesse PNo customer parking area
Richard AThank you! I appreciate your friendly way of communicating with me. I'm glad I chose U-Haul in Loveland! Have a great day!
Adrienne H | Expérience généraleLady that I returned the truck to was very, screaming at me to hurry up and was not like the lady rented from. She was very nice and accommodations. The 2nd I returned the truck to needs some customer service training or fired.
John TTo expensive for the size of storage unit, I found a bigger one for less this is the only reason I left
laura W | Expérience généraleThe manager is so nice, friendly, and helpful! Thanks for making it easy for us after a long drive from Utah.
Lyvia L | Premières impressionsNothing! Best experience with Uhaul ever!
Kathy DThe 24-hour self process (ap) for pick up/drop off was cumbersome and glitchy at times. Took forever to get the drivers license picture to be accepted, then the two person verification was ridiculous. All took way too much time.
Deborah VThis U-Haul location is tops! They accommodate my last minute reservations, have great quality control, and verify both before-rental info and after-rental vehicle condition so I know I'm getting a fair rental and best deal.
Corey FDarlene and Bridget were very helpful and kind.
Christopher MExcellent service à la clientèle. Not alot of on site parking space. Average prices.
Becky H | Premières impressionsWe really liked this U-Haul storage location. Darlene and Bridget worked in the office and both are sooo friendly. I would recommend to anyone needing storage.
Heather P | Expérience généraleDarlene made the experience very comfortable. She was very helpful. Merci encore.
Loretta GExcellent service
Bernard W | Expérience généraleService was fast and friendly.
MICHAEL M | Premières impressionsSite manager is extremely helpful and I will definitely be back again as my needs change.
Mike L | Expérience généraleI normally don't take the time to write positive reviews but the service here was so over the top fantastic, I had to stop my busy schedule to mention it. So friendly and made a moving day pleasurable!
Thomas BSuper friendly and helpful.
Patrick LShe was great! Extremely helpful and kind.
Sarah KFacility always clean and welcoming. Darlene and staff exceptionally attentive and always working on something out on site or office. I would have preferred to stay but unfortunately... Thanks to all.
Debra A | Expérience généraleThe staff here is nice and very helpful. I had to switch to a bigger unit and they made it so easy.
Joy H | Premières impressionsI was satisfied with being able to enter and go during convenient hours. I didn't lock my storage unit correctly once, not realizing I put my lock on the wrong slot but Darlene had called me to let me know. It was nice to know the units were being monitored to ensure they're secured properly. The only thing I would suggest for U-Haul is to add mirrors at the end of each row to make it easier to see any oncoming cars when turning corners.
Mayann N | Expérience généraleDarlene the owner is an absolute sweetheart. She was so incredibly kind and accommodating to our family during our move. We are so thankful to her for all her help!!
Michael G | Expérience généraleThank you for everything and for letting me and my daughter use your lock and it was clean if I were going to go back their you would be the storage I would pick thanks for being so helpful:)
diane k | Expérience généraleDarlene and crew and property amazing!
Tracie T | Expérience généraleDarlene could not have been more helpful. She really helped us out with our tow dolly check-in/drop-off.
Michael G | Premières impressionsDarlene did a amazing job , she really saved the day for me. Thanks again.
christine k | Premières impressionsDarlene was absolutely amazing from the first time I walked into office to get a storage unit from the time we moved our belongings out she always answered my questions & very professional thank you Darlene your a rock star!!!
Margaret L | Expérience généraleWould give less than 5 stars because the 5x5 is not actually 5x5 but Darlene is fantastic. She was so helpful and attentive with any need I had. 5 stars!
Jesse S | Expérience généraleDarlene was very helpful at all times and very sweet! She's a very easy going and understanding woman. Thanks for taking care of me and keeping my belongings safe and sound!
Andrea C | Expérience généraleJust keep up with how you do thanks
Allen B | Premières impressionsDarlene Criswell was always a pleasure to work with. She is great!
chris m | Expérience généraleSuper friendly, helpful, and awesome customer service! I just work a lot and far so it was har to be there by 10 pm, but not a huge deal.
Briana M | Expérience généraleBest storage facility we've ever worked with. Darlene and her staff are competent, helpful and keep everything spotless and organized.
Gary S | Expérience généraleDarlene is fantastic!!!!
MELVIN F | Expérience généraleUhaulo es una solución marabiyoso
Remigio M | Premières impressionsPlease know I am Sad to go as well I never had a single issue with the unit or Services provided thank you for you’re convenience
Richard S | Expérience généraleVery efficient and helpful!
Mike W | Expérience généraleOutdoor space prices are too high
riely c | Premières impressionsIt's clean, local, accessible, security, easy in and easy out. Nothing to whine about. Good job! I
BRIAN M | Premières impressionsI will recommend this storage facility to all my peeps!! Thank you for going above and beyond for me Darleen!!
Natasha P | Expérience généraleThe storage was great, the only reason I moved out was because I live in Fort Collins, and I found one here in town.
Gabriel H | Expérience généraleToo many price hikes over the year and a half. Paying under $100 for a 10x15 at a different place now.
Brandon J | Expérience généraleI rented this storage unit for about a year and a half. It was great and I would highly recommend this facility. The manager Darlene is awesome, friendly, and helpful. The facility is always clean and accessible. I had zero problems the whole time, and was very happy with the place and the people, and sad to leave it but I had to move out of state.
Derek H | Expérience généraleDarlene was super helpful and friendly. Made the experience excellent.
Michael Q | Premières impressionsDarlene Crisman was very accommodating and helpful. All the staff was great!
Lyn F | Expérience généraleDarlene Criswell is a darling, her patient and kind guidance really eased the process of moving. Thank You.
Ana H | Premières impressionsWry helpful staff. Very polite and personable.
James H | Premières impressionsBridget was AWESOME when I visited on Fri. 4-1 to empty my storage unit. She went above and beyond helping me access the narrow driving lane with the 26' rental truck I had. She even arranged some further help moving some of my items. A BIG thank you to Bridget. Darlene is also great, she was always warm and friendly and very helpful answering questions I had during my rental period. This location is in great hands!!
WILLIAM A | Expérience généraleDarlene was very helpful and accommodating when I needed extra storage for my things. She was super friendly, professional, and helpful
Monica D | Expérience généraleDarlene was very friendly, efficient, and helpfulwith the check in. The other fellow, whose name I can’t remember, made sure we knew how to entervand leave and met us at the unit to open it and make sure we understood how to use and close it.
Donal W | Premières impressionsMerci
Devin V | Expérience généraleMy family and their families use this location for all our storage needs in Colorado!
gerald h | Expérience généraleNicest staff!
Denise Y | Expérience généraleThe employee working at the loveland location was extreamly nice and kind and very helpful.
Ashley M | Expérience généraleI just would like to say the Manager Darlin I believe that is her name. She is such a great Manager you have to run your storage. Tons of KUDOS FOR HER!!! Keep up your good job!!!! Naomi Araiza
Gilbert A | Expérience généraleGreat people to work with. Very secure facility. I would use again in the future.
MELVIN P | Expérience généraleOnly average from the standpoint the entrance /exit is the same and very tight as are the turn areas at each end. When driving a large truck with a trailer it is tricky getting around and even more so when you have others doing the same or having other rental Uhaul trucks sitting in the way.
Jessica C | Premières impressionsDarlene does a good job. .
Daniel M | Premières impressionsIt's kinda hard to have the work schedule I have and be able to get your belongings into storage with the hours, but they are friendly and helped me and they didn't have too. I appreciate it a lot.
Franklin m | Premières impressionsDarlene was amazing. She was very flexible with us as we were having some issues with our lending agency. U-Haul has consistently been tremendous to work with.
Ronald T | Expérience généraleI have been very pleased with this facility. Thank You .
PAMELA B | Expérience généraleThankyou for making the move in breeze!
Kerrie T | Online Move InLove that it was offered online
Heather H | Online Move InFriendly fast service. Very helpful.
Randy B | Expérience généraleWorking with the manager Darlene was was great, she's a good person
Jamie S | Expérience généraleExcellent experience! All was great!
jeff w | Expérience généraleI love the office ladies. They are very helpful an detailed and throuough.
Juliette B | Expérience généraleOriginally picked the wrong size unit. Was super easy to switch me over to a larger one. She was friendly and very helpful. Definitely recommend!
David R | Online Move InThe people that own and work at the unit I rented are super nice and helpful but uhaul policy’s suck
Alex E | Expérience généraleOwner was very helpful in working out a last minute change in size for me. thanks
Michelle W | Expérience généraleThe lady was very helpful and very friendly! To my surprise, I got my first month free! She was very informative and helped me find the nearest drop off location for my uhaul truck.
Ashton D | Premières impressionsUpon arriving to the storage facility at 4:10pm, after a 16 hour drive from Corpus Christi, Tx, the employee said "you know that we close at 5?" I proceeded to tell him "I have a reservation, do I have access after 5?" He said "yes, but it will be $5 extra." In addition, the storage unit door was jammed and could not be shut easily. It took some extra time and energy figuring out a way to make it work. Also, we were unable to leave our 12'x 6' uhaul trailer there due to lack of space.
James F | Premières impressionsI just got a small storage unit last minute and it fit all my stuff nicely and I only needed it for a month. I believe they keep Rodent traps in the storage units so that no critters try and get to your stuff. Since the storage unit is a monthly payment and I was in the storage unit for a month and one day they let me off the hook for the one extra day I was there which I appreciated. The staff is friendly and I recommend if you need a storage unit to go with uhaul.
Cassidey H | Expérience généraleNice and courteous
Larry M | Premières impressionsDarlene is a super-star! She is so helpful and professional I cannot think of a better customer experience I have ever had.
Holly H | Expérience généraleDarlene was very helpful eventhough I was moving and totally grumpy. Thanks Darlene!
Holly H | Premières impressionsWe've had to secure storage units at least 5 different times in different locations and this was one of the best and easiest experiences. We also rented their 15 ft moving truck twice - so convenient! We credit our positive experience to Darlene entirely. She is the best - relaxed, personable and always cheery. Thank you Darlene!
Roger A | Expérience généraleThe ladies were very kind and helpful. I would rent from them again if the occasion arises. Merci.
Leona W | Expérience généraleThank you for providing the excellent service and clean well taken care of facility
Douglas K | Premières impressionsThis location is fantastic! Wish I could rate it over 5 stars, highly recommended to use them.
Cathy M | Expérience généraleThank you for keeping my storage items safe over the last 2 years! Great service and staff!
Ellen B | Expérience généraleIncredibly helpful, they went above and beyound to ensure my happiness.
Stephen O | Premières impressionsThe staff, ESPECIALLY Bridget! are the Best!! Thank you for making a very stressful time easier for us! We really appreciate you Bridget!! Thank you!!
LuAnne R | Premières impressionsRespectful staff, and a nice location. 👍👌
Jamie S | Premières impressionsDarlene was wonderful. She spent at least an hour helping us get our situation resolved. We were complicated customers and we couldn't have hoped for a smoother experience.
Bobbie H | Premières impressionsWonderful customer service at all times.
jennie B | Expérience généraleVery well run storage facility!! Always kept very clean! Thank You so much. I am very happy!!!
Gene S | Premières impressionsDarlene the manager had been great and I had my storage until for 18 months!! Very nice facility and great staff highly recommend!!!
susan p | Expérience généraleThe facility is fine.
Colton B | Premières impressionsEverything and everyone at the facility were great. Thanks
Lloyd B | Expérience généraleParking in front of the office wasn't great.
Michael J | Expérience généraleVery nice polite and helpful staff clean and very secured place
mia c | Expérience généraleDarlene Criswell was extremely helpful and friendly. Thank you for your help Darlene , while we were moving. The Iveys
Clark I | Premières impressionsDarlene was really great and helpful
troy h | Premières impressionsThe sign-up was easy, staff is helpful and friendly, and the unit was clean. Que demander de plus?
Lloyd B | Premières impressionsDarlene was tremendous
Robert m | Expérience généraleBridgette at this site is awful. She is rude and snippy. The office is dirty and messy. She deals with the public. There is no reason to be rude and hateful.
Charsise L | Expérience généraleEveryone was very friendly and helpful.
BRIAN S | Expérience généraleI can't say enough great things about the staff. They were always friendly and helpful. Bridget and Darlene were so personable and I would recommend to any and all people to use this facility.
Vicki k | Expérience généraleGreat and helpful staff—always! 10/10
Matthew D | Expérience généraleThe owner in Loveland was very accommodating and professional. Enjoyed working with her
James M | Premières impressionsAmazing staff
Bob N | Premières impressionsI had placed my entire home in a unit in 2008 after a horrible divorce. Took me 12 years to come from Texas to finally retrieve my items. Darlene made this process a little less painful with her awesome above and beyond customer service!
RACHEL M | Expérience généraleThe owner was amazing!!! She was so helpful and easy to work with! Would recommend to anyone 1 000 %
Nikolai G | Premières impressionsBoth ladies I worked with were very nice and helpful.
Daniel A | Expérience généraleDarlene was incredibly helpful, trouble-shooting for me during a stressful move. I'd say she went the extra mile and I really appreciate it. She was professional but friendly. I also had helpful service from the other staff.
Marianne D | Expérience généraleDidn’t think it was fair I checked out three days after my due date and got charge for the whole month
frank s | Expérience généraleQuick and efficient
Rick S | Premières impressionsThe staff working there are great, especially the lady in the front office.
daniel p | Expérience généraleDarlene, the General Manager in Loveland, Colorado was very professional, knowledgeable, helpful and genuinely patient and kind. She answered all of my questions with a smile. Highly recommend! Jake Athens, Georgia
JAKE G | Premières impressionsDarlene was so helpful, an effective trouble-shooter and problem solver.
Marianne D | Premières impressionsDarlene was extended helpful.
Kristi W | Premières impressionsThe two ladies I had the pleasure of dealing with were very kind and helpful!
Kyler C | Expérience généraleStaff was extremely helpful and friendly! They helped take the stress off of me during my moving experience.
Katlyn V | Expérience généraleEveryone was courteous, helpful, and respectful. I am also great full for the free usage I was awarded for being a customer of u-haul. I will continue to use u-haul in the near future Thank you very much R. Garcia
Richard G | Expérience généraleLoved it will use it again if needed
tim c | Expérience généraleStaff was sympathetic to my unusual circumstances but didn't offer help as I had anticipated.
Angie S | Premières impressionsThe first person I worked with was abrupt and Not very helpful. However another gal, supervisor or just more knowledgeable, was Very COURTEOUS and Helpful. Much more pleasant personality!! Did not get names of either person but wish I had!
Eddy J | Premières impressionsA bit dusty but a great place.
Willow F | Expérience généraleI cannot say enough good things about my experience. The office manager, Darlene, (I'm assuming she was the manager) was ABSOLUTELY wonderful. We had an issue with the lock, and she took care of it with no questions asked. She was friendly, helpful and just a delight to work with. I would give her 10 stars if I could.
Vicki k | Premières impressionsGreat people, great service. Good location. Thanks for the help and the smiles Roy E Erickson
Roy E | Expérience généraleDarlene was always understanding and treated me well. I would appreciate a notice of any auctions. Merci.
MEL W | Expérience généraleExcellent service à la clientèle
Dallas S | Expérience généraleStaff was always helpful and nice.
Frank G | Expérience généraleStaff was very helpful
Masako F | Expérience généraleEveryone that I worked with was helpful and super friendly. Great experience.
kyndall k | Expérience généralefilled my needs
Richard H | Expérience généraleVery friendly service. Very Helpful. Very nice and secure facility.
Frank G | Premières impressionsThe staff was always helpful and happy to help. Access times were always convenient. Only complaints: the inside of the unit was always dirty and they parked trucks along fence blocking traffic.
PATRICK G | Expérience généraleDarlene was GREAT. I've rented trucks/storage from Uhaul many many times over the years, and she was easily the best representative I've worked with. Super helpful, super knowledgable, and very kind.
Katherine D | Expérience généraleExpensive for an outside unit, small as well for the cost.
ronny f | Expérience généraleN
kevin k | Expérience généralewas there for less than a month
minor k | Expérience généraleStaff all friendly
mark m | Expérience généraleExcellent service.
Tamara T | Expérience généraleIt was fast and easy, and I like that. The storage space was very clean.
john j | Premières impressionsThe only negative comment I would offer is the pricing going up so frequently
NEVA B | Expérience généraleWe have utilized storage facilities all over the country and this location has the best service we have ever experienced! Both the manager and Bridgett are very customer service oriented & friendly!A+
Sarah D | Expérience généraleMost helpful and nice.
linda r | Expérience généraleVery friendly and knowledgeable.
Joy K | Premières impressionsExcellent service. Thank you for all your help.
john b | Expérience généraleVery friendly and professional when checking me in. Helped me figure out what I needed to go to bet situated. We willing to let me unload truck as I had movers being paid hourly, paperwork after
David C | Premières impressionsWhat?
Jerry P | Expérience généraleThank you...
Leeann C | Expérience généraleGood customer service
BOB H | Premières impressionsDarlene was very nice and easy to work with.
christian a | Expérience généraleThe woman who helped with setting up my rental unit was Very helpful.
Kimberly D | Premières impressionsHad to drive 3 miles to drop off truck and tow dolly to another facility. I had fugure how to get back without a car. Thank God the people here are friendly and gave me a ride back to my car.
Felix B | Premières impressionsThe staff is very friendly and extremely helpful. The site is clean and seems to be very secure.
Mike G | Premières impressionsVery helpful customer service
Stacey N | Premières impressionsI would like to thank darlen and brijett at the uhaul storage on lincon ave in loveland for making this move as easy and friendly as they could they went above and beyond to help me thank you both
sarah p | Expérience généraleEveryone that works there was very pleasant and considerate.
John D | Expérience généraleGood clean safe facility.
gary s | Expérience généraleI would recommend this place! Ladies inside was friendly and helpful.
Jacob C | Expérience généraleGreat service. Served our needs perfectly for temporary storage
Chris H | Expérience généraleThe ladies in the office were more than helpful and kind....great facilitiy.
sheree b | Expérience généraleHe talked to me and I explained what I was needing and he got me into just what I was needing. Very nice gentleman.
John D | RéservationGreat staff
Kate R | Expérience généraleGreat company to work with.
Kenny M | Expérience généraleAfter searching around for prices this storage was one the best. Not only was their price low but all three employees I dealt with through out the one month I paid for were super nice and helpful! TU!
Omar C | Expérience généraleYou have a great manage at this location
Nathan H | Expérience généraleThank u
jeanne s | Expérience généraleit was kinda a long process to sign up, but customer service was courteous and helpful.
nancy b | RéservationThe customer service provided was excellent; however the quality of the unit is below average. It is clean, but dimensions are smaller than 5x10 and it is costing me $80.
ronny f | RéservationVery friendly staff
Connie S | Expérience généraleFacility was clean and the attendant was very helpful and accommodating. She was knowledgeable and friendly.
Heather B | Expérience généraleDarlene was always especially helpful when i went into the office esp on those warm afternoons. Thanks Darlene!
Becky W | Expérience généraleThank you for your help and services. M. Perez
Marcelino P | RéservationThe staff was very friendly even when it was busy in the office. The facilities are clean and well maintained. I definitely recommend this location.
Heather B | RéservationMy Space was broke into
MONICA G | Expérience généraleDarlene was very professional & courteous. She was very thorough & explained things very well. Thanks again! Tommy Mullen
TOMMY M | Expérience généraleBien
Forrest L | Expérience généraleEverything was good when I cleaned out the storage unit I did see mouse dropping so I'm hoping we didn't take any with us. after being there for 6 1/2 years managers changed a lot and price went too
KAREN M | Expérience générale